1. Aaron D. Fox
763-772-7665
AaronFox08221983@gmail.com
Linkedin.com/in/aaron-fox-4335b7a0
Mission: To further my career in the IT field in a position where I will be able
to express my knowledge and skills.
Knowledge: Computer Networking & Information Technology
Anthem College, St. Louis Park, MN
Associate Degree, 3.73 GPA
Experience: Quality Assurance Specialist Feb 2015 - Dec 2016
EPICOR Software Minneapolis, MN
Work with international developers to complete sprints to develop Version 3 of the
EPICOR Manifest product. I am in charge of QA for all parts of the product and helping
the team to meet our goals. Manifest integrates with ERP’s like EPICOR 10, and P21,
and with carriers. Like UPS, FedEx, DHL, LTL and, other carriers API’s. Also, I support
the team internally and externally when needed on technical issues.
Quality Assurance Specialist Aug 2014 - Feb 2015
Insite Software Minneapolis, MN
Worked with developers to complete sprints to develop Ver. 3 of the Insite Ship and
Manifest product. Ship and Manifest integrated with ERP’s like EPICOR and Syteline
and with carriers like UPS, FedEx, DHL, LTL and other carriers API’s.
Customer Support Specialist Aug 2012 - Aug 2014
Insite Software Minneapolis, MN
Called customers and remotely connected to workstations and, servers to resolve
customer issues. The issues ranged from user errors to making custom SQL and
Progress statements. I completed 90% of the 25 tickets assigned to me on a weekly
average.
Skills: Microsoft Software / MSDN, Server Administration, Networking, Virtualization, IT
Operations, Networking, Customer Service, Progress,Jira, Sprints, IIS, SQL, SVN, ERP,
AWS, SaaS.
Beyond: At Insite, I was part of the Culture Club. We were in charge of planning company
events, parties and other activities. That were used build a better culture in the workplace.
When EPICOR acquired the Ship and Manifest product from Insite there was not a
Culture Club, so I took the steps to start one. We have had many successfulevents like
Feed My Starving Children.