The document introduces the Fluent Self Company, a non-profit focused on enhancing interpersonal relationships through functional fluency. It offers training, coaching, and tools like the Temple Index of Functional Fluency (TIFF) to help individuals communicate effectively and improve their relationship satisfaction. The goal is to convert stress into effectiveness, turning survival into thriving interactions.

1. Welcomes you to.....
Building Effective Relationships
We are a Community Interest Company, a not-for-profit
social enterprise working to benefit the community.

2. The Fluent Self Company supports its
members and others in spreading the
understanding and use of Functional
Fluency by:
•Licensing
•Training
•Promotion
•Funding

3. The Fluent Self Company assists in the
development of effective relationships
through:
• teaching and facilitating
• coaching and mentoring
• training and supervision
• counselling and psychotherapy

4. Functional Fluency is needed wherever
people work with people, to enhance
effectiveness and mutual benefit.
Maximising Interpersonal Effectiveness

5. Functional Fluency is:
• The natural way that human beings get along
well together.
• The use of those positive and flexible ways of
responding to each other that help us to
communicate well.
• A name for our social “response – ability”.

6. TIFF©
(Temple Index of Functional Fluency) is a
tool that helps you gain insights into your own
ways of behaving.
You can then make
the changes you want.

7. Become more functionally fluent:
• communicate more effectively and find
relationships more satisfying and successful.
• learn how to choose responses that help
things turn out well, instead of repeating old
automatic reactions that sometimes make
things worse.
• you will save a lot of time, energy and
stress!

8. Functional Fluency Model – Key
ways of relating to each other

9. To ‘respond’ or to ‘react’
that is the question

10. Go for Gold
Keep Out of the Purple Corners

11. “Convert stress and frustration into
effectiveness and satisfaction.”
“Turn survive into thrive.”

12. “When I work with people I am
the tool of my trade”

13. TIFF Training

14. TIFF Training - playing the
Functional Fluency Game

15. “TIFF puts the personal back
into personal development”