Individualization is at the pinnacle of the Personalization Maturity Model and is the key to driving KPIs. Where are you on the Personalization Maturity scale?
Presented by: Diane Burley, VP Content, Lucidworks and Richard Isaac, CEO, RealDecoy Consulting
The Annual Planning Process & Social/Digital MediaGemma Craven
To help plan appropriately for increasing digital and social activities within your 2014 programs, learn more about effectively planning your marketing budgets.
REIKA™ is a Vietnam-based full service digital agency specialized in interactive AR/VR solutions. Bringing together creative hard-working millennials grown up from both client & agency side, REIKA values creative and sales impact in every single project. We are a dedicated few contributing for the more beautiful world. Either you are a SME or a giant in your industry, we deliver our services on cutting edge technologies and take support seriously. We take care of all your needs regarding Digital Marketing, Branding, Creative Design, Production, Web/Mobile Development, Interactive AR/VR Solutions.
Digital Health & Wellness: Panel with David Meinertz, CEO (Zava) - Johannes Schildt, Co-Founder & CEO (KRY) - Ali Parsa, Founder & CEO (Babylon Health) - Rainer Kasan, Co-Founder & CTO (Telepaxx) - Dan Vahdat, Founder & CEO (Medopad) at the NOAH Conference 2018 in London, Old Billingsgate 30-31 October 2018.
The Annual Planning Process & Social/Digital MediaGemma Craven
To help plan appropriately for increasing digital and social activities within your 2014 programs, learn more about effectively planning your marketing budgets.
REIKA™ is a Vietnam-based full service digital agency specialized in interactive AR/VR solutions. Bringing together creative hard-working millennials grown up from both client & agency side, REIKA values creative and sales impact in every single project. We are a dedicated few contributing for the more beautiful world. Either you are a SME or a giant in your industry, we deliver our services on cutting edge technologies and take support seriously. We take care of all your needs regarding Digital Marketing, Branding, Creative Design, Production, Web/Mobile Development, Interactive AR/VR Solutions.
Digital Health & Wellness: Panel with David Meinertz, CEO (Zava) - Johannes Schildt, Co-Founder & CEO (KRY) - Ali Parsa, Founder & CEO (Babylon Health) - Rainer Kasan, Co-Founder & CTO (Telepaxx) - Dan Vahdat, Founder & CEO (Medopad) at the NOAH Conference 2018 in London, Old Billingsgate 30-31 October 2018.
Digital Marketing Strategy presentation for the KitKat brandKnowcrunch
Knowcrunch graduates of the Masterclass in Digital & Social Media in Athens (Sept '22), worked for three months and presented a complete digital & social media marketing strategy for the KitKat brand.
The presentation covers elements of a GTM plan, what makes it disruptive and how does one measure it. The presentation was used at the NASSCOM Product Conclave in Cochin held on 14 Dec 2016 by Sunder Madakshira.
The blueprint for world-class demand generationJon Barkworth
The blueprint for a world-class Demand Generation infrastructure. An awesome, sales ready lead creating combination of inbound marketing, content marketing and marketing technology
ABM: How to Define Your Ideal Customer ProfileSaasMQL
Learn how to build the right target account list. By focusing all your efforts toward the ideal accounts, you'll maximize your campaign's efficacy and conversion. We'll talk about nailing your niche, leveraging data from multiple sources to generate the target account list, automate your Ideal Customer Profile (ICP) building, and how to track your progresses using Engagio and AirTable.
2013년에 출범한 매쉬업엔젤스는 ICT 분야에 특화된 초기 스타트업 전문 투자사로 패션, 뷰티, 헬스케어, AI, 콘텐츠, 엔터프라이즈, 라이프스타일, 푸드테크, 핀테크 등 다양한 분야의 초기 스타트업에 투자하고 있습니다.
현재 드라마앤컴퍼니(리멤버), 버킷플레이스(오늘의집), 스타일쉐어, 눔, 핀다, 휴먼스케이프, 엔코드(디코드), 시프티, 옴니어스, 작당모의(잼페이스) 등 130여곳의 스타트업에 초기 투자를 진행했습니다.
매쉬업엔젤스는 투자 기업들이 의미 있는 성과를 이루고 지속적인 성장을 할 수 있도록 돕는 능동적인 동반자 역할을 목표로 하며, 이를 위해 투자 이후 장기간에 걸친 기업 맞춤형 프로그램을 운영하고 있습니다. 특히 포트폴리오 간의 교류(networking)와 협력(peer Learning)을 촉진해 서로 다양한 정보를 활용할 수 있도록 돕고 있으며, 현재 TIPS 운영 기관으로 등록되어 있습니다.
매쉬업엔젤스는 2013년에 출범한 ICT 분야 특화 초기 스타트업 전문 투자사입니다.
현재 TIPS 운영사로 버킷플레이스(오늘의집), 스타일쉐어, 넛지헬스케어(캐시워크), 핀다, 눔, 휴먼스케이프, 엔코드(디코드), 시프티, 옴니어스, 튜링(수학대왕), 에스테이트클라우드(우대빵) 등 150개 이상의 스타트업에 초기 투자를 진행했으며 패션&뷰티, 헬스케어, AI, 콘텐츠, 엔터프라이즈, 라이프앤스타일, 푸드테크, 핀테크와 같은 다양한 분야의 스타트업에 관심을 갖고 투자하고 있습니다.
매쉬업엔젤스는 'Pay It Forword’라는 비전 아래 선배 창업자가 그들의 경험과 노하우를 후배 창업자에게 전달하도록 연계합니다.
초기 스타트업이 시행착오를 줄이고 팀의 서비스가 하나의 산업으로 자리잡을 수 있도록 노력하며 패밀리사의 성장을 지원하는 밸류업 프로그램과 네트워킹 행사를 운영합니다.
Curious about our what it’s like to be part of our team? Get a glimpse into our values, culture and some of the things that make this office a Great Place to Work for our Melbournians. Consider a career at Publicis Sapient and start your journey to creating real impact for some of the world’s biggest brands.
David Cancel's presentation slides from the 2017 Revenue Summit conference. Look back 5-10 years ago, and sales and marketing teams were all focused on this same thing: Attracting website visitors. Back then, everyone was asking questions like…How do I rank higher in search? How frequently should I be posting on social media sites? How long should my emails subject line be?
Some people are still asking these questions today, but for the most part these are questions that we’ve already found the answers to.People have figured out how to attract attention and get awareness and get people to their websites, thanks in part to all of the technology that’s been developed: marketing automation software, social media management software, blogging software with built-in SEO tools, and the list goes on.
That was the first wave in sales and marketing.
Now it’s time to move on to the next wave.
This lecture provides practical tips on how to prepare to enter the marketplace with your product. It is relevant for all start-ups that are still in a development phase and contemplating the various pieces that need to be in place for product launch. Case studies are used to emphasize the importance of taking a customer-centred approach to market entry and illustrate the barriers to scaling and selling your product.
This was our final Series A deck. Read more about raising the round in this blog post:
https://medium.com/@DanielleMorrill/welcome-brad-feld-to-the-mattermark-team-announcing-our-6-5m-series-a-dd9532fc1b39
Our take on marketing, branding and how the power shift has tipped in favour of the consumer. Looking at the various marketing channels, how the interelate, how search and new technology will change this forever.
Digital Marketing Strategy presentation for the KitKat brandKnowcrunch
Knowcrunch graduates of the Masterclass in Digital & Social Media in Athens (Sept '22), worked for three months and presented a complete digital & social media marketing strategy for the KitKat brand.
The presentation covers elements of a GTM plan, what makes it disruptive and how does one measure it. The presentation was used at the NASSCOM Product Conclave in Cochin held on 14 Dec 2016 by Sunder Madakshira.
The blueprint for world-class demand generationJon Barkworth
The blueprint for a world-class Demand Generation infrastructure. An awesome, sales ready lead creating combination of inbound marketing, content marketing and marketing technology
ABM: How to Define Your Ideal Customer ProfileSaasMQL
Learn how to build the right target account list. By focusing all your efforts toward the ideal accounts, you'll maximize your campaign's efficacy and conversion. We'll talk about nailing your niche, leveraging data from multiple sources to generate the target account list, automate your Ideal Customer Profile (ICP) building, and how to track your progresses using Engagio and AirTable.
2013년에 출범한 매쉬업엔젤스는 ICT 분야에 특화된 초기 스타트업 전문 투자사로 패션, 뷰티, 헬스케어, AI, 콘텐츠, 엔터프라이즈, 라이프스타일, 푸드테크, 핀테크 등 다양한 분야의 초기 스타트업에 투자하고 있습니다.
현재 드라마앤컴퍼니(리멤버), 버킷플레이스(오늘의집), 스타일쉐어, 눔, 핀다, 휴먼스케이프, 엔코드(디코드), 시프티, 옴니어스, 작당모의(잼페이스) 등 130여곳의 스타트업에 초기 투자를 진행했습니다.
매쉬업엔젤스는 투자 기업들이 의미 있는 성과를 이루고 지속적인 성장을 할 수 있도록 돕는 능동적인 동반자 역할을 목표로 하며, 이를 위해 투자 이후 장기간에 걸친 기업 맞춤형 프로그램을 운영하고 있습니다. 특히 포트폴리오 간의 교류(networking)와 협력(peer Learning)을 촉진해 서로 다양한 정보를 활용할 수 있도록 돕고 있으며, 현재 TIPS 운영 기관으로 등록되어 있습니다.
매쉬업엔젤스는 2013년에 출범한 ICT 분야 특화 초기 스타트업 전문 투자사입니다.
현재 TIPS 운영사로 버킷플레이스(오늘의집), 스타일쉐어, 넛지헬스케어(캐시워크), 핀다, 눔, 휴먼스케이프, 엔코드(디코드), 시프티, 옴니어스, 튜링(수학대왕), 에스테이트클라우드(우대빵) 등 150개 이상의 스타트업에 초기 투자를 진행했으며 패션&뷰티, 헬스케어, AI, 콘텐츠, 엔터프라이즈, 라이프앤스타일, 푸드테크, 핀테크와 같은 다양한 분야의 스타트업에 관심을 갖고 투자하고 있습니다.
매쉬업엔젤스는 'Pay It Forword’라는 비전 아래 선배 창업자가 그들의 경험과 노하우를 후배 창업자에게 전달하도록 연계합니다.
초기 스타트업이 시행착오를 줄이고 팀의 서비스가 하나의 산업으로 자리잡을 수 있도록 노력하며 패밀리사의 성장을 지원하는 밸류업 프로그램과 네트워킹 행사를 운영합니다.
Curious about our what it’s like to be part of our team? Get a glimpse into our values, culture and some of the things that make this office a Great Place to Work for our Melbournians. Consider a career at Publicis Sapient and start your journey to creating real impact for some of the world’s biggest brands.
David Cancel's presentation slides from the 2017 Revenue Summit conference. Look back 5-10 years ago, and sales and marketing teams were all focused on this same thing: Attracting website visitors. Back then, everyone was asking questions like…How do I rank higher in search? How frequently should I be posting on social media sites? How long should my emails subject line be?
Some people are still asking these questions today, but for the most part these are questions that we’ve already found the answers to.People have figured out how to attract attention and get awareness and get people to their websites, thanks in part to all of the technology that’s been developed: marketing automation software, social media management software, blogging software with built-in SEO tools, and the list goes on.
That was the first wave in sales and marketing.
Now it’s time to move on to the next wave.
This lecture provides practical tips on how to prepare to enter the marketplace with your product. It is relevant for all start-ups that are still in a development phase and contemplating the various pieces that need to be in place for product launch. Case studies are used to emphasize the importance of taking a customer-centred approach to market entry and illustrate the barriers to scaling and selling your product.
This was our final Series A deck. Read more about raising the round in this blog post:
https://medium.com/@DanielleMorrill/welcome-brad-feld-to-the-mattermark-team-announcing-our-6-5m-series-a-dd9532fc1b39
Our take on marketing, branding and how the power shift has tipped in favour of the consumer. Looking at the various marketing channels, how the interelate, how search and new technology will change this forever.
How to maximize your online exposure on a start up budget Red Rock
The first things to da it to utilize all the free tools then build out your persuasion architecture.
The more focused your reputation and the greater your visibility within your target client group, the more valuable your brand.
Reputation x Visibility = Brand Strength
"Connecting With Contractors To Grow Your Business" by Shelley Middlebrook | ...Susan Smith
How do you increase awareness and educate contractors on your latest products and services in today’s fragmented media landscape? Connecting with an on-the-go (mobile), busy contractor and grabbing their attention is not easy. The ability to narrow down and target contractors, and engage, educate, and convince them with content in the buying – decision-making process (buyer’s journey or purchase journey) is crucial to ensuring you have a solid return on investment. The success of content marketing is based on convincing and converting customers. By testing these channels and creative, optimizing, and collecting data, you can grow your brand’s owned channels to build an ongoing, valuable relationship with your audience. To build your business you need to run your brand’s marketing more like a modern publisher or media company providing ongoing value to your customers.
Dynamics Day 2016: digital transformation - getting personalIntergen
Richard Brown and Lee Stevens look at the latest digital experience trends and how digital marketing technologies are becoming more customer-centric, helping you deliver the right message to the right person at the right time, across multiple channels – ultimately delivering business results.
Brands that lead in customer experience also lead in improving incremental ROI. ISITE Design breaks down tactics and components for aligning and optimizing customer experiences.
The new consumer and big data trends: impact on marketing.
Kako iz množice podatkov dobiti zanimive izvlečke in uporabne nasvete za delovanje organizacije?
Prezentacija je bila predstavljena v okviru 19. slovenske marketinške konference 2014 v Portorožu.
Digital Marketing Depot - Personalized Local Content: Frightful or Insightful?Rio SEO
In this webinar Mary Bowling of Ignitor Digital, Brandon Fleming of Protection1/ADT and Cynthia Sener of Rio SEO provide best practices and insights into how brands can connect with local consumers through more personalized, meaningful website content. Learn how to make your website more accessible to search engines, and how to take your SEO to even higher performance levels with Consumer Generated Content.
Why marketing automation is indispensible (Shimon Ben Ayoun)B2B Marketing Forum
The use of marketing automation systems has grown by more than 50% in the US over the last years. In Europe however many European B2B companies still haven’t adopted marketing automation at all.
Marketing automation software provides the precise information buyers need as they move through the buying process. It helps us to guide buyers to consider, prefer, and select our products and services. In other words, it helps us in lead generation, nurturing, qualification, conversion, and much more. Marketing automation software, when used properly, will increase operational efficiency and grow revenue faster.
In short, marketing automation has become indispensable in the marketing journey from cost centre to revenue generator. Marketing can now prove its added value in a transparent way to sales. In this session Shimon Ben Ayoun from spotONvision will explain how marketing and sales can be facilitated with marketing automation.
Candidate Experience: Fake News or Silver Bullet? Cielo
Andy Curlewis and Marco Abato are joined by renowned tech advisor Matt Ballantine to explore how to better align candidate experience with business strategies. View these slides to learn more about:
How to align candidate experience with business strategies
Incorporate aspects of consumer-experience programs
Use data to personalize interactions with candidates
Online consumers expect relevant content, but don’t always get it. In fact, producing engaging content is the number one challenge cited by marketers today.
To attract online consumers to your site, you need to focus on topics that speak to their specific needs. But it’s easier said than done. Google’s algorithms are constantly changing. Search intent, rather than keywords, has become a critical ranking factor on SERPs. It’s difficult to understand consumer search intent well enough to deliver the right content in the moments that matter.
Leverage the data at hand to identify the micro-moments and align content strategies across the different buying cycles in the customers’ journey by identifying their intent to connect to your customers in that ZMOT.
Online consumers expect relevant content, but don’t always get it. In fact, producing engaging content is the number one challenge cited by marketers today.
To attract online consumers to your site, you need to focus on topics that speak to their specific needs. But it’s easier said than done. Google’s algorithms are constantly changing. Search intent, rather than keywords, has become a critical ranking factor on SERPs. It’s difficult to understand consumer search intent well enough to deliver the right content in the moments that matter.
Leverage the data at hand to identify the micro-moments and align content strategies across the different buying cycles in the customers’ journey by identifying their intent to connect to your customers in that ZMOT.
Search is the Tip of the Spear for Your B2B eCommerce StrategyLucidworks
With ecommerce experiencing explosive growth, it seems intuitive that the B2B segment of that ecosystem is mirroring the same trajectory. That said, B2B has very different needs when it comes to transacting with the same style of experiences that we see in B2C. For instance, B2B ecommerce is about precision findability, whereas B2C customers can convert at higher rates when they’re just browsing online. In order for the B2B buying experience to be successful, search needs to be tuned to meet the unique needs of the segment.
In this webinar with Forrester senior analyst Joe Cicman, you’ll learn:
-Which verticals in B2B will drive the most growth, and how machine-learning powered personalization tactics can be deployed to support those specific verticals
-Why an omnichannel selling approach must be deployed in order to see success in B2B
-How deploying content search capabilities will support a longer sales cycle at scale
-What the next steps are to support a robust B2B commerce strategy supported by new technology
Speakers
Joe Cicman, Senior Analyst, Forrester
Jenny Gomez, VP of Marketing, Lucidworks
Customer loyalty starts with quickly responding to your customer’s needs. When it comes to resolving open support cases, time is of the essence. Time spent searching for answers adds up and creates inefficiencies in resolving cases at scale. Relevant answers need to be a few clicks away and easily accessible for agents directly from their service console.
We will explore how Lucidworks’ Agent Insights application automatically connects agents with the correct answers and resources. You’ll learn how to:
-Configure a proactive widget in an agent’s case view page to access resources across third-party systems (such as Sharepoint, Confluence, JIRA, Zendesk, and ServiceNow).
-Easily set up query pipelines to autonomously route assets and resources that are relevant to the case-at-hand—directly to the right agent.
-Identify subject matter experts within your support data and access tribal knowledge with lightning-fast speed.
How Crate & Barrel Connects Shoppers with Relevant ProductsLucidworks
Lunch and Learn during Retail TouchPoints #RIC21 virtual event.
***
Crate & Barrel’s previous search solution couldn’t provide its shoppers with an online search and browse experience consistent with the customer-centric Crate & Barrel brand. Meanwhile, Crate & Barrel merchandisers spent the bulk of their time manually creating and maintaining search rules. The search experience impacted customer retention, loyalty, and revenue growth.
Join this lunch & learn for an interactive chat on how Crate & Barrel partnered with Lucidworks to:
-Improve search and browse by modernizing the technology stack with ML-based personalization and merchandising solutions
-Enhance the experience for both shoppers and merchandisers
-Explore signals to transform the omnichannel shopping experience
Questions? Visit https://lucidworks.com/contact/
Learn how to guide customers to relevant products using eCommerce search, hyper-personalisation, and recommendations in our ‘Best-In-Class Retail Product Discovery’ webinar.
Nowadays, shoppers want their online experience to be engaging, inspirational and fulfilling. They want to find what they’re looking for quickly and easily. If the sought after item isn’t available, they want the next best product or content surfaced to them. They want a website to understand their goals as though they were talking to a sales assistant in person, in-store.
In this webinar, we explore IMRG industry data insights and a best-in-class example of retail product discovery. You’ll learn:
- How AI can drive increased revenue through hyper-personalised experiences
- How user intent can be easily understood and results displayed immediately
- How merchandisers can be empowered to curate results and product placement – all without having to rely on IT.
Presented by:
Dave Hawkins, Principal Sales Engineer - Lucidworks
Matthew Walsh, Director of Data & Retail - IMRG
Connected Experiences Are Personalized ExperiencesLucidworks
Many companies claim personalization and omnichannel capabilities are top priorities. Few are able to deliver on those experiences.
For a recent Lucidworks-commissioned study, Forrester Consulting surveyed 350+ global business decision-makers to see what gets in the way of achieving these goals. They discovered that inefficient technology, lack of behavioral insights, and failure to tie initiatives to enterprise-wide goals are some of the most frequent blockers to personalization success.
Join guest speaker, Forrester VP and Principal Analyst, Brendan Witcher, and Lucidworks CEO, Will Hayes, to hear the results of the Forrester Consulting study, how to avoid “digital blindness,” and how to apply VoC data in real-time to delight customers with personalized experiences connected across every touchpoint.
In this webinar, you’ll learn:
- Why companies who utilize real-time customer signals report more effective personalization
- How to connect employees and customers in a shared experience through search and browse
- How Lucidworks clients Lenovo, Morgan Stanley and Red Hat fast-tracked improvements in conversion, engagement and customer satisfaction
Featuring
- Will Hayes, CEO, Lucidworks
- Brendan Witcher, VP, Principal Analyst, Forrester
Intelligent Insight Driven Policing with MC+A, Toronto Police Service and Luc...Lucidworks
Intelligent Policing. Leveraging Data to more effectively Serve Communities.
Policing in the next decade is anticipated to be very different from historical methods. More data driven, more focused on the intricacies of communities they serve and more open and collaborative to make informed recommendations a reality. Whether its social populations, NIBRS or organization improvement that’s the driver, the IT requirement is largely the same. Provide 360 access to large volumes of siloed data to gain a full 360 understanding of existing connections and patterns for improved insight and recommendation.
Join us for a round table discussion of how the Toronto Police Service is better serving their community through deploying a unified intelligent data platform.
Data innovation improves officers' engagement with existing data and streamlines investigation workflows by enhancing collaboration. This improved visibility into existing police data allows for a more intelligent and responsive police force.
In this webinar, we'll cover:
-The technology needs of an intelligent police force.
-How a Global Search improves an officer's interaction with existing data.
Featuring:
-Simon Taylor, VP, Worldwide Channels & Alliances, Lucidworks
-Michael Cizmar, Managing Director, MC+A
-Ian Williams, Manager of Analytics & Innovation, Toronto Police Service
[Webinar] Intelligent Policing. Leveraging Data to more effectively Serve Com...Lucidworks
Policing in the next decade is anticipated to be very different from historical methods. More data driven, more focused on the intricacies of communities they serve and more open and collaborative to make informed recommendations a reality. Whether its social populations, NIBRS or organization improvement that’s the driver, the IT requirement is largely the same. Provide 360 access to large volumes of siloed data to gain a full 360 understanding of existing connections and patterns for improved insight and recommendation.
Join us for a round table discussion of how the Toronto Police Service is better serving their community through deploying a unified intelligent data platform.
Data innovation improves officers' engagement with existing data and streamlines investigation workflows by enhancing collaboration. This improved visibility into existing police data allows for a more intelligent and responsive police force.
In this webinar, we'll cover:
The technology needs of an intelligent police force.
How a Global Search improves an officer's interaction with existing data.
Featuring
-Simon Taylor, VP, Worldwide Channels & Alliances, Lucidworks
-Michael Cizmar, Managing Director, MC+A
-Ian Williams, Manager of Analytics & Innovation, Toronto Police Service
Accelerate The Path To Purchase With Product Discovery at Retail Innovation C...Lucidworks
Wish your conversion rates were higher? Can’t figure out how to efficiently and effectively serve all the visitors on your site? Embarrassed by the quality of your product discovery experience? The bar is high and the influx of online shopping over recent months has reminded us that the opportunities are real. We’re all deep in holiday prep, but let’s take a few minutes to think about January 2021 and beyond. How can we position ourselves for success with our customers and against our competition?
Grab your lunch and let’s dive into three strategies that need to be part of your 2021 roadmap. You don’t need an army to get there. But you do need to take action and capitalize on the shoppers abandoning the product discovery journey on your site.
In this session, attendees will find out how to:
-Take control of merchandising at scale;
-Implement hands-free search relevancy; and
-Address personalization challenges.
AI-Powered Linguistics and Search with Fusion and RosetteLucidworks
For a personalized search experience, search curation requires robust text interpretation, data enrichment, relevancy tuning and recommendations. In order to achieve this, language and entity identification are crucial.
For teams working on search applications, advanced language packages allow them to achieve greater recall without sacrificing precision.
Join us for a guided tour of our new Advanced Linguistics packages, available in Fusion, thanks to the technology partnership between Lucidworks and Basistech.
We’ll explore the application of language identification and entity extraction in the context of search, along with practical examples of personalizing search and enhancing entity extraction.
In this webinar, we’ll cover:
-How Fusion uses the Rosette Basic Linguistics and Entity Extraction packages
-Tips for improving language identification and treatment as well as data enrichment for personalization
-Speech2 demo modeling Active Recommendation
-Use Rosette’s packages with Fusion Pipelines to build custom entities for specific domain use cases
Featuring:
-Radu Miclaus, Director of Product, AI and Cloud, Lucidworks, Lucidworks
-Robert Lucarini, Senior Software Engineer, Lucidworks
-Nick Belanger, Solutions Engineer, Basis Technology
The Service Industry After COVID-19: The Soul of Service in a Virtual MomentLucidworks
Before COVID-19, almost 80% of the US workforce worked service in jobs that involve in-person interaction with strangers. Now, leaders of service organizations must reshape their offerings during the pandemic and prepare for whatever the new normal turns out to be. Our three panelists will share ideas for adapting their service businesses, now that closer-than-six-feet isn’t an option.
Join Lucidworks as we talk shop with 3 service business leaders, covering:
-Common impacts of the pandemic on service businesses (and what to do about them),
-How service teams can maintain a human touch across virtual channels, and
-Plans for the future, before and after the pandemic subsides.
Featuring
-Sara Nathan, President & CEO, AMIGOS
-Anthony Carruesco, Founder, AC Fly Fishing
-sara bradley, chef and proprietor, freight house
-Justin Sears, VP Product Marketing, Lucidworks
Webinar: Smart answers for employee and customer support after covid 19 - EuropeLucidworks
The COVID-19 pandemic has forced companies to support far more customers and employees through digital channels than ever before. Many are turning to chatbots to help meet increasing demand, but traditional rules-based approaches can’t keep up. Our new Smart Answers add-on to Lucidworks Fusion makes existing chatbots and virtual assistants more intelligent and more valuable to the people you serve.
Smart Answers for Employee and Customer Support After COVID-19Lucidworks
Watch our on-demand webinar showcasing Smart Answers on Lucidworks Fusion. This technology makes existing chatbots and virtual assistants more intelligent and more valuable to the people you serve.
In this webinar, we’ll cover off:
-How search and deep learning extend conversational frameworks for improved experiences
-How Smart Answers improves customer care, call deflection, and employee self-service
-A live demo of Smart Answers for multi-channel self-service support
Applying AI & Search in Europe - featuring 451 ResearchLucidworks
In the current climate, it’s now more important than ever to digitally enable your workforce and customers.
Hear from Simon Taylor, VP Global Partners & Alliances, Lucidworks and Matt Aslett, Research Vice President, 451 Research to get the inside scoop on how industry leaders in Europe are developing and executing their digital transformation strategies.
In this webinar, we’ll discuss:
The top challenges and aspirations European business and technology leaders are solving using AI and search technology
Which search and AI use cases are making the biggest impact in industries such as finance, healthcare, retail and energy in Europe
What technology buyers should look for when evaluating AI and search solutions
Webinar: 5 Must-Have Items You Need for Your 2020 Ecommerce StrategyLucidworks
In this webinar with 451 Research, you'll understand how retailers are using AI to predict customer intent and learn which key performance metrics are used by more than 120 online retailers in Lucidworks’ 2019 Retail Benchmark Survey.
In this webinar, you’ll learn:
● What trends and opportunities are facing the ecommerce industry in 2020
● Why search is the universal path to understanding customer intent
● How large online retailers apply AI to maximize the effectiveness of their personalization efforts
Where Search Meets Science and Style Meets Savings: Nordstrom Rack's Journey ...Lucidworks
Nordstrom Rack | Hautelook curates and serves customers a wide selection of on-trend apparel, accessories, and shoes at an everyday savings of up to 75 percent off regular prices. With over a million visitors shopping across different platforms every day, and a realization that customers have become accustomed to robust and personalized search interactions, Nordstrom Rack | Hautelook launched an initiative over a year ago to provide data science-driven digital experiences to their customers.
In this session, we’ll discuss Nordstrom Rack | Hautelook’s journey of operationalizing a hefty strategy, optimizing a fickle infrastructure, and rallying troops around a single vision of building an expansible machine-learning driven product discovery engine.
The audience will learn about:
-The key technical challenges and outcomes that come with onboarding a solution
-The lessons learned of creating and executing operational design
-The use of Lucidworks Fusion to plug custom data science models into search and browse applications to understand user intent and deliver personalized experiences
Apply Knowledge Graphs and Search for Real-World Decision IntelligenceLucidworks
Knowledge graphs and machine learning are on the rise as enterprises hunt for more effective ways to connect the dots between the data and the business world. With newer technologies, the digital workplace can dramatically improve employee engagement, data-driven decisions, and actions that serve tangible business objectives.
In this webinar, you will learn
-- Introduction to knowledge graphs and where they fit in the ML landscape
-- How breakthroughs in search affect your business
-- The key features to consider when choosing a data discovery platform
-- Best practices for adopting AI-powered search, with real-world examples
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
3. “By 2020, 51% of consumers
expect that companies will
anticipate their needs and
make relevant suggestions
before they make contact.”
SALESFORCE
4. “While many companies have
scored a few modest successes with
their personalization experiments
and initiatives, few know how to do
it on a large and consistent scale
across all channels.”
MCKINSEY | JUL 2018
17. SEARCH WITH FUSION
Superior user experience
Real-time indexing
Automatic synonym-detection
Automatic query rewrites
18. BROWSE WITH FUSION
Real-time, personally
relevant search results
Machine learning for product
discovery and recommendations
Query intent predictions at scale,
with humans in charge
19. CURATE WITH FUSION
Analytics to optimize
the customer journey
Manual relevancy tuning,
where necessary
Predictive merchandising
21. “ We’ve seen dramatic bumps in conversion
rates and some of those key success metrics for
transactional revenue have seen a 50%
increase since the migration.”
MARC DESORMEAU | SENIOR MANAGER, DIGITAL CUSTOMER EXPERIENCE | LENOVO
22. Giving Shoppers
What They Want,
When They Want It
Means you get what you want
● Higher Conversions
● Increased AOV
● Greater customer loyalty
24. DIGITAL COMMERCE TRACK
• Best Practices in Digital Commerce
• Fusion at Foot Locker: Speed at Scale
• Tackling a “Small Data” Search Challenge at Airbnb Experiences
• Overcoming the Challenges of Query Autocomplete at The Home Depot
• Search and E-Commerce Journeys at Lucidworks
• lululemon’s Search for Better Search: Migrating from Endeca to Fusion
• Building Search & Personalization at Nordstrom Rack | Hautelook
• Words Not Required: Visual Search Revolutionizes Retail at Lucidworks
• Building a Search Practice at Lenovo
Register by Sep 6
to save $200
SEPTEMBER 9-12,
2019 WASHINGTON DC
Check out the site here: https://activate-conf.com/