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Presenting Today
Dean Pichee
President and CEO,
BizLibrary
dean@bizlibrary.com
Erin Boettge
Content Marketing
Manager
BizLibrary
eboettge@bizlibrary.com
Follow along on Twitter: #BizWebinar @BizLibrary
BizLibrary helps organizations succeed by improving the way
employees learn.
www.bizlibrary.com/free-trial
?
What is the goal and objective
of employee training?
Let us know in chat.
?
How much does your
organization spend, all in, on
employee training?
Let us know in chat.
Why does Traditional Training Fail
We spend a lot of
time on training.
We spend a lot of
money on training.
We’re not getting the
ROI we need.
There’s a big
disconnect between
training and the modern
learner.
Terrible Too’s of Training
Too long Too boring
Too disconnected from work TOO EASILY FORGOTTEN
“No matter how much you invest into training and
development, nearly everything you teach to your
employees will be forgotten.
Indeed, although corporations spend billions of
dollars a year on training, this investment is like
pumping gas into a car that has a hole in the tank. All
of your hard work simply drains away.”
Art Kohn, PHD, Professor, Author and Consultant
?
Does your business use science
to improve its outcomes?
Poll Question
a.  Yes
b.  No
How We Learn
Encoding
Short-term memory, observations,
memory traces and what we’ve seen
(limited capacity)
Consolidation
Time scientists believe the brain
replays or rehearses the learning,
new knowledge next to neural
markers
Retrieval
Forced retrieval is most effective after
time intervals and some forgetting
has occurred
Myth #1:
Myth #2:
Key Neurological Principle
of Retention
Purposeful recollection of material
over intervals of time
How little organizations rely on the science of learning and training. I've
been doing this for a long time, and many organizations are uninformed
about what it is we know about learning and training and development.
What happens before and after a training session is just as important as
the actual instruction itself. “
-  Eduardo Salas, Professor of Organizational Psychology,
-  University of Central Florida
“
What was the most surprising thing you have learned from years
of studying corporate training?
6 Ways to Use Science to Improve
Your Employee Training Program
1. Chunk it.
2. Space it out.
3. Test it.
4. Mix it up.
5. Make it hard.
6. Write to remember
Chunk it
“Microlearning – learning bursts – lower
the cognitive load.”
Cognitive Load
The total amount of mental effort being used
in the working memory.
Our brain can only process a certain amount of
information at a time.
TRAINING
CONTENT
Bite-Sized
Chunks
Space it out
“Cramming can be an effective learning
methodology if your only objective is to
pass a one-time exam. ”
Spacing Effect
Spacing out information over time rather than
cramming it into one session or a short time
period, you will improve your long-term
memory.
2
MONTHS
2
WEEKS
2
DAYS
10
MIN.
Overcoming the Forgetting Curve
Test learners
“Tests and quizzes do more than just
measure the amount of learning that
has taken place. Testing is a critical
part of the learning itself.”
The Testing Effect - Retrieval
Testing increase learning more than any other
study method.
Long-term memory is increase when some of
the learning time is devoted to retrieving the
to-be-remembered information.
Mix it up
“Practice like we play the game.”
Interleaving
The practice of mixing several related skills
together.
Blocking vs. Interleaving
TOPIC 1 TOPIC 2 TOPIC 3 TOPIC 4 TOPIC 5 TOPIC 6
TOPIC1
TOPIC3
TOPIC4
TOPIC6
TOPIC2
TOPIC5
TOPIC2
TOPIC4
TOPIC3
TOPIC5
TOPIC1
TOPIC6
TOPIC5
TOPIC6
TOPIC3
TOPIC1
TOPIC4
TOPIC2
Make it hard
“The harder our brain has to work the
more learning and retention occurs.”
0
5
10
15
20
25
30
Pretest Acquisition 1&2 Random Transfer Test Blocked Transfer Test
Practiced with blocked pitches Practiced with random pitches
NumberofHits
Writing to remember
“Retention is increased if you ask
learners to summarize in their own
words what they learned.”
What We Can Do Before Training
Priming
Ask questions to encourage thinking
about the topic.
Set Expectations
Set expectations that prepare for a
difficult experience.
?
What is the most important thing
you learned from the webinar
today?
Let us know in chat.
What Works?
Learning Bursts
microlearning
Learning Boosts
reinforcement
GET BOOSTED
Receive learning boosts after the webinar today.
NOT ME
Questions?
BizLibrary helps organizations succeed by improving the way
employees learn.
www.bizlibrary.com/free-trial
Get in Touch
www.bizlibrary.com
Dean Pichee
President and CEO,
BizLibrary
dean@bizlibrary.com
Erin Boettge
Content Marketing
Manager
BizLibrary
eboettge@bizlibrary.com
References and Resources
Brain Science: The Neuroscience of Teaching and Learning, Learning Solutions Magazine, by Art Kohn.
http://www.learningsolutionsmag.com/articles/1354/brain-science-the-neuroscience-of-teaching-and-learning
Make it Stick: The Science of Successful Learning, by Peter C. Brown, Henry L. Roediger III, and Mark A. McDaniel.
http://www.learningsolutionsmag.com/articles/1354/brain-science-the-neuroscience-of-teaching-and-learning
How Much Do People Forget? Will Thalheimer.
http://willthalheimer.typepad.com/files/how-much-do-people-forget-v12-14-2010.pdf
So Much Training, So Little to Show for It, WSJ.com, Rachel Emma Silverman.
http://www.wsj.com/articles/SB10001424052970204425904578072950518558328
ATD State of the Industry 2014.
http://files.astd.org/Research/Infographics/SOIR-2014-Infographic.pdf?_ga=1.228043741.1320061770.1449678068
Information Impact and Factors Affecting Recall, ERIC, Ralph Burns. http://eric.ed.gov/?id=ED258639
Meet the Modern Learner, Bersin by Deloitte.
http://www.slideshare.net/heytodd/the-modern-learner-infographic-final-v4120414
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The Great Training Robbery – Protect Your Online Training Investment

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #CLOwebinar         Tools You Can Use Audio Control –  A dial in number will not be provided. –  Adjust the volume by sliding the indicator in the Media Player box to the right. –  Also check your computer’s volume for external speakers or headsets.
  • 3. #CLOwebinar Tools  You  Can  Use   Speaker Bios Resources Media Player Q&A Slides Twitter Help Post Event EvaluationShare This Group Chat HRCI & SHRM CLO Webinars
  • 4. #CLOwebinar         1. May I receive a copy of the slides? YES! Click on the resource list located on the top right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will appear in the box to the right of the slides after the required watch- time has elapsed. Frequently  Asked  Ques6ons  
  • 5.
  • 6. Presenting Today Dean Pichee President and CEO, BizLibrary dean@bizlibrary.com Erin Boettge Content Marketing Manager BizLibrary eboettge@bizlibrary.com Follow along on Twitter: #BizWebinar @BizLibrary
  • 7. BizLibrary helps organizations succeed by improving the way employees learn. www.bizlibrary.com/free-trial
  • 8. ? What is the goal and objective of employee training? Let us know in chat.
  • 9. ? How much does your organization spend, all in, on employee training? Let us know in chat.
  • 10. Why does Traditional Training Fail We spend a lot of time on training. We spend a lot of money on training. We’re not getting the ROI we need. There’s a big disconnect between training and the modern learner.
  • 11. Terrible Too’s of Training Too long Too boring Too disconnected from work TOO EASILY FORGOTTEN
  • 12.
  • 13. “No matter how much you invest into training and development, nearly everything you teach to your employees will be forgotten. Indeed, although corporations spend billions of dollars a year on training, this investment is like pumping gas into a car that has a hole in the tank. All of your hard work simply drains away.” Art Kohn, PHD, Professor, Author and Consultant
  • 14.
  • 15.
  • 16. ? Does your business use science to improve its outcomes? Poll Question a.  Yes b.  No
  • 17. How We Learn Encoding Short-term memory, observations, memory traces and what we’ve seen (limited capacity) Consolidation Time scientists believe the brain replays or rehearses the learning, new knowledge next to neural markers Retrieval Forced retrieval is most effective after time intervals and some forgetting has occurred
  • 20. Key Neurological Principle of Retention Purposeful recollection of material over intervals of time
  • 21. How little organizations rely on the science of learning and training. I've been doing this for a long time, and many organizations are uninformed about what it is we know about learning and training and development. What happens before and after a training session is just as important as the actual instruction itself. “ -  Eduardo Salas, Professor of Organizational Psychology, -  University of Central Florida “ What was the most surprising thing you have learned from years of studying corporate training?
  • 22. 6 Ways to Use Science to Improve Your Employee Training Program 1. Chunk it. 2. Space it out. 3. Test it. 4. Mix it up. 5. Make it hard. 6. Write to remember
  • 23. Chunk it “Microlearning – learning bursts – lower the cognitive load.”
  • 24. Cognitive Load The total amount of mental effort being used in the working memory. Our brain can only process a certain amount of information at a time.
  • 26. Space it out “Cramming can be an effective learning methodology if your only objective is to pass a one-time exam. ”
  • 27. Spacing Effect Spacing out information over time rather than cramming it into one session or a short time period, you will improve your long-term memory.
  • 28.
  • 30. Test learners “Tests and quizzes do more than just measure the amount of learning that has taken place. Testing is a critical part of the learning itself.”
  • 31. The Testing Effect - Retrieval Testing increase learning more than any other study method. Long-term memory is increase when some of the learning time is devoted to retrieving the to-be-remembered information.
  • 32.
  • 33. Mix it up “Practice like we play the game.”
  • 34. Interleaving The practice of mixing several related skills together.
  • 35. Blocking vs. Interleaving TOPIC 1 TOPIC 2 TOPIC 3 TOPIC 4 TOPIC 5 TOPIC 6 TOPIC1 TOPIC3 TOPIC4 TOPIC6 TOPIC2 TOPIC5 TOPIC2 TOPIC4 TOPIC3 TOPIC5 TOPIC1 TOPIC6 TOPIC5 TOPIC6 TOPIC3 TOPIC1 TOPIC4 TOPIC2
  • 36. Make it hard “The harder our brain has to work the more learning and retention occurs.”
  • 37.
  • 38. 0 5 10 15 20 25 30 Pretest Acquisition 1&2 Random Transfer Test Blocked Transfer Test Practiced with blocked pitches Practiced with random pitches NumberofHits
  • 39.
  • 40. Writing to remember “Retention is increased if you ask learners to summarize in their own words what they learned.”
  • 41. What We Can Do Before Training Priming Ask questions to encourage thinking about the topic. Set Expectations Set expectations that prepare for a difficult experience.
  • 42. ? What is the most important thing you learned from the webinar today? Let us know in chat.
  • 44. GET BOOSTED Receive learning boosts after the webinar today.
  • 47. BizLibrary helps organizations succeed by improving the way employees learn. www.bizlibrary.com/free-trial
  • 48. Get in Touch www.bizlibrary.com Dean Pichee President and CEO, BizLibrary dean@bizlibrary.com Erin Boettge Content Marketing Manager BizLibrary eboettge@bizlibrary.com
  • 49. References and Resources Brain Science: The Neuroscience of Teaching and Learning, Learning Solutions Magazine, by Art Kohn. http://www.learningsolutionsmag.com/articles/1354/brain-science-the-neuroscience-of-teaching-and-learning Make it Stick: The Science of Successful Learning, by Peter C. Brown, Henry L. Roediger III, and Mark A. McDaniel. http://www.learningsolutionsmag.com/articles/1354/brain-science-the-neuroscience-of-teaching-and-learning How Much Do People Forget? Will Thalheimer. http://willthalheimer.typepad.com/files/how-much-do-people-forget-v12-14-2010.pdf So Much Training, So Little to Show for It, WSJ.com, Rachel Emma Silverman. http://www.wsj.com/articles/SB10001424052970204425904578072950518558328 ATD State of the Industry 2014. http://files.astd.org/Research/Infographics/SOIR-2014-Infographic.pdf?_ga=1.228043741.1320061770.1449678068 Information Impact and Factors Affecting Recall, ERIC, Ralph Burns. http://eric.ed.gov/?id=ED258639 Meet the Modern Learner, Bersin by Deloitte. http://www.slideshare.net/heytodd/the-modern-learner-infographic-final-v4120414
  • 51. #CLOwebinar         Register for the next webinar! Build a Learning Culture for Competitive Advantage from the Inside Out Tuesday, March 7, 2017 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at events.clomedia.com/webinars OR click the icon on the widget bar!