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BMMA Presentation


David Merzel, Country Manager Entertainment & Devices
 Ervan Pouliquen, General Manager Consumer & Online

                                     September 21st 2010
The Situation

                     Lifestyles are evolving
                01   and becoming more
                     and more digital


                     Regardless of where
                02   and when, we can
                     always be connected


                     PCs and TVs are
                03   becoming one and the
                     same
                     There are now generations
                04   that didn’t know life before
                     the internet
Consumer (R)evolution

                                                   Personalized


                                                   Anywhere,
                                                    Anytime

Pre-PC Era   PC Era    Internet Era   Consumer
   (1980)     (1995)       (2000)         Era
                                        (Today+)    Informed
                                                      Choice


                                                    Connected
Facebook:
                      100M
                     9 months
                                iPod      Interne   TV      Radio
                                3 years       t      13     38 years
                                          4 years   years
                    50


                    45


                    40
MILLIONS OF USERS




                    35


                    30


                    25


                    20


                    15


                    10


                    5
Seismic Shift calling for New Marketing
                        Broadcast
                                     >   Interactive

                   Single platform
                                     >   Multiple Media Platforms

               Publisher Timetable
                                     >   My Timetable

                          Passive
                                     >   Engaged

                             Mass
                                     >   Targeted

                         Interrupt
                                     >   Relevant


                Advertiser Control
                                     >   Consumer Control

                       30 Seconds
                                     >   Extended time
The Marketer’s Dilemma
How do you manage:
• The changing media landscape?
• Evolving consumer needs and behaviour?
• Measuring success?
• Fragmenting audiences?
• Breaking through the clutter?
9
10
The Rise of Media Multi-taskers
     •    2 out of 3 European internet users                           • The number of media multi-taskers
         use the internet whilst watching TV                             will increase as netbook and laptop
                                                                         penetration grows
     • Men and women equally are
         media multi-taskers                                           • TV and internet can converge perfectly
                                                                         offering much deeper engagement
     • More people are surfing the internet                              Used in combination can increase
       during TV commercial breaks                                       purchasing intent by up to 50%


SOURCE: MEET EUROPE’S MEDIA MULTI-TASKERS
“THE RISE OF SIMULTANEOUS TV AND INTERNET CONSUMPTION ACROSS EUROPE”
Europe's multi-taskers
• Usage of the Internet whilst also watching TV is now very much a mainstream
  activity




Source: Media meshing - UK, FR, DE, ES, IT, DK, BE
What are they doing whilst watching TV?




Source: Media meshing - UK, FR, DE, ES, IT, DK, BE
Seamless Multiscreen Experiences
Multi-Screen brand building for ‘Avatar’
      Expressed
                        Engaged with           Liked the             Saw the
  interest in seeing
                         the brand             campaign               movie
        Avatar
   65%: One Screen      58%: One Screen      67%: One Screen      15%: One Screen
   73%: Two Screens     68%: Two Screens     76%: Two Screens     23%: Two Screens
  88%: Three Screens   88%: Three Screens   81%: Three Screens   44%: Three Screens
Continuing the partnership
Online video ads increase the efficacy of TV spots


                                           Online Video+TV

                                                                                                 Online Video+TV exposed   TV exposed



           64%



                                           47%                             47%
                        44%



                                                        26%

                                                                                        17%             19%
                                                                                                                     13%




             General Recall                   Brand Recall                  Message Recall                 Likeability




Source: Nielsen IAG, P13+, Premium Online Video Measurement 2007-09 for Personal Care products
Create the most
targeted campaigns
Targeting is more important than ever
We offer technologies to target the right audiences
       at the right time, in the right place
Right audience, right time, right place
Driving engagement
Online ads are more than banner. They can be very
immersive as long as you choose the right
technology, creative and context
Context Matters
            People don’t just surf the web, they are fulfilling fundamental needs
        Communication                   Information                 Entertainment




                Surfing                 Transactions                  Creation




Source: Context Matters
UK, FR, DE, NO, CA, BR
Context Matters
    Users are most attentive when info seeking or doing Transactions; conversely
    they’re most distracted when Surfing, Creating or being Entertained online




                                                                           Distracted
            Information


            Communication


            Creation
                            Completely Focused




            Transaction


            Entertainment


            Surfing


Source: Context Matters
UK, FR, DE, NO, CA, BR
Offline




Online
Conclusion
01   Your audience is online - more than TV


02   They are using Microsoft properties – 94% reach

     Our insights tell you who they are – our technology
03   allows us to target them


04   You choose who you want to speak to – Targeting is key


05   And Microsoft Advertising can help you start the
     conversation – from increasingTV ROI through online
     to multi-screen engagement campaigns
A Unique Portfolio of Media Assets

                                                   167 million users
                                                   in Europe per month

      WL Hotmail             WL Messenger             WL Sharing              MSN                        Bing                      Office Online
                                                                                     No.1 Portal
      No.1 email service    No.1                      73million users                                    80 million users          17 million
                            messenger service         in Europe per month                                                          European pro’s per
                                                                                                         in Europe per month
                                                                                                                                   month

                                                                              Over
                                                                              119 million users
                                                                              in Europe per month

      121 million users      113 million users
      in Europe per month    in Europe per month




                            Microsoft Media Network           Microsoft Mobile Media               Microsoft Gaming Media

                                                                                                                    Xbox LIVE
                             Premium inventory from                                                                 36 million
                             300 of the Web’s                                90+                                    active users
                             top publishers                                  partnerships                           who have
                                                                             with mobile                            spent
                                                                             carriers in                            15 billion
                                                                             48 markets                             hours
                                                                                                                    interactive
                                                                                                                    worldwide
                                                                             Over
                                                                                                    Massive (in
                                                                             19.4 million           game ads)
                                                                             Unique Users           Over
                                                                             every month            5.5 million
                                                                                                    gamers
                                                                                                    playing
                                                                                                    59+ titles in
                                                                                                    Europe


   Source comScore Q4/09 – European Monthly Average/ comScore M:Metrics, average ending December/Microsoft Internal
Thank you for your time
N’hésitez pas à nous contacter:


• David Merzel, dmerzel@microsoft.com , cell: 0477 451490
• Ervan Pouliquen, ervanp@microsoft.com, cell: 0475 630463
The End

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Consumer Revolution.Presentation @ BMMA

  • 1. BMMA Presentation David Merzel, Country Manager Entertainment & Devices Ervan Pouliquen, General Manager Consumer & Online September 21st 2010
  • 2. The Situation Lifestyles are evolving 01 and becoming more and more digital Regardless of where 02 and when, we can always be connected PCs and TVs are 03 becoming one and the same There are now generations 04 that didn’t know life before the internet
  • 3. Consumer (R)evolution Personalized Anywhere, Anytime Pre-PC Era PC Era Internet Era Consumer (1980) (1995) (2000) Era (Today+) Informed Choice Connected
  • 4. Facebook: 100M 9 months iPod Interne TV Radio 3 years t 13 38 years 4 years years 50 45 40 MILLIONS OF USERS 35 30 25 20 15 10 5
  • 5.
  • 6. Seismic Shift calling for New Marketing Broadcast > Interactive Single platform > Multiple Media Platforms Publisher Timetable > My Timetable Passive > Engaged Mass > Targeted Interrupt > Relevant Advertiser Control > Consumer Control 30 Seconds > Extended time
  • 7.
  • 8. The Marketer’s Dilemma How do you manage: • The changing media landscape? • Evolving consumer needs and behaviour? • Measuring success? • Fragmenting audiences? • Breaking through the clutter?
  • 9. 9
  • 10. 10
  • 11. The Rise of Media Multi-taskers • 2 out of 3 European internet users • The number of media multi-taskers use the internet whilst watching TV will increase as netbook and laptop penetration grows • Men and women equally are media multi-taskers • TV and internet can converge perfectly offering much deeper engagement • More people are surfing the internet Used in combination can increase during TV commercial breaks purchasing intent by up to 50% SOURCE: MEET EUROPE’S MEDIA MULTI-TASKERS “THE RISE OF SIMULTANEOUS TV AND INTERNET CONSUMPTION ACROSS EUROPE”
  • 12. Europe's multi-taskers • Usage of the Internet whilst also watching TV is now very much a mainstream activity Source: Media meshing - UK, FR, DE, ES, IT, DK, BE
  • 13. What are they doing whilst watching TV? Source: Media meshing - UK, FR, DE, ES, IT, DK, BE
  • 14. Seamless Multiscreen Experiences Multi-Screen brand building for ‘Avatar’ Expressed Engaged with Liked the Saw the interest in seeing the brand campaign movie Avatar 65%: One Screen 58%: One Screen 67%: One Screen 15%: One Screen 73%: Two Screens 68%: Two Screens 76%: Two Screens 23%: Two Screens 88%: Three Screens 88%: Three Screens 81%: Three Screens 44%: Three Screens
  • 16. Online video ads increase the efficacy of TV spots Online Video+TV Online Video+TV exposed TV exposed 64% 47% 47% 44% 26% 17% 19% 13% General Recall Brand Recall Message Recall Likeability Source: Nielsen IAG, P13+, Premium Online Video Measurement 2007-09 for Personal Care products
  • 18. Targeting is more important than ever
  • 19. We offer technologies to target the right audiences at the right time, in the right place
  • 20. Right audience, right time, right place
  • 21. Driving engagement Online ads are more than banner. They can be very immersive as long as you choose the right technology, creative and context
  • 22. Context Matters People don’t just surf the web, they are fulfilling fundamental needs Communication Information Entertainment Surfing Transactions Creation Source: Context Matters UK, FR, DE, NO, CA, BR
  • 23. Context Matters Users are most attentive when info seeking or doing Transactions; conversely they’re most distracted when Surfing, Creating or being Entertained online Distracted Information Communication Creation Completely Focused Transaction Entertainment Surfing Source: Context Matters UK, FR, DE, NO, CA, BR
  • 26. 01 Your audience is online - more than TV 02 They are using Microsoft properties – 94% reach Our insights tell you who they are – our technology 03 allows us to target them 04 You choose who you want to speak to – Targeting is key 05 And Microsoft Advertising can help you start the conversation – from increasingTV ROI through online to multi-screen engagement campaigns
  • 27. A Unique Portfolio of Media Assets 167 million users in Europe per month WL Hotmail WL Messenger WL Sharing MSN Bing Office Online No.1 Portal No.1 email service No.1 73million users 80 million users 17 million messenger service in Europe per month European pro’s per in Europe per month month Over 119 million users in Europe per month 121 million users 113 million users in Europe per month in Europe per month Microsoft Media Network Microsoft Mobile Media Microsoft Gaming Media Xbox LIVE Premium inventory from 36 million 300 of the Web’s 90+ active users top publishers partnerships who have with mobile spent carriers in 15 billion 48 markets hours interactive worldwide Over Massive (in 19.4 million game ads) Unique Users Over every month 5.5 million gamers playing 59+ titles in Europe Source comScore Q4/09 – European Monthly Average/ comScore M:Metrics, average ending December/Microsoft Internal
  • 28. Thank you for your time N’hésitez pas à nous contacter: • David Merzel, dmerzel@microsoft.com , cell: 0477 451490 • Ervan Pouliquen, ervanp@microsoft.com, cell: 0475 630463