According to Bersin by Deloitte, more than 95%* of CLOs feel it is critical to demonstrate the impact and value of training; however, less than 5% are confident in their ability to do so.
Are you able to easily connect learning to business results in your organization? For many L&D leaders this is a major problem, which stems from an outdated method of measurement, as well as inadequate measurement tools.
In this session, you will learn:
How to flip the traditional measurement model on its head and see it through a different lens.
Methods for measuring the impact on your business, whether it’s revenue, safety incidents, shrink or customer satisfaction.
Case studies of organizations that have demonstrated a bottom-line impact to their business and how they went about measuring it.
*Source: The State of Learning Measurement, Bersin by Deloitte/ Todd Tauber and Wendy Wang, 2015
Reinvent Performance Management into a Leadership ProcessHuman Capital Media
You’ve heard all the buzz and stats: A majority of organizations want to improve their performance management system. Many are getting rid of their ratings. Most are struggling with leaders who can’t coach or give feedback. Almost all agree that performance management is broken.
Have you been tasked to review your system? Are you stuck trying to figure out your next best move? Join us for a one-hour webinar to gain insights and ideas on how to reinvent your approach to performance management:
Transform it from a HR process to a leadership process
Recognize common pitfalls
Consider the science of human motivation
Change the goal of performance management to improved performance
Recruiting is arguably the HR function with highest visibility across every organization. Talent acquisition remains an ever-present concern for business leaders who risk declines in productivity if they can't fill their talent pipeline. To ensure success, HR teams need be vigilant about measuring the effectiveness of the hiring process.
But that's easier said than done. While plenty of applicant tracking systems and other recruiting tools are set up to report on hiring activities, rates, and costs, they typically stop tracking applicants as soon as they're hired. Because of that crucial limitation—and because data about the long-term performance of the workforce inevitably lives in a vast array of disconnected systems—measuring the lasting impact of the recruiting process becomes a daunting, insurmountable task.
Join workforce expert Ian Cook or this one-hour session to learn how talent acquisition teams can get past those hurdles to uncover insights from beyond their ATS that will help them:
Discover which hiring activities improve quality of hire across the full employee lifecycle
Optimize the recruiting process to target and hire candidates proven to have the best business impact over the long term
Create more accurate hiring plans that draw on historical rates for turnover and hiring success
Choose the right mix of FTE, agency, and RPO recruiting by comparing costs over time for each option
THE BUSINESS CASE FOR ADAPTIVE LEARNING: DRIVE ROI AND UNLOCK PERFORMANCEHuman Capital Media
The future of corporate learning is adaptive. Behavioral and performance data can be used to optimize every single moment in a learning experience, delivering the most efficient and effective training possible. This webinar will provide learning and HR leaders with the framework for making an investment decision in the adaptive learning landscape. Participants will develop a pragmatic understanding of the technology and understand how to benchmark different platforms, calculate ROI, and sell their investment decision forward to other stakeholders.
In this webcast, learn how you can unlock performance and drive training ROI through adaptive learning technology. You’ll be able to:
Recognize key trends in technology that allow learning to become modular, data-driven, and adaptive
Grasp learning theories concerning focus, memory, metacognition, and engagement and how they can be used to unlock performance through adaptive technology
Explore how to leverage the benefits of adaptive technology to drive top-line growth and bottom-line results
It’s time to tackle the most important question with regards to gamification in corporate learning: can it actually impact business performance?
Did you know that learners are 51.64% more motivated to come back and engage with a platform if they have the option of playing a game? Did you know that leaderboards don’t lose their appeal even after three years of consistent engagement? Did you know gamified learning enabled Walmart to decrease safety incidents by 54% and Toyota sales reps to sell two more cars per month?
This webinar will be lead by world-renowned gamification expert Karl Kapp. To answer the question of impacting business performance, Karl will draw on his wealth of experience, as well as multiple real-world case studies. He will also share insights based on his research of over 2.7 million interactions in Axonify, where employees are using gamification to improve their performance every day.
During this webinar, you will learn:
The truth behind some common myths about the value of gamification
What the wrong questions about gamified learning are, and how to ask the right ones
The data behind which gamification elements matter most
How global organizations such as Walmart and Toyota are using gamified learning
What a performance-oriented gamified learning platform looks like
MEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNEDHuman Capital Media
The ‘Measuring the Business Impact of Learning’ benchmarking survey, conducted by LEO Learning and Watershed (on behalf of Learning Technologies Group) is entering its fourth year. With the survey launching on November 1st and closing on December 13th, LEO Learning and Watershed are holding a webinar to reflect on the results so far, plus discuss how organizations they’re working with have overcome the barriers in measurement planning and implementation. The insights are drawn from their group experience working with a range of clients in this field and should be valuable for anyone who wants to get going in learning analytics and sustainable business impact assessment.
Join your hosts as they cover the state of the world of measurement, and you’ll receive:
An understanding of how well-known organizations have overcome the barriers in measurement planning and implementation.
Real-world examples of how to get management buy-in, designing for data, building data ecosystems, implementing a learning analytics strategy and more.
The opportunity to take this years ‘Measuring the Business Impact of Learning’ survey, and see the results coming in live!
Many companies seem to have fallen victim to the ominous skills gap – but only because they’ve found it’s easier to place blame somewhere than to look at what they can do to fix it. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are lending to skill gaps? Have you done a formal assessment to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce?
Join Katie Miller from BizLibrary as we re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently.
In this webinar, you’ll learn:
The factors that could be contributing to your skill gaps, and how to find and address the root causes
How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations
How to start uncovering your organization’s skill gaps with a formal assessment
How to use modern training methods to bridge skill gaps by upskilling your workforce
THE DATAFICATION OF TALENT MANAGEMENT: HOW PEOPLE ANALYTICS LEADS TO STRATEGI...Human Capital Media
According to Bersin by Deloitte’s HR Technology Disruptions for 2018 report: people analytics is now “a must-have domain within HR.”
The global economic recovery, compounded by demographic shifts, has moved power from employers to employees, turning talent into a seller’s market. As a result, the workforce is increasingly a core strategic consideration and top concern of the C-suite. Yet the most commonly monitored talent metrics do very little to deliver true insight into the workforce and its impact on the business–and Talent Management’s readiness to report more than basic metrics remains a serious issue.
Talent Management needs to graduate from metrics to people analytics–from information that only guides tactics to insights that drive strategy–and discover the important connections and patterns in their data that enable better workforce decisions. Join expert Dave Weisbeck as he discusses how Talent Management can use people analytics to achieve strategic excellence and play a more critical role in driving business performance than ever before.
In this informative webinar, Dave will show you how to transform your Talent Management, ramping up from basic operational reporting to strategic people analytics and workforce planning.
Topics will include:
Global and technological trends shaping the Datafication of Talent Management
How Talent Management can move up the people analytics maturity curve
What impact the advent of the people strategy platform plays in analytics maturity
Practical examples of how to graduate from metrics to people analytics in:
Recruiting Effectiveness
Performance Management
Talent Retention
Comp & Benefits
Workforce Costs
Common pitfalls to avoid with people analytics
Register for this engaging webinar to learn the ins and outs of the datafication of Talent Management and what impact it has your organization.
At IBM Kenexa, we believe people differentiate great companies. We know that hiring the right people, empowering your people and making decisions based on data yields the best business results. With $4,000 as the average amount U.S. companies spend to fill an open position, and organizations saying they wouldn't rehire 40 percent of their recent hires, you need to make sure you hire the right people from the start. IBM Kenexa Skills Assessments on Cloud delivers a fast, effective method for sifting through large talent pools to determine if an individual has the required skills for a specific job.
Join us to learn about:
Our partnership and integration with Cornerstone to help you incorporate assessments into your hiring.
IBM Kenexa's 1,500 tests, which can be leveraged by hiring teams and managers across industries, job families and job levels to find and qualify the right talent faster.
How other clients have used assessments to hire more like their very best, ensuring top performing hires every time.
Reinvent Performance Management into a Leadership ProcessHuman Capital Media
You’ve heard all the buzz and stats: A majority of organizations want to improve their performance management system. Many are getting rid of their ratings. Most are struggling with leaders who can’t coach or give feedback. Almost all agree that performance management is broken.
Have you been tasked to review your system? Are you stuck trying to figure out your next best move? Join us for a one-hour webinar to gain insights and ideas on how to reinvent your approach to performance management:
Transform it from a HR process to a leadership process
Recognize common pitfalls
Consider the science of human motivation
Change the goal of performance management to improved performance
Recruiting is arguably the HR function with highest visibility across every organization. Talent acquisition remains an ever-present concern for business leaders who risk declines in productivity if they can't fill their talent pipeline. To ensure success, HR teams need be vigilant about measuring the effectiveness of the hiring process.
But that's easier said than done. While plenty of applicant tracking systems and other recruiting tools are set up to report on hiring activities, rates, and costs, they typically stop tracking applicants as soon as they're hired. Because of that crucial limitation—and because data about the long-term performance of the workforce inevitably lives in a vast array of disconnected systems—measuring the lasting impact of the recruiting process becomes a daunting, insurmountable task.
Join workforce expert Ian Cook or this one-hour session to learn how talent acquisition teams can get past those hurdles to uncover insights from beyond their ATS that will help them:
Discover which hiring activities improve quality of hire across the full employee lifecycle
Optimize the recruiting process to target and hire candidates proven to have the best business impact over the long term
Create more accurate hiring plans that draw on historical rates for turnover and hiring success
Choose the right mix of FTE, agency, and RPO recruiting by comparing costs over time for each option
THE BUSINESS CASE FOR ADAPTIVE LEARNING: DRIVE ROI AND UNLOCK PERFORMANCEHuman Capital Media
The future of corporate learning is adaptive. Behavioral and performance data can be used to optimize every single moment in a learning experience, delivering the most efficient and effective training possible. This webinar will provide learning and HR leaders with the framework for making an investment decision in the adaptive learning landscape. Participants will develop a pragmatic understanding of the technology and understand how to benchmark different platforms, calculate ROI, and sell their investment decision forward to other stakeholders.
In this webcast, learn how you can unlock performance and drive training ROI through adaptive learning technology. You’ll be able to:
Recognize key trends in technology that allow learning to become modular, data-driven, and adaptive
Grasp learning theories concerning focus, memory, metacognition, and engagement and how they can be used to unlock performance through adaptive technology
Explore how to leverage the benefits of adaptive technology to drive top-line growth and bottom-line results
It’s time to tackle the most important question with regards to gamification in corporate learning: can it actually impact business performance?
Did you know that learners are 51.64% more motivated to come back and engage with a platform if they have the option of playing a game? Did you know that leaderboards don’t lose their appeal even after three years of consistent engagement? Did you know gamified learning enabled Walmart to decrease safety incidents by 54% and Toyota sales reps to sell two more cars per month?
This webinar will be lead by world-renowned gamification expert Karl Kapp. To answer the question of impacting business performance, Karl will draw on his wealth of experience, as well as multiple real-world case studies. He will also share insights based on his research of over 2.7 million interactions in Axonify, where employees are using gamification to improve their performance every day.
During this webinar, you will learn:
The truth behind some common myths about the value of gamification
What the wrong questions about gamified learning are, and how to ask the right ones
The data behind which gamification elements matter most
How global organizations such as Walmart and Toyota are using gamified learning
What a performance-oriented gamified learning platform looks like
MEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNEDHuman Capital Media
The ‘Measuring the Business Impact of Learning’ benchmarking survey, conducted by LEO Learning and Watershed (on behalf of Learning Technologies Group) is entering its fourth year. With the survey launching on November 1st and closing on December 13th, LEO Learning and Watershed are holding a webinar to reflect on the results so far, plus discuss how organizations they’re working with have overcome the barriers in measurement planning and implementation. The insights are drawn from their group experience working with a range of clients in this field and should be valuable for anyone who wants to get going in learning analytics and sustainable business impact assessment.
Join your hosts as they cover the state of the world of measurement, and you’ll receive:
An understanding of how well-known organizations have overcome the barriers in measurement planning and implementation.
Real-world examples of how to get management buy-in, designing for data, building data ecosystems, implementing a learning analytics strategy and more.
The opportunity to take this years ‘Measuring the Business Impact of Learning’ survey, and see the results coming in live!
Many companies seem to have fallen victim to the ominous skills gap – but only because they’ve found it’s easier to place blame somewhere than to look at what they can do to fix it. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are lending to skill gaps? Have you done a formal assessment to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce?
Join Katie Miller from BizLibrary as we re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently.
In this webinar, you’ll learn:
The factors that could be contributing to your skill gaps, and how to find and address the root causes
How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations
How to start uncovering your organization’s skill gaps with a formal assessment
How to use modern training methods to bridge skill gaps by upskilling your workforce
THE DATAFICATION OF TALENT MANAGEMENT: HOW PEOPLE ANALYTICS LEADS TO STRATEGI...Human Capital Media
According to Bersin by Deloitte’s HR Technology Disruptions for 2018 report: people analytics is now “a must-have domain within HR.”
The global economic recovery, compounded by demographic shifts, has moved power from employers to employees, turning talent into a seller’s market. As a result, the workforce is increasingly a core strategic consideration and top concern of the C-suite. Yet the most commonly monitored talent metrics do very little to deliver true insight into the workforce and its impact on the business–and Talent Management’s readiness to report more than basic metrics remains a serious issue.
Talent Management needs to graduate from metrics to people analytics–from information that only guides tactics to insights that drive strategy–and discover the important connections and patterns in their data that enable better workforce decisions. Join expert Dave Weisbeck as he discusses how Talent Management can use people analytics to achieve strategic excellence and play a more critical role in driving business performance than ever before.
In this informative webinar, Dave will show you how to transform your Talent Management, ramping up from basic operational reporting to strategic people analytics and workforce planning.
Topics will include:
Global and technological trends shaping the Datafication of Talent Management
How Talent Management can move up the people analytics maturity curve
What impact the advent of the people strategy platform plays in analytics maturity
Practical examples of how to graduate from metrics to people analytics in:
Recruiting Effectiveness
Performance Management
Talent Retention
Comp & Benefits
Workforce Costs
Common pitfalls to avoid with people analytics
Register for this engaging webinar to learn the ins and outs of the datafication of Talent Management and what impact it has your organization.
At IBM Kenexa, we believe people differentiate great companies. We know that hiring the right people, empowering your people and making decisions based on data yields the best business results. With $4,000 as the average amount U.S. companies spend to fill an open position, and organizations saying they wouldn't rehire 40 percent of their recent hires, you need to make sure you hire the right people from the start. IBM Kenexa Skills Assessments on Cloud delivers a fast, effective method for sifting through large talent pools to determine if an individual has the required skills for a specific job.
Join us to learn about:
Our partnership and integration with Cornerstone to help you incorporate assessments into your hiring.
IBM Kenexa's 1,500 tests, which can be leveraged by hiring teams and managers across industries, job families and job levels to find and qualify the right talent faster.
How other clients have used assessments to hire more like their very best, ensuring top performing hires every time.
THE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLDHuman Capital Media
A volatile, uncertain, complex, ambiguous (VUCA) workplace requires a distinct set of leadership competencies: non-hierarchical influence, the ability to rapidly align across functions, creativity for drawing insights across domains, and most of all, “empathy,” the linchpin leadership skill in the modern workplace. Empathy allows us to imagine the world from different perspectives, unite across functions, generations, regions. Join Melissa Lanier of T-Mobile to learn about “The Agility Shift,” an award-winning leader development offering designed to equip people managers to thrive in an uncertain, complex, and ambiguous environment. The program, which will utilize cutting-edge virtual simulation technology, is designed to help leaders respond quickly and increase resilience by immersively preparing them for stressful encounters. Impact is measured on an individual, function and business level. Collectively, managers report learning how to “avoid tunnel vision,” "think on their feet," “respond rather than react” and embrace a positive mindset.
What drives employee engagement across the globe? What can you do to meaningfully improve employee experience in your organization? Join Qualtrics Employee Experience Consultant Yesenia Cancel for a deep-dive into the 2020 Global Employee Experience Trends, a comprehensive study of 13K+ workers across 13 geographies. Through a mix of data insights and case studies, Yesenia will highlight insights to drive your people strategy in 2020 and beyond.
Learning objectives:
Deep dive into 3 key trends that can impact your people strategy in 2020
Hear how other HR leaders are gathering and acting on employee feedback
Learn proven strategies for empowering managers to act on employee feedback
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?Human Capital Media
Leadership development today is not delivering on board level expectations and research shows there are issues in developing leaders just-in-time and in a consistent and cost-effective way. There’s a growing need for organizations to completely rethink how they develop their leaders. This session will demonstrate how leadership development can deliver on its promise and how you can tune your LD-strategy and offer tomorrow’s needs.
The learning objectives for this interactive session are:
Understand the current state of leadership development in organizations
Explore the reasons why LD often fails today
Provide a leadership development framework to enable performance for all leader
Review key metrics and enablers for leadership development
Measuring Impact - Tying Learning to Strategic Business OutcomesAxonify
This webinar was recorded on Mar 9th, 2016. To get the full recording please visit: http://know.axonify.com/webinar-measuring-impact
59% of organizations we recently surveyed say that they have difficulty connecting learning to business outcomes1. This is a major problem given that many L&D leaders are facing pressures to not only provide other functions with accurate, actionable data, but also to utilize data for decision-making in their own organizations.
INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINARHuman Capital Media
Register for the webinar to hear:
From VP Proposition and Client solutions, Matthew Jackson about how organizations are driving the change needed for a competitive advantage.
Stephen Migliaccio, Director Global Provider Automation, share his thoughts on how HR technology and provider automation create a globally consistent employee experience.
James Knight, SVP Data and Analytics on how data and analytics is powering the future of HR.
Learning and Business Impact: Making the Case through Metrics and AnalyticsHuman Capital Media
Proving the impact of a single learning investment is relatively easy. Answering the broader question of “What impact is L&D having on the business?” is hard. In this Spotlight webinar, Ericsson’s global head of learning measurement and analytics will share how he’s guiding assessment, evaluation and measurement strategies that provide data to help executives understand the impact of employee learning on business performance.
During this session, attendees will:
Identify ways that analytics is shaping learning measurement.
Describe components of a measurement map.
Identify the level of measurement maturity in their organization.
Employees and managers have spoken. It’s time to reinvent the “annual” performance review.
The conversation around the dysfunction of the performance appraisal has reached the tipping point. The truth is that the traditional process could actually be affecting employee engagement and productivity.
As an HR professional, you know the importance of eliminating unpopular and unproductive activities. But the performance review is still intended to serve a valuable purpose in the organization, which is why simply “making it go away” isn’t a real option. So what can take its place?
We’ll review alternatives to the concept of the “annual performance appraisal process” that still allow it to maintain its purpose as a feedback channel.
In this webinar, you’ll learn:
A deeper understanding of the current problems with a traditional performance appraisal process.
Five alternatives and different ways to think about performance management as an ongoing — not annual — activity.
Ideas on how to implement these alternatives in your organization using talent management technology and best practices.
The Great Training Robbery – Protect Your Online Training InvestmentHuman Capital Media
Delivering learning to employees is only the first key step in improving performance. Employees have to retain the gains in knowledge and skill or the time, energy and effort that went into the program were for nothing – wasted.
The challenge for many organizations and professionals is that we focus so intently on developing employee learning resources, we overlook the importance of whether our employees retain any of what they learn. As it turns out, the combination of microlearning and the ongoing reinforcement of lessons learned is crucial to increasing the ROI of your training program.
Recent research is helping us learn more about exactly what reinforcement methods really work, and why. Understanding how to extend the learning process and shift employee training from being a series of events to being an ongoing process is vital to promoting ongoing learning in your organization and getting real behavioral results.
In this session, Dean Pichee, CEO of BizLibrary and veteran in the employee training industry, discusses microlearning, “the forgetting curve”, and methods, techniques and tools (including video) that can reverse the forgetting curve and lead directly to much higher returns on investment and result in improved performance.
You’ll leave this webinar with actionable steps to protect your training investment and increase the overall performance in your organization.
Key Learning Objectives:
Why Microlearning makes the biggest impact
Learn about the forgetting curve, and the impact it’s having on your organization
Understand the importance of post-training reinforcement and how to incorporate into your training program.
Get actionable steps to improve your ROI for employee training.
THE ROI DILEMMA: MEASURING RESULTS OF YOUR LEARNING PROGRAMSHuman Capital Media
Significant resources are being allocated to training and development across most organizations, but many companies still find themselves unsure of results. The return on investment formula is a financial calculation, but learning is a human behavior and needs a human calculation. L&D can’t prove ROI using the same methods other parts of the business do. So how can L&D professionals prove investments in employee development actually produce results?
In this webcast Karen Hebert-Maccaro, Chief Content Officer at O’Reilly will:
Explain why ROI needs to be redefined for learning initiatives and the narrative shifted from causation to correlation.
Discuss how to correlate learner engagement with other important organization metrics to tell an important story about the value of L&D investments.
Show you how to leverage Kirkpatrick’s model of assessment and create a targeted strategy around level three and four assessments.
Provide guidance on how to talk with your business leaders and other stakeholders about learning and argue “table stakes not sweepstakes”.
The digital revolution is here and it’s changing how we work, and how we learn. And while technology is powerful in many ways, it can’t replicate our innately human traits; listening, teamwork, empathy, leadership, building relationships, building trust, and so on. What if we could leverage technology to support and improve these more human traits? How can we find a balance and better yet, use technology to support the effectiveness of all of our human interactions? Learn how Insights is embracing technology to leverage and enhance our humanity.
In this webinar, you’ll discover:
How to keep people at the heart of your organization in a tech-driven world and how this will positively impact your business outcomes
Learning theories that support a future of tech-enabled, human relationships
The future of learning and how to cater to the needs of tomorrow’s learners
BALANCING GLOBAL, LOCAL AND BUSINESS UNIT NEEDS: IMPLEMENTING A GLOBAL LEARNI...Human Capital Media
Responding to changes in the marketplace, Northern Trust continues to expand their operational capabilities and office footprint internationally in countries such as Ireland, India and the Philippines among many others.
The difficulties of operating internationally are abundant, including the learning and development of diverse employees. Keeping a constant balance between meeting local audience needs and the desire to deliver globally consistent programs can be challenging. Planning and executing on this global strategy with a decentralized, business unit-focused L&D organization provides even more complexity.
Join Kacie Walters, vice president, strategic learning programs at Northern Trust, as she presents the challenges and frameworks used to implement a global learning and development strategy with their ever-expanding international presence and federated L&D operating model.
Key takeaways:
Setting priorities to stay aligned to the business in a global, decentralized environment.
Holding the right balance between global and local solutions.
Governing learning solutions across a decentralized structure.
How L&D operating models are changing to address common challenges in global enterprises.
STATE OF THE INDUSTRY 2018: MAXIMIZING EMPLOYEE ENGAGEMENTHuman Capital Media
Did you know that only 13% of individuals worldwide are engaged at work? *
Each year, Workforce and Virgin Pulse partner to survey HR leaders from around the world to learn which practices and programs are engaging employees and their biggest priorities for the future.
Our 4th annual State of the Industry survey reveals that, even more than budget, culture is the biggest roadblock to improving employee engagement.
Join Sarah Kimmel, Vice President of Research at Human Capital Media and Dr. Rajiv Kumar, Chief Medical Officer and President of Virgin Pulse Institute, as they share survey insights on the connections between employee wellbeing, culture and engagement. They will also reveal key takeaways business leaders can implement to make their organization a better place to work.
In this webinar, you’ll learn:
The biggest barriers to achieving high employee engagement, and what you can do to break them down
How engagement is connected to and impacted by company culture and employee wellbeing
Key strategies of organizations with ‘advanced’ employee engagement initiatives
What business leaders can do to improve measurement around employee engagement
*Gallup, 2017
STRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENTHuman Capital Media
How do you know if your learning program is really working?
Proper course tracking and sharing of learning data can help organizations develop best practices for how organizations measure the impact of learning. When historically, tools and systems haven’t made it easy to access and correlate data in order to measure, finding the right combination of strategy and technology can help optimize learning results to increase performance and impact business outcomes across the entire organization.
In this webinar you will learn about:
Best practices for measuring and optimizing learning programs.
Learning tools that improve workflow efficiency.
Expanding L&D value across the enterprise to drive results.
Learn the importance of investing in front-line people leaders, who, when well prepared, can help you drive meaningful results, improve performance on key metrics, and aid in the retention of your people assets. In this webinar you’ll learn how to empower new leaders with knowledge, skills, and experiences that add value and confidence to their daily work.
3 Corporate Learning Trends to Watch in 2017Axonify
The question is: “What will be hot in L&D in 2017?” On this webinar, learning industry veteran Don Taylor will be joined by Axonify’s CEO Carol Leaman to discuss three big corporate learning trends for the upcoming year.
Campus placements are a logistical nightmare for those who have to plan and organize it. And the focus on logistics might lead to losing sight of the most important goal, the quality of hire. Campus Hiring is long term investment and it is critical to find candidates that are a right fit.
VIEW THE WEBINAR RECORDING:
The launch presentation of our 2014 annual industry Benchmark study, 'Modernising Learning: Delivering Results' - now available to download along with the launch webinar recording and a host of other resources: http://towardsmaturity.org/2014benchmark
The eBook is available for FREE thanks to the support of the Towards Maturity Ambassadors: http://towardsmaturity.org/ambassadors
Smarter Decisions for Stronger Performance: How to use data to partner for su...Laura Overton
Your L&D strategy might be going well, but are your stakeholders buying into planned developments?
Laura Overton delivered this webinar hosted by DPG on 24 July 2015. Laura explained how L&D and HR leaders can use the Towards Maturity Benchmark to gather the evidence needed to show business leaders what's working and highlight opportunities to develop, using the Towards Maturity Model as a framework for constant strategy innovation.
University Points: The Gamification of Training and BeyondHuman Capital Media
Ten years ago, Fallon Health began a Learning Points program with the goals of increasing tracking of employee learning and to encourage an ongoing culture of learning. Within the past few years, we adopted the Maestro Learning solution and then added the SumTotal Talent solution - participation in this program has exploded. During 2016, our Learning Points program has been rebranded into the University Points program – building off the internal name of our integrated suite (elixHR® Platform/SumTotal Talent/Succession/Maestro). In addition to rewarding employees with points for learning, employees also gain points for completing their performance evaluation tasks on time, and for completing parts of their employee profile – information that is essential for good succession planning metrics. And, of course, the program wraps up with recognition and prizes at the end of the year! Do you have what it takes to be a University Points Guru?
During this session attendees will learn:
How Fallon Health leveraged the SumTotal elixHR® Platform to increase employee engagement
How we increased employee comfort with SumTotal solutions
Best practices for encouraging continuous learning and data participation for the Succession Planning module
In this age of digital transformation, the speed of business propels at breakneck pace. Thirty years ago, companies moved much slower, akin to a Class-II whitewater rapid. The executives at the helm of the lead boat negotiated the rapids dragging everyone else behind in another boat. Support functions and many individuals definitely didn’t have a place in the lead boat, but it didn’t matter much, as the convoy still succeeded moving at a manageable pace.
But today, companies demand agility, responsiveness, and foresight as they traverse dangerous Class-VI rapids. Insufficient or ineffective communication fostered or hindered by Relevancy of individuals and Teams across all disciplines leaves your organization perched precariously on the edge of a major crisis, potentially provoking financial catastrophe, deteriorating customer loyalty, and brand presence.
Damage comes in more insidious forms as well, including the repercussions of ineffective production and communication, or the cancer of a toxic organizational culture. Despite these treacherous waters, we are still often not asked to be part of the lead boat. Pat Bodin, the best-selling author of Get in the Boat: A Journey to Relevance, will discuss organizational relevance and actionable items to give you the opportunity to earn a seat in the lead boat.
Impacts of Organizational Relevance include:
For the Individual:
Elevates their awareness of the needs of all groups within the organization
Broadens their visibility to the core operations in support of its’ needs
Creates improved job satisfaction and belonging
For the Organization:
Strengthens the working relationships across all disciplines and improves retention
Fosters Talent Development
Drives performance through common focus between individuals and groups
It’s time to confront the elephant in the room—The LMS.
We know you’re frustrated by it. We know it doesn’t work (especially in retail). And, we know it doesn’t make your associates more effective on the job. So, why throw cash at a tool that will only let you down?
Fact is, the LMS wasn’t designed for a fast-paced, constantly changing retail environment. Associates don’t sit at a computer for hours each day or have a ton of dedicated time to spend on training. Even when they do have scheduled training time, the LMS can’t deliver the material in an ongoing, engaging way that helps associates remember what they need to know to achieve your objectives—whether it’s increasing sales, providing a superior customer experience, reducing accidents on the job, implementing your omni-channel strategy, or accomplishing anything else that’s critical to your business.
Bottom line? If you don’t have an effective way to build employee knowledge and enthusiasm, you can’t build a high-performing team. And, if you don’t have a workforce that drives results, ultimately, you’ll get the blame.
So, if you’re ready to take a stand and move beyond the LMS, this webinar is for you. Learn about:
5 disconnects between the retail environment and the LMS that are holding you back
6 capabilities of modern learning solutions that can boost business results
3 stories of progressive retailers who all said “No” to the LMS and are achieving tremendous success
MOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEXHuman Capital Media
Employee engagement is often viewed as the proxy for employee well-being. The line of thinking is that if engagement is good, that means employees are good, resulting in better business outcomes for employers. But is employee engagement the best construct that employers should use to positively impact productivity and performance?
New research suggests while engagement is important, it’s only one piece of the broader picture — the entire employee experience. In reality, people want to work for a company that allows them to bring their full selves to grow and thrive. Creating this kind of workplace goes beyond just ensuring that employees are engaged — discovering the ingredients that create the most positive employee experience, then creating the conditions to cultivate them. When companies enhance the employee experience, business benefits directly.
Join Chief Learning Officer magazine and BetterUp for a lively discussion where we’ll discuss:
Key findings from our research of more than 17,000 workers.
What the Employee Experience Index is, and why you’ll want to use it.
Why the EX Index will change how you think about traditional learning & development.
Strategies for optimizing six key experience areas for better business outcomes.
THE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLDHuman Capital Media
A volatile, uncertain, complex, ambiguous (VUCA) workplace requires a distinct set of leadership competencies: non-hierarchical influence, the ability to rapidly align across functions, creativity for drawing insights across domains, and most of all, “empathy,” the linchpin leadership skill in the modern workplace. Empathy allows us to imagine the world from different perspectives, unite across functions, generations, regions. Join Melissa Lanier of T-Mobile to learn about “The Agility Shift,” an award-winning leader development offering designed to equip people managers to thrive in an uncertain, complex, and ambiguous environment. The program, which will utilize cutting-edge virtual simulation technology, is designed to help leaders respond quickly and increase resilience by immersively preparing them for stressful encounters. Impact is measured on an individual, function and business level. Collectively, managers report learning how to “avoid tunnel vision,” "think on their feet," “respond rather than react” and embrace a positive mindset.
What drives employee engagement across the globe? What can you do to meaningfully improve employee experience in your organization? Join Qualtrics Employee Experience Consultant Yesenia Cancel for a deep-dive into the 2020 Global Employee Experience Trends, a comprehensive study of 13K+ workers across 13 geographies. Through a mix of data insights and case studies, Yesenia will highlight insights to drive your people strategy in 2020 and beyond.
Learning objectives:
Deep dive into 3 key trends that can impact your people strategy in 2020
Hear how other HR leaders are gathering and acting on employee feedback
Learn proven strategies for empowering managers to act on employee feedback
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?Human Capital Media
Leadership development today is not delivering on board level expectations and research shows there are issues in developing leaders just-in-time and in a consistent and cost-effective way. There’s a growing need for organizations to completely rethink how they develop their leaders. This session will demonstrate how leadership development can deliver on its promise and how you can tune your LD-strategy and offer tomorrow’s needs.
The learning objectives for this interactive session are:
Understand the current state of leadership development in organizations
Explore the reasons why LD often fails today
Provide a leadership development framework to enable performance for all leader
Review key metrics and enablers for leadership development
Measuring Impact - Tying Learning to Strategic Business OutcomesAxonify
This webinar was recorded on Mar 9th, 2016. To get the full recording please visit: http://know.axonify.com/webinar-measuring-impact
59% of organizations we recently surveyed say that they have difficulty connecting learning to business outcomes1. This is a major problem given that many L&D leaders are facing pressures to not only provide other functions with accurate, actionable data, but also to utilize data for decision-making in their own organizations.
INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINARHuman Capital Media
Register for the webinar to hear:
From VP Proposition and Client solutions, Matthew Jackson about how organizations are driving the change needed for a competitive advantage.
Stephen Migliaccio, Director Global Provider Automation, share his thoughts on how HR technology and provider automation create a globally consistent employee experience.
James Knight, SVP Data and Analytics on how data and analytics is powering the future of HR.
Learning and Business Impact: Making the Case through Metrics and AnalyticsHuman Capital Media
Proving the impact of a single learning investment is relatively easy. Answering the broader question of “What impact is L&D having on the business?” is hard. In this Spotlight webinar, Ericsson’s global head of learning measurement and analytics will share how he’s guiding assessment, evaluation and measurement strategies that provide data to help executives understand the impact of employee learning on business performance.
During this session, attendees will:
Identify ways that analytics is shaping learning measurement.
Describe components of a measurement map.
Identify the level of measurement maturity in their organization.
Employees and managers have spoken. It’s time to reinvent the “annual” performance review.
The conversation around the dysfunction of the performance appraisal has reached the tipping point. The truth is that the traditional process could actually be affecting employee engagement and productivity.
As an HR professional, you know the importance of eliminating unpopular and unproductive activities. But the performance review is still intended to serve a valuable purpose in the organization, which is why simply “making it go away” isn’t a real option. So what can take its place?
We’ll review alternatives to the concept of the “annual performance appraisal process” that still allow it to maintain its purpose as a feedback channel.
In this webinar, you’ll learn:
A deeper understanding of the current problems with a traditional performance appraisal process.
Five alternatives and different ways to think about performance management as an ongoing — not annual — activity.
Ideas on how to implement these alternatives in your organization using talent management technology and best practices.
The Great Training Robbery – Protect Your Online Training InvestmentHuman Capital Media
Delivering learning to employees is only the first key step in improving performance. Employees have to retain the gains in knowledge and skill or the time, energy and effort that went into the program were for nothing – wasted.
The challenge for many organizations and professionals is that we focus so intently on developing employee learning resources, we overlook the importance of whether our employees retain any of what they learn. As it turns out, the combination of microlearning and the ongoing reinforcement of lessons learned is crucial to increasing the ROI of your training program.
Recent research is helping us learn more about exactly what reinforcement methods really work, and why. Understanding how to extend the learning process and shift employee training from being a series of events to being an ongoing process is vital to promoting ongoing learning in your organization and getting real behavioral results.
In this session, Dean Pichee, CEO of BizLibrary and veteran in the employee training industry, discusses microlearning, “the forgetting curve”, and methods, techniques and tools (including video) that can reverse the forgetting curve and lead directly to much higher returns on investment and result in improved performance.
You’ll leave this webinar with actionable steps to protect your training investment and increase the overall performance in your organization.
Key Learning Objectives:
Why Microlearning makes the biggest impact
Learn about the forgetting curve, and the impact it’s having on your organization
Understand the importance of post-training reinforcement and how to incorporate into your training program.
Get actionable steps to improve your ROI for employee training.
THE ROI DILEMMA: MEASURING RESULTS OF YOUR LEARNING PROGRAMSHuman Capital Media
Significant resources are being allocated to training and development across most organizations, but many companies still find themselves unsure of results. The return on investment formula is a financial calculation, but learning is a human behavior and needs a human calculation. L&D can’t prove ROI using the same methods other parts of the business do. So how can L&D professionals prove investments in employee development actually produce results?
In this webcast Karen Hebert-Maccaro, Chief Content Officer at O’Reilly will:
Explain why ROI needs to be redefined for learning initiatives and the narrative shifted from causation to correlation.
Discuss how to correlate learner engagement with other important organization metrics to tell an important story about the value of L&D investments.
Show you how to leverage Kirkpatrick’s model of assessment and create a targeted strategy around level three and four assessments.
Provide guidance on how to talk with your business leaders and other stakeholders about learning and argue “table stakes not sweepstakes”.
The digital revolution is here and it’s changing how we work, and how we learn. And while technology is powerful in many ways, it can’t replicate our innately human traits; listening, teamwork, empathy, leadership, building relationships, building trust, and so on. What if we could leverage technology to support and improve these more human traits? How can we find a balance and better yet, use technology to support the effectiveness of all of our human interactions? Learn how Insights is embracing technology to leverage and enhance our humanity.
In this webinar, you’ll discover:
How to keep people at the heart of your organization in a tech-driven world and how this will positively impact your business outcomes
Learning theories that support a future of tech-enabled, human relationships
The future of learning and how to cater to the needs of tomorrow’s learners
BALANCING GLOBAL, LOCAL AND BUSINESS UNIT NEEDS: IMPLEMENTING A GLOBAL LEARNI...Human Capital Media
Responding to changes in the marketplace, Northern Trust continues to expand their operational capabilities and office footprint internationally in countries such as Ireland, India and the Philippines among many others.
The difficulties of operating internationally are abundant, including the learning and development of diverse employees. Keeping a constant balance between meeting local audience needs and the desire to deliver globally consistent programs can be challenging. Planning and executing on this global strategy with a decentralized, business unit-focused L&D organization provides even more complexity.
Join Kacie Walters, vice president, strategic learning programs at Northern Trust, as she presents the challenges and frameworks used to implement a global learning and development strategy with their ever-expanding international presence and federated L&D operating model.
Key takeaways:
Setting priorities to stay aligned to the business in a global, decentralized environment.
Holding the right balance between global and local solutions.
Governing learning solutions across a decentralized structure.
How L&D operating models are changing to address common challenges in global enterprises.
STATE OF THE INDUSTRY 2018: MAXIMIZING EMPLOYEE ENGAGEMENTHuman Capital Media
Did you know that only 13% of individuals worldwide are engaged at work? *
Each year, Workforce and Virgin Pulse partner to survey HR leaders from around the world to learn which practices and programs are engaging employees and their biggest priorities for the future.
Our 4th annual State of the Industry survey reveals that, even more than budget, culture is the biggest roadblock to improving employee engagement.
Join Sarah Kimmel, Vice President of Research at Human Capital Media and Dr. Rajiv Kumar, Chief Medical Officer and President of Virgin Pulse Institute, as they share survey insights on the connections between employee wellbeing, culture and engagement. They will also reveal key takeaways business leaders can implement to make their organization a better place to work.
In this webinar, you’ll learn:
The biggest barriers to achieving high employee engagement, and what you can do to break them down
How engagement is connected to and impacted by company culture and employee wellbeing
Key strategies of organizations with ‘advanced’ employee engagement initiatives
What business leaders can do to improve measurement around employee engagement
*Gallup, 2017
STRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENTHuman Capital Media
How do you know if your learning program is really working?
Proper course tracking and sharing of learning data can help organizations develop best practices for how organizations measure the impact of learning. When historically, tools and systems haven’t made it easy to access and correlate data in order to measure, finding the right combination of strategy and technology can help optimize learning results to increase performance and impact business outcomes across the entire organization.
In this webinar you will learn about:
Best practices for measuring and optimizing learning programs.
Learning tools that improve workflow efficiency.
Expanding L&D value across the enterprise to drive results.
Learn the importance of investing in front-line people leaders, who, when well prepared, can help you drive meaningful results, improve performance on key metrics, and aid in the retention of your people assets. In this webinar you’ll learn how to empower new leaders with knowledge, skills, and experiences that add value and confidence to their daily work.
3 Corporate Learning Trends to Watch in 2017Axonify
The question is: “What will be hot in L&D in 2017?” On this webinar, learning industry veteran Don Taylor will be joined by Axonify’s CEO Carol Leaman to discuss three big corporate learning trends for the upcoming year.
Campus placements are a logistical nightmare for those who have to plan and organize it. And the focus on logistics might lead to losing sight of the most important goal, the quality of hire. Campus Hiring is long term investment and it is critical to find candidates that are a right fit.
VIEW THE WEBINAR RECORDING:
The launch presentation of our 2014 annual industry Benchmark study, 'Modernising Learning: Delivering Results' - now available to download along with the launch webinar recording and a host of other resources: http://towardsmaturity.org/2014benchmark
The eBook is available for FREE thanks to the support of the Towards Maturity Ambassadors: http://towardsmaturity.org/ambassadors
Smarter Decisions for Stronger Performance: How to use data to partner for su...Laura Overton
Your L&D strategy might be going well, but are your stakeholders buying into planned developments?
Laura Overton delivered this webinar hosted by DPG on 24 July 2015. Laura explained how L&D and HR leaders can use the Towards Maturity Benchmark to gather the evidence needed to show business leaders what's working and highlight opportunities to develop, using the Towards Maturity Model as a framework for constant strategy innovation.
University Points: The Gamification of Training and BeyondHuman Capital Media
Ten years ago, Fallon Health began a Learning Points program with the goals of increasing tracking of employee learning and to encourage an ongoing culture of learning. Within the past few years, we adopted the Maestro Learning solution and then added the SumTotal Talent solution - participation in this program has exploded. During 2016, our Learning Points program has been rebranded into the University Points program – building off the internal name of our integrated suite (elixHR® Platform/SumTotal Talent/Succession/Maestro). In addition to rewarding employees with points for learning, employees also gain points for completing their performance evaluation tasks on time, and for completing parts of their employee profile – information that is essential for good succession planning metrics. And, of course, the program wraps up with recognition and prizes at the end of the year! Do you have what it takes to be a University Points Guru?
During this session attendees will learn:
How Fallon Health leveraged the SumTotal elixHR® Platform to increase employee engagement
How we increased employee comfort with SumTotal solutions
Best practices for encouraging continuous learning and data participation for the Succession Planning module
In this age of digital transformation, the speed of business propels at breakneck pace. Thirty years ago, companies moved much slower, akin to a Class-II whitewater rapid. The executives at the helm of the lead boat negotiated the rapids dragging everyone else behind in another boat. Support functions and many individuals definitely didn’t have a place in the lead boat, but it didn’t matter much, as the convoy still succeeded moving at a manageable pace.
But today, companies demand agility, responsiveness, and foresight as they traverse dangerous Class-VI rapids. Insufficient or ineffective communication fostered or hindered by Relevancy of individuals and Teams across all disciplines leaves your organization perched precariously on the edge of a major crisis, potentially provoking financial catastrophe, deteriorating customer loyalty, and brand presence.
Damage comes in more insidious forms as well, including the repercussions of ineffective production and communication, or the cancer of a toxic organizational culture. Despite these treacherous waters, we are still often not asked to be part of the lead boat. Pat Bodin, the best-selling author of Get in the Boat: A Journey to Relevance, will discuss organizational relevance and actionable items to give you the opportunity to earn a seat in the lead boat.
Impacts of Organizational Relevance include:
For the Individual:
Elevates their awareness of the needs of all groups within the organization
Broadens their visibility to the core operations in support of its’ needs
Creates improved job satisfaction and belonging
For the Organization:
Strengthens the working relationships across all disciplines and improves retention
Fosters Talent Development
Drives performance through common focus between individuals and groups
It’s time to confront the elephant in the room—The LMS.
We know you’re frustrated by it. We know it doesn’t work (especially in retail). And, we know it doesn’t make your associates more effective on the job. So, why throw cash at a tool that will only let you down?
Fact is, the LMS wasn’t designed for a fast-paced, constantly changing retail environment. Associates don’t sit at a computer for hours each day or have a ton of dedicated time to spend on training. Even when they do have scheduled training time, the LMS can’t deliver the material in an ongoing, engaging way that helps associates remember what they need to know to achieve your objectives—whether it’s increasing sales, providing a superior customer experience, reducing accidents on the job, implementing your omni-channel strategy, or accomplishing anything else that’s critical to your business.
Bottom line? If you don’t have an effective way to build employee knowledge and enthusiasm, you can’t build a high-performing team. And, if you don’t have a workforce that drives results, ultimately, you’ll get the blame.
So, if you’re ready to take a stand and move beyond the LMS, this webinar is for you. Learn about:
5 disconnects between the retail environment and the LMS that are holding you back
6 capabilities of modern learning solutions that can boost business results
3 stories of progressive retailers who all said “No” to the LMS and are achieving tremendous success
MOVING BEYOND EMPLOYEE ENGAGEMENT: THE EMPLOYEE EXPERIENCE INDEXHuman Capital Media
Employee engagement is often viewed as the proxy for employee well-being. The line of thinking is that if engagement is good, that means employees are good, resulting in better business outcomes for employers. But is employee engagement the best construct that employers should use to positively impact productivity and performance?
New research suggests while engagement is important, it’s only one piece of the broader picture — the entire employee experience. In reality, people want to work for a company that allows them to bring their full selves to grow and thrive. Creating this kind of workplace goes beyond just ensuring that employees are engaged — discovering the ingredients that create the most positive employee experience, then creating the conditions to cultivate them. When companies enhance the employee experience, business benefits directly.
Join Chief Learning Officer magazine and BetterUp for a lively discussion where we’ll discuss:
Key findings from our research of more than 17,000 workers.
What the Employee Experience Index is, and why you’ll want to use it.
Why the EX Index will change how you think about traditional learning & development.
Strategies for optimizing six key experience areas for better business outcomes.
MICROLEARNING + BIG DATA + MACHINE LEARNING: HOW TO FINALLY PROVE THE IMPACT ...Human Capital Media
Proving impact isn’t a new challenge for learning and development leaders. It’s a well-known fact that neither the data nor the technology has been capable of providing the insights required to not only demonstrate training ROI, but also determine exactly what needs to be changed to impact results.
But this is about to change.
Introducing Microlearning + Big Data + Business Data + Machine Learning!
For the first time ever, learning leaders can now use this powerful combo to understand the true impact of their efforts — at scale. The best part? No data scientists required!
Join Axonify and Bloomingdale’s VP of Loss Prevention and Risk Management, Chad McIntosh, for a webinar on May 24th from 2-3 pm EDT to learn:
What “learning attribution” means and how it will fuel the L&D digital transformation.
What big learning data you need to quantify business impact and why microlearning closes this gap.
How you can measure and understand the impact of your training program — at scale — to continuously improve the effectiveness of your training programs and empower frontline managers to take action.
How Bloomingdale’s is using microlearning, big data, business data, and machine learning to understand impact and become agile with its training programs.
MODERNIZING L&D: PART 3 – THE REAL CASE STUDIES: ORGANIZATIONS THAT ARE SEEIN...Human Capital Media
Need proof that modernizing corporate learning is worth your time and effort?
We’ve got the stories to back it up. Top-performing organizations know that learning is a critical differentiator in today’s business world. And they’re not afraid to roll up their sleeves and swap their traditional L&D practices for a modern, agile approach. The result? Employees who are building, sustaining, sharing and applying knowledge to boost performance and generate measurable business impact.
In the final part of our Modernizing L&D series, we'll tell you about organizations that have successfully transformed their L&D practices. Specifically, we'll explore how these organizations:
Recognized the need to rethink their approach to learning.
Executed their modernization strategies and tactics.
Measured the impact of their modern learning ecosystems on the bottom line.
This webinar will provide a framework for assessing the health of a tuition assistance program, and review how five aspects of the program can better contribute to your business goals.
By attending, you’ll learn:
Why top companies are placing a focus on employee education
Five elements of a strategic tuition assistance program
How to more tightly align employee education with your business needs
Register today!
8 WAYS TO CREATE WORKFORCE EXPERIENCES THAT REALLY DRIVE PRODUCTIVITYHuman Capital Media
Is your workforce really working? Over a third of employees admitted they’re productive for less than 30 hours a week, according to recent research. That’s a whole day each week that they’re in work, but not working. Join Justin McWhorter as he talks through recent findings on what really determines productivity.
What are the eight strategies HR and People leaders can use to build great employee experiences to drive productivity?
By the end of the webcast, attendees will discover:
What’s stopping workforces from really being productive
What are the top tips for building employee experiences that workers really want
How they can use new data and strategies to boost engagement and productivity in their roles today
Attendees will be equipped with best practices to build workforce experiences that really get the best from their people. As a result, they’ll know how to truly engage their people, drive productivity and boost business performance.
MICROLEARNING SERIES PART 2 MAXIMIZING ROI WITH MICROLEARNINGHuman Capital Media
Can you prove the impact of your learning programs on the business? We mean actually prove that training has a direct impact on meaningful business results like increased sales, reduced safety incidents, improved customer service and more?
Until recently, demonstrating the impact of key learning initiatives has been an extremely difficult, if not impossible, task. But to prove that learning is valuable, tying it to results is essential. In fact, that’s how functional areas across the business prove their value too. So, it’s time for learning leaders to catch up.
How do you do it? In short, by approaching Microlearning in the right way.
Join us for this exciting discussion with Axonify CEO, Carol Leaman, as she explores:
What learning metrics matter most to the business
How Microlearning can capture the data necessary to measure learning impact on organizational results
Stories from leading organizations that are using microlearning to drive real business results
Go Beyond: Going Beyond With Learning AnalyticsAggregage
Measurement of learning effectiveness has always been a difficult subject for learning leaders. Surveys reveal that while the executive pressure to measure the business impact of learning is growing, significant numbers don’t know how to go about Learning Measurement. Those who do it well are able to prove training is essential to drive business results by rigorously leveraging Data and Analytics.
Did you know that some of the most flawed aspects of performance management have actually been around for centuries? Chinese civil servants had stack ranking in the third century. And officers in the Napoleonic wars were subject to 360 degree reviews.
Despite its long history, no one’s ever been thrilled about the performance management process. Even high-performing employees dislike reviews, and most managers certainly don’t enjoy giving them.
What can we do to make it less about “managing” performance and more about reinforcing behaviors and coaching our employees to even greater success? Which new practices are companies adopting and how effective are they?
Join Rob Schmitter, Solutions Architect and Melanie Schrems, Strategist and Consultant from Globoforce as they discuss the evolution of performance management and where its headed.
You will learn:
The business value of positive reinforcement & social recognition
New research on cutting edge performance management practices
How ongoing, crowdsourced feedback can enhance the review process
The world of work is changing rapidly. Employees are demanding more learning and development opportunities that are engaging, easy to consume and available on-demand—when and where the they want it. Organizations are finding that recruiting and keeping employees is a growing challenge and are investing in learning and development programs to attract and retain workers. However, even with an increase in the availability of on-demand, easy to consume learning, many employees still are not engaging with it. This isn't simply an 'If you build it, they will come' situation. Without attention to creating appealing and engaging learning opportunities within a modern learning culture, that organizational investment is likely to fall very short of its potential.
In this webinar, tactics will be presented to help you:
Get insights to determine if your employees are engaged
Embed learning into organizational culture to drive employee engagement
Design learner-centric programs that put your employees in the driver's seat of their professional development
FINALLY CAPTURE THE WHITE WHALE OF LEARNING: MEASURE IMPACT ON BUSINESS RESULTSHuman Capital Media
Learning has become a top concern for the C-level. Business impact and ROI of learning programs are the top two priorities of CEOs, according to the LinkedIn Workplace Learning Report. Yet only a small percentage of organizations are delivering on either of those insights. Measuring learning at the higher levels of the Kirkpatrick model is a struggle that many organizations are facing. However, with advancements in big data technology and analysis, measuring business impact is no longer a white whale.
In this interactive webinar, learning leader, Tina Woita, will level set on what is happening in learning functions today and the common challenges organizations are facing in their attempts to measure impact. Illustrated through her own experiences, Tina will share practical tips on how you can empower your teams with the right tools and strategy to successfully measure the dollar and productivity impact of your learning programs.
Key takeaways:
Common measurement challenges at each level of the Kirkpatrick Model
Effective measurement strategies
Relevant success stories of measuring learning impact
In today’s job market, retaining key talent is more important than ever. Learning is an integral part of the employee lifecycle from hire to retire and providing growth opportunities to your workforce throughout this cycle increases overall retention. Come learn about how injecting learning into recruitment, onboarding, and ongoing skill and career development will increase your overall retention numbers.
In this session, you’ll:
Understand how employee engagement increases retention
Learn how targeted programs can help you maintain a skilled workforce
Find ways to get “tribal knowledge” back into the system
CAREER PLANNING & PATHING: HOW TO DEVELOP A STRATEGIC VISIONHuman Capital Media
Consider the importance and impact of Career Pathing for your workforce. In this webinar we will discuss the benefits and key elements that drive career pathing and what it means for your company’s employee experience, engagement and retention. Employees are bringing new expectations; we’ll discuss the impact of providing your employees with a personalized and transparent view to their career development and growth with a particular focus on results.
The C-suite understands that talent development is essential to ongoing success. The most progressive leaders are re-thinking their talent strategy by improving the employee experience, embracing diversity, empowering career development, placing learning at the heart of HR.
This interactive webinar will provide easy-to-understand insights on:
Discuss the importance of Career Pathing within your Talent Development strategy
Identify key expectations employees now bring to their jobs
Showcase the bottom-line results of a well-defined and developed career development & growth solution
HOW COMPANIES ARE INCREASING LOYALTY WITH LANGUAGE TRAININGHuman Capital Media
What’s the secret sauce to loyal employees and customers? In today’s global environment, organizations are leveraging language learning programs to significantly increase employee and customer loyalty. Research shows that 64% of HR leaders saw increased employee engagement after including language training in their benefits, 79% of language learners felt more confident when doing work that required interaction of speakers of other languages, and 80% of employees say a company that offers language learning increases their satisfaction at work.
In this webinar we’ll discuss:
The benefits and application of language learning programs in industries including hospitality, healthcare, and foodservice
How to achieve engagement, results, and ROI from your language learning program
Stories from real Rosetta Stone clients
5 WAYS TO UNLOCK THE HIDDEN VALUE IN YOUR EMERGING LEADERSHuman Capital Media
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Unfortunately, most employers don’t have strategic-level initiatives in place to capture and retain the knowledge that's about to leave, and they don't have replacement talent ready to step into leadership as these roles open up.
Employers also feel they can't engage and retain early career talent long enough to fill leadership roles…but what if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this webinar you'll learn:
5 best practices to unlock the hidden value in your emerging leaders
The business impact of investing in your current talent
How to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others
Unleashing the Power of Analytics: Driving Performance at the Intersection of...Human Capital Media
Performance analytics is a data-driven approach used to optimize how organizations manage and deploy learning and development that supports execution of business strategy. How are learning organizations today using data? How do they define and determine relevant analytics? Is there a critical shortage of analytics skills in the learning function? What outcomes are organizations realizing from their efforts when deploying performance analytics to drive learning and development (L&D)? Finally, how do we link learning analytics and business analytics to produce performance data that really deliver results?
In this session, we will share the results of a proprietary research conducted with hundreds of CLOs , in partnership with Human Capital Media, that delved into these questions… and more. We will shed light on best practices being employed and the challenges for learning leaders.
Learning Objectives:
Identify best practices and gaps in the adoption of analytics by learning organizations
Understand the difference and impact of learning analytics vs Performance analytics
Examine how analytics can transform strategy and outcomes for the learning function
ASSESSING THE IMPORTANCE OF TUITION ASSISTANCE: HOW TUITION ASSISTANCE PLAYS ...Human Capital Media
Providing education as an employee benefit has entered the mainstream and organizations are stepping up. TA programs play an important role in organizational learning and development (L&D) strategies, and can assist in boosting employee engagement and retention. But how? What are best practices for implementing TA programs? And how do you measure the return on investment? This webinar will answer these questions and more by digging into survey results from over 500 companies on their current state of TA programs.
Key takeaways:
How TA is used as a benefit and L&D tool
How to combat underutilization of tuition assistance programs
TA Program metrics you should track and how they can be tied to financial impact
What TA programs may look like in the future
Yes, You Do Have a Crystal Ball: Business Megatrends Impacting HRHuman Capital Media
CEOs are focused on long-term success — and HR should be too. But how do we know what will affect our organization in 15 years? Business futurists are consulted to predict where trends are going and what savvy organizations need to do to compete. Social, environmental and global issues are touching all businesses today faster and with more impact than ever before. HR departments have to get ahead of the megatrends that are facing their businesses and anticipate trends. Explore the top megatrends CEOs are watching for the next 15 years, and determine how you can implement these to focus your human resources initiatives. Megatrends will change your business in the next 10 years. Don't miss this opportunity to get ahead of the curve and bring the latest thought leadership back to your organization.
The market is changing fast, and jobs are being reinvented every 3-5 years. The problem is, we can’t go back to school every 3-5 years because it’s time consuming and expensive. Combined with people’s changing workplace expectations, we find ourselves in a new working world with a different set of employee engagement challenges.
The solution to all these challenges is to consumerize learning at work. Why? Your training solution should operate at a higher level. Your employees expect the best user experience from their favorite personal apps in their daily lives, and the technology expectation at work should be no different. People want an intuitive and engaging learning experience, so that they can acquire new skills at their moment of need. This is what consumerizing learning is able to achieve. In order to succeed at developing and retaining the best talent, organizations today must invest in consumer-first learning technology that keeps up with changes in the market, and keeps employees productive and happy.
Takeaways:
Why learning is being consumerized and what you can do to manage it
The key changes in learner behavior and the learning landscape
What it means to offer a consumer-first learning solution
Similar to How to Measure the Impact of Learning (20)
In today’s dynamic business world, it is imperative to be able to react proactively to changes in the macro and micro environments with a strategy for all of your business’s investments, including their most important and largest asset, their employees. In their workforce planning efforts, C-suite leaders have to plan for critical roles and competencies that address the demand for candidates and ensure it aligns with the company’s business strategy.
Join us for the webinar, Strategic Workforce Planning: Where HR and Finance Meet, to learn how Oracle’s Strategic Workforce Planning Cloud Service (SWPCS) can help today’s HR leaders align future human capital needs with future strategic decisions of the C-suite. SWPCS provides the ability to visualize scenarios with an infinite amount of options to help determine the best approach to both tactical and strategic decisions. Learn how your organization can benefit from resource efficiency, global strategy alignment and cross-departmental collaboration through SWPCS.
What Attendees Will Learn:
The steps and best practices on how to execute Strategic Workforce Planning in your organization.
How human resources can collaborate with finance departments to align future human capital needs with future strategic decisions of the business.
How to use the tool to identify current skill gaps and forecast future workforce needs.
Examples of what-if scenarios with data and input from the HR and Finance management systems that can help prepare for the unexpected and establish action plans.
This event is co-hosted by Baker Tilly and Oracle. By clicking the ‘Register’ button, Baker Tilly and Oracle will have access to your personal information, and all may communicate with you regarding this event and their other products and services. Each party will be responsible for managing their own use of your personal information. We recommend you review the privacy policies of Baker Tilly and Oracle to address any questions you have regarding their handling of your personal information.
ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...Human Capital Media
Organizations are struggling to find skilled workers to fill jobs. Workers are struggling to stay up to speed on the skills they need to succeed in today’s labour market. Students are graduating with skills that are already obsolete. Despite this, there is massive voluntary turnover happening across industries as employees seek jobs that offer them education and growth opportunities. Businesses and educators today need to invest in workforce learning and development in order to stay relevant and prepared for a rapidly changing economy. Employers need to work with education institutions to recruit, develop, and retain lifelong learners who have the capacity and desire to upskill and reskill over the course of their careers.
In this webinar:
Explore the skills gap facing organizations today
Analyze the role of workforce and educators in solving the skills gap
Learn how to identify lifelong learners who will be able to upskill and reskill over time
Discover strategies for effectively rewarding and encouraging lifelong learning at your organization
2020 is the year that accelerates HR’s focus on supporting the changing nature of work. We see the convergence of trends in people analytics, employee experience and the race to embrace digital strategies in every industry. Nobody disputes that the future of work is being shaped by what many call the Fourth Industrial Revolution.
Join Paul Rubenstein, Chief People Officer, Visier and Ravin Jesuthasan, Author and Managing Director, Willis Tower Watson as they explore the role that HR leaders will play in supporting business and talent outcomes.
We will dive into the new expectations of HR’s capabilities around technology and people science and examine practical insights drawn from Willis Towers Watson’s new white paper HR4.0: Shaping People Strategies in the Fourth Industrial Revolution. This will include a discussion of case studies and experiments from organizations who are breaking new ground in the use of analytics, assessment science, talent management techniques and other practices as their HR functions shift from being stewards of employment to being stewards of work.
EMPOWER A CAREER JOURNEY: FOSTER YOUR WORKFORCE’S GROWTH AND DEVELOPMENTHuman Capital Media
Learning and development is critical to an organization, if you don't help the workforce learn and grow in their jobs and their roles, they're not going to be engaged in their positions. Join Ryan Rippy, Talent Management System Administrator at Trustmark Bank as he discusses the challenges of taking a manual process and automating it to achieve business goals and track performance across roles - using succession planning to create a talent pipeline for key positions and developing all associates along their journey.
By the conclusion of the webinar, you’ll leave with:
Ways to help your workforce be engaged in their jobs and be engaged as employees
The benefits a succession plan has to your organization and your employees
Effective LMS strategies to integrate talent modules
View successful metrics and how it begins with onboarding through performance management and into development
FUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMYHuman Capital Media
According to Bersin by Deloitte, only 33% of millennials believe their organizations are using their skills well, and 42% say they are likely to leave because they are not learning fast enough. Developing new knowledge, new skills and new abilities is critical to futureproofing your organization’s evolving talent needs. Additionally, assessing the abilities of your talent is essential to understanding the profiles of your employees and ensuring the right role is filled with the right ability. Whether employees need development or have mastered success, understanding the skill profile of your talent is critical to futureproof organizational growth and innovation. This session explores ways to fine-tune your talent’s abilities to perform their job duties as well as future ones.
Attendees of this presentation will have a clear understanding of:
Methods to assess the skills and abilities of your talent to ensure the right role is filled with the right employee.
Ways to incorporate development, skills assessments and succession planning into employee performance conversations.
How to create now the company culture you want to be then.
Behind every successful organization is a great team of leaders. But despite billions of dollars spent each year on leadership development programs most companies are still failing their next generation of emerging leaders. In fact, according to Gallup, 50% of attrition is due to poor managers––which makes that the biggest driver of employee disengagement.
So why are leadership development programs failing? And how can we fix it?
Join us for a live webinar where we discuss reasons these programs fail and how to keep your leadership development on track. We’ll explore:
How to identify who should be a leader in the first place
The big, pervasive problem with leadership development
What to do with great employees who might not be cut out for management
The best traits to bring out of your emerging leaders
And more!
Design Thinking is getting a lot of attention today, for many reasons. Innovation is the key to reinvention, which is the goal of organization’s who are looking to future-proof and define themselves as leaders in the Experience Economy. Join Kristin Shackleford for a practical discussion to review the core principles of Design Thinking, and walk away with insight around:
Why it’s important
Who should participate
How to create a culture of Design Thinking
Practical ways to get started driving creativity and innovation that will make a difference to your customers and within your organization
REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019Human Capital Media
Traditional L&D isn’t obsolete, but it has become outdated. That’s why we collected data from nearly 800 workers, managers, and leaders from around the globe to gain some insights into where L&D and talent leaders can be more effective. The survey says…..L&D is falling short for the modern workforce. In fact, our respondents gave their employers an overall Net Promoter Score of -25 on their learning and development strategies. But many business leaders know this already. What they don’t know is how to fix it. The good news is that employees still love learning and they’re looking for organizational guidance. By honing in on the data and insights that impact how people — and companies — learn, you can make smarter investments in your most valuable assets: the skills of your people. Lucky for you, this event also includes a quick case study from Booking.com on how they are making this data come to life in their organization.
Register for this webinar to learn:
The difference between learning and acquiring new skills
How to apply hard metrics to your L&D strategy
How to align your employees’ learning goals with those of your larger company
How Polaris is putting the insights from the research to work at their organization
HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...Human Capital Media
The war for talent is heating up and businesses are smart to consider qualified, passionate candidates from around the world.
That said, hiring and firing in countries other than the U.S. comes with interesting (and often surprising) challenges.
In the U.S., companies can hire quickly as business entities are already established. They can fire quickly as well, so long as the reason isn’t illegal.
What many executive teams overlook is that this efficiency isn’t the same when expanding and adding team members globally. Internationally, hiring without setting up a subsidiary is impossible. And the concept of at-will employment, where companies can let go of employees at any time, does not exist.
What does this mean for your international expansion plans and your business? What would normally be an uneventful employment action or termination in the U.S. could blindside your company in an international context.
Navigating the intricacies of country-specific labor laws can feel like a minefield of potential legal exposure, expensive litigation, and costly payouts. It’s critical to be prepared before you make the first international hire.
In this webinar, you’ll learn:
3 things every HR lead needs to know when it’s time to hire globally
Surprising facts about employment law and benefits packages in EMEA, APAC and more
What U.S.-based HR teams need to know about the termination process in key expansion countries (and real stories from international HR specialists on the ground)
Dont wait what 300 ld leaders have learned about building data fluencyHuman Capital Media
Data science and AI are impacting many industries globally, from healthcare and government to agriculture and finance. Everybody needs to be able to work with data the way everybody needed to start using email 20 years ago. As we wrote in Harvard Business Review, “Very few companies expect only professional writers to know how to write. So why ask only professional data scientists to understand and analyze data, at least at a basic level?”
But what value can data fluency actually add, what are best practices to build it into your organization, and what are the biggest challenges that businesses encounter in data-driven transformations?
To answer these questions and more, we conducted a survey of over 300 Learning and Development leaders from diverse industries including healthcare, technology, consumer goods, government, and finance. Join this webinar with Dr. Hugo Bowne-Anderson, a data scientist and educator at DataCamp, to find out what we discovered and what 300 L&D leaders have learned about building data fluency.
Learning Objectives:
What value can data fluency actually add?
What are the best practices to build data fluency in your organization?
What are the biggest challenges that businesses encounter in data-driven transformations?
As businesses become more technological (AI and robotics), there is a challenge and opportunity to, paradoxically, make them more human. The Business Roundtable talked about the importance of human stakeholders over just profit — but how close are we? Are those nice words? What would it take to make business and change more human? As a change, ethics and leadership expert with 40 years of experience, Paul Gibbons will talk us through conclusions from his new book “IMPACT.”
LEARNING OBJECTIVES:
1) Is the Fourth Industrial Revolution really "a thing?” What is it and what makes our time special?
2) What are the human implications of new technologies? Who will benefit? What is the potential harm?
3) What can workplaces and leaders do to equip themselves for these workplace transformations (future of work)?
Courage (noun): the mental or moral strength to venture, persevere, and withstand danger, fear, or difficulty. Author Ryan Berman has devoted the past three years interviewing many of the most courageous people and leaders on the planet. Through this experience, he learned that the companies that win share courageousness as a trait. Berman unveils how every brand can unlock courage in their people, leaders or culture. This presentation culminates with ways for the audience to take action today to transform from a Coward Brand or Stasis Brand into a Courage Brand.
After this discussion you’ll be able to:
Build a culture of empowered, courageous behavior and experimentation.
Utilize a modern day, step-by-step framework to becoming a Courage Brand.
Overcome the clarity epidemic we currently find ourselves in.
Create true conviction and healthy retention with your best people.
SUPERCHARGE EMPLOYEE TRAINING WITH HIGH-POWERED LEARNING CONTENTHuman Capital Media
When it comes delivering high-quality training, finding or creating employee training courses that can both meet compliance needs and fill the skill gaps in your team is often very challenging. From construction to childcare, regulatory requirements are constantly changing and as every industry evolves there is a need to provide a training program that allows your company to stay up-to-date, ahead of the competition, and helps keep employees engaged and continuously improving performance outcomes.
Join eThink Education and GO1 on November 5th at 12 pm ET to learn:
Why it’s important to incorporate multiple methods of workplace learning including in-person and online training, and how a best-of-breed content strategy supports this.
The benefit of incorporating both off-the-shelf and custom eLearning content into your learning programs.
How the best learning and development training can increase employee engagement, collaboration, and productivity.
How you can pair your training platform with a comprehensive off-the-shelf eLearning library for a tailored, all-in-one learning experience.
Human-centred design (HCD) is sweeping business because of the way it profoundly reconfigures how companies develop strategy, solve their most pressing problems and successfully compete in an era of constant change.
But is there any hard evidence that HCD has a measurable impact?
There is. Design Management Institute found that S&P 500 companies who use HCD outperform their competitors by 211 percent. Forrester Research found that organizations with sophisticated HCD capabilities can deliver an ROI of 85% or greater on their innovation initiatives.
Join Tom Merrill, Master Facilitator at ExperiencePoint, for a 45-minute webinar to learn:
The foundations of HCD and how the approach can be used across an organization to drive customer-centricity, innovation and people-led transformation
The fundamental steps required to build a design-led organization, including how to sell HCD internally
How innovative companies are using HCD as a competitive advantage to drive record growth and success
The potential barriers to innovation and how to overcome them
An approach to measure the overall impact of HCD in practice
Join us to hear newly-released findings from the Bright Horizons Working Learner Index, the nation’s most comprehensive survey of tuition program users.
Drawing on detailed responses from more than 32,000 employees, the results will deliver surprising new findings on:
Motivations for returning to school
Working adults’ preferences for educational programs and institutions
Extent and impact of student debt on continuing education
Results that employees expect to see from their education
The webinar will give you invaluable practical advice to better understand working learners, fine tune your own education benefits, and deliver improved business results from your company’s investment in employee education.
POWERED BY THE HOUR: HOW YOU CAN OPTIMIZE YOUR HOURLY WORKFORCE AND CREATE HA...Human Capital Media
When your bottom line depends on the productivity of hourly workers, little changes make a big difference. You’re collecting volumes of data in the course of doing business—payroll, time keeping, performance, and more—and it’s time to start putting that data to work for you so that you’re certain that your little changes are the right changes.
Learn how to:
Uncover risks and opportunities that are hiding in plain sight
Tell a story with data to get alignment
Pilot and test new strategies for success
Micro mobile measured our learning beyond the classroom strategy 101719Human Capital Media
As a great shift change looms on the horizon, many training orgs struggle to balance strategic planning and large-scale delivery of effective training during an unprecedented volume of churn. As boomers retire, the iGen replacement workforce expects that training on the job will match the learning style they grew up with — tech-enabled, personalized, self-guided and on-demand in mobile-friendly microlearning chunks. The digital transformation from traditional instructor-led training to self-guided delivery of iGen-friendly content has been a continuous improvement journey. Recognizing that the currency of the modern learning economy is your learner’s attention — hard to get and harder to keep — we are leveraging HTML5 and a learning technology stack to evolve our user learning experience design into a powerful consumer-level experience for corporate learning audiences. Gulfstream shares our Learning Beyond the Classroom strategy that allows for mobile-first design of scalable, sustainable training at the learner’s time and place of need.
Smart organizations are enabling their employees to learn everywhere – not just in the classroom – and they’re using technology to do it. RedThread Research recently completed an in-depth study on how organizations are creating their learning tech ecosystems: the challenges they face, the strategies they employ, and the tech they ultimately implement.
Join us for a webinar that will highlight:
The three major structures for learning technology ecosystems and when one is more appropriate for your org.
A model for thinking through the types of technology available in the market.
Next practices for creating a strategic, intentional learning tech ecosystem.
Saba 9 practical tips for using neuroscience to power learning designHuman Capital Media
Behavioral science has the power to motivate people to learn and change. But it can be a complex, nuanced subject. Advice previously offered from the learning industry often lacked scientific evidence, but times are changing.
So how can you design a learning experience that actually motivates your learners to learn?
How do you create a learning ecosystem that becomes part of corporate culture, aligning compliance, talent development, and business goals? Failure to establish governance and processes to evaluate the health of your learning infrastructure often leads to workforce abandonment and limits the value of L&D. This session will cover the keys to a successful learning ecosystem. Using a case study, we will discuss what should happen in year two, three, and beyond to nurture an environment where learning and performance support are embedded into users' daily lives.
Next level lms implementation tips for rapid growth
How to Measure the Impact of Learning
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Frequently
Asked
Ques6ons
6. Agenda
• State of learning measurement
• Taking a different approach
• 2 Example scenarios
• The right soluIon:
An Employee Knowledge PlaNorm
• 3 Case studies
Carol Leaman
CEO, Axonify
7. POLL:
How easily are you able to connect learning to business outcomes?
(increased sales, reduced incidents, increased customer saIsfacIon, etc.)
A. Very easily, we have the right tools and methods in place
B. We’ve started down the path but aren’t quite there yet
C. We haven’t found a successful way yet
8. of L&D
organizaIons have
trouble connecIng
learning to
business outcomes
59%
Source:
The
State
of
Learning
Measurement,
Bersin
by
Deloi2e
/
Todd
Tauber
and
Wendy
Wang-‐Audia,
2015
9. List business
impact goals on
their annual plan
Only
35%
Source:
The
State
of
Learning
Measurement,
Bersin
by
Deloi2e
/
Todd
Tauber
and
Wendy
Wang-‐Audia,
2015
10. Deliver data to
business and line
managers
Only
30%
Source:
The
State
of
Learning
Measurement,
Bersin
by
Deloi2e
/
Todd
Tauber
and
Wendy
Wang-‐Audia,
2015
11. Of organizaIons
are acIvely
looking to leave
their current LMS.
Almost
50%
Source: Brandon Hall Group – LMS
Trends 2014: SaIsfacIon and Spending
22. 1. Ensure
3
points
of
contact
at
all
Imes
2. Place
ladder
on
a
flat,
stable
surface
Reduce
Ladder
Safety
Incidents
by
25%
An Expense ReducIon Example
23. Did
they
demonstrate
knowledge
on
the
correct
use
of
ladders?
Reduce
Ladder
Safety
Incidents
by
25%
1. Ensure
3
points
of
contact
at
all
Imes
2. Place
ladder
on
a
flat,
stable
surface
An Expense ReducIon Example
24. Ladder
Safety
–
learning
modules
and
reinforcement
Did
they
demonstrate
knowledge
on
the
correct
use
of
ladders?
Reduce
Ladder
Safety
Incidents
by
25%
An Expense ReducIon Example
1. Ensure
3
points
of
contact
at
all
Imes
2. Place
ladder
on
a
flat,
stable
surface
25. Grow
Sales
of
2
Specific
Products
by
30%
A Revenue Growth Example
26. 1. Asking
if
customer
would
like
to
add
X
2. Highlight
promoIons
Grow
Sales
of
2
Specific
Products
by
30%
A Revenue Growth Example
27. Did
they
demonstrate
knowledge
on
upsell
techniques?
Grow
Sales
of
2
Specific
Products
by
30%
1. Asking
if
customer
would
like
to
add
X
2. Highlight
promoIons
A Revenue Growth Example
28. Sales
Technique
&
Product
PromoIon
-‐
learning
and
reinforcement
modules
Did
they
demonstrate
knowledge
on
upsell
techniques?
Grow
Sales
of
2
Specific
Products
by
30%
A Revenue Growth Example
1. Asking
if
customer
would
like
to
add
X
2. Highlight
promoIons
30. Input your desired outcomes
Business Results:
• Import/input business results
• Compare success of teams/locaIons to business goals
• Reports and analyIcs
31. Define your desired behaviors
PredicIve Modeling:
• Correlate results to user and team behavior
• Correlate behaviors to knowledge levels
• Training recommendaIons to drive business results
32. Measure your knowledge growth
Understand knowledge across your target audience and drill
down in ways that makes sense for your business and result in
acIonable insights.
36. Knowledge
Ladder
safety
knowledge
is
at
95%
in
all
areas
being
covered.
Business
Outcomes
Incidents
related
to
ladder
safety
have
only
decreased
by
3%.
Behaviors
50%
of
the
Ime
employees
being
observed
are
not
properly
securing
the
ladder
at
the
base.
Content
No
content
being
delivered
around
properly
securing
the
base
of
the
ladder.
Making Sure You have the right content
51. November
8,
2016
5
1
“Feedback about the Axonify plaNorm has been phenomenal and we believe that it has
been
a significant contribuIng factor in our improved performance and engaged associate
base.”
Ken Woodlin, VP of Compliance, Safety & Asset Protec7on
“I
know
that
Axonify
has
posiIvely
impacted
our
safety
performance.
It’s
a
quick,
simple
way
to
keep
safety
top
of
mind.”
–
DC
Manager
54%
120
DistribuIon Centers
75,000+
Employees
using Axonify
ReducIon in
safety incidents
Of associates stated
that Axonify helps them
feel safer on the job
ApplicaIon
Results
72%
52. November
8,
2016
5
2
“Axonify helped us to dramaIcally accelerate our omnichannel success, geong the why,
what, how of omni knowledge into the heads and hands of each and every Toys”R”Us
associate – quickly and easily.”
Dorothy Tenute, Na7onal Training Manager, Toys”R”Us Canada
“Axonify’s
unique
approach
allows
training
to
be
seamlessly
integrated
into
daily
acIviIes
and
it
reinforces
the
idea
that
learning
is
part
of
the
job
and
not
something
separate
from
everyday
acIviIes.”
–
Mary
Hewton,
VP
of
HR,
Toys”R”Us
Canada
62%
Culture
Change:
Omnichannel, customer
service, sales, safety & more
delivered through Axonify
6,600
Associates & Managers
engaging every ship
ReducIon in
safety incidents
Mobile device usage
Learning Culture
Results
20%
53. November
8,
2016
5
3
“We like this app. Our consultants do too and we believe that it not only helps their
product knowledge, but their confidence as well, leading to beqer performance.”
Ryan Garner, GSM Checkered Flag Toyota, Virginia Beach, VA
“What
I
love
about
Axonify
is
that
we’re
using
it
to
focus
on
knowledge.
Knowledge
is
the
result
of
great
learning
pracIces
and
Axonify
is
a
great
tool
for
that.”
–
Mia
Phillips,
Na@onal
Manager
of
Dealer,
Educa@on
Strategy
&
Digital
Solu@ons
25,000
US Dealer reps at
1500 dealerships
5%
Increase in their Sales
SaIsfacIon Index (SSI)
2
Vehicle/Month
increase in sales
ApplicaIon
Results
54. How to Measure the
Impact of Learning
Q&A | November 8, 2016
56. #CLOwebinar
Register for the next webinar!
CLO Breakfast Club: Lessons From the Road
Thursday, November 17, 2016
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
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