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Kanban method introduction
The document outlines the principles and practices of the Kanban method for service delivery and change management, emphasizing self-organization, customer focus, and continuous improvement. Key practices include visualizing work, managing flow, and limiting work in progress to enhance quality and efficiency. It also references foundational rules from Toyota's production system to ensure effective application of Kanban principles.
Kanban method introduction
- 1. KANBAN Method Principles Service Delivery ChangeManagement Manage the WORK, let people self-organize around it Understand and focus on CUSTOMER needs and expectations Policies control Start with what you do NOW Agree to pursue improvement through EVOLUTIONARYCHANGE (Kaizen) Encourage acts of LEADERSHIP at every level Practices Visualize Reduces or eliminates multi-tasking Focus on Quality Encourages Flow, Smallwork items, finishing work items and balance the board Manage flow Make policiesexplicit Feedback loops Improve & evolve Limit WIP Identify and address bottlenecks and blockers Identify wastes Cumulative Flow Diagram Kanban Meeting Retrospective References: https://www.kanban.university/ Pull System Kanban Board Kanban Cards MoisesArmani Ramirez Lead Time Cycle Time
- 2. Six rules for theeffective application of Kanban by Toyota Never pass on defective products Take only what is needed Produce the exact quantity required Level the production Fine-tune production Stabilise and rationalise the process References: https://blog.toyota.co.uk/kanban-toyota-production-system