Check out these fifteen steps to master the art (not the science) of persuasion. How can you influence others to land that thing you want so you can go out and #DoTheThing
The Better Ways to Improve Your Negotiation SkillsAbhishek Shah
Here are 10 tips you can implement immediately to improve your negotiation skills. Ultimately, the more you improve your negotiation skills, the more likely your sales motivation will improve as well.
When’s the last time you asked for a raise? Negotiated a job offer? Landed a new client? Haggled a realtor down? Scored a better cell phone contract?
Particularly when it comes to work, studies show that fewer women than men negotiate at all.
Whether you love playing hardball or the process makes you extremely nervous, this presentation will shed some new light on what many find very difficult. Our end goal: help you embrace negotiation and up your game!
-----
Presented at Montreal Girl Geeks, September 2015
By Liesl Barrell and Mandy Poon
This document provides strategies for dealing with 10 different types of difficult people: The Tank, The Know It All, The Whiner, The Sniper, The Think They Know It All, The Maybe Person, The Grenade, The Yes Person, The Nothing Person, and The No Person. It describes the behaviors of each type and gives recommendations such as listening, acknowledging concerns, avoiding defensiveness, and focusing on problem solving to better communicate and work with difficult personalities. The overall message is that by understanding different intents and adapting one's approach, it is possible to interact with challenging people in a way that leads to more cooperation.
This training is focused on providing an overview of common tools and techniques for time management (or attention management). It was prepared for a team of recruiters and sales individuals.
Leadership tips for first time managersAsif Ebrahim
1. Accept that you still have lots to learn as a new leader and be prepared to learn from others, including your team.
2. Communicate clearly with your team by keeping them informed of goals, priorities, and deadlines and welcome questions and feedback.
3. Set a good example by holding yourself to the same high standards of professionalism and dedication that you expect from your team.
This document provides guidance on developing negotiation skills. It discusses that negotiation involves parties working towards agreement while having conflicting interests. Good preparation, understanding each side's strengths and weaknesses, and selecting an appropriate strategy are emphasized. A win-win integrative approach where parties cooperate to find shared value is preferable to a win-lose distributive approach. Developing one's best alternative if no agreement is reached (BATNA) impacts negotiating power. Different roles like factual, relational, intuitive and logical negotiators are outlined. Key elements of successful negotiations include understanding interests, options, alternatives and the relationship between parties.
Your Thinking Is The Driving Force Behind Your Success
A Success Mindset consists of several qualities.
You have the ability to grow and develop these qualities,
just as you would any muscle or skill.
Navigating Difficult Conversations: Deliver Your Message with Poise, Empathy ...HRDQ-U
Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled poorly, they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied.
You can’t avoid these kinds of conversations, but you can learn how to handle them more effectively. Developing the ability to handle these challenges will pay off in terms of reduced stress, increased confidence, improved relationships, increased trust, fewer problems, better teamwork, higher productivity, and better career opportunities.
The Better Ways to Improve Your Negotiation SkillsAbhishek Shah
Here are 10 tips you can implement immediately to improve your negotiation skills. Ultimately, the more you improve your negotiation skills, the more likely your sales motivation will improve as well.
When’s the last time you asked for a raise? Negotiated a job offer? Landed a new client? Haggled a realtor down? Scored a better cell phone contract?
Particularly when it comes to work, studies show that fewer women than men negotiate at all.
Whether you love playing hardball or the process makes you extremely nervous, this presentation will shed some new light on what many find very difficult. Our end goal: help you embrace negotiation and up your game!
-----
Presented at Montreal Girl Geeks, September 2015
By Liesl Barrell and Mandy Poon
This document provides strategies for dealing with 10 different types of difficult people: The Tank, The Know It All, The Whiner, The Sniper, The Think They Know It All, The Maybe Person, The Grenade, The Yes Person, The Nothing Person, and The No Person. It describes the behaviors of each type and gives recommendations such as listening, acknowledging concerns, avoiding defensiveness, and focusing on problem solving to better communicate and work with difficult personalities. The overall message is that by understanding different intents and adapting one's approach, it is possible to interact with challenging people in a way that leads to more cooperation.
This training is focused on providing an overview of common tools and techniques for time management (or attention management). It was prepared for a team of recruiters and sales individuals.
Leadership tips for first time managersAsif Ebrahim
1. Accept that you still have lots to learn as a new leader and be prepared to learn from others, including your team.
2. Communicate clearly with your team by keeping them informed of goals, priorities, and deadlines and welcome questions and feedback.
3. Set a good example by holding yourself to the same high standards of professionalism and dedication that you expect from your team.
This document provides guidance on developing negotiation skills. It discusses that negotiation involves parties working towards agreement while having conflicting interests. Good preparation, understanding each side's strengths and weaknesses, and selecting an appropriate strategy are emphasized. A win-win integrative approach where parties cooperate to find shared value is preferable to a win-lose distributive approach. Developing one's best alternative if no agreement is reached (BATNA) impacts negotiating power. Different roles like factual, relational, intuitive and logical negotiators are outlined. Key elements of successful negotiations include understanding interests, options, alternatives and the relationship between parties.
Your Thinking Is The Driving Force Behind Your Success
A Success Mindset consists of several qualities.
You have the ability to grow and develop these qualities,
just as you would any muscle or skill.
Navigating Difficult Conversations: Deliver Your Message with Poise, Empathy ...HRDQ-U
Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled poorly, they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied.
You can’t avoid these kinds of conversations, but you can learn how to handle them more effectively. Developing the ability to handle these challenges will pay off in terms of reduced stress, increased confidence, improved relationships, increased trust, fewer problems, better teamwork, higher productivity, and better career opportunities.
An overview of Dr. Carol Dweck's "Growth Mindset" concept, as popularized by her Mindset book and TED talk. As a manager, I used this presentation to help my team members embrace change at work by understanding they can learn new skills and use setbacks and feedback to ultimately be successful in a changing work environment.
Whether they take place at work or at home, with your neighbors or co-founder, crucial conversations can have a profound impact on your career, your happiness, and your future. You will learn how to: Prepare for high-impact situations, Make it safe to talk about almost anything, Be persuasive, not abrasive, Keep listening when others blow up or clam up, Turn crucial conversations into the action and results you want
The document discusses the importance of interpersonal skills, specifically communication skills. It notes that effective communication requires clearly conveying intended messages while being aware of how the message may be received based on language used, delivery method, and potential distractions. Good listening skills and asking clarifying questions can also help ensure understanding. The document then discusses how relationships impact communication and introduces Eric Berne's framework that relationships are shaped by shifting ego states like parent, adult, and child modes that influence how people respond to each other. Developing awareness of one's own and others' states of mind can improve communication and relationships.
Emotional intelligence involves the ability to recognize and understand one's own emotions and the emotions of others. It includes discerning between different feelings and labeling them appropriately. Major components of emotional intelligence are self-awareness, adaptability, empathy, and self-confidence. People with high emotional intelligence have increased well-being, leadership ability, team performance, decision making, and decreased occupational stress.
The document contains 20 quotes about leadership from notable figures such as Ronald Reagan, Michael Jordan, and Eleanor Roosevelt. The quotes discuss various aspects of leadership, such as getting people to accomplish great things, learning from failures, empowering others, leading from behind, inspiring confidence, and confronting major challenges.
Slides to accompany a bite-size training session on handling difficult people. Full training materials including Session Leaders Notes, Delegate Workbook and any Activity handouts can be purchased licence-free from http://www.power-hour.co.uk/trainingmaterialsshop. Prices start from £30 + VAT
This document provides strategies and tactics for negotiation skills. It discusses making connections with others by showing respect. High aspirations are important for negotiation - aiming high in initial offers correlates with better outcomes regardless of skill. "No" can be a powerful negotiation tool when used respectfully. Analyzing one's bargaining power and focusing on expanding opportunities rather than dividing a fixed pie are keys to achieving win-win agreements. Listening well to understand interests and find joint gains is emphasized.
Dealing with Difficult People and Situations in the WorkplaceBernadette Boas
Bernadette Boas is a 25-year corporate executive and consultant who provides training on managing difficult people and situations through her company Ball of Fire, Inc. The training document outlines tips for having difficult conversations, including addressing issues early, listening carefully, and establishing solutions. It encourages participants to reflect on how they handled past difficult conversations and to implement tips from the training. The document advertises Bernadette's books, radio show, webinars and other programs to help people develop skills for confronting conflict confidently rather than with aggression.
This document outlines an agenda for a negotiation training session. It includes definitions of negotiation, the basics of negotiation including having at least two parties and common interests. It also discusses the stages of negotiation, types of negotiations, obstacles to negotiation, and components of successful planning and negotiation such as preparation, objectives, alternatives, and knowing your best alternative to a negotiated agreement. The document provides guidance on how to have an effective win-win negotiation.
The document discusses procrastination, defining it as voluntarily delaying tasks despite knowing it will be disadvantageous. It notes that procrastination affects 95% of people and provides reasons for it like a task being difficult, time-consuming, lacking skills, or inducing fear of failure. It outlines a cycle of procrastination where urgency sets in near a deadline after a false sense of security. Suggested ways to overcome procrastination include stopping excuses, prioritizing tasks, understanding time needs, not waiting until last minute, gathering information in advance, and doing tasks now to break the vicious cycle and gain benefits like peace of mind.
Learn Basic but powerful concepts of Time Management. What is time? What are Time Stealer? Time Management Matrix with explanation. Time Management Tips.
This document discusses strategies for dealing with difficult people. It defines different types of difficult people, such as hostile coworkers, chronic complainers, and know-it-alls. It then provides five core rules for dealing with difficult people, such as not taking them personally and not trying to change them. The document outlines approaches for dealing with difficult people, including examining your own reactions, discussing issues with others, and being direct while maintaining a respectful tone. It emphasizes controlling your own responses rather than trying to change the difficult person.
The document discusses various aspects of negotiation including:
1) It describes negotiation as a give-and-take decision making process between two or more parties with different preferences that aims to reach an agreement.
2) Several negotiation skills, concepts, types, processes, tactics and behaviors are outlined such as preparation, exploration, creating movement, and closing. Integrative bargaining that seeks joint gains is emphasized.
3) Key concepts like BATNA, ZOPA and various negotiation tactics like highballing, lowballing, bluffing are defined to understand different approaches in negotiation.
م/حسام مؤنس " ورشة العمل"
Negotiation skills
الورشة التي قدمت يوم الاربعاء 9 ابريل 2014 في دار الحكمة بالقاهرة
من فعاليات مشروع اعداد طبيب حكيم ناجح بالتعاون مع معتمد باتحاد الاطباء العرب
و ضمن موديول الطوارئ و التخدير و العناية المركزة
(MBASkills.IN) How to Win Friends and Influence PeopleSameer Mathur
This document summarizes techniques for influencing people from Dale Carnegie's book "How to Win Friends and Influence People". It is authored by Sameer Mathur and structured in sections. The sections cover fundamental techniques for handling people, ways to make people like you, how to win people to your way of thinking, and how to lead and change people without giving offense. Key advice includes speaking positively of others, showing genuine interest in people, remembering names, listening attentively, and avoiding criticism or arguments.
This document provides an overview of emotional intelligence and its importance for leadership. It discusses how emotional intelligence involves perceiving, managing, and using emotions. Research shows that emotional intelligence abilities like empathy are stronger predictors of leadership emergence than IQ. The document also explores how emotional intelligence relates to decision making, motivation, influencing others, and performance. Developing emotional intelligence can help people become better leaders.
The document provides an overview of time management. It begins by outlining the course objectives, which include explaining various time management concepts and tools. It then discusses what time management is, its importance, and who can benefit from it. The document also covers time management elements and principles, different time management styles, and components of effective time management.
Managers generally rate themselves as very confident in having difficult conversations, though HR managers do not view managers as confident. Common difficult conversations at work include resolving conflicts, giving negative feedback, addressing poor performance or shortcomings affecting teams. When having difficult conversations, it is important to change one's mindset, plan but remain flexible, acknowledge others' perspectives, listen, give something back, and address emotional reactions calmly. Difficult conversations are necessary to maintain morale, resolve issues before they harm productivity, and create a positive workplace culture. The benefits include helping employees change unwanted behaviors and effectively running teams.
Time Management has become more crucial than ever before. With Work from Home options, employees and managers alike are more stressed and more time strapped than ever before. How can you master this - here are the Time management hacks.
Shifting Away From Annual Performance Reviews to Increase Productivity and En...Cornerstone OnDemand
Discover how shifting away from annual performance reviews can boost employee engagement and productivity within your organisation.
Presented by Geoffroy de Lestrange, Product Marketing Manager, EMEA Cornerstone
Communication Hacks: Strategies for fostering collaboration and dealing with ...All Things Open
Communication Hacks: Strategies for fostering collaboration and dealing with conflict in open source
Presented by Nuritzi Sanchez, GitLab, Inc.
Presented at Open Source 101 2021
Abstract: During this talk, you'll learn about topics like cross-cultural collaboration, giving and receiving feedback, and active listening -- all things that are vital to the health of our open source communities.
After reading many self-help books, watching various TED Talks, and listening to a ton of podcasts, I've condensed my learnings to help you improve your communications skills, deal with conflict, and collaborate better than ever, not only in FOSS, but also everywhere else.
This document provides 20 tips for conducting research and thinking in an ethnographic and savvy way. Some of the key tips include embracing ignorance and asking questions even about obvious topics, understanding consumers as humans beyond just their role as consumers, aiming research at the fringes of audiences to understand minorities driving change, seeing the extraordinary in mundane behaviors and vice versa, and allowing research to guide brands to opportunities that create higher purpose and long term value beyond just profit. The overall message is to thoughtfully consider cultural and human factors in research in order to gain deeper insights.
An overview of Dr. Carol Dweck's "Growth Mindset" concept, as popularized by her Mindset book and TED talk. As a manager, I used this presentation to help my team members embrace change at work by understanding they can learn new skills and use setbacks and feedback to ultimately be successful in a changing work environment.
Whether they take place at work or at home, with your neighbors or co-founder, crucial conversations can have a profound impact on your career, your happiness, and your future. You will learn how to: Prepare for high-impact situations, Make it safe to talk about almost anything, Be persuasive, not abrasive, Keep listening when others blow up or clam up, Turn crucial conversations into the action and results you want
The document discusses the importance of interpersonal skills, specifically communication skills. It notes that effective communication requires clearly conveying intended messages while being aware of how the message may be received based on language used, delivery method, and potential distractions. Good listening skills and asking clarifying questions can also help ensure understanding. The document then discusses how relationships impact communication and introduces Eric Berne's framework that relationships are shaped by shifting ego states like parent, adult, and child modes that influence how people respond to each other. Developing awareness of one's own and others' states of mind can improve communication and relationships.
Emotional intelligence involves the ability to recognize and understand one's own emotions and the emotions of others. It includes discerning between different feelings and labeling them appropriately. Major components of emotional intelligence are self-awareness, adaptability, empathy, and self-confidence. People with high emotional intelligence have increased well-being, leadership ability, team performance, decision making, and decreased occupational stress.
The document contains 20 quotes about leadership from notable figures such as Ronald Reagan, Michael Jordan, and Eleanor Roosevelt. The quotes discuss various aspects of leadership, such as getting people to accomplish great things, learning from failures, empowering others, leading from behind, inspiring confidence, and confronting major challenges.
Slides to accompany a bite-size training session on handling difficult people. Full training materials including Session Leaders Notes, Delegate Workbook and any Activity handouts can be purchased licence-free from http://www.power-hour.co.uk/trainingmaterialsshop. Prices start from £30 + VAT
This document provides strategies and tactics for negotiation skills. It discusses making connections with others by showing respect. High aspirations are important for negotiation - aiming high in initial offers correlates with better outcomes regardless of skill. "No" can be a powerful negotiation tool when used respectfully. Analyzing one's bargaining power and focusing on expanding opportunities rather than dividing a fixed pie are keys to achieving win-win agreements. Listening well to understand interests and find joint gains is emphasized.
Dealing with Difficult People and Situations in the WorkplaceBernadette Boas
Bernadette Boas is a 25-year corporate executive and consultant who provides training on managing difficult people and situations through her company Ball of Fire, Inc. The training document outlines tips for having difficult conversations, including addressing issues early, listening carefully, and establishing solutions. It encourages participants to reflect on how they handled past difficult conversations and to implement tips from the training. The document advertises Bernadette's books, radio show, webinars and other programs to help people develop skills for confronting conflict confidently rather than with aggression.
This document outlines an agenda for a negotiation training session. It includes definitions of negotiation, the basics of negotiation including having at least two parties and common interests. It also discusses the stages of negotiation, types of negotiations, obstacles to negotiation, and components of successful planning and negotiation such as preparation, objectives, alternatives, and knowing your best alternative to a negotiated agreement. The document provides guidance on how to have an effective win-win negotiation.
The document discusses procrastination, defining it as voluntarily delaying tasks despite knowing it will be disadvantageous. It notes that procrastination affects 95% of people and provides reasons for it like a task being difficult, time-consuming, lacking skills, or inducing fear of failure. It outlines a cycle of procrastination where urgency sets in near a deadline after a false sense of security. Suggested ways to overcome procrastination include stopping excuses, prioritizing tasks, understanding time needs, not waiting until last minute, gathering information in advance, and doing tasks now to break the vicious cycle and gain benefits like peace of mind.
Learn Basic but powerful concepts of Time Management. What is time? What are Time Stealer? Time Management Matrix with explanation. Time Management Tips.
This document discusses strategies for dealing with difficult people. It defines different types of difficult people, such as hostile coworkers, chronic complainers, and know-it-alls. It then provides five core rules for dealing with difficult people, such as not taking them personally and not trying to change them. The document outlines approaches for dealing with difficult people, including examining your own reactions, discussing issues with others, and being direct while maintaining a respectful tone. It emphasizes controlling your own responses rather than trying to change the difficult person.
The document discusses various aspects of negotiation including:
1) It describes negotiation as a give-and-take decision making process between two or more parties with different preferences that aims to reach an agreement.
2) Several negotiation skills, concepts, types, processes, tactics and behaviors are outlined such as preparation, exploration, creating movement, and closing. Integrative bargaining that seeks joint gains is emphasized.
3) Key concepts like BATNA, ZOPA and various negotiation tactics like highballing, lowballing, bluffing are defined to understand different approaches in negotiation.
م/حسام مؤنس " ورشة العمل"
Negotiation skills
الورشة التي قدمت يوم الاربعاء 9 ابريل 2014 في دار الحكمة بالقاهرة
من فعاليات مشروع اعداد طبيب حكيم ناجح بالتعاون مع معتمد باتحاد الاطباء العرب
و ضمن موديول الطوارئ و التخدير و العناية المركزة
(MBASkills.IN) How to Win Friends and Influence PeopleSameer Mathur
This document summarizes techniques for influencing people from Dale Carnegie's book "How to Win Friends and Influence People". It is authored by Sameer Mathur and structured in sections. The sections cover fundamental techniques for handling people, ways to make people like you, how to win people to your way of thinking, and how to lead and change people without giving offense. Key advice includes speaking positively of others, showing genuine interest in people, remembering names, listening attentively, and avoiding criticism or arguments.
This document provides an overview of emotional intelligence and its importance for leadership. It discusses how emotional intelligence involves perceiving, managing, and using emotions. Research shows that emotional intelligence abilities like empathy are stronger predictors of leadership emergence than IQ. The document also explores how emotional intelligence relates to decision making, motivation, influencing others, and performance. Developing emotional intelligence can help people become better leaders.
The document provides an overview of time management. It begins by outlining the course objectives, which include explaining various time management concepts and tools. It then discusses what time management is, its importance, and who can benefit from it. The document also covers time management elements and principles, different time management styles, and components of effective time management.
Managers generally rate themselves as very confident in having difficult conversations, though HR managers do not view managers as confident. Common difficult conversations at work include resolving conflicts, giving negative feedback, addressing poor performance or shortcomings affecting teams. When having difficult conversations, it is important to change one's mindset, plan but remain flexible, acknowledge others' perspectives, listen, give something back, and address emotional reactions calmly. Difficult conversations are necessary to maintain morale, resolve issues before they harm productivity, and create a positive workplace culture. The benefits include helping employees change unwanted behaviors and effectively running teams.
Time Management has become more crucial than ever before. With Work from Home options, employees and managers alike are more stressed and more time strapped than ever before. How can you master this - here are the Time management hacks.
Shifting Away From Annual Performance Reviews to Increase Productivity and En...Cornerstone OnDemand
Discover how shifting away from annual performance reviews can boost employee engagement and productivity within your organisation.
Presented by Geoffroy de Lestrange, Product Marketing Manager, EMEA Cornerstone
Communication Hacks: Strategies for fostering collaboration and dealing with ...All Things Open
Communication Hacks: Strategies for fostering collaboration and dealing with conflict in open source
Presented by Nuritzi Sanchez, GitLab, Inc.
Presented at Open Source 101 2021
Abstract: During this talk, you'll learn about topics like cross-cultural collaboration, giving and receiving feedback, and active listening -- all things that are vital to the health of our open source communities.
After reading many self-help books, watching various TED Talks, and listening to a ton of podcasts, I've condensed my learnings to help you improve your communications skills, deal with conflict, and collaborate better than ever, not only in FOSS, but also everywhere else.
This document provides 20 tips for conducting research and thinking in an ethnographic and savvy way. Some of the key tips include embracing ignorance and asking questions even about obvious topics, understanding consumers as humans beyond just their role as consumers, aiming research at the fringes of audiences to understand minorities driving change, seeing the extraordinary in mundane behaviors and vice versa, and allowing research to guide brands to opportunities that create higher purpose and long term value beyond just profit. The overall message is to thoughtfully consider cultural and human factors in research in order to gain deeper insights.
Nadeem Mufti provides 37 tips for effective presentation and persuasion. Some key tips include establishing credibility with an audience by finding commonalities, showing concern for others, and demonstrating competence. It is also important to be consistent, avoid exaggeration, and establish credibility. Finally, the tips suggest tailoring the presentation based on the audience by highlighting incentives, facts, popular opinions, or challenges to overcome. The overall document provides a comprehensive list of strategies for crafting persuasive presentations and communicating effectively.
The document provides tips and strategies for effective networking. It discusses defining networking roles, different networking styles, recognizing behavioral profiles, communication tips tailored to different styles, online marketing strategies, and defining what success means for networking. Key points covered include distinguishing between marketing, networking and sales; learning one's own behavioral style; spotting behaviors to better connect with others; communicating based on their behavioral profile; using different social media platforms tailored to each profile; and defining relationship "buckets" to help network. The overall message is that understanding behavioral styles and adapting one's approach accordingly leads to more effective networking, relationship-building and ultimately success.
This document provides the results of a CliftonStrengths assessment for an individual named David Carter. The assessment identifies David's top 5 CliftonStrengths themes as: 1) Harmony, 2) Responsibility, 3) Arranger, 4) Belief, and 5) Developer. For each theme, the document provides a description of how the theme can help David thrive, insights into why that theme is unique to David based on his assessment responses, suggestions for how David can take action to maximize his potential using that theme, and potential blind spots to watch out for. The document is intended to help David understand and apply his natural talents to be his best self.
This document provides the results of a CliftonStrengths assessment for an individual named David Carter. It lists David's top 5 CliftonStrengths themes as Harmony, Responsibility, Arranger, Belief, and Developer. For each of David's top two strengths, Harmony and Responsibility, the document describes how David can thrive using these strengths, why they are unique to him, why he succeeds using them, and actions he can take to maximize their potential. It cautions him to watch out for potential blind spots related to each strength. The document is intended to help David understand and apply his strengths.
Group discussions are used to evaluate candidates' personality traits and skills. In a group discussion, candidates are given a topic to discuss in a group for 15-20 minutes. This allows organizations to assess candidates' communication skills, leadership skills, analytical skills, reasoning ability, creativity, and ability to work in a team. Group discussions test how receptive, articulate, and open-minded candidates are. They also show how well candidates will fit into an organization and work as part of a team.
Putting a project plan in place & working it is more than documentation, tracking, and reporting. It takes savvy interpersonal skills to get stakeholders on board and owning the result. This slideshow considers how a PM can use positive politics to do just that.
An empathy workshop that addresses some practices that can help exhibit effective empathy. This is important for a project manager to truly understand the issue and any underlying emotions at hand before taking action or applying judgement.
Carie Lewis provides tips for surviving social media storms and dealing with negativity online. Some key tips include having a thick skin, identifying habitual critics, monitoring conversations around the clock using various tools, having a clear commenting policy, and being proactive in building a fan base through regular engagement. It is also important to have response processes in place and to respond respectfully while addressing the specific issues being raised.
This document discusses leadership skills and traits. It covers topics like the A-Z of leadership skills, how to become a successful leader, leadership traits of an ethical leader, and challenges of leadership in the contemporary world.
It provides details on specific leadership skills like communication, influence, and learning agility. For communication, it emphasizes the importance of authenticity, visibility, and listening. For influence, it discusses appealing to people's rational side, emotional side, and involving collaboration.
The document also includes sections on leadership wisdom, identity, reputation, brand and tips for effective communication. It provides strategies for active listening and influencing people. Overall, the document focuses on analyzing and developing important leadership skills and traits.
How to understand others, Empathize to be a better communicatorBabu Appat
Empathy is essential quality everyone has to build up in order to make their communication more effective. We have to build up a genuine interest in people. People Skill is an avenues where we'll have to do something to improve our communication effectiveness. Try to place yourself in other person's shoes. Understand what others need, and modify your delivery in accordance to that. We'll have to shed our ego, perhaps.
This document discusses soft skills and interpersonal skills. It provides an introduction that defines soft skills and their importance. Section II lists some examples of soft skills like communication skills, problem solving, and team building. Section III provides tips for improving interpersonal skills, such as thinking positively, listening to others, having a sense of humor, and treating others with respect. Section IV gives additional tips, like smiling, being appreciative, paying attention to others, and communicating clearly. Section V describes an activity to teach "I messages" to help learners express opinions without being offensive. The activity involves identifying feelings and changing "you messages" to "I messages" to discuss problems in a non-threatening way.
The document discusses principles of persuasion and influence. It explains that personal success depends on influencing others, and that understanding human motivations is key to doing so. It discusses three principles: loss aversion, where people dislike losing what they have; liking, where people are more influenced by those they like; and scarcity, where things perceived as limited or hard to get seem more desirable. Understanding and applying these principles can increase one's ability to persuade and influence others.
This document discusses six principles of persuasion and influence: liking, scarcity, reciprocity, expertise, social proof, and commitment/consistency. It explains that people are more likely to be influenced by those they like, things that are scarce or exclusive, after receiving something first, experts on a topic, those similar to themselves, and ideas they have already publicly supported. Examples are provided for how each principle could be effectively used to change others' behaviors or opinions.
The document discusses principles of persuasion and influence. It explains that personal success depends on influencing others, and that understanding human motivations is key to influencing decisions. It discusses three principles: loss aversion, where people dislike losing what they have; liking, where people are more influenced by those they like; and scarcity, where things perceived as limited or difficult to obtain seem more desirable. Understanding and applying these principles can increase one's ability to persuade and influence others.
Ten Ways to Improve Your Interpersonal SkillsFaisal Basra
This document provides 10 tips for improving interpersonal skills in the workplace: 1) Smile and maintain a positive attitude; 2) Appreciate others with praise and thanks; 3) Pay attention to others' lives and use their names; 4) Practice active listening by restating what others say; 5) Bring people together and avoid favoritism or gossip; 6) Resolve conflicts by mediating disagreements; 7) Communicate clearly to avoid misunderstandings; 8) Use humor to gain affection; 9) See things from others' perspectives with empathy; 10) Avoid chronic complaining that gives a bad reputation.
10 Steps to Building Better Relationships in Your NetworkChange Grow Achieve
To enhance our opportunities for success, we should surround ourselves with amazing people. To make the most of our time, we should have a connection plan. Follow these 10 steps and grow your network!
The document discusses techniques for influencing and persuading others. It introduces seven principles of persuasion: loss aversion, liking, scarcity, reciprocity, expertise, social proof, and commitment/consistency. It provides examples of how each principle can be effectively used to influence decisions and behaviors. The principles suggest that people are more likely to agree with ideas if they do not involve loss, come from liked sources, involve scarce resources, are reciprocated, come from experts, have social evidence of others' support, and align with prior commitments.
How to think like an entrepreneur involves a ton of stuff...way too much stuff! Welcome to my brain dump of skills and traits and all kinds of magic that make an entrepreneur successful.
One of the secrets to being successful in business, regardless of whether you want to be an intrapreneur or an entrepreneur, is design thinking. We must empathize with our audience, listen to them, gain insights from them, develop our product roadmaps around their feedback & continuing to rinse & repeat.
In addition to design thinking, we must understand the blueprint of our business, and that is capturing the high level points in the form of a business model canvas. It may seem academic, but it is truly helpful to make sure you understand & can describe your business to others in a succinct fashion. Love it or hate it...it's helpful!
Lastly, we must all understand the buyer of our products and services so we know how to paint a picture around who to talk to when it comes to gaining audience insights, capturing the insights & keeping them fresh in our mind when we go to market.
Is this deck messy and jumping around a bit? Maybe, but I swear there's a method to the madness.
Dr. Sassi's Trifecta of Skills: Your Formula for Future ReadinessDr. Melissa Sassi
Preparing for the future of work is wicked hard to navigate, right? How do you know if you are future proof? According to Dr. Melissa Sassi's Trifecta of Skills, there are three main buckets of skills required to be prepared for the future of work, including: (1) digital skills & readiness, (2) habitudes (habits & attitudes) or a fancy way of saying life skills, and (3) entrepreneurial thinking. Each skill bucket includes eight competencies for a total of 24 competencies. Dig in, choose two to focus on per month, and make yourself bulletproof when it comes to future readiness.
Investment Readiness: Powered by Abaca & Village CapitalDr. Melissa Sassi
As an entrepreneur, one of the most important aspects of building, scaling & thriving in our endeavors is gaining access to capital. We know 90% of startups fail, but what can we do to think about accessing capital & what do investors look for as we take our startup ventures from zero to hero?
In this presentation, you'll learn why startups fail & have a checklist of seven categories to help you on your path to creating a startup that can truly scale & thrive.
What to consider:
1. Team
2. Problem & Vision
3. Value Proposition
4. Product
5. Market
6. Business Model
7. Scale
Whos' ready to gain access to capital?!
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Are you prepared for the future of work? Discover the competencies required to be prepared for the future of work which includes what I call the Trifecta of Skills. This Trifecta of Skills includes (1) digital skills and readiness as endorsed by the IEEE from the DQ Institute, (2) habitudes (habits + attitudes = habitudes) or professional development skills / soft skills, and (3) entrepreneurial spirit. Check out the eight competencies that will help us on our journey to becoming superhuman!
Preparing for the future of work is an essential element of ensuring our careers are future proof. Check out my Trifecta of Skills to ensure you're ready & evolve with the necessary competencies of excelling in your educational and career journeys.
Learn the key skills, traits, and competencies of an entrepreneur or intraprenuer. Walk away knowing the difference between an entrepreneur and an intrapreneur, and how both view uncertainty, failure, the future, getting things done, pivoting, life-long learning, ambiguity, change, problem solving, critical thinking, and thinking outside in. Explore what goes into a business model canvas. Get a 10,000 foot view of design thinking, being customer centric, and being empathetic with others. Learn what an MVP is and the important role it plays in launching a startup. Leave being big, bold, and ready to create, make, do, and innovate.
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We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
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Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
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In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
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The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
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1. B R O U G H T T O Y O U B Y
Y O U R C H I E F P E N G U I N
M E L I S S A S A S S I
The Art of
Persuasion
15 STEPS TO ROCKING THE ART OF PERSUASION
@mentorafrika
2. @mentorafrika
How to
convince others
to...
TAKE ACTION
SUPPORT YOUR IDEAS
AGREE UPON YOUR
RECOMMENDED
SOLUTIONS
Action is the key.
Supporting you directly &
indirectly is another element of
the secret sauce.
And, finally, agreeing with what
you're recommending.
8. THE RIGHT INTRO
Do you have mutual connections? A mentor,
sponsor, colleague, or friend?
LISTEN
Gather information to formulate your pitch
by understanding their point of view & goals
& objectives.
BE AGREEABLE & OPEN-
MINDED
Acknowledge the perspective of others even
if you do not agree with them.
BE SUBTLE YET
IMPACTFUL
Sometimes we do not need to blurt out our
opinion, we can lead others along the way
without shouting it out.
@mentorafrika
The Persuasion
Process
9. TAKE TIME
Follow the process &
do not rush.
EXPLAIN YOUR
RATIONALE
Explain your
perspective with
data and objectivity.
Be open to
recognize you might
need to give a little
or redirect your
thoughts & ideas.
BE SUBTLE &
CONSISTENT
Be consistent in
your messaging, and
again, no getting
emotional
@mentorafrika
10. Step 1: Listen
No one likes a know-it-all who
talks over the world. It's hard
when we are very passionate &
really want someone to follow us
or take our advice.
@mentorafrika
11. Step 2: Incorporate a Story
Tell emotionally impactful stories
that connect you to your
audience. Think about what
makes them tick and what they
care about. Truly connect on a
personal level when possible.
@mentorafrika
12. Step 3: Compare
Reflect on a comparable project
or activity or experience that
could be related to your ask. Is
there a historical example you
could bring in that resonates
with your audience?
@mentorafrika
13. Step 4: Talk their Language
Be empathetic and put
yourselves in their shoes.
Consider reading more about
emotional intelligence to craft
how you can understand your
audience's wants, needs,
aspirations, and frustrations.
@mentorafrika
14. Step 5: Reduce their Fear of
the Unknown
What could go wrong? Plan for
that and communicate that you
have considered all the what if
scenarios and how you would
react to the known unknowns.
@mentorafrika
15. Step 6: Be Prepared to Give
Recognize that you are not
always going to get what you
want. What alternatives are there
that are acceptable for you and
understand what might the
other person want or suggest
that may not align to your best
case scenario. Plan for that.
@mentorafrika
16. Step 7: Start Small
Understand that you might need
to craw, walk, run, and then fly.
Do not be afraid to make a small
test.
@mentorafrika
17. Step 8: Be a Friend
Put yourself in the other person's
shoes. Empathize with their
feelings and put people at the
center in front of everything you
do.
@mentorafrika
18. Step 9: Be Data Driven
Bring in reputable data. Do not
get caught up in media
misinformation or disinformation
or faulty data. Check your
sources and be scholarly while
thinking critically about how you
can objectively demonstrate your
problem, solution, and data.
@mentorafrika
19. Step 10: Communicate Time
Constraints
Be prepared to hold feet to the
fire on timing for decisions and
when things need to happen
along the way. Hit those dates
and communicate when/if
things go wrong.
@mentorafrika
20. Step 11: Show Passion &
Excitement with
Authenticity
Do not be afraid to be authentic,
and vulnerable while letting your
passion and excitement shine.
We all show ourselves differently.
Always be yourself...everyone else
is taken!
@mentorafrika
21. Step 12: Look for Some Kind
of Commitment Even a
Small One
Gain alignment to do something,
even if it is small. You may have
to take action before you come
to an agreement. Do those
things and follow through.
@mentorafrika
22. Step 13: Be Logical
Would you say yes? I mean,
really? Do not be afraid to go big
and wild and different, but still
be logical and objective.
@mentorafrika
23. Step 14: Demonstrate Value
Think about what the other
person might want or need.
Show them value based on their
wants and needs. Plan for the
unplanned. You might get it
wrong.
@mentorafrika
24. Step 15: Ask for What you
Want...Maybe More
Don't be afraid to ask for what
you want. You are a boss and you
cannot be afraid to
communicate what you want.
Also, do not be afraid to go big
and highlight options that are
bigger than your actual needs.
@mentorafrika
25. PERSUASION IS NOT A
SENTENCE. IT'S AN ART.
ADAPTED FROM A QUOTE BY WILLIAM
BURNBACH