The document outlines the importance of software testing, which ensures that all functions and features work correctly, identifies errors, and verifies compliance with requirements. It details specific tests for Skype, AVG, and OpenOffice, including installation checks, functionality tests, and performance evaluations. Additionally, it addresses common issues affecting software performance and suggests solutions such as checking hardware connections and considering upgrades.

1. Testing
Software
AJAY JASSI

2. Why is software tested?
 Software is tested to see if all the functions and
features are working correctly.
 Full testing can identify errors, inaccurate data
and any gaps in the software where it doesn’t
meet the requirements.
 If they aren’t working customer service can be
contacted online or by the telephone.

3. Testing Skype
Testing to see if Skype
opens
It opened up quick and normally

4. Check if the latest version is installed
Latest version is installed

5. Testing to see if account will log in, now it will setup the basics of Skype by setting
up and testing the webcam and mic. Also to test if the sound is working just
clicking on test sound.
After setup
completed

6. Call the Echo/Sound Test Service, for further testing to see if the sound from the
mic can be recognised and played back
Follow the instructions when in call
to complete the test
Click call underneath the
picture to proceed to the test

7. Testing AVG
Testing to see if AVG
opens
It opened up quick and normal

8. Checking if AVG is
updated
AVG update found,
now downloading file
to install

9. AVG has successfully been updated now
restart the pc

10. AVG has successfully been updated now
restart the pc

11. Scan the pc, to check if it works
Click on scan whole computer, to do a full scan

12. Scan the pc, to check if it works
Click on scan whole computer, to do a full scan

13. Computer is now scanning, this may vary on time depending
the amount of stuff that is stored on the system

14. Testing Open Office
Testing to see if
OpenOffice opens
It took quite a while to open
up, but managed normally

15. Check for updates
Update available click download to continue

16. It will then redirect to the internet to download the
latest version

19. Testing to see if it opens
after update
Opens up quicker than before
Testing to see if it is compatible with
opening a documents created in
Microsoft Word and Microsoft
PowerPoint

20. File opened and kept layout similar, without no major changes

21. Again nothing changed besides a few differences from the
themes

22. Possible Solutions to resolve
software functionality issues and
Improvements to process
 Common issues that occur after software is
installed is speed lags and not being compatible.
 This can is affected by the processor or RAM. It
maybe a cause from the processor from being
under to much load or it maybe that there isn't
enough RAM for the software to run smoothly.
 Hardware or physical damage could be done to
affect the software from having errors and issues.
 To ensure that there is no damage to the RAM or
processor check that the components are
connected to the motherboard properly.
 If not an upgrade will need to be considered in
order to get the software functioning.