The document summarizes Patrick Lencioni's model of the five dysfunctions of a team which are: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. It provides a brief description of each dysfunction and suggests using a questionnaire to help teams evaluate their susceptibility to these dysfunctions. It also includes a quote highlighting the importance of teamwork as a competitive advantage.

1. The
Five
Dysfunctions
Of a Team
A model to improve your team

2. Go to
www.menti.com
Enter the code
62 71 4
Quick Survey

4. 1. Intro
Choose one approach to grab the audience’s
attention right from the start: unexpected,
emotional, or simple.
➔ Unexpected
Highlight what’s new, unusual, or
surprising.
➔ Emotional
Give people a reason to care.
➔ Simple
Provide a simple unifying message for
what is to come
The five
dysfunctions
of a team

5. #1: Absence of Trust
The fear of being vulnerable with team
members prevents the building of trust
within the team.

6. #2: Fear of Conflict
The desire to preserve artificial
harmony stifles the occurrence of
productive, ideological conflict.

7. #3: Lack of Commitment
The lack of clarity or buy-in prevents
team members from making decisions
they will stick to.

8. #4: Avoidance of
Accountability
The need to avoid interpersonal
discomfort prevents team members
from holding one another accountable
for their behaviors and performance.

9. #5: Inattention to
Results
The pursuit of individual goals and
personal status erodes the focus on
collective success.

10. Team Assessment
Which
dysfunction
needs to be
addressed?
Which
dysfunction is not
a problem for
your team?
Which
dysfunction
could be a
problem?
Questionnaire for helping you evaluate your team’s susceptibility to the five dysfunctions

11. ‘Not finance.
Not strategy.
Not technology.
It is teamwork that remains the
ultimate competitive advantage, both
because it is so powerful and so rare’
(LENCIONI, 2002)

12. The Five Dysfunctions of a Team
A Leadership Fable
‘In The Five Dysfunctions of a Team Patrick
Lencioni once again offers a leadership fable that
is as enthralling and instructive as his first two
best-selling books, The Five Temptations of a CEO
and The Four Obsessions of an Extraordinary
Executive. This time, he turns his keen intellect
and storytelling power to the fascinating, complex
world of teams’. (Amazon)

13. Thank you!
Any questions?
You can find me at:
@armaniramirez
armaniramirez@gmail.com