Temasek Polytechnic Advanced Media Marketing Management Geert Desager Marketing Manager  Microsoft Advertising 22 nd  of January 2009
Agenda Bring the love back Beyond the banner Future of TV
 
 
“ We are not hanging out in  the same places anymore!” Source picture: http://www.flickr.com/photos/ale2000/2897608089/
Exploding Online Users in APAC Source:  www.internetworldstats.com  , May 2008
Still huge Potential in APAC Source: www.internetworldstats.com, May 2008
Exploding Online Users in APAC Source: www.internetworldstats.com, May 2008
Exploding Online Users in APAC Source: www.internetworldstats.com, May 2008
No. of hours spent on each medium per week Markets: Australia, China, Hong Kong, India, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand Source: Synovate AsiaBUS Survey June/July 2007 Aged 25-34 Top/Middle Management University degree or above Executive Summary - Regional Magazines 3.0 hours  Internet 18.5 hours Radio 10.5 hours TV 16.9 hours Newspapers 4.2 hours Magazines 3.7 hours  Internet 20.8 hours Radio 10.6 hours TV 15.2 hours Newspapers 5.9 hours Magazines 4.2 hours  Internet 19.9 hours Radio 9.3 hours TV 14.8hours Newspapers 5.6 hours The Internet outperforms TV & print in time spent among key demographics
2007 Internet Ad Spend Source: GroupM Forecasts, Dec 2006; KR & NZ: Universal McCann Estimates Apr 2008
“ You are not  even listening!” Source picture: http://www.flickr.com/photos/lteagarden/2481657225/
Research shows that  65% of all marketing  spend in 2007 had  no effect on  consumers 70% of all asian marketers  are not tracking the effectiveness  of their spending Source: The Fournaise Marketing Group’s 2007 Global Marketing Effectiveness Report
“ It’s not genuine!”
“ Research shows that 86% of consumers no longer believe what brands say about themselves” “ Whereas 78% of consumers believe what  other consumers say about brands” Source: http://www.ketchum.com/food2020_news_release
Times they are a-changin’
Times they are a-changin’
Times they are a-changin’
Times they are a-changin’
Times they are a-changin’
Times they are a-changin’
Times they are a-changin’
A typical 21 year old... Thanks to www.martinlindstrom.com
...has played 5.000 hours of video games Thanks to www.martinlindstrom.com
...exchanged 250.000 emails, instant and SMS messages... Thanks to www.martinlindstrom.com
...10.000 hours of mobile phone usage... Thanks to www.martinlindstrom.com
...and has spent 3.500 hours of time online... Thanks to www.martinlindstrom.com
Channels 1,7 5,4
Today, the gaming industry is double the size of the movie industry. Thanks to www.martinlindstrom.com
Gamers mainly play during prime time TV. Next to gaming, the internet is the preferred medium, followed by television. Thanks to www.martinlindstrom.com
“ Halo 3 generated $170 million in sales “ The incredibles” reeled in $70 million (Both in one weekend) . Thanks to www.martinlindstrom.com
Everquest has 2.2 million members (spending 28 hours per week). Thanks to www.martinlindstrom.com
Animal crossing gets 5.000 new users a day. Thanks to www.martinlindstrom.com
86 million adults are currently playing computer games. Source: Businessweek, October 2006 & Thanks to www.martinlindstrom.com
Will never read a newspaper but attracted to some magazines Will never own a land-line phone (and maybe not a watch) Will not watch television on someone else’s schedule much longer Trust unknown peers more than experts For first time willing (2005) to pay for digital content. Never before. Little interest in the source of information and most information aggregated. Community at the center of Internet experience Think not interested in advertising or affected by brand, but wrong. Everything will move to mobile Less interested in television than any generation before Want to move content freely from platform to platform with no restrictions Want to be heard (user generated) Use IM. Think e-mail is for their parents Youngster “ Surveying the Digital Future” A Project of Center for the Digital Future-USC Annenberg School, 2007
Creativity is the key to consumer engagement
 
 
 
 
The world’s longest ad!
 
 
 
 
 
 
In Progress Games
 
 
 
 
Case Study: Guinness Singapore
Campaign Background Objective To build and reinforce  awareness  of pool, G9BT and Guinness Engage  passion for pool  in a  fun   & interactive  manner Drive  recruitment  How? Capitalizing on the  ü ber-popular  digital platform of  Windows Live Messenger , we will put Guinness and the game of pool in the daily lives of our target audience and potential customers.  Why? The MSN network has  7.6 million users  in Singapore, Malaysia and Indonesia alone 2.1 million users are on Windows Live Messenger (SG = 1M, MY = 900K, Indon = 183K).  75% are above 18  in all 3 of these countries 30% are our bulls-eye target profile (25- 34 years); total potential reach of 630k users Key efforts First time on MSN ever! A  pool game allowing peer-to-peer interaction Widespread visibility on MDAS properties Banners and strategic site takeover executions to drive awareness/traffic  eDM blast to member bases to inform about the latest Guinness-sponsored  pool game download on MSN Drive to www.guinness9balltour.com site via Windows Live game vehicle
Integrated User Journey Regional Digital Media PR On Trade ATL www.Guinness9balltour.com G9BT MSN Pool Game Mini-Site WL Messenger Pack  MSN Homepage OTP MSN Feature Offer eDM WL Hotmail – Super Banners, skyscrapers ,  Link to G9BT MSN Pool Game Launch mini-site User Invite Friends to play on MSN Messenger Regional media buy is applicable to: Malaysia, Singapore and Indonesia ONLY
MSN Mechanism for Guinness Guinness Pool Challenge Site that promotes Windows Live Messenger Game Guinness Pool Challenge Site Hotmail – Showcase, Super Banner & Skyscraper MSN SG Home Page – Expandable showcase Windows Live Messenger – Expandable Half Banner, Today Mini Showcase, Webcam Showcase & Conversation Window Textlink
Windows Live Messenger Game
Messenger TV
Live agents
IM: talktofrankbot@hotmail.co.uk
 
2d dynamic imagery
2d dynamic imagery
 
 
 
 
 
 
Desperate Housewives Screenshots
Surface
Surface
Beyond the browser http://memorabilia.hardrock.com/ http://www.laguna-coupe.com/silverlight   http://photosynth.net   http://research.microsoft.com/ivm/HDView/HDGigapixel.htm   http://photozoom.mslivelabs.com/Default.aspx   http://www.xrez.com/yose_proj/yose_deepzoom/ClientBin/TestPage.html   http://contosobicycleclub.mslivelabs.com/ http://news.sbs.co.kr/nview/nview_index.jsp?news_id=N1000318157   http://premium.quiksilverlive.com/ http://labs.live.com/photosynth/view.html?collection=sanmarco/index1.sxs&st=coll http://www.hsn.tv/   http://ambilight.msn.com/movies/ http://www.zillow.com   http://dev.live.com/   http://www.harley-davidson.com/wcm/Content/Pages/Ride_Planner/Ride_Planner.jsp?locale=en_US
The future of TV and widgets
Change Social Media Convergence Online video Advertising Law Picture source: http://www.boston.com/bigpicture/2008/11/the_next_president_of_the_unit.html
Picture source: http://www.freelanceadvisor.co.uk/wp-content/uploads/2008/11/jump-on-the-social-media-bandwagon.jpg
Yesterday the BBC decided what you watched, today you decide, tomorrow your friends will decide! Anthony Rose, Head of Digital at the BBC
When did we start trusting strangers? Volume of Recommendation PRE MEDIA AGE MASS MEDIA AGE SOCIAL MEDIA AGE Church, state, monarchy dictate the agenda Professional media dictate Consumers  dictate Universal McCann: September 2008
When did we start trusting strangers? PRE MEDIA AGE MASS MEDIA AGE SOCIAL MEDIA AGE Consult a professional Readers letters Phone in; TV / Radio Talk to shop worker  Personal blog Social network page Widgets Photo sharing site Chat rooms Message boards Video sharing site  Comments on blogs Comments on websites Viral emails  Wish lists Ratings on retail sites Reviews on retail sites Auction websites  Social Bookmarking Chat room Price comparison sites Social shopping sites Talk face to face Consult a professional Readers Letters Phone in; TV / Radio Talk to shop worker  Phone call Talk face to face Phone call SMS Email Instant Messenger  Talk face to face Talk to shop worker  Consumer influence channels Universal McCann: September 2008
“ Your digital life is growing out of control. Focus on what you care for” Tariq Krim, CEO Netvibes Picture source: http://www.flickr.com/photos/lisamac/213744007/
 
 
Web gadgets
Most popular
Mobile widgets
Most popular
Physical widget station
CONVERGENCE OF DEVICES
Convergence of devices
 
 
 
 
 
Convergence of media formats
Is it a newspaper? Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation
Is it a blog? Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation
Is it a magazine? Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation
Is it radio? Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation
Is it TV? Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation
The web is format agnostic – any message can use any format Traditional media formats are fighting against each other as never before Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation Picture: http://www.flickr.com/photos/ecstaticist/1456404353/
LET’S LOOK AT ONLINE VIDEO
It’s getting crowded
 
IPTV
Similar models
Aggregators of streaming video
Picture source: http://www.flickr.com/photos/10509725@N06/2647520133/
BBC iPlayer Reaches 75 Million Downloads, Video On Demand Service Still Growing
even though with only 6 million hits in September, Hulu is expected to generate to $70m.
 
 
 
 
Messenger TV
 
Netflix on Xbox
 
WHAT ARE PEOPLE  WATCHING? Picture source: http://www.flickr.com/photos/eqqman/76159452/
TV Viewership is From Mars, Social Interactions are From Venus  TV shows find boost with social networks  Source: http://www.dmnews.com/TV-shows-find-boost-with-social-networks/article/120483/ Source: http://mashable.com/2008/10/28/tv-viewership-vs-online/
Measuring the social http://www.socialsights.com/post/56628872/measuring-the-social-tv
Picture: http://www.flickr.com/photos/cv47al/189316598/
Scarcity in space dictates scarcity in content production & distribution Abundance in space dictates abundance in content production & distribution http://www.slideshare.net/tomhimpe/the-new-roles-for-digital-presentation/ Picture: http://www.flickr.com/photos/paleishmael/2069947240/
WHERE IS THE MONEY? Picture Source: http://www.flickr.com/photos/minchki/2811335149/
NBC CEO Jeff Zucker:  The Web will turn “analog dollars” into “digital pennies
Where is the money?
 
Screens and Teens 31% of in-home internet activity occurs while watching TV 45% teens IM or message friends they know are watching the same tv shows 35% of 9-17 year olds have participated or played games that they were informed about while watching TV shows http://www.ypulse.com/ypulse-marketing-mashup-east-engaging-viewers-through-multiple-screens/
 
 
 
 
Picture: http://www.flickr.com/photos/18318824@N00/99805321/
Piracy  What he and Zucker have come to understand is that the media companies no longer have a choice: If they don't put their shows online, someone else will.  "The best way to combat piracy is to make your content available,"  Zucker says. "We don't know for sure what the impact is going to be on our established businesses. But we want to make sure consumers know they don't need to steal our content. That's really what Hulu is about."
Picture: http://www.hiyaablog.com/uploaded_images/lessig-754481.jpg
THANK YOU [email_address] www.slideshare.net/geertdesager

Temasek Polytechnic January 2009

  • 1.
    Temasek Polytechnic AdvancedMedia Marketing Management Geert Desager Marketing Manager Microsoft Advertising 22 nd of January 2009
  • 2.
    Agenda Bring thelove back Beyond the banner Future of TV
  • 3.
  • 4.
  • 5.
    “ We arenot hanging out in the same places anymore!” Source picture: http://www.flickr.com/photos/ale2000/2897608089/
  • 6.
    Exploding Online Usersin APAC Source: www.internetworldstats.com , May 2008
  • 7.
    Still huge Potentialin APAC Source: www.internetworldstats.com, May 2008
  • 8.
    Exploding Online Usersin APAC Source: www.internetworldstats.com, May 2008
  • 9.
    Exploding Online Usersin APAC Source: www.internetworldstats.com, May 2008
  • 10.
    No. of hoursspent on each medium per week Markets: Australia, China, Hong Kong, India, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand Source: Synovate AsiaBUS Survey June/July 2007 Aged 25-34 Top/Middle Management University degree or above Executive Summary - Regional Magazines 3.0 hours Internet 18.5 hours Radio 10.5 hours TV 16.9 hours Newspapers 4.2 hours Magazines 3.7 hours Internet 20.8 hours Radio 10.6 hours TV 15.2 hours Newspapers 5.9 hours Magazines 4.2 hours Internet 19.9 hours Radio 9.3 hours TV 14.8hours Newspapers 5.6 hours The Internet outperforms TV & print in time spent among key demographics
  • 11.
    2007 Internet AdSpend Source: GroupM Forecasts, Dec 2006; KR & NZ: Universal McCann Estimates Apr 2008
  • 12.
    “ You arenot even listening!” Source picture: http://www.flickr.com/photos/lteagarden/2481657225/
  • 13.
    Research shows that 65% of all marketing spend in 2007 had no effect on consumers 70% of all asian marketers are not tracking the effectiveness of their spending Source: The Fournaise Marketing Group’s 2007 Global Marketing Effectiveness Report
  • 14.
    “ It’s notgenuine!”
  • 15.
    “ Research showsthat 86% of consumers no longer believe what brands say about themselves” “ Whereas 78% of consumers believe what other consumers say about brands” Source: http://www.ketchum.com/food2020_news_release
  • 16.
    Times they area-changin’
  • 17.
    Times they area-changin’
  • 18.
    Times they area-changin’
  • 19.
    Times they area-changin’
  • 20.
    Times they area-changin’
  • 21.
    Times they area-changin’
  • 22.
    Times they area-changin’
  • 23.
    A typical 21year old... Thanks to www.martinlindstrom.com
  • 24.
    ...has played 5.000hours of video games Thanks to www.martinlindstrom.com
  • 25.
    ...exchanged 250.000 emails,instant and SMS messages... Thanks to www.martinlindstrom.com
  • 26.
    ...10.000 hours ofmobile phone usage... Thanks to www.martinlindstrom.com
  • 27.
    ...and has spent3.500 hours of time online... Thanks to www.martinlindstrom.com
  • 28.
  • 29.
    Today, the gamingindustry is double the size of the movie industry. Thanks to www.martinlindstrom.com
  • 30.
    Gamers mainly playduring prime time TV. Next to gaming, the internet is the preferred medium, followed by television. Thanks to www.martinlindstrom.com
  • 31.
    “ Halo 3generated $170 million in sales “ The incredibles” reeled in $70 million (Both in one weekend) . Thanks to www.martinlindstrom.com
  • 32.
    Everquest has 2.2million members (spending 28 hours per week). Thanks to www.martinlindstrom.com
  • 33.
    Animal crossing gets5.000 new users a day. Thanks to www.martinlindstrom.com
  • 34.
    86 million adultsare currently playing computer games. Source: Businessweek, October 2006 & Thanks to www.martinlindstrom.com
  • 35.
    Will never reada newspaper but attracted to some magazines Will never own a land-line phone (and maybe not a watch) Will not watch television on someone else’s schedule much longer Trust unknown peers more than experts For first time willing (2005) to pay for digital content. Never before. Little interest in the source of information and most information aggregated. Community at the center of Internet experience Think not interested in advertising or affected by brand, but wrong. Everything will move to mobile Less interested in television than any generation before Want to move content freely from platform to platform with no restrictions Want to be heard (user generated) Use IM. Think e-mail is for their parents Youngster “ Surveying the Digital Future” A Project of Center for the Digital Future-USC Annenberg School, 2007
  • 36.
    Creativity is thekey to consumer engagement
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
    Campaign Background ObjectiveTo build and reinforce awareness of pool, G9BT and Guinness Engage passion for pool in a fun & interactive manner Drive recruitment How? Capitalizing on the ü ber-popular digital platform of Windows Live Messenger , we will put Guinness and the game of pool in the daily lives of our target audience and potential customers. Why? The MSN network has 7.6 million users in Singapore, Malaysia and Indonesia alone 2.1 million users are on Windows Live Messenger (SG = 1M, MY = 900K, Indon = 183K). 75% are above 18 in all 3 of these countries 30% are our bulls-eye target profile (25- 34 years); total potential reach of 630k users Key efforts First time on MSN ever! A pool game allowing peer-to-peer interaction Widespread visibility on MDAS properties Banners and strategic site takeover executions to drive awareness/traffic eDM blast to member bases to inform about the latest Guinness-sponsored pool game download on MSN Drive to www.guinness9balltour.com site via Windows Live game vehicle
  • 55.
    Integrated User JourneyRegional Digital Media PR On Trade ATL www.Guinness9balltour.com G9BT MSN Pool Game Mini-Site WL Messenger Pack MSN Homepage OTP MSN Feature Offer eDM WL Hotmail – Super Banners, skyscrapers , Link to G9BT MSN Pool Game Launch mini-site User Invite Friends to play on MSN Messenger Regional media buy is applicable to: Malaysia, Singapore and Indonesia ONLY
  • 56.
    MSN Mechanism forGuinness Guinness Pool Challenge Site that promotes Windows Live Messenger Game Guinness Pool Challenge Site Hotmail – Showcase, Super Banner & Skyscraper MSN SG Home Page – Expandable showcase Windows Live Messenger – Expandable Half Banner, Today Mini Showcase, Webcam Showcase & Conversation Window Textlink
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
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  • 63.
  • 64.
  • 65.
  • 66.
  • 67.
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  • 72.
  • 73.
    Beyond the browserhttp://memorabilia.hardrock.com/ http://www.laguna-coupe.com/silverlight http://photosynth.net http://research.microsoft.com/ivm/HDView/HDGigapixel.htm http://photozoom.mslivelabs.com/Default.aspx http://www.xrez.com/yose_proj/yose_deepzoom/ClientBin/TestPage.html http://contosobicycleclub.mslivelabs.com/ http://news.sbs.co.kr/nview/nview_index.jsp?news_id=N1000318157 http://premium.quiksilverlive.com/ http://labs.live.com/photosynth/view.html?collection=sanmarco/index1.sxs&st=coll http://www.hsn.tv/ http://ambilight.msn.com/movies/ http://www.zillow.com http://dev.live.com/ http://www.harley-davidson.com/wcm/Content/Pages/Ride_Planner/Ride_Planner.jsp?locale=en_US
  • 74.
    The future ofTV and widgets
  • 75.
    Change Social MediaConvergence Online video Advertising Law Picture source: http://www.boston.com/bigpicture/2008/11/the_next_president_of_the_unit.html
  • 76.
  • 77.
    Yesterday the BBCdecided what you watched, today you decide, tomorrow your friends will decide! Anthony Rose, Head of Digital at the BBC
  • 78.
    When did westart trusting strangers? Volume of Recommendation PRE MEDIA AGE MASS MEDIA AGE SOCIAL MEDIA AGE Church, state, monarchy dictate the agenda Professional media dictate Consumers dictate Universal McCann: September 2008
  • 79.
    When did westart trusting strangers? PRE MEDIA AGE MASS MEDIA AGE SOCIAL MEDIA AGE Consult a professional Readers letters Phone in; TV / Radio Talk to shop worker Personal blog Social network page Widgets Photo sharing site Chat rooms Message boards Video sharing site Comments on blogs Comments on websites Viral emails Wish lists Ratings on retail sites Reviews on retail sites Auction websites Social Bookmarking Chat room Price comparison sites Social shopping sites Talk face to face Consult a professional Readers Letters Phone in; TV / Radio Talk to shop worker Phone call Talk face to face Phone call SMS Email Instant Messenger Talk face to face Talk to shop worker Consumer influence channels Universal McCann: September 2008
  • 80.
    “ Your digitallife is growing out of control. Focus on what you care for” Tariq Krim, CEO Netvibes Picture source: http://www.flickr.com/photos/lisamac/213744007/
  • 81.
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    Is it anewspaper? Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation
  • 97.
    Is it ablog? Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation
  • 98.
    Is it amagazine? Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation
  • 99.
    Is it radio?Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation
  • 100.
    Is it TV?Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation
  • 101.
    The web isformat agnostic – any message can use any format Traditional media formats are fighting against each other as never before Source: http://www.slideshare.net/rhyndman/the-future-of-media-presentation Picture: http://www.flickr.com/photos/ecstaticist/1456404353/
  • 102.
    LET’S LOOK ATONLINE VIDEO
  • 103.
  • 104.
  • 105.
  • 106.
  • 107.
  • 108.
  • 109.
    BBC iPlayer Reaches75 Million Downloads, Video On Demand Service Still Growing
  • 110.
    even though withonly 6 million hits in September, Hulu is expected to generate to $70m.
  • 111.
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  • 113.
  • 114.
  • 115.
  • 116.
  • 117.
  • 118.
  • 119.
    WHAT ARE PEOPLE WATCHING? Picture source: http://www.flickr.com/photos/eqqman/76159452/
  • 120.
    TV Viewership isFrom Mars, Social Interactions are From Venus TV shows find boost with social networks Source: http://www.dmnews.com/TV-shows-find-boost-with-social-networks/article/120483/ Source: http://mashable.com/2008/10/28/tv-viewership-vs-online/
  • 121.
    Measuring the socialhttp://www.socialsights.com/post/56628872/measuring-the-social-tv
  • 122.
  • 123.
    Scarcity in spacedictates scarcity in content production & distribution Abundance in space dictates abundance in content production & distribution http://www.slideshare.net/tomhimpe/the-new-roles-for-digital-presentation/ Picture: http://www.flickr.com/photos/paleishmael/2069947240/
  • 124.
    WHERE IS THEMONEY? Picture Source: http://www.flickr.com/photos/minchki/2811335149/
  • 125.
    NBC CEO JeffZucker: The Web will turn “analog dollars” into “digital pennies
  • 126.
  • 127.
  • 128.
    Screens and Teens31% of in-home internet activity occurs while watching TV 45% teens IM or message friends they know are watching the same tv shows 35% of 9-17 year olds have participated or played games that they were informed about while watching TV shows http://www.ypulse.com/ypulse-marketing-mashup-east-engaging-viewers-through-multiple-screens/
  • 129.
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  • 132.
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  • 134.
    Piracy Whathe and Zucker have come to understand is that the media companies no longer have a choice: If they don't put their shows online, someone else will. "The best way to combat piracy is to make your content available," Zucker says. "We don't know for sure what the impact is going to be on our established businesses. But we want to make sure consumers know they don't need to steal our content. That's really what Hulu is about."
  • 135.
  • 136.
    THANK YOU [email_address]www.slideshare.net/geertdesager