The document discusses the future of mobile roaming as disruptions are occurring in the roaming market. Historically, roaming charges have been very profitable for mobile operators, but high prices have discouraged customers from using their phones when traveling abroad. As a result, it is estimated that 70-80% of roamers do not use data services while traveling (silent roaming), representing a large untapped market opportunity for operators. Regulatory interventions have also weakened operators' control over pricing. The removal of roaming fees in Europe by 2015 will further impact operators who stand to lose around €1.65 billion annually from lost roaming revenue. Operators need to introduce new services and packages to take advantage of increased data usage from
The policy and prospects of China’s fixed broadband Market liberalizationValue Partners
By Jane Hou , Partner, and Adam Meng, Associate of the Beijing office, and Taylor Lam, SEM of the Hong Kong office
A new perspective devoted to the “policy on the pilot of fixed broadband market liberalization” in China, that encourages civil capital to enter fixed broadband market in various models, a milestone of state monopolized industries’ opening up
Survey report: the future of roaming (with telecoms.com)Corine Suscens
Roaming remains hugely important to mobile operators, with Informa forecasting that revenues from roaming services will reach $28.3bn worldwide in 2016. This survey report reveals the industry views on the future of roaming from a survey carried out by Informa/Telecoms.com Intelligence and answered by 600 operators.
The policy and prospects of China’s fixed broadband Market liberalizationValue Partners
By Jane Hou , Partner, and Adam Meng, Associate of the Beijing office, and Taylor Lam, SEM of the Hong Kong office
A new perspective devoted to the “policy on the pilot of fixed broadband market liberalization” in China, that encourages civil capital to enter fixed broadband market in various models, a milestone of state monopolized industries’ opening up
Survey report: the future of roaming (with telecoms.com)Corine Suscens
Roaming remains hugely important to mobile operators, with Informa forecasting that revenues from roaming services will reach $28.3bn worldwide in 2016. This survey report reveals the industry views on the future of roaming from a survey carried out by Informa/Telecoms.com Intelligence and answered by 600 operators.
Pricing trends for communication services in the UK - May 2018Portal Mediatelecom
This report looks at pricing trends for residential phone, broadband and TV services in the UK. It examines the prices of standalone and bundled services currently available, and what consumers actually pay for these services.
It also looks at how consumers engage with the market, including their understanding of usage levels, contract lengths, and promotional prices. It illustrates how the prices paid by engaged consumers (those who shop around and are aware of their contractual status), who are currently within a minimum contract period, differ from prices paid by consumers outside a minimum contractual period.
The report also includes the results of our consumer engagement research, which looked at the reasons why consumers may not engage with the market.
In May 2016, TIME Consulting has organized a public conference in collaboration with the National Broadcasting and Telecommunication Commission (NBTC), Thailand to publish its research study on Ex-ante Broadcasting Market Competition in Thailand. The research reveals current market situation on 4 relevant markets subject to ex-ante regulations i.e. Retail Pay TV market, Wholesale DTT market, Wholesale cable market and Wholesale satellite market. In addition, TIME has analyzed the dominance power of big players in each market and their possibility to abuse the power. The outcomes will be used as key inputs for the NBTC to consider further actions required in order to regulate market competition.
More information a thttps://goo.gl/m8Gbm8
January 2015 Edition of BEACON, A Monthly Newsletter by SIMCON.
Inside this issue:
About Us
Our Team
INDUSTRY ANALYSIS : Telecom Industry
COMPANY ANALYSIS : Idea Cellular
BRAND ANALYSIS : Nike
Event Report
Concept of the month
PLDT Incorporated (TEL) provides Filipinos with telecommunications services, fiber-optic backbones, fixed-line and cellular networks operating in three business groups: fixed-line, wireless and others.
Profitable Growth has fallen to #7 from #3 over the last five years. TEL now only ranks better than 42 of 140 large Telecom companies.
Learn more at: http://becomeabetterinvestor.net/blog/a-telecom-in-tough-waters/
Nooren net neutrality_tvx_in_industry_2017_v2.2_final_paperpanooren
Net neutrality regulation is important for media companies, Internet service providers and consumers as it affects the conditions for distribution of streaming music and video. This paper analyzes and visualizes the dependencies between media companies and ISPs in two cases that involve zero-rating of data, an arrangement in which the data for specific services does not count against a data allowance. The cases show that zero-rating brings a substantial change to the distribution segment of the media-Internet ecosystem. For the many consumers that have subscriptions with a data allowance, the Internet access is effectively divided in two parts, one where data is metered and counts against their monthly allowance and one where they have unlimited flat fee data – for selected applications. Furthermore, the cases show that net neutrality is an important factor, but also clearly not the only factor affecting competition in the media-Internet ecosystem.
Cartesian Perspectives - What does the future hold for the MVNO market? Cartesian
In this thought study presentation Cartesian addresses the current and future trends, and likely evolution of the MVNO market from research and analysis conducted in late 2011.
CONNECTING THAILAND'S DIGITAL ECONOMY | Unused Spectrum Capacity, MVNOs and D...YOZZO
This paper, highlights the vast unused telecom network capacity set aside for Mobile Virtual Network Operators #MVNO in Thailand, due to reluctance from the mobile network operators, AIS, Dtac and True, to accept these on their networks.
The introduction of MVNOs in Thailand six years ago has not succeeded in laying the foundation to ensure innovation, the achievement of the broader industry and national economic objectives. The MVNOs has been tethered with the legacy infrastructure and thinking behind the conventional mobile operator services.
However, there are lessons to be learned, and first lesson is - a new approach is needed.
Therefore, we suggest a few additions to the National Broadcasting and Telecommunications Commission’s (NBTC) notification regarding network capacity and obligations for Mobile Virtual Network Operators (MVNO) in Thailand.
We also propose a one-stop shop, who acts as an enabler for the digital economy, MVNO / M2M / IoT service providers, e.g. matching the demand, with the supply of unused MVNO capacity from the telecom operators, and thereby creating a win/win for all stakeholders in the ecosystem.
¹ MVNO Definition: http://www.yozzo.com/mvno-wiki/mvno-definition
² The History of MVNO | http://www.yozzo.com/mvno-wiki/the-history-of-mvno | August 2016 | Yozzo.com
³ Why MVNOs in Thailand have failed: http://www.yozzo.com/news-and-information/mvno-mobile-operator-s/why-mvnos-in-thailand-have-failed
As the telecom space evolves, Mobile Virtual Network Operators (MVNOs) experience similar market shifts as
Mobile Network Operators (MNOs), but benefit from reacting differently.
Thailand’s Development towards Sustainable Foundation of IOTCheck Digital
TIME Consulting has given a presentation about "Thailand’s Development towards Sustainable Foundation of IOT" to senior executives and honorable delegates from APEC countries in the “Workshop on Internet of Things (IOT) Development for the Promotion of Information Economy” at the APEC TEL51 Meeting, Boracay Island, the Philippines on 14 May 2015.
It is a workshop focusing on addressing the ways to solve main problems restricting or deterring the long term development of IOT in the Asia-Pacific region. The topics of discussion include e.g. defining the gaps of IOT infrastructure development between developed economies and developing economies, the stage of industrialization and maturity of business model of IOT in APEC region, the regional cooperation and collaboration related to IOT in APEC region etc.
On the surface, Thailand presents one of the most appealing MVNO opportunities in APAC. Solid ARPU, low MVNO market presence, 149 percent mobile penetration, and consumers with twice the thirst for data, than the Europeans
Mobile Payments Reloaded - Ericsson Business Review #3 2008Giorgio Andreoli
After much hype in the late 90's, mobile payments again stand out as one of the most interesting options for enabling a new breed of non-voice mobile services. This is especially true in Europe, owing to a regulatory breakthrough that is liberalizing the payments sector and encouraging new players – namely, telecom operators – to enter this new area.
What operators need to know about the 2014 EU roaming regulations.pdf ChangeComputaris
The whitepaper examines the 2014 EU regulation that allows European telecom subscribers to buy roaming services from alternative roaming providers (ARPs), independent of the home country telecom service provider (domestic service provider), while keeping their existing SIM cards and phone.
Download the whitepaper to learn more.
Use SDN and NDV for Carrier-class orchestration. SDN and NFV will be used to build carrier services across the network, but orchestration must reflect additional requirements. It's not enough to think of it as the same as traditional orchestration focused on the data center.
Pricing trends for communication services in the UK - May 2018Portal Mediatelecom
This report looks at pricing trends for residential phone, broadband and TV services in the UK. It examines the prices of standalone and bundled services currently available, and what consumers actually pay for these services.
It also looks at how consumers engage with the market, including their understanding of usage levels, contract lengths, and promotional prices. It illustrates how the prices paid by engaged consumers (those who shop around and are aware of their contractual status), who are currently within a minimum contract period, differ from prices paid by consumers outside a minimum contractual period.
The report also includes the results of our consumer engagement research, which looked at the reasons why consumers may not engage with the market.
In May 2016, TIME Consulting has organized a public conference in collaboration with the National Broadcasting and Telecommunication Commission (NBTC), Thailand to publish its research study on Ex-ante Broadcasting Market Competition in Thailand. The research reveals current market situation on 4 relevant markets subject to ex-ante regulations i.e. Retail Pay TV market, Wholesale DTT market, Wholesale cable market and Wholesale satellite market. In addition, TIME has analyzed the dominance power of big players in each market and their possibility to abuse the power. The outcomes will be used as key inputs for the NBTC to consider further actions required in order to regulate market competition.
More information a thttps://goo.gl/m8Gbm8
January 2015 Edition of BEACON, A Monthly Newsletter by SIMCON.
Inside this issue:
About Us
Our Team
INDUSTRY ANALYSIS : Telecom Industry
COMPANY ANALYSIS : Idea Cellular
BRAND ANALYSIS : Nike
Event Report
Concept of the month
PLDT Incorporated (TEL) provides Filipinos with telecommunications services, fiber-optic backbones, fixed-line and cellular networks operating in three business groups: fixed-line, wireless and others.
Profitable Growth has fallen to #7 from #3 over the last five years. TEL now only ranks better than 42 of 140 large Telecom companies.
Learn more at: http://becomeabetterinvestor.net/blog/a-telecom-in-tough-waters/
Nooren net neutrality_tvx_in_industry_2017_v2.2_final_paperpanooren
Net neutrality regulation is important for media companies, Internet service providers and consumers as it affects the conditions for distribution of streaming music and video. This paper analyzes and visualizes the dependencies between media companies and ISPs in two cases that involve zero-rating of data, an arrangement in which the data for specific services does not count against a data allowance. The cases show that zero-rating brings a substantial change to the distribution segment of the media-Internet ecosystem. For the many consumers that have subscriptions with a data allowance, the Internet access is effectively divided in two parts, one where data is metered and counts against their monthly allowance and one where they have unlimited flat fee data – for selected applications. Furthermore, the cases show that net neutrality is an important factor, but also clearly not the only factor affecting competition in the media-Internet ecosystem.
Cartesian Perspectives - What does the future hold for the MVNO market? Cartesian
In this thought study presentation Cartesian addresses the current and future trends, and likely evolution of the MVNO market from research and analysis conducted in late 2011.
CONNECTING THAILAND'S DIGITAL ECONOMY | Unused Spectrum Capacity, MVNOs and D...YOZZO
This paper, highlights the vast unused telecom network capacity set aside for Mobile Virtual Network Operators #MVNO in Thailand, due to reluctance from the mobile network operators, AIS, Dtac and True, to accept these on their networks.
The introduction of MVNOs in Thailand six years ago has not succeeded in laying the foundation to ensure innovation, the achievement of the broader industry and national economic objectives. The MVNOs has been tethered with the legacy infrastructure and thinking behind the conventional mobile operator services.
However, there are lessons to be learned, and first lesson is - a new approach is needed.
Therefore, we suggest a few additions to the National Broadcasting and Telecommunications Commission’s (NBTC) notification regarding network capacity and obligations for Mobile Virtual Network Operators (MVNO) in Thailand.
We also propose a one-stop shop, who acts as an enabler for the digital economy, MVNO / M2M / IoT service providers, e.g. matching the demand, with the supply of unused MVNO capacity from the telecom operators, and thereby creating a win/win for all stakeholders in the ecosystem.
¹ MVNO Definition: http://www.yozzo.com/mvno-wiki/mvno-definition
² The History of MVNO | http://www.yozzo.com/mvno-wiki/the-history-of-mvno | August 2016 | Yozzo.com
³ Why MVNOs in Thailand have failed: http://www.yozzo.com/news-and-information/mvno-mobile-operator-s/why-mvnos-in-thailand-have-failed
As the telecom space evolves, Mobile Virtual Network Operators (MVNOs) experience similar market shifts as
Mobile Network Operators (MNOs), but benefit from reacting differently.
Thailand’s Development towards Sustainable Foundation of IOTCheck Digital
TIME Consulting has given a presentation about "Thailand’s Development towards Sustainable Foundation of IOT" to senior executives and honorable delegates from APEC countries in the “Workshop on Internet of Things (IOT) Development for the Promotion of Information Economy” at the APEC TEL51 Meeting, Boracay Island, the Philippines on 14 May 2015.
It is a workshop focusing on addressing the ways to solve main problems restricting or deterring the long term development of IOT in the Asia-Pacific region. The topics of discussion include e.g. defining the gaps of IOT infrastructure development between developed economies and developing economies, the stage of industrialization and maturity of business model of IOT in APEC region, the regional cooperation and collaboration related to IOT in APEC region etc.
On the surface, Thailand presents one of the most appealing MVNO opportunities in APAC. Solid ARPU, low MVNO market presence, 149 percent mobile penetration, and consumers with twice the thirst for data, than the Europeans
Mobile Payments Reloaded - Ericsson Business Review #3 2008Giorgio Andreoli
After much hype in the late 90's, mobile payments again stand out as one of the most interesting options for enabling a new breed of non-voice mobile services. This is especially true in Europe, owing to a regulatory breakthrough that is liberalizing the payments sector and encouraging new players – namely, telecom operators – to enter this new area.
What operators need to know about the 2014 EU roaming regulations.pdf ChangeComputaris
The whitepaper examines the 2014 EU regulation that allows European telecom subscribers to buy roaming services from alternative roaming providers (ARPs), independent of the home country telecom service provider (domestic service provider), while keeping their existing SIM cards and phone.
Download the whitepaper to learn more.
Use SDN and NDV for Carrier-class orchestration. SDN and NFV will be used to build carrier services across the network, but orchestration must reflect additional requirements. It's not enough to think of it as the same as traditional orchestration focused on the data center.
The mobile effect : disrupting the competitive landscape in the digital trave...Romain Fonnier
COMMENT LE MOBILE IMPACTE LE MARCHÉ DIGITAL DU TOURISME SELON UNE ÉTUDE CRITEO ET PHOCUSWRIGHT
Le PC représente encore environ les deux tiers des transactions en ligne de tourisme (de 64% à 71% en fonction des 8 pays étudiés). Le mobile progresse et atteint 20% (smartphones + tablettes) d’utilisation en France par exemple. Cette proportion monte à 87% pour la Chine.
La réservation sur mobile est à un stade de développement dans la plupart des pays étudiés. En France, seuls 6% des vols sont réservés sur mobile, contre 31% pour la Chine.Si l’aérien reste le point fort du PC (94% des réservations en France), le parcours d’achat mobile bénéficie principalement aux intermédiaires de voyage en ligne. Ainsi, pour acheter un billet d'avion, les mobinautes français passent d’abord par des intermédiaires (14%) puis par le vendeur direct (9%). Pour un achat hôtelier, ils sont 5 fois plus nombreux à passer par des intermédiaires (10%) que par des vendeurs directs (2%).
Dogs and demons in mobile - what mobile operators don't tell about 3GBenjamin Joffe
Presentation on what operators don't tell and keep promoting services that look good on paper but don't deliver. Done in Kuala Lumpur at the Mobile Monday Global Summit.
Carrier Cloud Opportunity - TM Forum Management World Dublin 2011Randy Bias
Cloudscaling Co-Founder and CTO Randy Bias shows the world's largest telcos that carriers must embrace web-scale cloud to be successful in the apps that will drive mobile, web and emerging markets. Legacy "clouds" are essentially virtualized and automated IT, and they do not offer the cost performance or business agility these hyper-growth segments demand.
Learn how Cisco helps lower the architectural, cost, and deployment barriers to small cell deployments in enterprises of every size.
To learn more, please visit: www.cisco.com/go/smallcell and or Tweet us @CiscoSP360 for questions and comments.
Complex evaluation of Poland's Data Center market as it stands in 2015 with predictions for the future.
What will you find inside?
Predictions for the future of IT outsourcing & its usage in individual sectors, overall ICT market overview, important drives for the DC growth, friendly Data Center, ISP, first carrier neutral Data Center in Poland.
CHANGES, CHALLENGES AND TRENDS IN THE CARRIER SPACETelia Carrier
Connecting innovation and a vision toward innovating connectivity.
Mattias Fridström, VP and Head of Technology at TeliaSonera International Carrier held this presentation WDM & Next Generation Optical Networking
Yukio Ito
Senior VP
NTT Communications
NTT Communications overview
Expectation for SDN
Global Cloud Vision
What We Do
Expectation for OpenFlow/SDN as a telecom carrier
Summary
ONS2015: http://bit.ly/ons2015sd
ONS Inspire! Webinars: http://bit.ly/oiw-sd
Watch the talk (video) on ONS Content Archives: http://bit.ly/ons-archives-sd
Role of Operators in the Mobile App Delivery EcosystemRelayware
In this presentation we discuss the value proposition to enterprises for using mobile operators for a full set of managed mobility services, including application development and management. ANTENNA and IBM review how carriers can leverage existing best-in–class technology from enterprise software and mobility platform providers to quickly and easily offer mobility services to enterprises in need.
Highlights:
- The full promise and potential of managed mobility services for enterprises
- The various business models for operators looking to capitalize on enterprise mobility offerings
- How ANTENNA and IBM can enable carriers to rise to the top of the list for a preferred managed mobility provider
This Intel Network Builders Webinar is on Carrier-class environments for NFV lifecycle management. Communications service providers see the strong business upside from deploying NFV-based services. NFV promises to lower costs, simplify network operations, and usher in a new era of rapid service innovation. However, there are still concerns about running mission-critical, revenue- generating network functions as software applications on general purpose compute platforms rather than purpose-built appliances.
Intel, Wind River and Overture explore what is required to create a carrier grade, high-performance environment for hosting virtual network functions (VNFs).
Learn how to:
• Create a high-performance, high reliability NFV infrastructure
• Identify essential attributes needed for carrier-class management and orchestration
• Optimize the placement of VNFs and the benefits of distributed and centralized models • Support the complete service life cycle in a VNF-agnostic service environment
Mobile broadband services are undergoing a period of dramatic growth causing a tremendous increase in data traffic. This rising tide of traffic is being driven by the growing number of mobile subscribers, particularly smartphone users, who are connecting to faster networks and consuming bandwidth-hungry video content.
Consumer survey findings on mobile number portability experience in Georgia a...Premier Publishers
Since it was first introduced in 1997, mobile number portability (MNP) has largely been considered a success story in fostering market competition and delivering various benefits to relevant stakeholder groups, including in the first place to final consumers. Developed countries were at the forefront of the MNP deployment, with the EU making it a mandatory requirement for all member states in 2003. The developing world has yet been lagging behind with its MNP adoption. Among republics of the former Soviet Union, Georgia and Belarus were the first to implement MNP, in 2011 and 2012 respectively. This article summarises findings of the online consumer survey among mobile users in those two countries, carried out in 2016 in an attempt to reveal their general mobile usage patterns and applicable MNP experiences.
Y-Roam is a provider of 4G and 3G data services in over 100 countries. Using the revolutionary cloud-sim technology in our new YR4 Mobile Wi Fi device you can stay connected without the risk of excessive data roaming charges. Select from one of our great value worldwide data packages and benefit from a flat rate data charge across the globe.
The demand for bandwidth is soaring worldwide. More people in more places are connecting for work,
entertainment, social communication, and education, and they’re increasingly using mobile phones, tablets,
and other easy-to-carry devices. And in many developing parts of the world, mobile phones are often the only
internet-access technology that’s both affordable and available.
Building a mobile content ecosystem as a foundation to digital arabiaNicolas Hans
Mobile Internet growth in the Middle East and North Africa is strong and accelerating. Although international Internet players have recently boosted their presence in the region, mobile telecommunication operators have a strategic opportunity to secure a control point in the Internet value chain that goes beyond providing connectivity.
The European Commission’s new rule on credit cards will cut 200 million commissions in Italy: will a subscription fee be introduced? With a contribution by Gabor Friedenthal, Dep. Managing Director, and Daniele Pontecorvo, SEM
Dynamic ticket pricing. Squeezing more juice from half time oranges Value Partners
A new perspective devoted to the benefits of the dynamic ticket pricing (DTP) in the sport industry. It is a pricing strategy according to which companies set flexible (dynamic) prices based on market demands.
Online to offline. What is in for traditional retailers? Value Partners
A new perspective devoted to O2O and the latest approaches adopted by retailers trying to integrate online resources with their offline physical assets
Customer Service: Achieving excellence through a company-wide approachValue Partners
A new perspective devoted to customer satisfaction, a key driver to increase a company’s value. By Alberto Griselli and Charles Monteux of the São Paulo office
Magazine Publishers' Transformation: The Time to Act is Now! Value Partners
By Demetrio Di Martino, Partner of the Singapore office, Charles Monteux, Senior Engagement Manager of the São Paulo office and Mark Weston, Business Analyst of the London office. January
Un nuovo perspective dedicato all'importanza della trasparenza nel settore sanità, con un confronto internazionale - A cura di Daniela Scaramuccia, Partner, e Nunzio Guida, Associate dell'ufficio di Milano Dicembre
A new perspective devoted to forecasting: demand planning is a very challenging job, that is why multinationals manage forecasting poorly. How can they improve it?
A perspective devoted to Private Equity firms: to be successful they should adopt an innovative business model and control the richest parts of the value chain
By Rachel Healy, senior manager, and Kim Chua, manager, at Value Partners London
There has been much discussion about the level and rate of viewing migration from linear to VOD; the general consensus seems to be that the speed of the shift will be slow, and that the proportion of VOD viewing in the medium term (say fi ve years) will remain low at 6 – 8%, compared to c. 2% today. However, do these forecasts take into account step-change shifts in behaviour of Generation Z1, the ‘digital natives’? Value Partners runs an internship programme for aspiring TMT strategy consultants each summer. This year, we asked one of our interns to carry out primary research into their peer group’s current and future TV viewing patterns. We worked with her to design a 26-question survey which she distributed via Facebook. Although this is by no means a ‘representative sample’ of Gen Z – a sample of just 78 respondents, largely Oxbridge and users of Facebook – the results paint an interesting picture of the relationship this highly sought after demographic has with TV and how this will evolve as they leave university and move into the world of work.
Exclusive content cross-carriage obligation in Singapore: an innovative inter...Value Partners
By Ruggero Jenna, director, Dominic Arena, partner, and Cheryl Lim, manager at Value Partners Singapore. Singapore's pay TV industry is experiencing a transformation. The advent of fierce competition and rights bidding, followed by a controversial regulatory development, namely the Media Development Authority of Singapore's (MDA) proposed introduction of an “exclusive content cross-carriage measure”, has captured the attention of pay TV industry groups and other interested parties worldwide. Well-voiced concerns on both sides of the spectrum regarding the formulation, feasibility and impact of such a regulatory measure have been fiercely debated by stakeholders, with the face-off at one stage threatening to snowball into an international incident. However, contrary to some quite negative arguments put forward publicly to date, Value Partners' independent analysis over a 10-year timeframe shows that the MDA measure is not an ill-conceived or hasty retort to a temporary market anomaly which threatens to destroy economic value, but an innovative and well-grounded measure.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
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The Future of Mobile Roaming Helping mobile operators remain competitive in the evolving landscape
1. perspective JUNE 2014
The Future of
Mobile Roaming
Helping mobile
operators
remain
competitive
Colin Brooks, Etienne Piciocchi, Aditya Kandath, Isabelle Paradis and Steve Heap
in the evolving
landscape
in partnership with
3. CONTENTS
perspective the future of mobile roaming
in partnership with
introduction 5
What is roaming ? 6
Current state of the roaming market 7
Disruptions to the roaming market 9
Opportunities for operators 13
CONCLUSION 15
How Value Partners and HOT TELECOM can help 16
auth ors 18
About hot telecoM 19
About Value Partners 20
4. Roaming has been a high margin
business for mobile operators.
However, the high rates have led
many travellers to become silent
roamers, leaving a large untapped
market.
4 – 5
5. perspective the future of mobile roaming
in partnership with
introduction
On the 3rd of April 2014, the members
of the European Parliament voted in
overwhelming majority to remove roam-ing
fees completely in the European
Union (EU) by December 2015.
The vote was a result of 5 years of regu-latory
price caps and changing attitudes
towards the high cost of roaming.
With the removal of the roaming rates
altogether the mobile operators in
Europe are predicted to lose 2% of their
annual revenue, representing about
€1.65bn ($2.29bn).1
This news acts as a reminder that both
regulatory developments and massive
technology changes are creating a
major impact on the roaming activity
of consumers and roaming revenue of
operators, and that real opportunities
are available to increase revenue in this
space.
Roaming fees have been a steady
source of income for mobile operators.
However, as a result of high roaming
charge rates, many travellers are silent
roamers (i.e. do not use their phone at
all when abroad) and many others are
very careful in how they use their serv-ice
while travelling. As a result, opera-tors
have left a latent market untapped.
In 2013, it was estimated that 70% to
80% of all roamers (depending on the
region) were silent mobile data roamers.
This latent demand equates to a loss of
10,500 TB/year in mobile roaming data
traffic in 2013, and represents a missed
revenue opportunity of over $3.0 billion2
in inter-operator payments alone.
In addition, mobile subscribers who do
use mobile data roaming, significantly
curb their data usage when abroad,
again due to the high price of data
roaming packages. If all current roamers
had a similar data usage pattern as they
do when at home (with the introduction
of all-you-can-eat data roaming plans
for example), the current data roaming
usage would increase 500 fold.
On the voice side, a similar situation is
occurring. It is estimated that around
50% of roamers do not use mobile voice
services while roaming, which equates
to a loss of 16 billion potential interna-tional
minutes and US$0.6 billion3 in
termination rates revenue.
Consistently high roaming fees com-bined
with the growth of smartphones
and tablets, the rising dependence on
social media and the ease of access to
the internet is prompting mobile users
to seek alternative services when roam-ing
such as WiFi, local sim cards, as well
as alternate roaming service providers.
These combined pressures on mobile
operators’ international business and
the advent of LTE, with the potential of
exponential traffic growth that it could
bring, are making it more urgent for
mobile operators to change their busi-ness
model and introduce new services
and packages to take advantage of the
upcoming explosion in data roaming
traffic and services.
1 European commission estimates
- This estimation is based on
the assumption of the following
domestic prices: mobile calls
0.103 €/min; SMS, 0.02 €/SMS;
data 0.01 €/MB.
2 HOT TELECOM estimates.
3 HOT TELECOM estimates.
6. What is roaming ?
International roaming is a service that
allows customers of a mobile operator in
one country to obtain services from an
operator in another country using the same
handset, systems and approaches that
they use at home, facilitated by a common
technology and a wholesale inter-operator
tariff, the IOT, which is a bilateral agree-ment
6 – 7
between operators that defines the
pricing under which they provide services
for their respective roaming customers.4
Roaming was originally established for
voice calls, but expanded to messaging
and data roaming in the 2000s.
Authentication and approval
The starting point for roaming is an au-thentication
and approval step whereby
the visited network recognises the phone,
signals back to the home network, and
receives approval to allow different catego-ries
of roaming – from emergency calls only
through voice, messaging and full data ac-cess.
The visited network assigns a tempo-rary
roaming number to the customer.
Voice roaming
When a roaming customer makes a voice
call, the visited network is responsible for
establishing the call using its own network
and wholesale supplier relationships. Details
of the call are passed back to the home
network for billing and inter-carrier settle-ment.
Calls made to that roaming customer
are first routed to the home network, which
confirms that the customer is, in fact,
roaming, and originates a second call to the
temporary number that has been assigned
to them in the visited network. Finally, the
home network bills the customer at the
contracted roaming rate for any calls made
(or received) while roaming. These can also
include calls routed to voicemail.
Messaging roaming
Unlike the voice case, a message sent by
a customer while roaming is sent back
through international signalling net-works
to the home network for delivery
using their supplier arrangements. This
occurs even if the message is being sent
to someone in the visited country. This
outgoing text is billed to the customer
at the retail roaming rate. Incoming text
messages to a roaming customer are
generally not billed to that customer.
Data roaming
In a similar way to text messaging, data
roaming – providing internet access - is
currently returned, via a GRX (GPRS
Roaming exchange) or IPX (Internet
Protocol Exchange), back to the home
network for processing and routing to
the required server or website. In a data
roaming environment, three parties are
therefore normally involved from both a
technical and commercial perspective:
the visited network providing radio ac-cess
and initial data transport, the GRX/
IPX operator and the home network
handling the data and its routing into
the public internet. While not signifi-cantly
impacting the cost of the service,
this does result in the ‘tromboning’ of
the IP packets often back to servers
in the visited network to provide local
web-based information. The retail cost
to the end customer has traditionally
been high, and charged per MB of data
transferred to the handset. Wholesale
settlement between the operators is
based on the inter-operator contract
(IOT) and then the GRX/IPX generally
charges both networks based on port
usage.
4 International Roaming
Agreement OECD, 2013
7. Current state
of the roaming market
perspective the future of mobile roaming
in partnership with
Historically roaming charges and fees
have been a very high margin business
for mobile operators. However high
roaming prices have dis-incentivised
customers, tarnished the reputations of
mobile operators, and resulted in a la-tent
market left untapped by operators.
Consumer’s usage is dis-incentivised
The high prices that mobile operators
have traditionally charged have been
deterring users from even turning on
the phone when roaming. Data roam-ing
costs represented the highest cost
to consumers when using their device
abroad and the lack of transparency
on how much data typical activities
consume has made most people very
wary of any usage. Around the world,
most roamers are silent and use WiFi or
other bypass methods (local SIMs that
provide access to the visited network at
local rates) when abroad.
A study done by the European Commis-sion
on roaming in the EU found that:
• 47% of customers never use mobile
internet in another EU country
• Only 1 in 10 customers use emails in
the same way abroad as they do at
home
• Around 70% of mobile users switch
off their data connection when roam-ing
The industry’s reputation is being
tarnished
The prices are reflecting badly on the
industry and mistrust toward mobile
operators is spreading. Regulatory
intervention has further weakened the
industry’s position, restricting them
to imposed structures. In addition,
the marketing of some smaller mobile
operators (e.g. T-Mobile in the USA)
have ridiculed the high roaming charges
of their competitors as a way to gain
market share.
Mobile operators may be missing
out on a latent market
Industry analysts and regulators esti-mate
that due to prevalent silent roam-ing,
telecoms companies are missing
out on a significant latent market.
The European Commission estimated
that in the EU 94% of travellers limit
their use of mobile phones in some way
or other because of current pricing
strategies.
This latent market is already partially
addressed by substitutes such as WiFi
offloading. However, with the estab-lishment
of commercial LTE roaming
agreements and appropriate pricing
structure, customers would be able to
obtain the same high capacity service
even while roaming and continue their
normal usage behaviour wherever they
are located.
8. Exhibit 1
European Commission regulated wholesale rates evolution (euro per unit)
wholesale price caps JULY 2011 july 2013 july 2013 july 2014
data (per mb) 50 cents 30 cents 20 cents 10 cents
voice (per minute) 18 cents 14 cents 10 cents 6 cents
sms (per sms) 4 cents 3 cents 3 cents 2 cents
Exhibit 2
Cap on retail roaming charges in the European Union 2012 –2014 in Euro Cents
Source: European Commission, Value Partners analysis
8 – 9
DATA
(PER MB)
VOICE CALLS MADE
(PER MINUTE)
VOICE CALLS RECEIVED
(PER MINUTE)
2012 2013 2014
SMS
(PER MESSAGE)
70
29
8 9
45
24
7 8
20 19
5 6
9. Disruptions
to the roaming market
perspective the future of mobile roaming
in partnership with
The situation in the roaming market is
changing due to regulatory changes,
technology developments and the
arrival of substitutes. These evolutions
threaten the profitable roaming busi-ness
of mobile operators.
Regulatory environment
The worldwide mobile telecommunica-tions
industry is a key enabler to global
economic growth and hence regulators
in many countries have acted to lower
pricing when it is judged to be exces-sive
and in order to stimulate increased
competition.
European Union
The European Commission has been at
the forefront, introducing regulations
that set maximum prices for both retail
and wholesale roaming services and
also increase competitive pressures
by permitting users to choose alterna-tive
roaming providers and to directly
access the services of the operator in
a visited network via a direct relation-ship,
without changing the SIM card
or smartphone. The European Commis-sion
has regulated the wholesale (as per
Exhibit 1) and retail price caps.
Furthermore, the European Commis-sion,
voted to completely remove
roaming charges within the EU starting
in December 2015, stating that mobile
users will pay the same rate as they
would if using their phone in their home
network.
The roaming charges in the European
Union have been constantly reduc-ing
from the introduction of roaming
caps for the last few years (Exhibit 2).
Despite this, the European Commission
has still been concerned about the loss
of business across the community as a
result of high roaming rates and hence
recently voted in the European Parlia-ment
to remove roaming charges.
Worldwide
Other countries are taking similar
actions, while a group of more protec-tive
countries are looking to charge
or restrict access to applications that
could allow the bypass of the services
of the mobile operators – e.g. Skype,
WhatsApp etc.
Similarly, given the increasing impor-tance
of data services, the Gulf Cooper-ation
Council is now looking at roaming
charges with a view to developing an
appropriate price cap5. Roaming is also
a concern in Australia, New Zealand,
Asia Pacific and Latin America with all
three regions making moves towards
increasing price transparency.6
5 International Roaming
Agreement OECD, 2013
6 Wiki consult workshop on
Regulatory and Economic
Aspects of Roaming, 2013
Recent regulatory and
technology changes in the
market are also forcing mobile
operators to re-evaluate their
business model.
10. Technology developments and
challenges
Penetration of smartphones and tablets
The world of mobility has seen two
upheavals in the space of a just a few
years. The first was the launch of the
iPhone and then the iPad, followed
closely by the wide range of Android
based smartphones and tablets.
These powerful devices with high resolu-tion
screens and cameras have given
consumers access to content, applica-tions,
videos and entertainment wher-ever
they are, and in most developed
countries, have rapidly taken the lion’s
share of the market.
Deployment of LTE networks
In parallel, the mobile industry has
been finalising and launching LTE in the
radio network, paving the way for much
higher speed downloads and the poten-tial
for quality segregation of services all
the way from the source to the handset.
The rapid rollout of the new networks,
coupled with the smartphone’s abil-ity
to seamlessly choose a local WiFi
network when available, has resulted
in an increase in data usage – without
consumers being aware of the scale of
that usage. Some networks launched
LTE with “all you can eat” data plans,
further reducing consumer interest in
monitoring their LTE usage or even car-ing
whether they are on LTE as distinct
from a local WiFi network.
10 – 11
Roaming on LTE is not yet deployed
at scale, and the current perception
(and reality in many cases) of high data
roaming charges means that roaming
consumers have significantly altered
their home behaviour when travelling,
seeking out WiFi hotspots and restrict-ing
any 3G activity to a minimum. The
combination of growth in data usage
domestically but lack of appetite to
data roam whilst traveling abroad
indicates a growing latent demand and
potential loss of consumer utility.
Other developments
New applications that provide video
conferencing to the smartphone, bridg-ing
different standards together, are
being deployed, consumption of video
entertainment via the smartphone and
cutting the “cord” to traditional TV
are all occurring and the expectation
that this behaviour will continue when
travelling will be hard to stop.
As we have seen, regulators are ap-plying
pressure at both retail and
wholesale price levels, but competitive
pressure between operators is also
creating change – for example with the
offer from T-Mobile US to drop roaming
charges altogether for data and mes-saging
in a range of countries.
Finally, service integration of automatic
WiFi authentication and connection
to distant networks when in a roam-ing
country will also enable this same
seamless environment that consumers
see at home, but without some of the
network costs currently incurred. All of
these pricing and technology changes
will result in a significant expansion of
usage in a roaming environment.
11. perspective the future of mobile roaming
in partnership with
Roaming alternatives
The transient roaming market, consist-ing
of substitute services which allow
travellers to avoid roaming fees, is
estimated to be worth US$17bn7.
There are several substitutes for con-sumers,
ranging from simply connecting
to the local WiFi network to Crow-dRoaming,
an application which allows
subscribers to use other members’
unlimited or unused data in their mobile
package when travelling outside their
own network. These alternatives have
the potential to place a downward pres-sure
on international roaming revenue
and, more significantly, develop an
international roaming market no longer
dominated by domestic operators.
The impact of substitutes on interna-tional
roaming is evolving continuously
with developing technologies.
The ability of these substitutes to re-place
demand for international roaming
is dependent on how ‘perfect’ these
substitutes are8 and currently many so-lutions
are only for the technically savvy.
As accessibility and coverage dominate
consumer decisions, the desire for con-tinued
access when travelling can only
increase, growing this already large and
relatively untapped market
International roaming alternatives
can be broadly divided into two main
categories; SIM-based technologies and
Network-based technologies.
SIM-based technologies
• Local SIM cards: an attractive option
for placing local calls abroad. A user
obtains a different number and the
phone must be unlocked.
• Dual SIM cards: Most relevant if the
user is a frequent visitor to one coun-try.
Users must subscribe to a second
service and the phone must support
dual SIM cards.
• Global SIM cards: Multi-IMSI technol-ogy
offering worldwide connectivity
at local rates. This will also cover
‘Global MVNOs’9: Companies that
have obtained access to the local
mobile and fixed networks in several
countries at local wholesale prices
and can connect to local mobile net-work
operators. They usually provide
local numbers to clients in each of
the visited countries.
Examples of companies operat-ing
in this arena include Gentay (UK
based), HolidayPhone (Europe focus),
FlexiRoam (USA, Canada, Australia and
South-East Asia offering) and Roam-line
(global). Among these Interfone
(global) offers a chip-based solution.
The chip must be installed on top of
the existing SIM card. Every time an
international number is dialled, the call
handling is directed through Interfone’s
server so a local charge is incurred.
Another example is TravelSIM (Austral-ia),
which supplies customers a prepaid
SIM with a single number valid for 190
countries. The user receives free calls
in 115 countries. Users can divert calls
to their home mobile number to the
TravelSIM service so they also receive
these calls, for a charge.
7 Syniverse Transient roamer
potential was based on expert
insights into average roaming
volumes, end-user roaming
habits, and third-party travel and
roaming reports (2012 end-user
spending estimates $8.7bn spent
on hotel WiFi, $3.9bn on paid
WiFi hotspots, $225m on in-flight
WiFi, and $4.8bn on local SIMs).
8 GSR 2012 Discussion Paper
9 International Mobile Roaming
Services ITU report
12. BackChat Mobile (Australia) offers a
similar service. Regionally, alternatives
are particularly active at targeting users
in Europe, Australia and the US, where
outgoing travel is high and international
roaming well-publicised as expensive.
The inherent global nature of the tel-ecoms
12 – 13
industry means no one opera-tor
is unaffected by these substitutes,
although it is the domestic provider
of international roaming in Europe or
Australia that stands to lose the most.
In response to this loss, operators are
offering more competitive roaming
packages. For example Vodafone Eu-rotraveller
allows users to use their UK
contract allowance in Europe for £3 per
day. Operators also offer the option to
buy data allowances for a daily rate (e.g.
£6.67 for 100MB). EE offers customers
voice, SMS or data packages e.g. £35
for 200MB for 30 days roaming data
in Europe (voice and SMS are monthly
contract packages). No frills mobile
operator Frogmobile (Europe) offers
users prepaid 24 hour or 7 day roam-ing
data passes, a service activated for
all prepaid subscribers. Users send an
SMS to activate the pass (unlimited data
costs €15 for 1 week).
Network-based technologies
• Local WiFi: by definition not a truly
mobile substitute. Usage of WiFi
combined with IP telephony boosts
the usefulness of this substitution.
• Alternative data roaming providers
and local break-out: From July 2014
EU regulations will give users the
option to sign up to an alternative
roaming provider separate from their
domestic provider. This will allow a
company in the visited country to
offer data roaming services, separate
from any arrangement with the home
operator.
• Sharing applications: CrowdRoaming
(Europe) is an application that allows
users with unlimited data access
at home to automatically access
locals’ WiFi hotspots when travelling
abroad. In return, when these travel-lers
get back home, they themselves
open their mobile WiFi hotspot to
visiting users. Cell Buddy (targeting
medium-sized corporations) enables
users to purchase a SIM card in the
marketplace (carriers, MVNOs and
resellers put their SIMs up for sale).
The SIM is then downloaded to their
phone without the need to switch
SIMs. When abroad this SIM will
act as a local SIM and no roaming
charges are incurred.
The breadth of alternatives to interna-tional
roaming is wide and continues to
expand. There may be some develop-ments
that restrict the choices for con-sumers
such as sponsored data, which
provides free access to the services of
just one company or content provider
as they pay for wireless broadband to
give a user access to their services.
Overall, the industry is in a nascent
stage; however, this does not reduce
the significance of activity in this new
alternatives market and the potential
to capture consumer demand, thereby
shifting a growth market away from
traditional operators.
13. Opportunities
for operators
perspective the future of mobile roaming
in partnership with
Faced with declining roaming revenues,
some mobile operators have started
reacting by increasing their domestic
pricing plans or increasing the cost of
roaming outside the area of regulation
(particularly in the EU once roaming
charges in the EU are removed).
This might not be the best strategy.
Instead operators should adopt new
pricing roaming structures, and develop
alternative sources of revenues by capi-talising
on this significant latent demand
for services.
Change/adopt new roaming pricing
structures
Mobile operators should restructure
their roaming pricing plans in order
to address the latent demand. Some
mobile operators have already started
doing so:
• A number of operators waive roam-ing
charges as an add on incentive
for its subscribers like 3 and Orange
Spain and T-Mobile US
• Other operators like Orange in
France offer waiving of roaming
charges for its subscribers if they
spend over a certain limit
• In Germany, E-Plus, owned by Dutch
group KPN NV, lets customers pur-chase
a no-roaming-fee plan for a flat
rate of €3 a month. Vodafone PLC
has a similar deal
• In many cases, budget operators
such as Sweden’s Comviq, VikingCo
NV’s Mobile Vikings and Iliad SA’s
Free of France are leading the no-fee
push, forcing larger rivals like Orange
to follow suit in a market already
caught up in price wars
• Comviq, the low-cost brand of
Sweden’s Tele2 AB, offers Swedish
subscribers unlimited calls, messag-ing,
and one gigabyte of data traffic
in all EU countries, for €55 a month.
Comviq thinks it can make up
revenue on additional usage, once
customers stop worrying about
roaming fees.
Faced with declining roaming
revenues, rather than simply
increasing the prices of
their other services, mobile
operators should adopt new
pricing roaming structures,
and develop alternative
sources of revenues by
capitalising on this significant
latent demand for services.
14. Develop alternative sources of revenue
• Some mobile operators might be
interested in setting up roaming hubs
or networks (IPX) to provide high
quality access to their networks for a
fee. The operators that are part of a
commercial group are perhaps in the
best position to do this. IPX hubbing
makes the process of supporting
roaming for multiple IP-based ser-vices
14 – 15
much simpler and cheaper.
• Technical evolutions such as LTE and
Voice over LTE (VoLTE) can support
local access to services rather than
the tromboning approach described
earlier. This reduction in costs by
using local breakouts can enabled
higher usage packages at lower cost.
• Enabling global access to WiFi net-works
using authentication controlled
by the home mobile network can
ease access to high speed connec-tions
when travelling and maintain
control and revenue for the mobile
operator.
• LTE roaming usage growth is ex-pected
to drive a range of different
services like data usage monitor,
premium data connectivity quality,
Rich Communications Suite (RCS)/
messaging, video streaming, HD
voice, video calling, social networking
and location-based services. This will
increase value of low ARPU custom-ers,
combat high value customer loss,
raise commitment level of customers
and capitalise on apps.
• Real Time Intelligence/Big Data is
another avenue where Wholesalers
can offer tools which allow MNOs to
access retail oriented and actionable
information, using the wholesale raw
data coming from Signalling and
Roaming (GTP, info from Data clear-ing
House DCH). These tools can help
to stimulate retail usage by helping
customer sub-segmentation
• Some large service providers (e.g.
Facebook) have suggested that some
elements of internet access should
be provided to all their customers
and may be willing to sponsor that
access in some way. Similarly, large
providers of online content, e.g. Net-flix,
may be willing to pay for guar-anteed
high quality access to mobile
smartphones to permit video viewing
both at home and when traveling.
Such deals could provide an interest-ing
and valuable additional revenue
stream to mobile operators and IPXs
interconnecting them.
15. perspective the future of mobile roaming
in partnership with
CONCLUSION
Mobile operators face many challenges
in the next few years with accelerat-ing
technology changes, regulatory
activities and changing user behaviour
all impacting the way their services are
used and their financial health. At worst,
a do-nothing scenario in addressing
these changes will inevitably move them
down the value chain towards wireless
transport providers.
The mobile industry has one massive
advantage compared to many other ap-plication
providers – the ability to use a
globally recognised addressing scheme
– the telephone number – and to seam-lessly
use those services wherever the
customer happens to be. Traditional
roaming pricing has discouraged the ad-vantage
in the minds of many consum-ers
and they have sought alternatives to
meet their needs.
Refocusing efforts on creating eas-ily
used and simply priced services
that persuade the customer that their
mobile service is the default service
wherever they are could pay dividends
in generating incremental revenue and
customer satisfaction, while remov-ing
the need for regulatory action on
pricing in the future. In addition, mobile
operators could also seek to develop
alternate revenue generating services
and adapt to the changing landscape.
16. How Value Partners
and HOT TELECOM can help
With our extensive experience in this
sector, Value Partners and HOT TELE-COM
believe we can help mobile opera-tors
develop the right strategy in order
to position themselves successfully in
the future roaming market.
Our expertise is also greatly supple-mented
16 – 17
by the fact that we have access
to roaming statistics and data world-wide
that will be essential to conduct
meaningful analyses and develop effec-tive
strategies for mobile operators.
Potential voice and data roaming
revenue and traffic forecasts
• Our team of experts can help mobile
operators, carriers and regulators
define potential roaming revenue and
traffic, taking into consideration the
latent demand and the growth of the
demand over the next 5 years
• The model derives its input from
interviews with mobile operators in
different regions, discussions with
industry experts, regulators and mo-bile
data hubs as well as market data
developed during past projects
• Forecasts are developed by region
and technology (2G/3G and LTE).
Roaming elasticity analysis
• Our team of experts can help you
understand the performance of past
roaming propositions by mobile
operators around the world
• Our assessment of the pricing elastic-ity
is presented using cases studies
as well as an elasticity models
• Typical case studies include pro-files
of mobile operators (company
overview, services offered, number
of subscribers, technology used),
pricing package offered (structure,
timeline), and impact of pricing pack-age/
structure on traffic evolution.
The elasticity model includes, for
example, variation of demand gener-ated
by the variation in price, and
the review of the optimal pricing to
maximise revenue
• This data is provided by region
• A qualitative evaluation of the differ-ence
in demand elasticity for 2G/3G
and LTE can also be analysed.
17. perspective the future of mobile roaming
in partnership with
Competitor analysis and identification
of disruptive offerings
• Our team of experts can generate a
detailed analysis of the competitive
landscape highlighting examples of
innovative organisations in the data
roaming market, showcasing their
business models and performance
• The analysis is framed around several
areas of innovation and opportu-nity
in the roaming market, drawing
examples from each (including local
SIM cards, global SIM cards and
Apps).
LTE roaming strategy
• Our team of experts can support
you in developing your LTE roaming
strategy, whether in terms of roaming
hubs, partners and pricing to ensure
optimal quality and return on invest-ment
• Our knowledge of the Interna-tional
carrier segment enables us to
provide an up-to-date view of who
is offering what, when it comes to
roaming support, and what solution
and provider would best meet your
objectives
• This type of project can also include
workshops on IPX and how it can
help you offer the best customer
experience to your LTE subscribers
when roaming while optimising your
revenue.
With extensive experience in
this sector, Value Partners and
Hot Telecom can help mobile
operators develop the right
strategy in order to position
themselves successfully in the
future roaming market.
18. 18 – 19
AUTHORS
colin Brooks
Managing Partner, London Office
colinj.brooks@valuepartners.com
Isabelle Paradis
President, Hot Telecom
paradis@hottelecoms.com
Etienne Piciocchi
Engagement Manager, London Office
etienne.piciocchi@valuepartners.com
Steve Heap
CTO, Hot Telecom
steveheap@hottelecoms.com
Aditya Kandath
Business Analyst, London Office
aditya.kandath@valuepartners.com
19. perspective the future of mobile roaming
in partnership with
About
HOT TELECOM
Hot Telecom is a leading telecommu-nication
research company provid-ing
premier quality telecom research
and services to the International
telecom community. Hot Telecom’s
team is composed of International
telecom experts based in America,
Europe and Asia, giving it a unique
insight into the global telecom
market.
In over 11 years, Hot Telecom has
served 200+ of the industry’s lead-ing
operators, consulting firms and
governments globally, providing
them with telecom analysis and
reports, training and consulting
services across a wide range of
subject areas.
We have extensive and unrivalled
international experience working on
data roaming from both a technical
and commercial perspective.
Our projects include:
• Development of a comprehensive
model of international voice,
messaging and data traffic and
revenue - This has been extended
with a detailed regional analysis
of roaming of those services
coupled with assessments of the
impact of changing technology,
particularly LTE, on the roaming
volumes and revenue
• Detailed financial analysis to
support an actionable plan for a
major voice wholesale company
– Our client was looking to
expand into the support of mobile
international interconnect and
roaming services
• Detailed report on carrier and
mobile operator IP migration,
advanced service launch and IPX
deployment plans - we developed
the report from comprehensive
interviews with key players and a
global survey of the industry
For more information on the issues
raised in this note please contact
the authors.
Find all the contact details on
hottelecom.com