We bring you some of the prominent multispecialty hospitals through our issue, “10 Most Influential Multispecialty Hospitals to Watch.” These hospitals are truly revolutionizing the way we care, by keeping themselves abreast with latest technology and therapies.

1. www.insightscare.com
March 2019
Vol.3/ Issue-6
T
h
e10MULTISPECIALTY
MOST INFLUENTIAL
HOSPITALS2019
Nosocomial Infections
The Ailment from
the Hospitals
Exclusive
Phishing Attack: A Real
and Ubiquitous Threat
for Healthcare Organizations
Cyber-security in Care

4. Aishwarya Nawandhar
Editor
The Plight of
Physician Burnout

5. lthough, burnout can affect professionals in any space, it has hit the care industry the most. It is the
Aphenomenon of physical, mental, and emotional exhaustion, which is caused by prolonged and extensive
stress. It brings with it the lack of sense of completing personal ambitions, depersonalization, and many such
problems. In healthcare, the physicians are under trmendous pressures of time and work, undetermined working hours,
ethical burdens and responsility of their patients’ lives, and high emotional and mental intensity. This places them
under a very high risk of burnout.
What have been the reasons of this? Dissatisfaction is one of the major problems that lead to physician burnout. If,
how their time and energy is used dissatisfies the doctors, it leads to mental stress and self-doubt. Moreover, the
patients whose conditions cannot be treated, are viewed as their personal failures sometimes. Patient management has
never been easy. Other then this, there are always the external factors like long working hours, pressure, moral
obligations, etc. But the most persistent complaint recorded is the stress of administrative tasks and the overwhelming
regulations. These are the tasks the doctors are not taught to do and they are pretty much exhausting.
Despite the wide-spread awareness about this issue, there is negligible progress and numerous physicians are facing
stress, depression, physical exhaustion, and many more. Many of the doctors have reported that they have thought
about suicide, someday in their life. This ailment of burnout is witnessed more in female physicians than their male
counterparts. To help treat this issue, many have started arranging inspirational seminars, talks of resilience,
meditation camps, yoga, and whatever they think may help. But, these solutions are not aiding enough.
So, what can be done to help erradicate it from the root? Let’s look at some probable solutions. One of the solutions
can be to teach the students pursuing medical education about stress management, patient handling, and many such
topics right from the initial levels. The physicians should be aware about the problem of burnout and should be pushed
to see a therapist or talk it out, if they have any thoughts that point to the syndrome. Today, even when they realise the
problem, very less number of doctors consult a professional for treatment. The clerical and administrative loads, that
they have to attend to, can be minimized with right set of individuals in their place and few government regulations.
An incredible help in this can be the conversational AI, that can not only help improve doctor-patient relationships, but
reduce a lot of emotional stress for the physicians.
Physical burnout is one of the major problems faced by the healthcare industry. With so less practising doctors for
such large population, the pressure on the existing ones keeps on rising. It is the need of the hour to find solutions that
can help treat this syndrome effectively.
Aishwarya Nawandhar

6. Prasad Hospitals
Winning Patients'
Trust with its Advanced
& Affordable Healthcare
Services
Lourdes Hospital
An Eminent and
Compassionate
Care Provider
Inlaks & Budhrani
Hospital
Blending Professional
Excellence with
Compassionate Care
26 28 34
ARTICLE
Cyber-security in Care
Phishing Attack: A Real
and Ubiquitous Threat for
Healthcare Organizations
22
Exclusive
Nosocomial Infections:
The Ailment from
the Hospitals
38
Jawaharlal Nehru Cancer
Hospital & Research Centre
An Emerging Organization
Success Safari
Special Profile
10
Aftercare Necessities
Nutrition Post Surgery−The
Most Necessary Fuel for a
Steady and Quick Recovery
30

7. SaiSanjeevini
Hospitals
The One that
Infuses Life
Siddhanta
Redcross
Superspeciality
Hospital
Quality Care
at Affordable Costs
36 42
Bangalore Baptist Hospital
Compassionate and Quality
Care for All
Interiew
with
Insights
Care
CONTENTS
18
Healthcare Global
Enterprises
The Future of Cancer
Care in India
12

8. Hospitals and Their
Remarkable
Contribution in
Healthcare
Hospitals are an integral part of the healthcare ecosystem. Hospitals now-a-days provide varied specialties
under one roof. This provides an added advantage to patients and physicians, as they can address the
needs of the patient in a more holistic manner. Be it cancer or hernia or fracture, all these ailments can
be treated in the same place. The tertiary care hospitals have transformed the way care is given and have been a
major step of improvement in the industry. Eliminating the need of having to search for and travel to different
doctors for different illness, hospitals have become integral to enhancing the overall health condition of any
country.
Having adopted new technologies, hospitals are now providing patients with therapies, surgeries, and treatment
that were not possible before. Treatment has also become more streamlined and cost-effective. Enlisted below are
some of the most advanced and compassionate hospitals who have transformed the healthcare space for the
betterment of the masses.
We bring you some of the prominent multispecialty hospitals through our issue, “10 Most Influential
Multispecialty Hospitals to Watch.” These hospitals are truly revolutionizing the way we care, by keeping
themselves abreast with latest technology and therapies.
In this issue, we have specially featured Jawaharlal Nehru Cancer Hospital & Research Centre under the name
“Success Safari”. It offers complete diagnostic and therapeutic facilities for all cancers and has been contributing
to cancer treatment relentlessly.
The edition encompasses the stories of several leading hospitals and their products and services. These include,
SaiSanjeevini Hospitals, which provides innovative medical care in a friendly, compassionate, community
environment that is conducive to patient recuperation in a family atmosphere; Siddhanta Redcross
Superspeciality Hospital, known for providing quality healthcare services at affordable price to all the segments
of society; Inlaks & Budhrani Hospital that is an embodiment of compassionate care and of helping and healing
in a holistic manner; Lourdes Hospital, a premier multi-specialty, tertiary care hospital; Prasad Hospitals
providing advanced and affordable infertility, gynecology, orthopedic, general medicine, and critical care services
to the masses; Asian Institute of Medical Sciences, a multi super-specialty hospital bridging the gap between
quality and affordability in healthcare; Medanta The Medicity; Indiana Hospital & Heart Institute Pvt. Ltd.; and
Accord SDH Hospital.
Apart from this, we bring to you the exclusive interviews with the high-regarded leaders of the industry, Dr. BS
Ajaikumar, the Chairman and CEO of Healthcare Global Enterprises Ltd., and Dr. Naveen Thomas, the CEO
of Bangalore Baptist Hospital.
Additionally, this issue also includes a few interesting in-house articles from our creative editors.
So, flip through the pages and enjoy a good read!
1 MULTISPECIALITY
HOSPITAL
Most Influential
T
H
E

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12. JAWAHARLAL NEHRU
CANCER HOSPITAL &
RESEARCH CENTRE
C
ancer has long been dreaded as a “death warrant”. Its shadows always have a chastening effect on the
frayed human mind and nerves. To bring succor to those afflicted with the dreaded disease is a divine
service.
Modern medical science, though still struggling to find a permanent cure, has opened new vistas of treatment and
it has now been established that early detection can and does ensure a very high degree of cure. Even at late stage,
quality of life could be improved through proper application of holistic treatment.
Situated on the famous Idgah Hills, Jawaharlal Nehru Cancer Hospital & Research Centre provides complete
diagnostic and therapeutic facilities of all cancers through all the modalities such as Radiotherapy, Onco-surgery,
Chemotherapy (Medical Oncology), Anaesthesiology, Nuclear Medicine, Radio-diagnosis & Imaging, Pathology,
Blood Bank, Microbiology, Palliative Care and Community Oncology. All facilities are available under one roof.
Besides these specialities, the hospital also has a comprehensive Research Department with Animal Lab facility.
10 | March 2019 || March 2019 |

13. However, we are conscious of the fact
that there is always scope for
improvement and a lot has yet to be
done in view of the opening of new
and newer frontiers of medical
knowledge and updating of various
disciplines.
It is a matter of great satisfaction that a
significant number of patients who
received treatment at this hospital are
completely cured and living
cancer-free life. A good number of
patients reporting at advanced stages
have also been considerably benefited
by the treatment and have shown
remarkable improvement. Several
terminally ill patients got considerable
relief from pain as a result of proper
application of palliative care, a newly
emerged holistic modality in the
treatment of cancer.
While awareness about other diseases
is spreading rather rapidly, awareness
vis-a-vis cancer is unfortunately still
moving at a snail’s pace. The result,
therefore, is disastrous. People of all
ages, sex and section report-in for the
treatment of this disease quite late.
Even doctors, intellectuals and similar
enlightened groups are no exception.
The situation is worse in Madhya
Pradesh because of extreme
backwardness and ignorance resulting
in total indifference towards growing
scourge of cancer. Jawaharlal Nehru
Cancer Hospital & Research Centre
has, therefore, given special attention
to cover more and more areas under
our cancer awareness program. Free
cancer detection camps and meetings
are organized regularly both in urban
and rural areas for early detection and
for inculcating awareness about
various aspects of the disease including
its symptoms.
efforts came out in the form of
full-fledged facility. His efforts
generated tremendous support of
enlightened sections of the society and
government for achieving this
objective in the beautiful lake city in a
time bound manner. These efforts
provided much needed relief to the
people when the hospital was
inaugurated on 11th January, 1995, by
the erstwhile President, Shri Shankar
Dayal Sharma, with 100 beds.
Nothing is however more challenging
in medical field than establishing a
comprehensive cancer hospital, as it
requires massive investment. Few,
therefore, take up this extraordinary
challenge. Shri Madan Mohan Joshi
was one of them.
With competent and dedicated staff
and dynamic leadership provided by
Founder Chairman, Shri Madan
Mohan Joshi, state-of-the-art cancer
cure and care modalities and strong
infrastructure for research, the institute
has already become the favoured
destination for the treatment of this
dreaded disease in Madhya Pradesh
and its catchment areas are expanding
day-by-day covering a vast area even
outside the state.
The genesis of this cancer institute lies
in the world’s worst industrial disaster
the Bhopal gas tragedy, which left a
trial of death and devastation – quite a
few thousand dead and tens of
thousands maimed, disabled and
emaciated for life – following the
leakage of huge quantities of
Methylisocyanite (MIC) gas from the
Union Carbide’s pesticide plant on a
cold wintry morning of December 3,
1984. Medical experts were almost
unanimous in their view that the long
term effects of this toxic gas would
push up the graph of cancer incidence
considerably. These warnings
obviously added a sense of urgency to
the long felt need of a comprehensive
cancer hospital in Bhopal, one of the
fastest developing towns in India.
Shri MadanMohan Joshi, a renowned
journalist and editor of the eminent
newspaper ‘Nai Duniya Bhopal’ took
an initiative to develop a facility for
cancer treatment in Central India. He
motivated and inspired likeminded
people to get associated for developing
such a facility for noble cause of
Cancer treatment and formed a Society
viz. M.P. Cancer Chikitsa Evam Seva
Samiti. He has sown the seed for such
a venture in the year 1989 and the
Success Safari
| March 2019 | 11

14. he word cancer sends a chill down our spines. The fear around the disease and the painful
Tprocess of cancer treatment brings a lot of stress to the patients suffering from this
disease. Adding to this is the financial burden that a patient has to bear, even with an
insurance. Anticipating the costs related to cancer treatment adds to the mental strain and
sometimes patients are even unwilling or unable to pay for the treatment that could save their
lives. With new therapies and treatment procedures being found for cancer, the expenses still
remain. Making cancer care affordable for everyone is very necessary to improve the global
health conditions.
Contributing relentlessly to this cause is Healthcare Global Enterprises Ltd. The company has
been battling against cancer for years and is today the forerunner in providing cancer care in India
through its 26 centers.
We, at Insightscare, bring to you an exclusive interview with the Chairman and CEO of HCG,
Dr. BS Ajaikumar. He is dedicated to improving cancer care and is a renowned first generation
physician entrepreneur. He has been honored with various awards for his contribution to the
industry. This interview encompasses his insights about the company and the industry.
Healthcare
GlobalEnterprisesThe Future of Cancer Care in India
12 | March 2019 |

15. Dr. BS Ajaikumar
Chairman & CEO
| March 2019 | 13
Interview with Insights Care

16. model helps us to maintain an integrated approach to
cancer care. With our spokes located in Tier 2 and 3
cities, we are successfully able to make the care
easily accessible to the patients across the country.
Our center of excellence in Bangalore serves as the
hub providing access to centralized quality control
and assurance services, establishing treatment
protocols across the network, providing centralized
treatment planning, and tele radiology services, and
providing access to advanced technologies and
specialized procedures.
3. Amongst so many competitors, how has HCG
stood tall and differentiated itself from others, all
these years?
There were cancer centers run by the governments or
trust hospitals and multispecialty hospitals with
cancer wing. HCG came in as a private enterprise
focusing on hi-end oncology care. By bringing in
hub-and-spoke model, creating multiple centers
across the country, we made cancer care accessible,
affordable and treated the ‘right way first’ with
high-quality treatment in Tier 2 and Tier 3 cities. We
have made advanced cancer care a reality for
millions of people across the country. And that’s
what makes us different from others. Our
value-based medicine - chosen as a case study by the
Harvard Business Review and the World Bank - has
been able to bring down the cost of cancer treatment
to almost a tenth of global prices in some cases while
achieving the same outcomes.
4. Kindly tell us in detail about the transplant
services that you provide. How have these helped
your patients and the industry?
HCG offers Liver and Bone marrow transplant
services. We are the first in Asia to do a bloodless
bone marrow transplant for an American
60-year-old patient suffering from Non-Hodgkins
Lymphoma of mantle cell type in the bone marrow.
The patient was not keen on undergoing a blood
transfusion. After having undergone chemotherapy at
New York, he came for a consultation at HCG as no
1. What was your inspiration behind starting HCG?
What has been the journey of HCG since then?
I always had the vision to make a difference in the
country through my work. In this regard, I went to
the US for higher studies and was fortunate to be
enrolled for a residency fellowship at the MD
Anderson Cancer Center. That is where I learned the
ropes of setting up a cancer center and developing
partnerships. I started the Bangalore Institute of
Oncology (BIO) which was the first private
initiative in cancer care. Exploring how oncology
shaped in the country, the needs and areas of
technological gap and affordability, I put together
the hub-and-spoke model for developing HealthCare
Global Enterprises Limited (HCG). Since then we
have made a huge paradigm shift in cancer care
across the country. Presently, we have 26 centers
pan India.
2. What are the main services that HCG provides?
How have they benefitted your patients? Major
contributing factors contributed to this success?
HCG has been at the forefront of the fight against
cancer. We have a multidisciplinary team of
specialists with expertise in specific fields of cancer
care. We provide all the treatment modalities like
radiation, surgical and medical oncology, under a
single roof, which gives us an edge when it comes to
customizing treatment options, based on every case.
We believe that we must change how we treat cancer
and research is the first step to help us do that. We
can cite many examples of patients who have
benefited from the application of genomics research
to their treatment. Instead of a “hit and miss”
approach that some doctors use, I look forward to the
day when across India, oncologists have the
knowledge and technical expertise to treat cancer the
right way, the first time. That is my onco-philosophy,
and that is how we treat cancer at HCG. It is
genomics – an understanding of the genome of a
cancer cell and the use of that knowledge to choose
the treatment that allows us to have a personalized
approach to cancer medicine. Our Hub-and-Spoke
14 | March 2019 |

17. 7. What are your major threats and challenges?
What has been your strategy to overcome these?
Even though things have improved over the years, in
the past, regulatory issues and lack of transparency
in the system made it difficult to get the necessary
plan approvals and in making sure that the
governance in each state is addressed. When it takes
2-3 years to build a single cancer centre, these
concerns really hamper our execution of multiple
cancer centres across India. Very few people in the
world have managed to get it right, including MD
Anderson which is a single centre. Getting the right
talent was also a challenge that we overcame by
making it doctor-centric. We rope in doctors who are
not just treating the disease but also show interest in
research. Bringing in the necessary technology is a
huge motivational factor for these doctors.
8. What have been your major accomplishments?
Please mention any awards or accolades you have
received so far, if any.
We are the first hospital in India to receive the
Golden Peacock Award – in Innovation Management.
We have bagged the award of ‘The Most Innovative
Single Speciality Healthcare Entity’ by VCCIRCLE;
won the Frost & Sullivan Oncology ‘Leader of the
Year’ 2 times in a row; won ‘Best Health Care Group
of The Year’ by BMA. In 2014, we also won the Best
Marketing Campaign for SelfV Survivor Stories at
the Asian Healthcare Leadership Awards 2014.
9. What are your future plans for the company?
Where do you see the company in the years to
come?
Presently, we have 26 oncology hospitals across the
country, and we are coming up with our centers in
Delhi, Mumbai, and Kolkata. We are also into multi-
specialty and coming up with our fifth center. We
feel our fertility chain Milann is rated number one
and see significant opportunities to grow. In the near
future, we are looking forward to creating a
multi-specialty with entrepreneurs.
one was able to help him out with a bloodless transplant.
The benefits of this process are that there is no need for
donors, fewer chances of spreading infection, reduced
cost and no chances of severe diseases that are otherwise
possible in blood transfusion. The patient was charged
almost US$100,000 (approx. INR 45 lakh), but he only
paid around INR 15 lakh at HCG. The right treatment
and affordable care make us the go-to hospital for cancer
treatment.
5. Having stood against cancer for years, how do
you think India has progressed in providing
better cancer treatment for all? What more needs
to be done?
Cancer still is one of the dreaded ailments. We have
seen significant changes in the approach of cancer
care in the last couple of decades. It has moved from
evidence-based medicine to personalized care with
the help of improved modalities for treatment leading
to better outcomes. The advent of advanced new
technologies has changed the way doctors and
patients can approach radiation, making it a safer and
more effective form of treatment. The use of artificial
intelligence – that has taken the healthcare industry
by storm helps in improving early detection of breast
cancer, and it is helping scientists to predict what
combinations of the existing drugs may work in
different types of cancer.
6. What are various scientific and technological
developments in healthcare industry? How do
you ensure to stay updated and leverage these to
provide better care?
An unparalleled pace of technological advancement
has already made inroads in the healthcare sector.
Innovations in the digital space have now enabled
individuals to remotely monitor heartbeat, blood
pressure readings, rate & depth of breathing and a
host of other things. Technologies are aiding
doctors/physicians in diagnostics and determining the
problems.
| March 2019 | 15

20. angalore
aptist
Hospital
B
Compassionate and Quality Care for All
credible honest work over the
years. The support and
encouragement of the community
is invaluable. This comes about
when the community feels that
there is a ‘value add’ because of
the hospital. Integrity and
professional excellence have been
hall marks of the institution.
Being relevant to the community
will also mean being up to date:
constant innovation, keeping up
with the changing realities and
demands, staying abreast of
technological advancements are
aspects of this.
2. At BBH, what are the novel
services and solutions that
benefit the patients? What are
these benefits that they reap?
Facilities
• Approximately 25% of our beds
(72 of them right now) are
related to intensive care. There
is currently a big need for a
provision of well-equipped high
quality intensive care in
hospitals. It was this realization
that drove us to augment and
increase the number of these
beds.
• Comprehensive Cancer Care:
Number of malignancies is
going up by the day. There is a
felt need for a complete cancer
care – all under one roof.
Radiation Therapy, Medical
Oncology, Surgical Oncology in
all specialties are the features of
HCO. A state-of-the-art Bone
Marrow Transplant Unit is being
established and should be ready
very shortly.
hospital that is relentlessly serving the Indian healthcare industry
Asince over 45 years with its holistic and compassionate care
services is Bangalore Baptist Hospital (BBH). This 340-bedded
multispecialty mission hospital is leading the way of ensuring quality
healthcare in the country. To know more about its remarkable services, we,
at Insightscare, bring an exclusive interview with its CEO, Dr. Naveen
Thomas. Dr Naveen Thomas is a specialist in General and Paediatric
Surgery and has an M Phil in ‘hospital health systems management’.
Presently, he heads the team which has been responsible for the hospital’s
growth.
1. We would like to know about your interesting journey, from an
outpatient clinic to a Multispecialty hospital to the success height
BBH is at today.
The biggest asset we have today is that of an implicit trust of the
community around us. Trust is not earned overnight; it is a result of
18 | March 2019 |

21. • Mother and Child Care: Bangalore
Baptist Hospital has the highest
number of deliveries per month for
any private hospitals in Bangalore. In
fact, it is much more than that of
private medical colleges in the city.
High risk obstetrics, advanced gynae
surgeries, neonatal and paediatric
ICU, paed neurology, paed
cardiology, paed pscyciatry, paed
genetics, and paed surgical services
are being offered.
• Reproductive Medicine Unit:
World-class IVF facilities with
world class results
• Comprehensive Cardiac
Sciences: Interventional
Cardiology and Cardiothoracic
surgical services are being
offered. Complex interventions
are being done on a regular
basis.
• Geriatric Services: BBH
recently received the “Older
Patient Friendly Hospital”
award. Our geriatrician Dr
Benjamin received the
Vyoshreshtha award from the
Vice President of India in 2018.
• Nephrology Services: Almost
1000 haemodialyses are done
every month. Senior
nephrologists and urologists are
part of the team.
• Spine surgeries, joint
replacements, bariatric surgery
services, pulmonology,
andrology, head and neck
oncology, rheumatology,
endocrinology are some of the
services offered.
• Large Community Outreach
Services: One million people are
served in Bangalore Rural
District and another million are
covered in the 12 slums of
Bangalore. Palliative care
services reach out to people in
need of terminal care, a great
felt need. District disability
rehabilitation center in
Bangalore Rural District is run
by BBH in collaboration with
the government.
• Post graduate residency courses
in 11 specialties (DNB courses)
are offered. BBH was conferred
the ‘Best Teaching Hospital’
national award a few years ago.
• We hope to continue to partner
with other collaborations. One
such example is our
collaboration with Baylor
University in the U.S. We were
recipients of the USAID grant in
the year 2015-16 which resulted
in the building of a state-of-the-
art ‘Simulation Education
Research Centre’. High fidelity
mannequins and facilities have
helped in the education of
nursing students, nurses, post
graduate medical students, and
other health care professionals.
3. BBH is known for its 46 years of
Quality, Service, and Care. How
have you managed to remain on
the top of the ladder for all these
years?
Association with Christian
Medical College, Vellore, has
been a very positive factor in the
growth of BBH. Commitment to
the quality journey very early on
has helped chart its course towards
greater heights. BBH was the first
mission hospital in the country to
be NABH and NABL accredited.
When Baptist Hospital received
this award, it became part of the
Interview with Insights Care
| March 2019 | 19

22. first one hundred hospitals thus recognized in the country. Health Communication Workshops
were conducted all over the country in various hospitals, medical colleges, and even defense
establishments. Institute of Healthcare Excellence has been initiated (IHE-BBH) in Baptist
Hospital to provide a forum for exchange of ideas and to share knowledge.
4. Being focused on compassion and charity, how is BBH helping the underprivileged
Section of the society? Also, tell us about your Community Health Division (CHD).
Being relevant to the disadvantaged is central to the existence of Bangalore Baptist
Hospital. 18% of the total budget is reserved for the care of the poor and the
disadvantaged. This is true within the hospital and also in the large community health
network outside the confines of the hospital. The higher paying patients do ask for more
frills and better ambience, but they pay more and thus, are able to help subsidize the poor.
At BBH, the concessions are reserved only for the ‘general subsidized’ category. On an
average, the patient mix is that of 35% private patients to 65% general patients.
5. BBH claims to be the first mission hospital in India to be accredited with NABH and
NABL. What led to this?
There has always been a realization that there has to be a palpable commitment to quality.
When BBH received NABH and NABL accreditation, it was among the first 100 of the
country. BBH was also the first mission hospital in the country to be thus accredited.
Nursing Excellence award was given in 2018.
I am reminded about the story of the mountain climber who was lost in a blizzard. After
days of frantic search and rescue efforts, as his team members erected a stone in his
memory, they inscribed the following sentence: “When last seen, he was still climbing”.
That, in a nutshell, crystallises the BBH story. We hope we will never stop climbing.
Quality is a journey; not a destination.
20 | March 2019 |

23. 6. At the position it has achieved, BBH must have been adorned with various honors.
What are the major awards and felicitations that you have received so far?
• 2019 : AHPI Award for the Category “Best Hospital to Work for”
• 2018: Vayoshreshtha Samman (National Award for Senior Citizens)
• 2018: Nursing Excellence accreditation by NABH
• 2017: Centre for Quality Promotion by CAHO
• 2017: IMC RBNQ Certificate of Merit for “Performance Excellence”
• 2017: AHPI Healthcare Excellence Award 2017 for “Excellence in Community
Engagement”
• 2015: Most Promising Diagnostic Facility in Karnataka by Global Business &
Leadership.
• 2015: Best Laboratory Award in the CAHOCON-2015
• 2014: Healthcare Excellence Award
• Most Promising Multi Specialty Hospital in Bangalore by Worldwide Achievers.
• 2014: IMA Medachievers.com Award for “Excellence in contributing towards Medical
Education” by Indian Medical Association (IMA).
• 2014: QCI-DL Shah National Quality Award for “Quality Initiative for the Nation”
• 2013: QCI-DL Shah National Quality Award
• 2012: Teaching Excellence Award from the National Board of Examinations at the
national level
• 2012: FICCI Healthcare Excellence Award for making ingenious contributions to
operational excellence
• 2011: NABH and NABL Accreditation
7. It is highly important to stay abreast with all the new trends and technological
advancements in this industry. How have you managed to do this?
We invest in people. ‘Personnel’ have been the greatest asset. Commitment to teaching
has resulted in further improvement in quality. To answer about adopting the
technological advancements, best of the equipment are available in the hospital. Just last
year, a 128 slice high end CT scan machine and a digital mammography machine with
facility for stereotactic biopsies were added on. Critical care, anaesthesiology, operation
theatres, etc. have seen much investment and importance. Not only what is seen, but
what is at the ‘back end’ – that is unseen is given much importance.
8. What are your future plans for the hospital? Where do you see BBH in the years to
come?
To be a beacon of healthcare innovation and quality, continue to impact many more
lives,communities, villages, and slums, continue to grow to a 500-bed credible tertiary
care centerof ‘Quality with Compassion’, to influence and partner in policy
development and the qualityjourney of fellow travelers and healthcare organizations. A
new mother and child block,addition of brachytherapy center, state-of-the-art bone
marrow transplant unit are all taking shape. One of our aims is to grow as an
educational institution - imparting quality medical education at all levels.
| March 2019 | 21

24. PHISHING
ATTACKA Real and Ubiquitous Threat for Healthcare Organizations
hough it seems that phishing
Tis an outdated mode of
hacking, the brutal truth is
that it is still alive and is a real threat
to the healthcare industry. In fact, it
has become a preferred method for
hackers to breach healthcare
organizations to steal valuable
medical data and has devastated the
healthcare industry over recent years.
The primary purpose of a phishing
attack is to gain a grip in the
organization by infecting a computer
or other endpoint.
A recent data breach investigations
report has found that financial
pretexting, i.e. obtaining financial
information under false pretenses and
phishing has represented around 95
percent of all breaches, with email
being the key element.
Attackers use various social
engineering tricks to catch the victim
into clicking on the malicious link.
They search for public sources to
fetch information about the
organization in the email to make it
look trustworthy. The attackers often
create an urgent scene. For an
instance, there is some admin IT task
that needs to be done to access to
their email, and then they ask us to
click on the link given and the
system is attacked.
Medical Records are their Prime
Target
Today, attackers are becoming more
successful at penetrating networks
because their techniques are getting
more precise and sophisticated. A
recent survey expressed that
attackers are mostly attracted to
valuable medical records. Over one-
quarter of the organizations had
experienced a successful phishing
attack that had infected their network
with malware. Also, attackers are
very conscious of timing for phishing
22 | March 2019 |

25. emails. Hence, they follow the time strictly and trick
victims.
CEO Phishing
At times, attackers also launch spear phishing attacks
against corporate executives within a company. If they
can enter the network with ease, the attackers can lay
low for months collecting data on email flows. Once
they have enough information, they create a fake scene
of being a top-ranking executive and carry out evil
schemes. This situation is termed as ‘CEO Phishing’,
which is the ultimate authority scam.
Phishing schemes involve impersonating an authority
figure and CEO Phishing is the best example of this.
What better option does the attacker have than holding
the authority of a CEO? In such a case, the attackers
could pose as the CEO and direct the CFO to wire
money to a supplier, which is basically an account set up
by the attackers.
Effective Training Can Resolve the Issue
Employee training is considered as one of the best ways
to fight phishing and it should be done on a frequent
mode. The training should be impactful, timely, relevant,
and robust in the case of employees handling patients’
digital healthcare data. Also, arranging such sessions
once a year does not prove enough to combat phishing
and hence, such sessions should be organized often.
The training should focus on training employees to look
for every minute detail of a phishing attack and what not
to click on in an unsought mail. This is because the email
is considered as the most frustrating thing as it easily
opens the door for malicious attacks.
Best Security Tools
Tools such as Domain-based Message Authentication,
Reporting, and Conformance (DMARC) protocol
Cyber-security in Care
| March 2019 | 23

26. improves email security by providing greater accuracy on the sender's identity. DMARC is designed to identify
forged sender addresses that appear to be from legitimate organizations by providing the accurate domain name in
the 'From:' field of email message headers. It enables organizations to stop scammers from using an email domain
to attempt infiltration. The protocol basically assists the organization to stay assured that an email received from
the domain name is registered to servers that you own and prevents someone spoofing your email domain.
Below are the techniques any organization should implement to prevent from the phishing attacks.
• Audit of the Current Cybersecurity Environment
Today, the vast use of mobile and IoT devices carry a huge number of threats. Hence, organizations should
conduct an exhaustive and ongoing valuation of their susceptibilities. Also, it is beneficial for the companies to
stay aware of the threats, keeping updated patches, and using defensive tools that protect against evolving
malware.
• Segment Networks
One of the toughest challenges of safeguarding patient data is to keep the sensitive information quarantined
from the rest of the network, making the cyber attackers difficult to reach it. Implementing segmentation
employs routers, firewalls, and other various tools to restrict access to parts of the network, providing an added
layer of security to PHI.
• Train End Users
Healthcare industry is the only industry where inside threats prove superior to those from outside an
organization. Hence, to prevent accidental exposure from insiders, training employees to detect and report
suspicious email activity is pivotal. It has also been believed by various healthcare companies that training can
help to reduce attacks while improving confidence.
There is no doubt that phishing is a significant danger to healthcare organizations. It is the most chosen method for
attackers to steal medical records and to deploy Ransomware. Therefore, healthcare organizations need to mold
their systems to prevent phishing attacks from arising. As discussed above, to battle phishing, organizations need
to train employees on how to detect and avoid phishing emails. Adopting best security practices and deploying
appropriate technology would lessen the chances that a phishing attack would succeed.
- Ashwini Deshpande
| March 2019 | 24

28. Inlaks&BudhraniHospital
Named after its Founder, Sadhu T. L. Vaswani, the
Sadhu Vaswani Mission, Pune has been serving the
humanity for over six decades. Working in the fields of
education, medical relief, cultural, and spiritual advancement,
the Mission has been serving generations with compassion and
kindness. It is a distinguished world over as a humanitarian
service organization, respected for its integrity and
commitment. The Mission seeks to extend a helping hand to
the destitute, needy, and underprivileged irrespective of caste,
creed, race or religion. In India, its service activities extend
across the spheres of education, medical aid, village upliftment,
relief, and rehabilitation, vocational training, spiritual meetings
and satsangs.
Dada J. P. Vaswani envisioned a dream project to build a
hospital. “Where no sick person would be turned away for lack
of funds; where even the lowliest of the lowly irrespective of the
pecuniary standing would receive the medical treatment that
his condition required; where a patient would not be reduced to
a mere case number, but would be treated with love, respect,
and sympathy,” he says.
With this dream at heart, the Sadhu Vaswani Mission's Medical
Complex was set up. Since its inception, the charitable multi-
discipline general hospital named Inlaks & Budhrani
Hospital has been run by the Sadhu Vaswani Mission for last
30 years. Inlaks & Budhrani was commissioned in the year
1989 and was inaugurated on 9th January 1989 at the Holy
Hands of Mother Teresa (Noble Laureate). The Mission has
also established a dedicated Cancer Institute known as Morbai
Naraindas Budhrani Cancer Institute and Kriplani & Kundnani
Eye Institute for community Ophthalmology and Fabiani &
Budhrani Heart Institute, a temple of Healing Hearts. It is a
philanthropic non-profit institute, which has been rendering
medical services to the under privileged and needy sections of
society. Sadhu Vaswani Mission’s Medical Complex comprises
of:
BlendingProfessionalExcellencewithCompassionateCare
1 MULTISPECIALITY
HOSPITAL
Most Influential
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SadhuVaswaniMission's
MedicalComplex
26 | March 2019 |

29. ‘‘
“Charity Hospital at Poor Patient’s
Door Step” arranged by the office of
joint charity commissioner Pune
rd
region, on 3 December 2017.
Inlaks & Budhrani Intensive Care Unit
rd
has been ranked 3 in a “Critical Care
Hospital Ranking Survey 2018,” an
initiative of the Times Group.
World Class Intensive Care
The ICU is recently renovated with
state-of-the-art infrastructure and
services which the Hospital takes pride
in. It has the latest and the most
sophisticated systems in place to
facilitate intensive care to the
bedridden debilitated patients who
need it the most. A dedicated and
skilled team of consultants, doctors,
nursing staff and paramedics working
round-the-clock ensures that patients
suffering from serious health
conditions and life threatening
complications receive expert
professional care.
Teaching and Training Activities
Inlaks & Budhrani Hospital has made
its mark as a teaching institute as well.
Since 2000 this hospital has been
accredited with the National Board of
Examinations, New Delhi for DNB
course in the following specialties;
General Medicine, General Surgery
and Orthopedics, Family Medicine,
Surgical Oncology, Radiotherapy, and
Pathology.
• Inlaks & Budhrani Hospital
• Morbai Naraindas Budhrani Cancer
Institute
• Kirpalani & Kundnani Eye Institute
• Fabiani & Budhrani Heart Institute
• Sadhu Vaswani College of Nursing
A Glimpse into the Temple of
Healing
Inlaks & Budhrani is run with the
vision to deliver quality healthcare
services with a smile, integrity and
honesty. The uniqueness of the
organization lies in its ethical policies.
It has fixed charges for its hospital
services. It is a mission driven
community organization with a
genuine charity program in place. The
most important factor of its service that
sets it apart is its comprehensive
patient care approach and a holistic
health care center. It works towards
being an Institution, which is an
embodiment of compassionate care; of
helping & healing in a holistic manner.
It aims to be the preferred provider of
Healthcare Services in Pune.It focuses
on preventive, palliative, curative, and
rehabilitative care.
Artificial Limb Program: Helping
People Take a Step Forward
In 2007, to mark the beginning of
th
Revered Dada’s 90 Birthday
Celebrations were kicked off with a
service program for providing
customized artificial limbs to those for
whom being on their feet is a distant
dream. Artificial Limb Donation
Camps were held in Pune and various
districts of Maharashtra. These camps
have been constant over the years and
have become an annual gift. Till date
Inlaks & Budhrani have covered over
35 districts of Maharashtra. A total
number of 18576 patients have been
provided with Customized Artificial
Limbs free under this program.
Awards and Accreditation
“In everyone’s life, there are moments
when one is filled with a sense of pride
and utterly humbled, all at the same
time!” Such was the experience of its
highly proficient and accomplished
Oncology team of the Morbai
Naraindas Budhrani Cancer Institute
that was felicitated on the evening of
7th December 2017 at the Hyatt
Regency, Pune. The Times Group
chose to recognize the outstanding and
exemplary contribution made by the
Morbai Naraindas Budhrani Cancer
Institute to the lives of those suffering
from ‘the fearsome, formidable
Cancer.’ Being honoured & accorded
as the ‘Times Health Icon’ in the field
of Oncology was a fitting tribute and a
well-deserved public homage to
Beloved Gurudev Sadhu T. L. Vaswani
and Rev. Dada J. P. Vaswani. His prime
vision is to enkindle the spirit of
service and promote such ‘Temples of
Healing.’
The organization has also received the
charity award for the program
‘‘Every patient is a
picture of God, to serve
him is to worship God
- Rev. Dada J. P. VaswaniRev. Dada J. P. Vaswani
| March 2019 | 27

30. LOURDES
HOSPITAL An Eminent and Compassionate
Care Provider
Situated in the heart of Cochin,
the commercial capital of Kerala,
is a premier multi-specialty,
tertiary care hospital, Lourdes
Hospital. Commenced in the year
1965 under the aegis of the
Archdiocese of Verapoly, Lourdes
today attends to around 500 in-patients
and 1700 out-patients, daily, and
attracts patients not only from all parts
of Kerala but from other states of India
as well as from abroad. It is also the
first mission hospital in Kerala to get
the NABH Accreditation for Quality of
Services.
Lourdes Hospital has now around 37
established specialty/super specialty
departments. These are growing
steadily, equipped with the state-of-the-
art equipments and manned by trained
and dedicated staff, many of which
now run training program. It is also a
full-fledged teaching institution,
conducting postgraduate (DNB)
courses in 14 specialties, has a Nursing
College giving B.Sc., Post B.Sc. and
M.Sc. courses, Nursing School
(GNM), a Paramedical College
offering various courses, and is an
AHA International Training Centre as
well.
Services and Facilities
Lourdes offers a wide array of services
to its patients. This includes specialty
services, super-specialty services, and
many others.
Specialty services encompass
General Medicine, General Surgery,
Obstetrics and Gynaecology,
Paediatrics, Otophinolaryncology
(ENT), Orthopaedics, Ophthalmology,
Dental Surgery, Behavioral Science,
Dermatology, Pathology,
Microbiology, Anaesthesiology,
Radiology and Imagiology, Family
Medicine, Pain and Palliative
Medicine, and Emergency Medicine.
Super specialty services include
Interventional Cardiology, Cardio
Thoracic Surgery, Neurology,
Neurosurgery, Neonatology,
Rheumatology, Pulmonology,
Oncology, Fertility Clinic, Vascular
Surgery, Plastic Surgery, Nephrology
and Toxicology, Urology and Kidney
Transplant, Arthroscopy and Joint
Replacement, Bariatric and Metabolic
Surgery, Paediatric Cardiology,
Cardiac Electrophysiology, High Risk
Obstetrics, Gastroenterology, Cardiac
Anaesthesiology, and Anaesthesiology
and Critical Care.
Lourdes provides several other services
as well, like Executive Health
Checkup, Clinical Psychology,
Rehabilitation, Physiotherapy, Haemo
Dialysis, International Desk,
Laboratory, Blood Bank, Emergency
Services, Clinical Nutrition and
Dietetics, Domicilliary Care Services,
Ambulance Services, School Health
Program, and Corporate Health
Program.
28 | March 2019 |

31. ‘‘
‘‘
An All-round Leader
Rev Fr. Shaiju Augustine Thoppil is
the Director of Lordes. He has been
associated with Lourdes Society for
Healthcare and Research since 2008.
After completing his Master of
Hospital Administration from Father
Muller Medical College, Mangalore,
he joined Lourdes Hospital as
Associate Director. In his new role as
Director of Lourdes Institutions, Fr.
Shaiju has been responsible for the
entire operations of Lourdes Hospital
Kochi, Lourdes College of Nursing,
Lourdes School of Nursing, Kristu
Jayanti Hospital, Lourdes Academy of
Health Sciences, and Lourdes academy
for clinical Training.
Fr. Shaiju has around one decade of
professional experience in Healthcare
Administration. He has taken several
successful quality initiatives to
improve Patient Safety and Quality
Healthcare. He is also the President of
AMCSFNCK (Association of the
Management of Christian Self
Financing Nursing Colleges of Kerala).
He is also playing a devoting role in
the Healthcare delivery system of the
state as the secretary of CHAI Kerala
(Catholic Health Association of India)
and secretary of health commission
(KRLCBC).
Why Lourdes?
As a Christian mission hospital,
Lourdes always focuses on healthcare
service with a human touch of love for
all its patients, irrespective of cast,
creed, and color. Even after having 54
years of service excellence in the
healthcare industry, the hospital
charges are comparatively lower than
other multi-specialty hospitals
The hospital’s real strength and
incentive remains its strong sense of
social commitment in providing an
affordable, high quality, and patient-
centered care. It is focused on a holistic
healing, encompassing all dimensions
of human life-mind, body, and spirit.
For over half a century, Lourdes has
been committed to serving the less
fortunate sections of the society. It
does this through its free outreach
clinics and funding programs designed
for the financially backward sections of
the society and more. Lourdes Hospital
is confident that its mission of
providing excellent and affordable
healthcare to all will continue unabated
in the future too.
Recognitions and Awards
Lourdes Hospital is felicitated by
several prominent sources. Following
are some of the honorable laurels it has
received so far:
Ÿ NABH - National Accreditation for
Patient Safety & Quality of Care by
Quality Council of India
Ÿ Bureau Veritas’ Green Operation
Theatres Certification
Ÿ Green Energy Initiative Award
from Kerala State Electricity Board
Ÿ First Baby Friendly Hospital in
Kerala in 1993, by UNICEF
Ÿ The Week English Magazine award
for the Best 5 Hospitals in Kochi
2014
Ÿ Re-certified as Baby Friendly
Hospital by WHO & UNICEF in
2010
Ÿ Indywood Excellence Award
Ÿ Creative Vision Vanithalokam
Healthcare Award
Lourdes Hospital Post Graduate
Institute of Medical Science and
Research
Lourdes houses several institutes that
include Kristu Jayanti Hospital, Kristu
Jayanti Ayur Care, Sidhi Sadhan
College of Nursing, Lourdes College
of Paramedical science, School of
nursing.
The hospital as a Post Graduate
Institute of Medical Science &
Research offers 16 post-graduation
medical courses. Under the DNB
program it offers courses in General
Medicine, Family Medicine,
Paediatrics, Anesethesia, General
Surgery, Orthopaedics,
Otorhinolaryngology, Gynaecology,
Psychiatry, Radiology, Urology,
Emergency Medicine, Pathology, and
Cardiology. It also offers fellowship
programme in arthroscopy and
arthroplasty under orthopedics and
neonatology. Other than these, it offers
B.Sc., M.Sc., Post Basic B.Sc., and
GNM in nursing. Lourdes also has
certified courses by American Heart
Association including Advanced
Cardiac Life Support (AHAACLS-P),
Basic Life Support Instructor (AHA
BLS-I), and Advanced Cardiac Life
Support instructor (AHAACLS-I).
Outreach Programs
Family Medicine Department provides
continuing and comprehensive
healthcare for the individuals and
family. It integrates the biological,
clinical, and behavioral sciences and
encompasses all ages, sexes, each
organ system, and every disease entity.
The hospital provides primary care for
acute and chronic illness for patients of
any age and gender. The community
outreach Clinics are organized at seven
rural and urban areas of the city. This
ensures affordable quality healthcare at
the doorstep of patients for their
convenience.
Rev Fr. Shaiju Augustine Thoppil
Director
1 MULTISPECIALITY
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Most Influential
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Excellence in healthcare, manifesting Jesus’
love in service, giving his life to humanity
| March 2019 | 29

32. Nutr ion
Post Surgery
The Most Necessary Fuel for a Steady and Quick Recovery
urgery of any kind is a traumatic event for the body. The stress and pain the body goes through needs to be
Saccounted for during the recovery period. Proper food and nutrition during this period is a must. The rate at
whichthebodyrecuperatesdependsontheamountofnutrientsitreceives.
1
Themostimportantparttowatchpostyoursurgery.Strictlykeeptothediet
the doctor has recommended. The functioning of the intestines becomes a
bit weak during this period. To keep a good and healthy bowel following a
physicianapproveddietisamust.
Diet
2
Make sure you keep yourself hydrated. Water, fruit juice, and coconut water
should be an integral part of your daily diet. Keeping yourself hydrated will
helpwithconstipation.
Fluid Intake
30 | March 2019 |

33. 3
Fruits and vegetables, especially leafy vegetables, are fibrous foods, which
aidinacombatingconstipation.
Fiber-rich Foods
4
Replace large portions with smaller, more frequent meals and snacks. This
willgiveyouenergyatalltimesandhelpyourbodytorecuperatefaster.
Small Portions
5
These help in boosting the healing process, gives you more energy, and
strengthensyourimmunesystem.
Protein Intake
6
Avoid the consumption of sugar in excess, cut off alcohol consumption
completely, and also avoid processed foods altogether. They can be harmful
forthehealthofthebodyandcanworsenitfurther.
Sugar and Alcohol
7
In case your appetite is low, ask your doctor for nutritional supplements.
Holistic diets, with all the nutrients in a balanced form, are of utmost
importance.
Loss of Appetite
Aftercare NecessitiesAftercare Necessities
| March 2019 | 31

36. PrasadHospitals
Every patient wishes to receive quality care at an
affordable cost. Patients also desire to get treated under
state-of-the art facilities with stringent patient safety
measures and utmost precision. Hyderabad based Prasad
Hospitals is one such leading healthcare provider that is
fulfilling these medical aspirations.
With the vision to create a patient centric medical facility
where patients feel abode during the process of healing,
Dr. K. Suma Prasad laid the foundation of this
multi-speciality hospital. She is the Managing Director at
Prasad Hospitals and a renowned Infertility Specialist &
Gynaecologist.
It is a ISO 9001:2008 certified hospital that has built a special
niche in the hearts of common people, with its radical
Infertility, Gynecology, Orthopedic, General Medicine, and
Critical care services. Prasad Hospitals is the only NABH
accredited and 100 bedded multi-speciality hospital in
Nacharam, Hyderabad that has served more than 2 lakh
patients since its inception in 2014. The hospital through its
high quality and tailor-made medical and surgical care services
has even earned several accolades and laurels from the industry
veterans.
The Leading Light of Prasad Hospitals
Dr. K. Suma Prasad is one of India’s leading IVF specialist
who has done extensive research work in the field of medicine.
She has completed her graduation (MBBS) from Gandhi
Medical College, Hyderabad, Andhra Pradesh and
post-graduation (MD) from OBGYN, Davanagere, Karnataka.
Her mission is to adopt the latest technologies in the health
sector and offer world class healthcare services at affordable
prices to each and every individual. So far she has been
successful in achieving her mission which get reflects from the
excerpt of one her patient.
“After visiting numerous places across Telangana for 7 years, I
was referred to Dr. K. Suma Prasad by my cousin, after trying
with IUI, doctor did IVF and it was successful. I strongly
recommend for infertility treatment”- Mrs. Sangeeta Gosh,
Patient
1 MULTISPECIALITY
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Most Influential
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WinningPatients’TrustwithitsAdvanced&Affordable
HealthcareServices
34 | March 2019 || March 2019 |

37. ‘‘
Associated with Varied
Organizations across All Verticals
Prasad hospitals is associated with
various prestigious organizations such
as Delhi Public School, Voith Turbo
Pvt. Ltd., Pallavi Model Schools,
Shalivahana Group, Melite
Technologies, Dedietrich, SBI Bank,
Axis Bank, Bank of Baroda, Chiral
Biosciences Pvt. Ltd., Sri Krishna
Pharmaceuticals, Omnimed Solutions
Pvt. Ltd., Clearsynth, Elmot
Alternators, Avra Labs, Salicylates &
Chemicals, GPT Pharma, etc.
Optimistic Future Aspirations
Prasad Hospitals is set to expand its
health outreach by adding three more
new specialties in the Nacharam area
that are currently needed but
unavailable in the surrounding area. It
is also setting up outreach clinics in the
vicinity to increase utilization of
existing assets by raising funds through
internal accruals.
Moreover, while giving some clue
about the further expansion plans,
Dr. K. Suma Prasad revealed,“We are
also planning to setup sales offices in
the Multi-Facility Economic Zone
(MFEZ), Zambia, Saif Zone, Sharjah,
FTZ Mombasa, Kenya -owing to good
ease-of-business and taxation
benefits.”
“Through International business
projecting, Prasad Hospitals is set to
be in the Top Ten Hospitals in
Telangana by 2020,” concluded Dr. K.
Suma Prasad.
The Source of Inspiration Behind
Prasad Hospitals
Dr. KVR Prasad, the Director at
Prasad Hospitals is the main
inspirational force that is driving this
hospital towards the zenith of success.
He has over four decades of vital
experience in the field of healthcare.
Dr. Prasad founded Sridevi Nursing
Home in 1974, and from a small
nursing home, it is now a 50-bedded
maternity and nursing facility in
Warasiguda, Hyderabad.
Even at the age of 80, Dr. Prasad sees
over 150 patients’ every day and fills
hope in their lives. Dr. KVR Prasad’s
ability to practice excellent and ethical
healthcare is the prime reason behind
the inception of Prasad Hospitals.
Eminent Facilities for the Patients
Prasad Hospital’s Modular Operation
Theatre with 0% surgical infection
rate, IVF lab with clean room
technology, five star deluxe rooms, and
general ward with seven way
functional beds make it one of the most
advanced healthcare provider in
southern India. There are many other
eminent facilities as well that this
hospital provides to its patients, like:
• The hospital has ultra-modern
operation theatre complex equipped
with the latest machinery and
laminar airflow systems
• Fully equipped emergency rooms
• High end Intensive Care Unit
(I.C.U)
• The hospital provides 24/7 services
of Radiology, Pharmacy, Lab,
Emergency Service & Dialysis
• Round the clock medical services
by its team, which include medical
professionals, nurses, allied health
professionals such as pharmacists,
physiotherapists, dietician and
support staff
• Empanelled with all Insurance
companies and State Government
schemes like Arogyasri. Employee
Health Scheme, Arogya Bhadratha
etc.
• Ergonomic & Patient-Friendly
Consultation Room
Moreover, the presence of leading
Gynaecologists, Orthopedicians,
General Physician, ENT Surgeon,
Pulmonologist, Radiologist,
Ophthalmologist, Urologist,
Paediatrics, Physiotherapist, Dentist,
and Neuro-Physician on its board
assists in delivering wide range of
services to its patients.
Spearheading on the Research Front
To help community fight against newly
emerging diseases and disorders-
Prasad Research Foundation (PRF)
was established in 2017. The main
focus of PRF is to do research related
to disorders that affect a mother and
her child.“Research on Placenta
derived Stem cells and Umbilical Cord
blood derived Stem Cells are our
priority which has developed into the
cell-based therapy unit at our Prasad
Hospitals,” stated Dr. K. Suma Prasad.
As per the CDSCO DCGI guidelines
its research unit has been organized
with GMP standard laboratory facility
having class 10000, SS 304 grade
panels, AHUs, organized entry and
exit, and basic as well as sophisticated
instrumentation.
‘‘Your journey from illness
to wellness begins here
Dr. K. Suma PrasadDr. K. Suma Prasad
Managing DirectorManaging Director
| March 2019 | 35

38. |
SaiSanjeeviniHospitals
The hospital wishes to deliver world-class patient care
services in a comprehensive manner, to respect every
individual with an emphasis on quality service and
excellence at affordable cost.”
Established in the year 2000, SaiSanjeevini Hospitals, is a
multispecialty hospital exclusive to Ortho and specialized
services in Neuro Surgery and Nephrology. It is a unit of
Singapanga Healthcare Pvt. Ltd, and has been providing health
services to the people in need for the last 14 years. It has 63
regular, part-time, and on call doctors, along with the tie ups
with all state government and central government schemes like
Aarogyasri EHSs, ESI, CGHS, and ECHS. It has strong tie-ups
with numerous insurances firms, for the betterment of the
patients. Headquartered in Kothapet, Hyderabad, the hospital is
committed towards providing comprehensive, integrated,
world-class healthcare facilities, with the help of best clinical
practices and cutting-edge technology.
The hospital is a vision, put to life by Dr. S. Anjaiah, who is
the Director of the company. After completing his M.S. in
Ortho, he was working in the government sector for 10 years.
During this period he observed that there was a dire need for
making healthcare affordable and available to the rural and
underprivileged sections of society. This led him to establish
SaiSanjeevini hospitals, with the insight of ‘Health for All’
with the highest quality of patient care at the lowest cost.
“Only thinking about the patient and their wellbeing up to their
expectation without compromising at any level,” is the mantra
the hospital works by. That’s the reason the patients that come
in become the brand ambassadors of the hospital.
About the Leader
Sai Sanjeeveni Hospital is being spearheaded by Dr. S.
Anjaiah, he belongs to the Nalgonda District of Telangana. He
has been in the medical field for the past 22 years and has
carved a niche for himself in the field of healthcare. He is a
TheOnethatInfusesLife
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39. ‘‘
th
• 30 June 2018, at Mumbai, ‘Quality
Brands India Central Govt. &
Powered by Times Of India’ for
individual contribution in economic
growth of India.
th
• 30 June 2018, at Delhi, Award for
‘International Health Care’ for
excellent contribution in
Orthopedic department.
th
• 6 Oct 2018, at Delhi, Award for
‘Jewel of India’ for contributing
towards education and socio-
economic development.
th
• 14 Dec 2018, at Delhi, the
‘Dr.A.P.J.Abdul Kalam Sadbhavana
Award’ certificate for Medical
Excellence.
th
• 14 Dec 2018, at Delhi, the
‘Rashtriya Nirman Rattan Gold
Medal Award’ for contributing
towards Education and socio
economic development.
Patient Testimonials
“Got treated for a ligament tear,
treatment was very good. Staff and
management were very cooperative
and patient friendly. Satisfied with
treatment and charges are very
comfortable.” -Bukya Venkatesh
“Good Hospital, my father was
admitted here. Timely response and
good doctor’s care helped him recover
soon, thank you SaiSanjeevini Hospital
team.” - Navetha Reddy K
young, compassionate, and dedicated
leader and medical professional.
He regularly participates in workshops
and seminars both at the national level
and international level to keep himself
abreast with the latest developments in
the field of Orthopedics. He is deeply
rooted in the belief that “Work is
Worship”
Delivering World-class Services to
Mankind
The hospital provides a range of
treatments with cutting-edge
technology for diagnostic and
treatment purposes, with care and
compassion.“We believe that medicine
and personal care are a great
combination to help people recover
faster and better,” says Dr. Anjaiah. It
has a wide array of specialties
including Pulmonology, Neurology,
General Surgery, Joint Replacement,
Nephrology, Neuro Surgery,
Gastroenterology, Gynecology, and
Critical Care. It is a pioneer among all
orthopedic hospitals in Hyderabad.
Other than regular services, the
hospital is involved in providing free
healthcare service to the
underprivileged sections of the society.
It has set up 40 to 50 healthcare
campuses in the past year; which
provide free drugs, investigations, and
have helped adopt 2 villages in
Nalgonda district. The hospital has also
set up one orphanage for boys, with a
capacity of nearly 300, by allowing
free treatment including admissions.
Through this, SaiSanjeevini addresses
socio & psychological issues also.
Uniqueness of its services includes:
• ‘Patient Care’ at all levels right
from doorman to chairman
• It changes trends according to the
needs and demands of the patients
• Provides effective training to all of
the staff
• And continuously strengthens the
marketing department to become
innovative
“We started with a motto Highest
Quality at the Lowest Cost. Common
man can afford all health facilities,”
says Dr. Anjaiah. To deliver excellence
in healthcare facilities to patient
SaiSanjeevini has strengthened,
supportive departments, Labs,
Radiology, and Dialysis with advanced
and sophisticated equipment.
Noteworthy Awards & Achievements
The hospital has received numerous
feats on its way to success, the
accolades and patient testimonials are
the result of its hard work and good
patient care and engagement:
th
• 4 December 2017, Indywood
Award, This award is given
combined by Health Industry and
Film Industry for best performance
at Orthopedics at Ramoji Film City.
Sai Sanjeevani is the only hospital
in Hyderabad, to receive this honor.
‘‘We treat you well,
you are in safe hands
Dr. S. AnjaiahDr. S. Anjaiah
DirectorDirector
| March 2019 | 37

40. ith so many new diseases on the loose, today, the mankind needs healthcare facilities more than ever.
WEven with numerous hospitals and clinical facilities opened up, they always remain busy or
overflowing. We need doctors to help us get rid any kind of ailment. But, what if you are told that the
place where you go for treatment is the one that can bring new diseases? However contradictory it may sound,
this is a fact. Hospital-aided infections, commonly known as nosocomial infections, are the ones that we bring
home from the hospitals we visit. These are present in the hospital environment and get transmitted through
various sources.
Nursing homes, outpatient facilities, hospitals, and clinics are the places where one can acquire such infections.
They can be passed to a patient from other patients, hospital staff, and so on. These infections are caused due to
non-sterile and unclean hospital atmosphere, loopholes in infection control practices, and sick employees.
Various types of nosocomial infections are present.
Intensive Care Unit (ICU) is the ward where patients catch infection the most. Out of all the factors, the period of
stay at a hospital plays a major role in this. It is said that around one in every ten patients admitted in the hospital
catches a hospital-aided infection. The patients whose medical condition is more complex have more resistance
towards anti-biotic medicine and they become the easy targets.
Role of Weak Immune System
Patients enter a healthcare facility already sick. During illness, their immune systems are already weak. So, when
an opportunist infection attacks such bodies, the bodycannot fight back. For example, let’s say a patient suffering
from a viral fever visits a hospital. His/her immune system is already busy fighting the virus. Meanwhile, if the
38 | March 2019 |

41. patient catches a bacterial infection from the hospital environment, the body cannot fight back then. Hence,
the infection develops and remains.
When does One Realize?
The symptoms of the infection start showing either in the 48 hours of admission in the hospital, after 3 days
of discharge, or after 30 days of an operation. The patients are admitted to the hospitals for ailments other
than the infection, but they catch the infection in the hospital surroundings.
Symptoms of Nosocomial Infections
The symptoms vary from type to type in the infections. Let’s look into some most common infections first.
Respiratory, surgical wounds, urinary tracts, gastrointestinal are the most common nosocomial infections in
people. Meningitis and pneumonia are also quite common. The symptoms for these may include fever,
headache, cough, shortness of breath, vomiting, nausea, diarrhea, difficulty in passing urine, burning
sensation while urinating, and wound discharge. These are various other infections and various other
symptoms related to these infections. A patient must remain careful, especially after discharge from a
hospital, and take immediate action once he/she feels something unusual.
| March 2019 | 39
Exclusive

42. Preventive Measures
• A lot can be prevented if the employees as well as the visitors at the hospitals wash their hands regularly.
The simple ignorance of washing hands has become a major source of starting hospital-aided infections.
• Improper and excessive use of anti-bacterial drugs has to be controlled. They aid in the process of catching
and retaining nosocomial infections.
• The doctors and hospital staff should always be wearing overalls, like mask, gloves, and coat, to avoid
touching people with bare hands and keep the process hygienic
• The used syringes should be discarded and all other instruments, including the stethoscope should be
disinfected or sterilized
• For UTIs, catheters and bags should be changed when medically indicated. Catheters should be inserted
aseptically and removed when not needed. They should be placed properly in order to enable uninterrupted
urine flow.
• Hospital beds, bed sheets, pillows, and covers should be changed and washed at regular intervals of time.
The rooms and wards should also be properly ventilated. Such simple hygiene practices matter a lot.
• ICUs should be scanned for infected patients as they can further be the source of an epidemic. Identified
patients can then be isolated and treated separately.
• Hospital-aided infections cannot be diagnosed until later, when the symptoms show. But, until then these
can spread from people to people, resulting in an epidemic. Healthcare systems, all over the world, have
not addressed this issue properly. Steps need to be taken in this direction by the healthcare industries of all
the countries as well as nosocomial control programs should be initiated by the hospitals. This will not
only improve health conditions, but also save the economic resources spent on these.
Diagnosis and Treatment
Some nosocomial infections can be diagnosed by the doctors only by looking at the symptoms in the patients.
Some may suggest the patients to get their blood and urine tests done. It is important for the patients to be
aware of these and report any extra discomfort they feel during their stay at the hospital or after the discharge.
As far as the treatment is concerned, usually doctors suggest rest and a few antibiotics or other medication to
the patients suffering from infections. It is suggested to stay isolated in order to prevent the further spreading
of the infection. A person should stay hydrated, drink a lot of fluids, follow a healthy diet, and take the
mediation timely till the infection is totally cured.
Understanding about the infections that can be carried home from a hospital, at our end, we need to be aware
of the notion – nosocomial infections. This will help in prevention, development of hygienic habits, and early
diagnosis. As on the healthcare providers’ end, there are various nosocomial control measures they can take
up. In the time where we hear about new diseases every day, we need to aid in preventing illnesses that can
be.
Aishwarya Nawandhar
| March 2019 | 40

44. SiddhantaRedcross
SuperspecialityHospital
We wish to create a center of excellence for Super
speciality medical care, teaching, training, and
research, while making community outreach support
programs for human wellbeing. We also aim to create an
effective referral network within and outside India for smooth
referral and transfer of patients.”
Established in April 2015, Siddhanta Redcross
Superspeciality Hospital is a state-of- art super speciality
hospital, which started with a 45 bedded hospital and has now
reached a capacity of 60 beds. The hospital is a joint venture
between the USM Healthcare and Red Cross Society, Bhopal.
Its motto is to deliver medical intelligentsia this region. “We
are a part of 100 bedded Red Cross Hospital with all super
specialties with a critical care unit built on international
norms, categorized into ICU and CCU,” asserts Dr. Subodh
Varshney, a GI Surgeon and Medical Director of the
hospital.
Siddhanta is conveniently located at the center of the city; just
13kms away from international airport and 4kms from
interstate bus stop and railway station. Situated in a posh
locality makes its environment favorable for a fast recovery. A
landmark of excellence, this hospital is designed and
constructed using the most advanced medical technology.
It offers a huge variety of services and treatments like:
Bariatric Surgery, Cardio Thoracic & Vascular Surgery
including Heart Transplant, Cardiology, Ophthalmology
(Advanced Eye Centre), Liver and Kidney Transplant, Intensive
& Cardiac Care Unit, Emergency Medicine, Gastroenterology
(Medical & Surgical), Minimal Access Surgery & Bariatric
Surgery, Nephrology with Dialysis, Neurology & Neuro-
surgery, Oncology (Medical & Surgical), Joint Replacement
Surgery, Plastic & Reconstructive Surgery, Psychiatry,
Respiratory Medicine, Spine Surgery, Laser for Varicose Veins,
QualityCareatAffordableCosts
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45. ‘‘
Year (<50 Beds)”, December 2015
• Six Sigma Healthcare Excellence
Awards for “Innovative Startup of
the Year”, December 2015
The Hospital believes that the
blessings of happy patients are the
most precious awards it has received.
Noble Vision of Siddhanta
The hospital works towards improving
healthcare and outcome in medical
fields by providing current, safe, and
holistic healthcare services by well-
trained experts and healthcare workers.
It provides a world class institute using
cutting edge technology at an
affordable price to all sectors of
society. Siddhanta Redcross Super
speciality Hospital is leading the
healthcare sector beyond the bottom
line by stressing on human resources,
patient outcome, employees
satisfaction and welfare of society and
development of science. It wants to
create a model where all section of
society can be treated at a topnotch
facility by experts and senior
consultant at affordable price. The
hospital's Transplant Services (Heart,
Liver and Kidney), are well known.
Siddhanta is continuous working
towards Optimizing Resources and
Adopting Indigenous Methods, so as to
deliver all its services in a cost
effective way.
Urology, Vascular Surgery, to name a
few.
Notable Leaders and Tie-ups
Siddhanta Redcross Superspeciality
Hospital (SRSH) is run by Dr. Subodh
Varshney, who is the Medical
Director, Upmanyu Trivedi, the
Director, and Rajeev Gupta, the
Director.
Mr. Upmanyu Trivedi is a leading
manufacturer and supplier of
Ayurvedic medicines. He was a
brilliant student in his academic life
and holds a Master's degree in Drug
Chemistry. He together with Dr.
Varshney and Rajeev has taken
Siddhanta to the heights of success.
Mr. Rajeev Gupta is one of the
promoters and a self-made technocrat.
A Civil Engineer by profession, he has
established his own company in this
sector. This trio together is the guiding
force, Siddhanta flourishes under.
Dr. Subodh Varshney is an excellent
surgeon, academician and human. He
is an innovative visionary, researcher,
educator, administrator, and social
worker of eminence. He has developed
the field of surgical gastroenterology in
Bhopal and at a National level. He
topped in the University and in
Madhya Pradesh state. He did his MS
(Surgery) from Gandhi Medical
College, after which he studied and
trained abroad. Dr. Varshney did his
Diploma in GI Surgery in France, and
FRCS that included in Liver
Transplantation, in Edinburg, UK.
He was awarded Fellowships of
American college of Surgeons (FACS),
American college of Gastroenterology
(FACG), Royal Society of Medicine
UK (FRSM), National Academy of
Medical Sciences (MNAMS)
Association of Colorectal Surgeons of
India (FACRSI) and Indian Association
of Gastro Endo Surgeons (FIAGES).
The hospital has numerous tie ups with
highly reputed government
organizations, which include: The
Central Govt. of India, Govt. of M.P.,
Bharat Sanchar Nigam Limited
(BSNL), Airport Authority of India
(AAI), Bharat Heavy Electricals
Limited (BHEL), Bank of Baroda
(BOB), Food Corporation of India
(FCI), M.P. Police, Indian Institute of
Science, Education and Research
(IISER), Bhopal, Rastriya Bal
Swasthya Karyakram (RBSK) under
National Rural Health Mission
(NRHM), M.P. Power Management
Company Limited, Shakti Bhawan,
Jabalpur, State Bank of India (SBI),
West Central Railway, Bhopal (Zone-
Jabalpur), and Major Insurance
Companies/TPAs.
Awards and Accolades
• Six Sigma Healthcare Excellence
Awards for “Best Hospital of the
‘‘Providing high quality
medical services to all
sections of society at
reasonable cost
| March 2019 | 43