Scrum master
Coaching and facilitating
Agile teams
By Moises Armani Ramirez
& Shiva Pande
The Agile manifesto
× Individuals and interactions over processes
and tools
× Working software over comprehensive
documentation
× Customer collaboration over contract
negotiation
× Responding to change over following a plan
Scrum (n)
“A framework within which
people can address complex
adaptive problems, while
productively and creatively
delivering products of the
highest possible value”.
(Scrum guide)
Scrum is NOT….
× A process
× Technique
× Method
Is the Scrum
master a projecT
MANAGER?
The Scrum Master does NOT...
× Manage budget
× Manage resources
× Provide Status Report
× Monitor progress / keep
daily timesheets
× Micromanage the team
× Have authority
No!!!
Then, what does
the scrum master
do?
Rights
➔ Have access to
stakeholders and
decision-makers
➔ Experiment with new
ideas
➔ Address issues openly
The scrum master Responsibilities
➔ Ensure Scrum is
understood and enacted
with the organization
➔ Act as a change agent
➔ Coach the team, product
owner & organization
➔ Increase transparency
➔ Lead through influence
(CSM LEARNING CONNEXIONS)
“The scrum master
is a servant-leader
for the scrum
team”
(Scrum guide)
Facilitating discussions
Encourage experiments
Removing Impediments
Maintain the Timebox
Can suggest missing
items to the DoD
Make sure the team
understands the Sprint
Goal
Working agreements
scrum master & scrum values
NO!
The Scrum Alliance says
the Scrum Master role
can never be combined
with another role
Scrum Master + a Team
Member
Scrum Master + Product
Owner?
Well, why not?
AVOID
IT!
Enthusiastic
servant-leader
Educate the
organization
Supportive
Offer
observations
Inspect &
adapt
facilitator
Remove
impediments
coach
Change agent
scrum master in a nutshell
enabler
Enthusiastic
servant-leader
Educate the
organization
Supportive
Offer
observations
Inspect &
adapt
facilitator
Remove
impediments
coach
Change agent
scrum master in a nutshell
protect the team
Scrum Master is
just a team member
trying to make the
team work easier
and better.
THANKS!Any questions?
You can find us at:
@armaniramirez @shivapande
armaniramirez@gmail.com shivapande@gmail.com

Scrum master: Coaching and facilitating Agile teams