Today’s future-forward organizations recognize the necessity to attract and retain employees, in part, by offering progressive benefit packages that reflect thoughtful, thorough measures to protect the safety and financial well-being of their employees. One rapidly increasing area of concern is identity theft. As a result, industry analysts believe that identity theft protection is now among the most widely adopted benefit options and estimate that nearly 70% of employers will offer protection to their employees by 2018. If a data breach exposed your employees’ personal information tomorrow, how would this impact your employees and your organization? It’s a frightening thought and an unfortunate reality of our digital world. During this webinar, you will learn: How Identity Theft Impacts Employees: Sixty percent of employees say stress decreases productivity. Understand the psychological and physical impact identity theft poses to your employees, and why protecting them makes good business sense. How Identity Theft Impacts Your Organization: Identity theft is the fastest growing crime in the U.S., with a new victim every two seconds. Human Resources is often largely responsible for ensuring that sensitive employee information remains protected. It is imperative that you have the processes, tools, and resources in place to keep your employees’ personal information safe. How You Can Protect What Matters Most: Anyone, anywhere is at risk. You need to know the latest fraud trends and security best practices so you can create a plan that outlines exactly what to do if your organization experiences a data breach, and so you can educate your employees about how they can best protect themselves. Today it’s all about delivering an employee-centric work culture and increasingly, employers need to be concerned with protecting what matters most — your employees (and their families) on your frontline. No one can prevent identity theft, but you can take measures to protect your employees and, in return, your employees will thank you for building a culture of identity protection.

1. Proprietary & Confidential | Slide 1IdentityForce: Protect What Matters Most
Speaker | Donna Parent, SVP, Marketing, IDENTITYFORCE

2. Proprietary & Confidential | Slide 2IdentityForce: Protect What Matters Most
Welcome! Thank you for Joining!
 DONNA PARENT
Senior Vice President, Marketing, IdentityForce
Passionate about educating organizations on the risks and threats
associated with identity theft, and the value of protecting the
identities of individuals, families, and employees
 IDENTITYFORCE
IdentityForce has roots that span decades in personal security and
protection, as for nearly 40 years, the Bearak family has pioneered the
Identity Protection Services industry. Steven Bearak has been the CEO
since 2006
IdentityForce provides Identity Protection Services for all people,
at a competitive price, easily accessible and ready to provide peace of
mind and improved quality of life
dparent@identityforce.com

3. IdentityForce: Protect What Matters Most Proprietary & Confidential
What’s Your Employees’ Experience?

4. Proprietary & Confidential | Slide 4IdentityForce: Protect What Matters Most
Evolution of Employee Experience
 Your Competitive Advantage
• 83% of HR leaders say “employee experience” is either
important or very important to their organization’s success
“Clients do not come
first. Employees come
first. If you take care of
your employees they
will take care of your
clients.”
– Sir Richard Branson

5. Proprietary & Confidential | Slide 5IdentityForce: Protect What Matters Most
What’s in Your Benefit Wheelhouse?
 What Keeps Your Employees Happy
Core Benefits
1. Health Insurance
2. Vacation & Paid Time Off
3. Pension Plan
4. 401k Plan
5. Retirement Plan
6. Dental Insurance
7. Maternity & Paternity Leave
8. Sick Days
9. Vision Insurance
10. Paid Holidays
Progressive Benefit Examples
1. Extended / Paid Parental
Leave (FT or PT employees)
2. Company-wide, 2 day soccer
tournament
3. Pet Health Insurance
4. Wellness Stipend
5. Confidential counseling,
work/life services, and legal
consultations
6. Onsite carwash, spa, dentist,
medical
7. Paid Volunteer Programs

6. Proprietary & Confidential | Slide 6IdentityForce: Protect What Matters Most
Polling Question #1
 Are you currently evaluating progressive-type
benefits for your employees?
• Yes, we’re in progress
• No, but we plan to shortly
• No, we have plenty of benefits
• Maybe, if I/our team can get some spare time

7. Proprietary & Confidential | Slide 7IdentityForce: Protect What Matters Most
Protect What Matters Most | The Reviews are In!
77% of people say they value reviews and ratings
from employees at a company, when making a job
decision
57% of job seekers count benefits among their top
considerations before taking a new job

8. Proprietary & Confidential | Slide 8IdentityForce: Protect What Matters Most
Employee Physical & Emotional Well-being
 A Holistic Approach to Happy Employees
• Many traditional benefits take care of physical well-being
• Workplaces focus on much of the physical needs of employees
(what they need to do their job)
A new study by Guardian Life Insurance found
that concerns over personal
finances is the most significant
driver of working Americans’
overall well-being, constituting 40% of
the insurance company’s
Workforce Well-Being Index, and
money is cited as the No. 1 source
of stress for a majority of workers

9. Proprietary & Confidential | Slide 9IdentityForce: Protect What Matters Most
Distractions in the Workplace
 Working without
disruption
• Accounting for
the physical…
but what about
the emotional
state?

10. Proprietary & Confidential | Slide 10IdentityForce: Protect What Matters Most
Excellent Employee Well-being
• Individual productivity rises nearly 20% |
Contributors with poor well-being only produce 64% of
possible work output, while those with excellent well-
being produce a whopping 83%
• Team productivity soars too | Work output increases
from 61% to 81% as team well-being goes from poor to
excellent
• Job satisfaction doubles with increased well-being |
Only 44% of employees with poor well-being say they
are satisfied with their jobs, while 89% of those with
excellent well-being say the same

11. Proprietary & Confidential | Slide 11IdentityForce: Protect What Matters Most
The Toll on Your Employees “We’ve heard from
victims who actually
compare [Identity
Theft] to having a
disease where they feel
that their Identity Theft
issues are in remission,
but they’re never fully
cured. You can think
you’ve taken care of it,
and then it pops up
again a year or so
later.”
– Eva Velasquez
President & CEO
Employees are Worried
 It could happen to them…every minute 19 people in the
U.S. are victims
 Following a data breach, 48% believed their identity
was at risk for years or more
 36% of identity theft victims reported moderate or
severe emotional distress
 66% of identity theft victims experienced direct
financial losses
 It can take your employees anywhere from 33 to 600+
hours on average to restore identity
Workplace Impact
 Decreased productivity from employee(s) because the
only time to fix an ID theft issue is during work hours
 There are significant potential risks to corporate assets

12. IdentityForce: Protect What Matters Most Proprietary & Confidential
A “Victimless Crime”?

13. Proprietary & Confidential | Slide 13IdentityForce: Protect What Matters Most
Identity Theft by the Numbers
 Over the past six years, identity
thieves have stolen over $107
billion, with $16 billion stolen
from 15.4 million U.S.
consumers in 2016
 Nearly 75% of identity theft
victims are between the ages
of 20 and 59, the prime working
years
 The U.S. Department of Justice estimates that 17.6 million people
– or a full 7% of those 16 and younger – experienced some form of
identity theft in 2014

14. Proprietary & Confidential | Slide 14IdentityForce: Protect What Matters Most
Example of a Successful Identity Theft Refund Fraud Attempt

15. Proprietary & Confidential | Slide 15IdentityForce: Protect What Matters Most
My Story…”Victimless Crime?”

16. IdentityForce: Protect What Matters Most Proprietary & Confidential
Identity Theft In The Workplace

17. Proprietary & Confidential | Slide 17IdentityForce: Protect What Matters Most
Identity Theft Creeps into Your Workplace
 Data Breaches
 Criminal Practices
 Leaked Employee Information
 W-2 Phishing Scam
• Cybercriminals use various spoofing
techniques to disguise an email to
make it appear as if it is from an
organization executive
• The email is sent to an employee in the
payroll or human resources
departments, requesting a list of all
employees and their Forms W-2
• This scam is sometimes referred to as
business email compromise (BEC) or
business email spoofing (BES)
"This is one of the most
dangerous email phishing scams
we’ve seen in a long time. It can
result in the large-scale theft of
sensitive data that criminals
can use to commit various
crimes, including filing
fraudulent tax returns. We
need everyone’s help to turn
the tide against this scheme." –
John Koskinen, Commissioner

18. Proprietary & Confidential | Slide 18IdentityForce: Protect What Matters Most
Polling Question #2
 Does your organization have a strategy around
protecting the personal identity of your employees?
• Yes, we have this in place already
• No, but we plan to shortly
• No plans

19. Proprietary & Confidential | Slide 19IdentityForce: Protect What Matters Most
Leaving Your Employees Exposed
 Some of the top risks and how to fight back:
1. Disgruntled Employees – work with your
InfoSec/IT teams in tandem
2. Careless Employees – formalized security training
as part of on-boarding
3. BYOD – what’s your policy?
4. Physical Loss of Device – train employees on
complex start-up passwords and procedures on
deletion of emails and text messages

20. Proprietary & Confidential | Slide 20IdentityForce: Protect What Matters Most
Moving From Traditional to Progressive Benefits

21. IdentityForce: Protect What Matters Most Proprietary & Confidential
Crawl, Walk, Run

22. Proprietary & Confidential | Slide 22IdentityForce: Protect What Matters Most
In the Meantime…
Start Building Your Culture of Identity Protection TODAY
1. Refresh your employee policies
2. Train your employees on security measures
3. Avoid oversharing on social media
4. Establish telecommuting policy (especially around handling
of confidential info)
5. Know how to identify risky employee behavior
6. Monitor employee resignations and red flags around
security
7. Maximize exit interviews

23. Proprietary & Confidential | Slide 23IdentityForce: Protect What Matters Most
Top 10 Most Common Threats
1. Social Security Identity Theft
2. Financial Identity Theft
3. New Account Openings Identity Theft
4. Driver's License Identity Theft
5. Criminal Identity Theft
6. Medical Identity Theft
7. Insurance Identity Theft
8. Synthetic Identity Theft
9. Tax Identity Theft
10. Child Identity Theft

24. Proprietary & Confidential | Slide 24IdentityForce: Protect What Matters Most
Identity Theft Protection for Your Employees
Continuous monitoring to
keep credit history and
personal information secure.
Early warning system to take
action before the damage
is done.
Protect online information
and keep keystrokes and pin
numbers safe.
Fully-managed recovery
services and
$1 Million identity theft
insurance coverage.

25. IdentityForce: Protect What Matters Most Proprietary & Confidential
Get Started | Building A Culture Of
Identity Protection For Your Employees

26. Proprietary & Confidential | Slide 26IdentityForce: Protect What Matters Most
Protect Your Employees | Getting Started
 Check online product reviews
 Evaluate responsiveness of company
 Read up on company’s background and continuity of
senior leadership
 Regulatory and compliance history
 Understand pricing (voluntary vs. paid)
• Family Plans
• Coverage for Children
 Open Enrollment vs. Rolling Enrollment
 Employee On-boarding
 Ongoing education programs

27. Proprietary & Confidential | Slide 27IdentityForce: Protect What Matters Most
Evaluate Your Identity Theft Protection Service
What to look for in a service for your employees
1. First, be aware that nothing can prevent identity
theft; it’s about protection and proactive alerting
2. Know what the service addresses and what it doesn’t
in terms of types of identity theft protection (credit
card fraud vs. SSN theft)
3. The Dark Web: Ensure your employees’ personal
information is protected
4. Restoration Services: What happens when an
employee is a victim of identity theft
5. Education, on-boarding: Support for employees and
their families
6. Child Identity Protection: What’s being done?

28. Proprietary & Confidential | Slide 28IdentityForce: Protect What Matters Most
Polling Question #3
 Is Identity Theft Protection an Employee Benefit you
would consider?
• Yes, as a voluntary benefit
• Yes, as a paid benefit
• Maybe
• No, it’s not something we would explore
• We already have it!

29. IdentityForce: Protect What Matters Most Proprietary & Confidential
What Does Identity Theft Protection
Look Like?

30. Proprietary & Confidential | Slide 30IdentityForce: Protect What Matters Most
Security-focused Pioneer

31. Proprietary & Confidential | Slide 31IdentityForce: Protect What Matters Most
IdentityForce has held a U.S.
General Services Administration
(GSA) contract since 1995 and
was awarded a Blanket Purchase
Agreement (BPA) for Identity
Protection Services in 2006, 2011,
and again in 2015.
Trusted by U.S. Government

32. Proprietary & Confidential | Slide 32IdentityForce: Protect What Matters Most
Our Product Advantage
 Enterprise-strength
identity protection
for employees
 Award-winning child
protection free

33. Proprietary & Confidential | Slide 33IdentityForce: Protect What Matters Most
Reminder!
Don’t Forget |
You’ll Need to
Finish Setting Up
Your Account

34. Proprietary & Confidential | Slide 34IdentityForce: Protect What Matters Most
Dashboard Overview
Identity Theft Protection for your Employees

35. Proprietary & Confidential | Slide 35IdentityForce: Protect What Matters Most
Your Identity Protection Partner for Life
100%
Recovery Success Rate
98%
Customer Retention Rate
95%
Customer Satisfaction Rating

36. IdentityForce: Protect What Matters Most Proprietary & Confidential
Q&A
Contact:
dparent@identityforce.com

37. IdentityForce: Protect What Matters Most Proprietary & Confidential | Slide 37
Thank You
About IdentityForce
For nearly 40 years, IdentityForce, Inc. has provided best-in-class, highly scalable, award-winning identity theft,
privacy, and credit protection solutions to consumers, businesses, and government agencies. A pioneer of identity
protection, IdentityForce’s innovation and customer-centric approach has made the company a trusted partner
for both organizations and individuals. IdentityForce also provides custom-tailored programs to organizations
enabling them to build closer relationships and additional revenue streams. In 2015, the U.S. government awarded
IdentityForce elite Tier-One status as an approved provider of identity protection services for data breaches
affecting over 21.5 million people. IdentityForce is the only identity protection provider awarded the Parent Tested
Parent Approved Seal.
Follow IdentityForce on Twitter, become a fan on Facebook, engage with us on LinkedIn, and join us on Google+.
Learn more at www.identityforce.com.