How can documentation become inherently Agile?eBranding Ninja
How can you foster a culture that gets your developers excited about documentation? How can you foster a culture that gets your developers excited about pleasing their customers?
Documentation is still the most important thing developers continually respond as most affecting their decision making. Frankly caring about documentation shows you care about the developer, whether external or internal. Yet, documentation is constantly pushed to the wayside, aligning that idea with Waterfall and top-down development. How do you then foster a culture that gets your developers excited to create documentation? And as an extension, how do you get your developers excited about pleasing their customers?
Start out by automating what you can and then creating a process. Documentation is something that requires discipline. It’s up to your team to identify what interruptions are constantly being pointed to as excuses for not completing the documentation. Then, you can put an investment into your documentation, looking to first solve and reduce those interruptions, making documentation the way you address repeated issues and make your customers more autonomous.
Documentation is actually particularly important to the Scrum process, where "documented" is part of the definition of "Done." Documentation can also be a good team-building exercise as it invites everyone to take ownership of their own piece. It also keeps everyone cognizant of keeping the code itself simple and self-explanatory. And it's especially important for team communication and collaboration as, with microservices, containers and the like, our developers gain autonomy, but there's a struggle to work out loud so you know what everyone else is doing.
Finally, someone should be in charge of managing the documentation -- someone with a tech background but some marketing savviness -- to curate it all, helping to make sure it's there and that it tells a clear story that's easy to search through, but that also supports the overall business proposition.
This talk was first given at AgiNext 2017, London.
http://2017.aginext.io/
Images compliments of New Old Stock http://nos.twnsnd.co/
A well-informed C-Suite is the most critical part of an effective cyber risk management program. This presentation provides the essential knowledge every executive must possess about cybersecurity to be effective when discussing the topic.
Upgrading OpenStack? Avoid these 3 Common PitfallsPlatform9
Upgrading OpenStack has been notoriously difficult for IT teams, with 20 million lines of code to understand and keep up to date.
With our managed OpenStack offering, the Platform9 team has done thousands of upgrades, leveraging DevOps and Cloud-Native principles to overcome common pitfalls.
In this PowerPoint, OpenStack Ambassador Kenneth Hui and DevOps Engineer, Harrison Page, will share:
- Top 3 common pitfalls when upgrading OpenStack
- Ways to avoid these common pitfalls
- Best practices for streamlining the OpenStack upgrade process
- How Platform9 enables painless OpenStack upgrades
Learn how to make OpenStack upgrades painless for you and your team!
APItheDocs: How Can API Documentation Be Agile?eBranding Ninja
How can API documentation become inherently agile? how can you foster a culture that gets your developers excited about documentation? About customer experience? How can you persuade your agile team to make documented a priority? How do you get developers creating more software?
This talk looks to answer these questions and more, including the real-world journeys of WorldPay and Sengrid make sure documentation is a part of their agile processes and how.
Talk given at API the Docs, London.
http://apithedocs.org/london/
By Jennifer Riggins
http://ebranding.ninja
http://twitter.com/jkriggins
Interactive media : information and libraries (#bobcatsss2017)Guus van den Brekel
The document discusses interactive media and its role in information services. It notes that interactive media has taken over several roles of information specialists and will continue to cause uncertainties about the future. It emphasizes the importance of keeping up with the latest technological developments in order to predict and prepare for changes. Examples discussed include how interactive media can improve quality of life through applications in healthcare such as e-health, data-driven approaches using AI/machine learning, serious games, and more. Concerns about privacy and security with new technologies are also raised.
American Marketing Association - Strategy Presentation Sam Cheema
Marketing strategy plan for SUNY New Paltz AMA plan - 2016. This plan was devised for the premise of the degree in Marketing Communications at SUNY New Paltz. This plan was further implemented by the AMA and won an award.
SEO: A Crash Course | What is SEO in 2015? An Ethoseo™ PresentationDamien Wright
This document provides a crash course overview of search engine optimization (SEO) fundamentals. It discusses how Google indexes websites and ranks pages, the importance of keywords and links, and how SEO has evolved to also focus on elements like website speed, mobile optimization, and content quality. The document then outlines best practices for on-site and off-site SEO, including keyword research, optimizing web pages, earning links, local search engine visibility, and using analytics to measure success.
4 reasons that you cannot engage your team after electionFlora Liu
After election there are always some of the EB or LCP candidates start to disengaged . How can we create an environment to support them passing this tough time ?
How can documentation become inherently Agile?eBranding Ninja
How can you foster a culture that gets your developers excited about documentation? How can you foster a culture that gets your developers excited about pleasing their customers?
Documentation is still the most important thing developers continually respond as most affecting their decision making. Frankly caring about documentation shows you care about the developer, whether external or internal. Yet, documentation is constantly pushed to the wayside, aligning that idea with Waterfall and top-down development. How do you then foster a culture that gets your developers excited to create documentation? And as an extension, how do you get your developers excited about pleasing their customers?
Start out by automating what you can and then creating a process. Documentation is something that requires discipline. It’s up to your team to identify what interruptions are constantly being pointed to as excuses for not completing the documentation. Then, you can put an investment into your documentation, looking to first solve and reduce those interruptions, making documentation the way you address repeated issues and make your customers more autonomous.
Documentation is actually particularly important to the Scrum process, where "documented" is part of the definition of "Done." Documentation can also be a good team-building exercise as it invites everyone to take ownership of their own piece. It also keeps everyone cognizant of keeping the code itself simple and self-explanatory. And it's especially important for team communication and collaboration as, with microservices, containers and the like, our developers gain autonomy, but there's a struggle to work out loud so you know what everyone else is doing.
Finally, someone should be in charge of managing the documentation -- someone with a tech background but some marketing savviness -- to curate it all, helping to make sure it's there and that it tells a clear story that's easy to search through, but that also supports the overall business proposition.
This talk was first given at AgiNext 2017, London.
http://2017.aginext.io/
Images compliments of New Old Stock http://nos.twnsnd.co/
A well-informed C-Suite is the most critical part of an effective cyber risk management program. This presentation provides the essential knowledge every executive must possess about cybersecurity to be effective when discussing the topic.
Upgrading OpenStack? Avoid these 3 Common PitfallsPlatform9
Upgrading OpenStack has been notoriously difficult for IT teams, with 20 million lines of code to understand and keep up to date.
With our managed OpenStack offering, the Platform9 team has done thousands of upgrades, leveraging DevOps and Cloud-Native principles to overcome common pitfalls.
In this PowerPoint, OpenStack Ambassador Kenneth Hui and DevOps Engineer, Harrison Page, will share:
- Top 3 common pitfalls when upgrading OpenStack
- Ways to avoid these common pitfalls
- Best practices for streamlining the OpenStack upgrade process
- How Platform9 enables painless OpenStack upgrades
Learn how to make OpenStack upgrades painless for you and your team!
APItheDocs: How Can API Documentation Be Agile?eBranding Ninja
How can API documentation become inherently agile? how can you foster a culture that gets your developers excited about documentation? About customer experience? How can you persuade your agile team to make documented a priority? How do you get developers creating more software?
This talk looks to answer these questions and more, including the real-world journeys of WorldPay and Sengrid make sure documentation is a part of their agile processes and how.
Talk given at API the Docs, London.
http://apithedocs.org/london/
By Jennifer Riggins
http://ebranding.ninja
http://twitter.com/jkriggins
Interactive media : information and libraries (#bobcatsss2017)Guus van den Brekel
The document discusses interactive media and its role in information services. It notes that interactive media has taken over several roles of information specialists and will continue to cause uncertainties about the future. It emphasizes the importance of keeping up with the latest technological developments in order to predict and prepare for changes. Examples discussed include how interactive media can improve quality of life through applications in healthcare such as e-health, data-driven approaches using AI/machine learning, serious games, and more. Concerns about privacy and security with new technologies are also raised.
American Marketing Association - Strategy Presentation Sam Cheema
Marketing strategy plan for SUNY New Paltz AMA plan - 2016. This plan was devised for the premise of the degree in Marketing Communications at SUNY New Paltz. This plan was further implemented by the AMA and won an award.
SEO: A Crash Course | What is SEO in 2015? An Ethoseo™ PresentationDamien Wright
This document provides a crash course overview of search engine optimization (SEO) fundamentals. It discusses how Google indexes websites and ranks pages, the importance of keywords and links, and how SEO has evolved to also focus on elements like website speed, mobile optimization, and content quality. The document then outlines best practices for on-site and off-site SEO, including keyword research, optimizing web pages, earning links, local search engine visibility, and using analytics to measure success.
4 reasons that you cannot engage your team after electionFlora Liu
After election there are always some of the EB or LCP candidates start to disengaged . How can we create an environment to support them passing this tough time ?
Presentation by Martina F. Ferracane at European Business Summit (May 2015).
Video version available at this link: https://youtu.be/hrRHBCLcgqU - It shows also the videos presented in the PPT!
The document discusses essential steps and technology tools for successful event planning. It covers defining goals and key stakeholders, creating a goal matrix, negotiating with vendors, and project management. Some recommended tech tools include spreadsheets, online to-do lists, checklist apps, digital file cabinets, and tools for registration, seating charts, and more. The key message is that technology should facilitate planning goals, not be the focus.
The document discusses search engine optimization (SEO) strategies for photographers. It explains that SEO involves anticipating common search terms related to photography services and optimizing websites to target those keywords. The document provides tips for photographers such as conducting keyword research, analyzing backlinks and competition, creating optimized on-page content, building links from other sites, and using social media to increase online presence. The goal of SEO is to organically attract new customers and drive traffic to websites and sales through search engines.
Advocating for the Extension of Psychological Treatment inWeston Corbitt
This capstone project aims to extend mental health services to juveniles in the legal system. It questions the role psychology should play and whether communities and minorities could benefit from increased services. The goal is to overhaul the juvenile system to provide more treatment than punishment. Research presented considers biological factors impacting decision-making in youth, ethical concerns regarding testing and treatment of minorities, and gaps in rehabilitation success related to guidelines, environment, and socioeconomic status. The proposed quantitative study would measure variables like diagnosis, race, education and legal history across a sample to test effectiveness.
We want to:
explore the benefits of implementing altmetric data in the hospital,
map all stakeholders and interested parties
increase awareness of additional methods of measuring impact tools,
Increase awareness of tools to influence visibility of the umcg research & it's output
discuss current use of bibliometrics in evaluations including the growing interest in measuring/visualising the "societal impact" of scientific research.
How SEO Insight Reveals The Content We Need - SEOday.dk January 2018Charlie Williams
This is the talk I delivered at SEOday.dk on the 24th January 2018 in Kolding, Denmark.
Experts regularly tell site owners that they need to create content to succeed in today’s online market. And to stand out in a more competitive landscape, content is a huge opportunity for us. But, we all see many sites producing dull material that doesn’t help them.
This talk jumped into how SEO can unlock knowing what content to produce. From Google Analytics to keyword research and competitor analysis, we can see what content our audience demands and enjoys. Using this insight helps form a content strategy that gives us the confidence it will work for SEO, PPC and even other marketing channels such as email.
hafentalks #9 - Jeff Gothelf: "Almost Everything I've Learned from 6 Years of...hafentalks
On 12 December 2017, Jeff Gothelf, speaker, executive coach and author, held this talk at the "hafentalks", an event series on technology, corporate culture and design in Düsseldorf, organized by InVision: "Lean UX has created a new way of looking at how we design products and services. Equally as important, it has created a new way to look at working together with our colleagues in product management, software engineering, marketing and executive leadership. In this talk, Jeff Gothelf, author of Lean UX, recaps his learnings from practitioner to author and to teacher of Lean UX."
David Gevorkyan graduated from AUA in 2008. He discusses big data, data science, and how eHarmony uses these fields to create successful relationships. eHarmony collects vast amounts of user data through detailed questionnaires and analyzes this data using algorithms to make compatibility match recommendations to users.
This is a proposal Donald Lamonaca and I presented to the executives of Legends at One World Observatory regarding improving the operations of the company.
Code Academy provides online coding courses and tutorials. It offers live Q&A forums where users can get help directly from other coding students and experts. This allows users to ask questions and get immediate feedback while working on courses, helping them learn programming concepts quicker in an interactive community environment.
This document discusses the power of social media for social activism and change. It outlines how social media platforms have been used successfully to empower citizens, organize community activism, and coordinate emergency responses. Social media allows anyone to connect causes with potential supporters and has become an essential tool for raising awareness. Examples are given of viral social media campaigns that brought attention to important issues. While some criticize clicktivism as superficial, the document argues that even small awareness can lead to measurable impact and that social media provides a means for independent expression and community.
Social Media, Keeping up to date, Pure and more : The Leiden talkGuus van den Brekel
Talk for a group of colleagues of Walaeus Library of the Leiden University Medical Center and others.
November 5th 2015 14:30-17:00
PIctures: https://www.facebook.com/digicmb/media_set?set=a.10156217814035603.1073741882.868270602
Messaging Brokers are intrinsic part of our infrastructure and our experience with HornetQ has not been really great.
We have experienced issues that forced us to perform restarts multiple times a day and sometimes they weren't sufficient to fix the issue and data cleanup was needed resulting in loss of important messages.
Lack of documentation, lack of proper support and lack of stability of HornetQ broker are some of the reasons for looking into new Messaging Brokers.
During this session I will present the path we have taken to Prioritize Features -> Compare Brokers -> Eliminate -> Benchmark and the findings together with recommendations.
This task resulted in implementation of generic messaging broker benchmarking tool in Java, called Benchmark.io which we are intending to open source.
This document provides an overview of infographics and how they can be used by librarians. It defines what an infographic is, provides examples of different types of infographics and how they can be used. It also discusses tools that can be used to create infographics and sources of data for inclusion. The document aims to introduce librarians to infographics and their uses for visualizing and presenting library data and information.
Blue Moon - Advertising Plan (Group Project)Sam Cheema
Blue Moon Ad Plan that was a required assessment as part of undertaking my studies in SUNY New Paltz. We devised this plan through research and foresight of implication.
A Comparative Study of Data Management Maturity ModelsData Crossroads
The document presents the results of a comparative analysis of leading data management maturity models. It aims to help data professionals choose the right approach for measuring maturity in their organization. The analysis compares several maturity models, identifying commonalities and differences in their scope, levels, domains, dimensions and artifacts. A framework is presented to evaluate and compare the different models in a consistent way. The goal is to define a maturity model tailored for small and medium enterprises.
Knowledge and identification of Malware binaries is a crucial part of detection and incident response. There was a time when using MD5s was sufficient to ID binaries. The reverse engineering analysis conducted once would be useful anytime that same MD5 hash was seen again. This has rapidly changed in recent years. Polymorphic samples of the same specimen change the file hash (MD5, SHAx etc) without much effort by the attacker. Also, cyber criminals and advanced adversaries reuse their codebase to create newer versions of their malware, but changes in the file hash disallow any opportunity to connect and leverage previous analyses of similar samples by defenders. This gives them an asymmetric advantage.
In recent years, there has been research into “similarity metrics”― methods that can identify whether, or to what degree, two malware binaries are similar to each other. Imphash, ssdeep and sdhash are examples of such techniques. In this talk, Bhavna will review which of these techniques is more suitable for evaluating similarities in code for APT related samples. This presentation will take a data analytics approach. We will look at binary samples from APT events from Jan- Mar 2015 and create clusters of similar binaries based on each of the three similarity metrics under consideration. We will then evaluate the accuracy of the clusters and examine their implications on the effectiveness of each technique in identifying provenance of an APT related binary. This can aid Incident responders in connecting otherwise disparate infections in their environment to a single threat group and apply past analyses of the abilities and motivations of that adversary to conduct more effective response.
For some new managers, the idea of giving performance reviews and being responsible for others can be intimidating. For others, there are fears about how to manage people older than them. And then there are others who worry about being accepted by their new team. I too, had these fears. But over time, I have learned a lot from peers, from mentors, and from my own employees. I made some terrible mistakes, and I had some pretty good successes. These nuggets of insight are some of the best personal learnings I’ve had in my management career, and ones which I wish I knew when I started managing people.
The Manager's Resource Handbook is an online source of tools, templates and articles relating to business and management in the global environment. Our mission is the help managers and businesses succeed through the benefit of our experience. You can contact us at http://www.managersresourcehandbook.com.
Introduction to how to create your own independent consulting business. If you have the skills, the time may be right for you to become a consultant. Perfect for independent contractors, freelancers, consultants, and entrepreneurs starting out.
Find more resources for independent professionals at www2.mbopartners.com/ic-resources
Presentation by Martina F. Ferracane at European Business Summit (May 2015).
Video version available at this link: https://youtu.be/hrRHBCLcgqU - It shows also the videos presented in the PPT!
The document discusses essential steps and technology tools for successful event planning. It covers defining goals and key stakeholders, creating a goal matrix, negotiating with vendors, and project management. Some recommended tech tools include spreadsheets, online to-do lists, checklist apps, digital file cabinets, and tools for registration, seating charts, and more. The key message is that technology should facilitate planning goals, not be the focus.
The document discusses search engine optimization (SEO) strategies for photographers. It explains that SEO involves anticipating common search terms related to photography services and optimizing websites to target those keywords. The document provides tips for photographers such as conducting keyword research, analyzing backlinks and competition, creating optimized on-page content, building links from other sites, and using social media to increase online presence. The goal of SEO is to organically attract new customers and drive traffic to websites and sales through search engines.
Advocating for the Extension of Psychological Treatment inWeston Corbitt
This capstone project aims to extend mental health services to juveniles in the legal system. It questions the role psychology should play and whether communities and minorities could benefit from increased services. The goal is to overhaul the juvenile system to provide more treatment than punishment. Research presented considers biological factors impacting decision-making in youth, ethical concerns regarding testing and treatment of minorities, and gaps in rehabilitation success related to guidelines, environment, and socioeconomic status. The proposed quantitative study would measure variables like diagnosis, race, education and legal history across a sample to test effectiveness.
We want to:
explore the benefits of implementing altmetric data in the hospital,
map all stakeholders and interested parties
increase awareness of additional methods of measuring impact tools,
Increase awareness of tools to influence visibility of the umcg research & it's output
discuss current use of bibliometrics in evaluations including the growing interest in measuring/visualising the "societal impact" of scientific research.
How SEO Insight Reveals The Content We Need - SEOday.dk January 2018Charlie Williams
This is the talk I delivered at SEOday.dk on the 24th January 2018 in Kolding, Denmark.
Experts regularly tell site owners that they need to create content to succeed in today’s online market. And to stand out in a more competitive landscape, content is a huge opportunity for us. But, we all see many sites producing dull material that doesn’t help them.
This talk jumped into how SEO can unlock knowing what content to produce. From Google Analytics to keyword research and competitor analysis, we can see what content our audience demands and enjoys. Using this insight helps form a content strategy that gives us the confidence it will work for SEO, PPC and even other marketing channels such as email.
hafentalks #9 - Jeff Gothelf: "Almost Everything I've Learned from 6 Years of...hafentalks
On 12 December 2017, Jeff Gothelf, speaker, executive coach and author, held this talk at the "hafentalks", an event series on technology, corporate culture and design in Düsseldorf, organized by InVision: "Lean UX has created a new way of looking at how we design products and services. Equally as important, it has created a new way to look at working together with our colleagues in product management, software engineering, marketing and executive leadership. In this talk, Jeff Gothelf, author of Lean UX, recaps his learnings from practitioner to author and to teacher of Lean UX."
David Gevorkyan graduated from AUA in 2008. He discusses big data, data science, and how eHarmony uses these fields to create successful relationships. eHarmony collects vast amounts of user data through detailed questionnaires and analyzes this data using algorithms to make compatibility match recommendations to users.
This is a proposal Donald Lamonaca and I presented to the executives of Legends at One World Observatory regarding improving the operations of the company.
Code Academy provides online coding courses and tutorials. It offers live Q&A forums where users can get help directly from other coding students and experts. This allows users to ask questions and get immediate feedback while working on courses, helping them learn programming concepts quicker in an interactive community environment.
This document discusses the power of social media for social activism and change. It outlines how social media platforms have been used successfully to empower citizens, organize community activism, and coordinate emergency responses. Social media allows anyone to connect causes with potential supporters and has become an essential tool for raising awareness. Examples are given of viral social media campaigns that brought attention to important issues. While some criticize clicktivism as superficial, the document argues that even small awareness can lead to measurable impact and that social media provides a means for independent expression and community.
Social Media, Keeping up to date, Pure and more : The Leiden talkGuus van den Brekel
Talk for a group of colleagues of Walaeus Library of the Leiden University Medical Center and others.
November 5th 2015 14:30-17:00
PIctures: https://www.facebook.com/digicmb/media_set?set=a.10156217814035603.1073741882.868270602
Messaging Brokers are intrinsic part of our infrastructure and our experience with HornetQ has not been really great.
We have experienced issues that forced us to perform restarts multiple times a day and sometimes they weren't sufficient to fix the issue and data cleanup was needed resulting in loss of important messages.
Lack of documentation, lack of proper support and lack of stability of HornetQ broker are some of the reasons for looking into new Messaging Brokers.
During this session I will present the path we have taken to Prioritize Features -> Compare Brokers -> Eliminate -> Benchmark and the findings together with recommendations.
This task resulted in implementation of generic messaging broker benchmarking tool in Java, called Benchmark.io which we are intending to open source.
This document provides an overview of infographics and how they can be used by librarians. It defines what an infographic is, provides examples of different types of infographics and how they can be used. It also discusses tools that can be used to create infographics and sources of data for inclusion. The document aims to introduce librarians to infographics and their uses for visualizing and presenting library data and information.
Blue Moon - Advertising Plan (Group Project)Sam Cheema
Blue Moon Ad Plan that was a required assessment as part of undertaking my studies in SUNY New Paltz. We devised this plan through research and foresight of implication.
A Comparative Study of Data Management Maturity ModelsData Crossroads
The document presents the results of a comparative analysis of leading data management maturity models. It aims to help data professionals choose the right approach for measuring maturity in their organization. The analysis compares several maturity models, identifying commonalities and differences in their scope, levels, domains, dimensions and artifacts. A framework is presented to evaluate and compare the different models in a consistent way. The goal is to define a maturity model tailored for small and medium enterprises.
Knowledge and identification of Malware binaries is a crucial part of detection and incident response. There was a time when using MD5s was sufficient to ID binaries. The reverse engineering analysis conducted once would be useful anytime that same MD5 hash was seen again. This has rapidly changed in recent years. Polymorphic samples of the same specimen change the file hash (MD5, SHAx etc) without much effort by the attacker. Also, cyber criminals and advanced adversaries reuse their codebase to create newer versions of their malware, but changes in the file hash disallow any opportunity to connect and leverage previous analyses of similar samples by defenders. This gives them an asymmetric advantage.
In recent years, there has been research into “similarity metrics”― methods that can identify whether, or to what degree, two malware binaries are similar to each other. Imphash, ssdeep and sdhash are examples of such techniques. In this talk, Bhavna will review which of these techniques is more suitable for evaluating similarities in code for APT related samples. This presentation will take a data analytics approach. We will look at binary samples from APT events from Jan- Mar 2015 and create clusters of similar binaries based on each of the three similarity metrics under consideration. We will then evaluate the accuracy of the clusters and examine their implications on the effectiveness of each technique in identifying provenance of an APT related binary. This can aid Incident responders in connecting otherwise disparate infections in their environment to a single threat group and apply past analyses of the abilities and motivations of that adversary to conduct more effective response.
For some new managers, the idea of giving performance reviews and being responsible for others can be intimidating. For others, there are fears about how to manage people older than them. And then there are others who worry about being accepted by their new team. I too, had these fears. But over time, I have learned a lot from peers, from mentors, and from my own employees. I made some terrible mistakes, and I had some pretty good successes. These nuggets of insight are some of the best personal learnings I’ve had in my management career, and ones which I wish I knew when I started managing people.
The Manager's Resource Handbook is an online source of tools, templates and articles relating to business and management in the global environment. Our mission is the help managers and businesses succeed through the benefit of our experience. You can contact us at http://www.managersresourcehandbook.com.
Introduction to how to create your own independent consulting business. If you have the skills, the time may be right for you to become a consultant. Perfect for independent contractors, freelancers, consultants, and entrepreneurs starting out.
Find more resources for independent professionals at www2.mbopartners.com/ic-resources
MBO Partners Webinar: Building Effective Client PresentationsMBO Partners
This exciting MBO Partners webinar featured practical strategies for designing and managing client presentations in ways that are impactful and actionable. Host Panayotis (Pete) Karabetis, Associate Director of Engineering at LMO Advertising in Baltimore, Maryland, walked participants through his most effective ways to think through meetings and presentations as an independent professional.
This MBO Partners webinar tookplace July 21, 2016.
Branding Passion: How to Create a Compelling Campaign for Social ChangeRule29
How can we use design to create positive social change? As creatives we have the ability to shift perspective and to create impact. But making this impact can't only happen with passion - there needs to be a strategic and defined process to carry the concept to real successful outcomes while not overwhelming you.
In this session, we take you through our approach and project samples like our Wheels4Water project which has helped bring safe water to thousands of people in Uganda. In the end you will see how doing these types of projects can change you, your company and how YOU see the world.
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/it-service-desk-software-rfp-template-293
This Excel document is a template intended to provide a comprehensive group of options to consider when preparing an RFP for IT Service Desk software. It is highly customisable. Questions can be added, removed, or modified, as can entire workbooks.
The template can of course be used as an RFP for any software product.
How to Talk to Your Suppliers About the Value of Joining Ariba NetworkSAP Ariba
This document discusses the benefits of suppliers joining the Ariba Network. It includes presentations from representatives of Bechtle, Misumi, and cSubs about their experiences as suppliers on the Ariba Network. Bechtle discusses the ease of use, scalability, and financial benefits of being on the Network. Misumi outlines their growth from $2 million to $4.1 million in transactions since joining in 2012. cSubs discusses how the Network acts as a force multiplier by allowing them to stand shoulder-to-shoulder with larger competitors and leverage SAP Ariba's marketing opportunities. All three representatives emphasize the Network's role in streamlining processes and providing transparency.
Strategies to Future-Proof Procurement: Are you ready? Webinar SlidesSAP Ariba
What you'll learn:
Get insight from James Vespoli, the CPO of PNC, and Ed Cone, Deputy Director of Thought Leadership, of Oxford Economics as they explore the results of recent Oxford research on the future of procurement. Discuss how perspectives differ between roles, see signs of concrete changes in progress, and take back ideas on how to future-proof your team. You’ll discover:
• Whether the organisational structure of procurement will develop as it becomes more strategic.
• How procurement talent can be developed and what capabilities will drive change in the function.
• How technology and a collaborative mindset are transforming procurement.
• Why our KPIs and time investments are not always mirroring our vision and goals.
This presentation discusses HubSpot, an inbound marketing and sales SaaS company. It provides an overview of the company's mission to transform how companies market and sell through its inbound methodology. The methodology focuses on attracting and engaging customers through helpful content rather than interruptive ads. The presentation highlights HubSpot's financial performance, with over 50% annual revenue growth and improving operating margins. It also outlines the company's opportunities for continued growth through international expansion, cross-selling products, and increasing its average revenue per customer.
This document proposes a solar power system for the PIPS project and provides technical details. It recommends a 45kW solar panel system with polycrystalline solar modules, an MPPT charge controller, deep cycle maintenance-free batteries, and a 60kVA inverter. Installation details are included along with cost estimates totaling approximately 37 million Pakistani rupees. Technical specifications conform to international standards.
How to tell your company's story infodoodles from ann handley of marketing profsMarketingProfs
Telling your company's story requires a little planning, talking, and listening. You can unearth the good stories about your company by asking yourself (or others in your company) the right questions.
To get your creativity flowing, Ann Handley, MarketingProfs chief content officer and author of Content Rules, suggest companies ask themselves specific questions.
We've put them in this colorful infodoodle slideshow.
Telling your company's story requires a little planning, talking, and listening. You can unearth the good stories about your company by asking yourself (or others in your company) the right questions.
To get your creativity flowing, Ann Handley, MarketingProfs chief content officer and author of Content Rules, suggest companies ask themselves specific questions.
1. What is unique about your business?
2. What is interesting about how your business was founded? About your founder?
3. What problem is your company trying to solve?
4. What inspired your business?
5. What aha moments has your company had?
6. How has your business evolved?
7. What's an unobvious way to tell your story?
8. What do you consider normal and boring that other folks would think is cool?
Presales, solution design & bid management an overviewMukesh Yadav
The document discusses various aspects of pre-sales activities including responding to client requests, supporting client visits, interfacing with internal and external groups for solution design, marketing support, competitor analysis, and responding to RFx documents. It describes key elements of solution design like effort estimation, technical and functional solutions, project methodology, plans, resourcing, and templates for bid qualification, management, and presentation. The goal is to understand customer needs, design optimal solutions, prepare competitive proposals, and win new business through effective pre-sales and bid management processes.
Everything We Wish We Knew About Twitter When We Started
A look at the basics of getting started with Twitter, how to grow your following and your engagement, and how to get the most value and fun out of a truly amazing network.
Craft the Perfect Posts for the "Big 3" Social NetworksHubSpot
Learn how to dominate social media marketing with optimized posts for Facebook, LinkedIn, and Twitter. You can find it all here from @anum, adapted from her presentation at HubSpot's #INBOUND13 conference.
7 Myths When Answering Tough Questions During Presentations24Slides
The document discusses the benefits of meditation for reducing stress and anxiety. Regular meditation practice can help calm the mind and body by lowering heart rate and blood pressure. Studies have shown that meditating for just 10-20 minutes per day can have significant positive impacts on both mental and physical health over time.
Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...HubSpot
HubSpot Research shares new data on why people use ad blockers and what marketers and advertisers need to do to keep people from blocking out ads completely. Hint: it's stop using interruptive and annoying ads.
This document discusses the evolving role of UX designers and the changing technology landscape. It touches on the speaker's experience transitioning to UX design for e-commerce sites about a decade ago. Key points made include:
- UX now encompasses psychology and the overall user experience, not just the user interface.
- Design problems are changing faster than people are used to, requiring assumptions to constantly be re-evaluated with research and data.
- The role of designers is shifting to creative collaborators and facilitators of cross-functional teams addressing complex problems.
- Emerging technologies like Google Glass and voice interfaces will continue transforming design needs.
- Empathy for the human being should remain
Hard to Reach Users in Easy to Reach PlacesMike Crabb
The aim of this research project is to develop an accessible office workstation for disabled users. This includes investigating various input and output devices that can be used by disabled users and incorporating them into a workstation application to increase bandwidth for each user.
Tips on CV creation, job application and handling tough questions in interviews. Especially relevant if you are a professional over 50 looking for work.
The document provides an overview of search engine optimization (SEO) strategies. It discusses how search engines work by crawling the web, indexing documents by keywords, and sorting results. It also covers understanding how people search online and analyzing websites to identify keywords, competitors, target audiences, and content opportunities to inform SEO recommendations. Sections include analyzing keywords, results, competitors, websites, and providing recommendations.
The document discusses resolving and transforming conflicts through non-violent means. It defines conflict as a natural part of life that arises due to issues like territorial disputes, social injustices, and competition over resources. When faced with an anger-provoking conflict situation, the document recommends distancing oneself from the problem, releasing anger through indirect physical means, using relaxation techniques, and talking calmly to oneself as ways to change anger into a more constructive form.
The document describes the Firefox OS Bus tour across India in October 2014 to celebrate the launch of Firefox OS. The tour involved a bus traveling to 15 cities across 8000+ km, with 8 crew members and 125 regional coordinators, to maximize the reach of Firefox OS through grassroots engagement like meeting users directly and teaching developers. The tour garnered social media attention on Twitter and press coverage in local newspapers describing their visits to colleges and cities.
This document outlines the process an organization uses for design projects from initial client briefing through production and installation. It includes stages such as concept design, 3D visualization, prototyping, quality assurance testing, packaging and delivery. The final section describes the organization's expertise in materials like lacquering, metals, wood and fabrics. They have worked with many high-end clients on projects spanning various industries.
The document provides an introduction to business management. It defines a business as an organization that uses resources to satisfy customer needs by providing products or services with market demand. It explains that there are four main types of business inputs: land, labor, capital, and organization. It then describes the four main functional departments in a business: human resources, finance and accounting, marketing, and operations management. It stresses the importance of interdepartmental collaboration. Finally, it outlines the four economic sectors: primary, secondary, tertiary, and quaternary.
This document summarizes Notepad++, an open source text editor for Windows. It discusses that Notepad++ can edit various file formats simply and includes basic editing shortcuts. The document notes that Notepad++ was developed in Java to allow it to run cross-platform on any operating system with Java Virtual Machine installed. It also outlines some of Notepad++'s core features like opening, saving, and editing text files as well as its limitations like lack of advanced formatting and single document view. System requirements and potential future updates are also covered.
California Science Center (USC CSCI 588)Sunny Chiu
This document describes the redesign of the California Science Center's website and mobile app. It discusses converting the website content to better suit a mobile app interface with features like navigation buttons, scroll views, and exhibition pages. The design process focused on universal accessibility, preventing errors, and reducing memory load. It concludes by noting the content and design will be updated further based on user feedback.
The document discusses the history and evolution of printers from the first printers developed in the 1940s to modern printers. It describes some of the key developments including the first dot matrix, inkjet, and laser printers. It also provides details on how different types of printers like inkjet and laser printers work as well as common connections and accessories used with printers.
Before You Test Your System, Test Your AssumptionsTechWell
Do you find yourself discussing with your peers what you think the system you’re building should do? Do you argue over what the users want? Do discussions wind up in a heated debate? This result indicates that no shared understanding exists about the system. With a lack of shared understanding, it’s easy to fall into the trap of making assumptions about system functionality, who the users will be, and how to build the system. These assumptions introduce errors into the requirements and design—long before a single line of code is written. Creating a shared understanding among stakeholders, users, and teams reduces the chances of not building the right thing—as well as not building the thing right. Aaron Sanders describes the techniques of experimental design, story mapping, user research, prototyping, and user acceptance testing that he’s used to help teams build a shared understanding. Learn to test your assumptions as rigorously as you test the system itself.
#Winning at Instagram, or How to Learn to Stop Worrying and Love the AlgorithmKate O'Neill
This document outlines a presentation on digital marketing strategies for fashion brands on Instagram. It discusses how Instagram's algorithm prioritizes user experience and recommends focusing content on conveying brand meaning and relating to audiences. It also covers segmenting audiences based on motivations, developing content strategies, and using analytics to measure performance through key metrics like engagement, traffic sources, and conversions. The overall message is that brands should focus on understanding their audiences and providing inspiring, shareable content to thrive on Instagram.
TRICKS TO GET PAID ATTORNEY'S FEES AND RECEIVERSduffeeandeitzen
This document provides tips and strategies for attorneys to get paid attorney's fees and use receivers to collect fees. It discusses including fee agreements, arbitration clauses and liens in client agreements. It recommends filing motions for interim fees and providing evidence of need, ability to pay and reasonableness of fees. The document also discusses appointing receivers, paying fees prior to divorce decrees, and ensuring attorney's fees judgments specify amounts owed. The overall summary is a guide for attorneys on techniques to secure payment of their fees through agreements, motions and orders.
The document describes the process for managing work orders between clients, locations, and vendors. It involves creating work orders on iPad apps, replicating them between client and vendor sides, uploading them to specific folders, and tracking status until completion when file names are updated. Performance is measured using data captured in the work order process.
- Static routing is used for routes that will not grow in the future and are typically configured with static ip routes on devices. Dynamic routing protocols like RIP send routing updates to neighbors to exchange route information and allow for changes in the network.
- VLANs are used to segment networks for security and management. VLANs can be configured on switches through commands like vlan, interface vlan-membership, and switchport access vlan. Routers need subinterfaces configured with encapsulation dot1q to route between VLANs.
your resource for home buying, selling, financing and real estate listings in Orlando, Waterford Lakes, Winter Springs, Winter Park, Oviedo, Lake Mary, Lake Nona, Sanford, Mount Dora, Altamonte Springs, Casselberry, Maitland, Clermont, Deltona, Orange City, Debary, Deland, Enterprise, Osteen, Cocoa Beach and all of Orange, Seminole, Lake, Osceola and Brevard County.
i-lovelearning Madrid 2017 | The Role of L&D in the Modern Organisation [EN]Netex Learning
The role of L&D is changing. Ed Monk, MD of The Learning and Performance Institute, reviewed the changes his organisation have noticed within L&D departments and discussed what the future holds at i-love learning Madrid event on February 17th, 2017.
The document discusses effective usage of metrics for agile projects. It covers why metrics should be measured, how to measure them, what to measure, how much to measure, and potential side effects. Key points include measuring working software to assess value, focusing on goals like quality, productivity and customer satisfaction, automating metrics collection, and being careful that metrics don't induce unintended behaviors or comparisons between teams.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
Infrastructure Challenges in Scaling RAG with Custom AI models
Tech rfp template
1. T E C H R F P T E M P L AT E
T H E 1 1 T Y P E S O F R F P Q U E S T I O N S Y O U S H O U L D B E
I N C L U D I N G I N Y O U R T E C H R E Q U E S T S .
2. WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
Wondering what type of questions you should ask? If you’re looking for a new
technology solution, start with these 11 universal categories.
WRITING AN RFP?
3. • W H AT I S T H E C O M PA N Y ’ S B A C K G R O U N D ?
• W H E R E A R E T H E Y L O C AT E D ?
• P U B L I C V S . P R I VAT E LY H E L D ?
• A N Y R E C E N T O R S C H E D U L E D M E R G E R S
A N D / O R A C Q U I S I T I O N S ?
• W H AT ’ S T H E I R E M P L O Y E E R E T E N T I O N
R AT E ?
# 1 . C O M PA N Y
O V E R V I E W
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
What do you need to know about your
providers’ companies? A good place to start
might be:
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
4. • I S T H E P R O D U C T O N P R E M I S E O R O F F
P R E M I S E ( S A A S , " T H E C L O U D , " E T C . ) ?
• H O W I S U S E R S U P P O R T O F F E R E D ?
• A R E N E W F E AT U R E S I N C L U D E D I N I N I T I A L
P R I C I N G O R W I L L T H E Y C O S T E X T R A ?
• H O W O F T E N I S M A I N T E N A N C E P E R F O R M E D ?
H O W A R E C U S T O M E R S N O T I F I E D ?
# 2 .
T E C H N O L O G Y /
P R O D U C T
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
Get into the nitty gritty of pricing and
customer support options. For example:
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
5. • E X A C T LY H O W M U C H T I M E I S N E E D E D T O G E T
F U L LY U P A N D R U N N I N G ?
• A R E T H E R E A R E A D D I T I O N A L F E E S F O R
T R A I N I N G ?
• W H AT A R E T H E N A M E S O F T H E P E O P L E I N
C H A R G E O F T R A I N I N G A N D O N B O A R D I N G ?
W H E R E A R E T H E Y L O C AT E D ?
• I N T H E I M P L E M E N TAT I O N P R O C E S S , W H AT A R E
T H E P R O V I D E R ’ S R E S P O N S I B I L I T I E S , A N D W H AT
A R E Y O U R S ?
# 3 .
I M P L E M E N TA T I O N
& T R A I N I N G
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
Implementation can be a critical factor
depending on your project timeline. Find out:
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
6. • W H AT K I N D O F E D U C AT I O N A L A N D
T R A I N I N G T O O L S D O T H E Y O F F E R F O R
E N R O L L M E N T ? ( W I L L I T B E E A S Y F O R
Y O U R T E A M T O S E L F - S TA R T ? )
• C A N A D M I N I S T R AT O R S P E R F O R M
E N R O L L M E N T S O N B E H A L F O F
E M P L O Y E E S ?
• D O E S T H E P L AT F O R M T R A C K W H O A N D
W H E N S Y S T E M C H A N G E S A R E M A D E ?
# 4 . E N R O L L M E N T
C A PA B I LT I E S
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
WHO CAN DO WHAT, WHEN?
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
7. • W H AT T Y P E O F R E P O R T S /
D A S H B O A R D S A R E AVA I L A B L E ?
• A R E T H E Y “ R E A L T I M E , ” O R
A G G R E G AT E D ?
• W H AT T Y P E O F B I L L I N G
R E P O R T S A R E AVA I L A B L E ?
# 5 .
R E P O R T I N G &
B I L L I N G
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
Does your team require certain analytics or
reports? Do you want to be billed based on
usage, or flat rates? Ask questions like:
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
8. • A S K C O L L E A G U E S W H AT I N D U S T RY- S P E C I F I C
Q U E S T I O N S T H E Y A S K P R O V I D E R S .
• F O R E X A M P L E , O N E O F B U S I N E S S O LV E R ’ S
R E C O M M E N D E D Q U E S T I O N S F O R H E A LT H C A R E :
“ W H AT D ATA D O Y O U N E E D F R O M A C L I E N T
F O R A C A C A L C U L AT I O N O F F U L L - T I M E O R
PA R T- T I M E S TAT U S A N D H O W O F T E N I S D ATA
R E Q U I R E D ? ”
• G O O G L E I S A L S O A G R E AT P L A C E T O S TA R T,
S E A R C H “ Y O U R I N D U S T RY + R F P Q U E S T I O N S . ”
E X . “ H E A LT H C A R E I N F O R M AT I O N S Y S T E M R F P ”
# 6 . I N D U S T RY-
S P E C I F I C
Q U E S T I O N S .
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
Every type of business has unique needs and
mandates. To find yours:
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
9. • " W H AT H O U R S A R E T E A M M E M B E R S O R
I N D I V I D U A L S T Y P I C A L LY AVA I L A B L E ? W O U L D
W E H AV E B A C K U P R E S O U R C E S I N T H E C A S E O F
O U R O N G O I N G S U P P O R T I N D I V I D U A L B E I N G
O U T O F T H E O F F I C E ( I . E . , T R AV E L I N G , O N
VA C AT I O N , S I C K ) ? ”
• “ W H AT I S Y O U R P R O C E S S F O R I S S U E
R E S O L U T I O N A N D T R A C K I N G ? ”
• “ D O Y O U O F F E R S E R V I C E C E N T E R S U P P O R T
F O R E M P L O Y E E S ? I F Y E S , I S Y O U R S E R V I C E
C E N T E R P R O V I D E D I N - H O U S E ? W H E R E A R E
R E P R E S E N TAT I V E S L O C AT E D ? ”
# 7 .
D A TA M A N A G E M E N T
& A D M I N S U P P O R T
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
Is support available 24/7? How are issues
tracked? Ask questions like:
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
10. • “ W H AT S T E P S D O Y O U TA K E T O
E N S U R E T H AT Y O U A R E TA K I N G
A C T I O N S T O A P P R O P R I AT E LY C O M P LY
W I T H H I PA A A N D O T H E R L E G A L /
R E G U L AT O RY R E Q U I R E M E N T S T H AT
A F F E C T Y O U A N D Y O U R C U S T O M E R S ? ”
• “ W H O I S R E S P O N S I B L E F O R L E G A L
A N D R E G U L AT O RY M O N I T O R I N G
A C T I V I T I E S W I T H I N Y O U R
O R G A N I Z AT I O N ? ”
# 8 . L E G A L A N D
C O M P L I A N C E
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
Consult with your legal stakeholders to find
out exactly what questions you need to ask.
Examples:
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
11. “ D O Y O U I S S U E A S O C 1 R E P O R T ( S S A E 1 6 ) O R
O T H E R S I M I L A R A U D I T R E P O R T ? P L E A S E P R O V I D E A
C O P Y O F Y O U R M O S T R E C E N T A U D I T R E P O R T. ”
“ W H AT T Y P E O F 3 R D PA R T Y R E V I E W S A N D T E S T I N G
A R E P E R F O R M E D T O I D E N T I F Y P O T E N T I A L
V U L N E R A B I L I T I E S O R A R E A S O F R I S K ? ”
“ H O W A R E C L I E N T S N O T I F I E D I N T H E E V E N T O F A
S E C U R I T Y B R E A C H A N D W H AT I S T H E T I M E F R A M E
I N W H I C H T H I S I N F O R M AT I O N I S C O M M U N I C AT E D ? ”
“ H AV E Y O U E V E R H A D A B R E A C H O F Y O U R
S Y S T E M S ? ”
# 9 .
S E C U R I T Y
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
The big kahuna. Confer with your IT team to
define your minimum security needs and
standards. Ask vendors questions like:
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
12. • “ H O W A R E S E C U R I T Y R O L E S
A D M I N I S T E R E D F O R B O T H E M P L O Y E E S
A N D A D M I N I S T R AT O R S W I T H I N T H E
A P P L I C AT I O N ? ”
• “ P L E A S E D E S C R I B E A N Y A C C O U N T
L O C K O U T S E T T I N G S T H AT A R E I N
P L A C E . ”
• A R E U S E R R O L E S C O N F I G U R A B L E ? A R E
P E R M I S S I O N I N G L E V E L S AVA I L A B L E ?
# 1 0 . U S E R
A C C E S S
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
Find out which people and user roles will
have access to sensitive data. For example:
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
13. • E X . “ P L E A S E AT TA C H A N Y A D D I T I O N A L
I N F O R M AT I O N T H AT Y O U F E E L W I L L
P R O V I D E H E L P F U L I N F O R M AT I O N
A B O U T Y O U R C O M PA N Y ’ S P R O D U C T S
A N D S E R V I C E S . ”
• B O N U S P O I N T S I F Y O U P R O V I D E A N
E L E C T R I C S U B M I T TA L S Y S T E M T H AT
A L L O W S T H E M T O E M B E D M U LT I M E D I A
L I K E V I D E O S .
# 1 1 .
A D D I T I O N A L
I N F O
WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
This is where you give candidates a little
room to show off. Ask them what else they
want you to know about them.
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P
S O L U T I O N S S H E E T
14. S TA RT I N G Y O U R T E C H R F P
1 1 T Y P E S O F Q U E S T I O N S T O I N C L U D E
I N Y O U R T E M P L A T E :
1. C O M PA N Y O V E R V I E W
2. T E C H N O L O G Y & P R O D U C T
3. I M P L E M E N TA T I O N & T R A I N I N G
4. E N R O L L M E N T C A PA B I L I T I E S
5. R E P O R T I N G & B I L L I N G
6. I N D U S T RY- S P E C I F I C Q U E S T I O N S
7. D A TA M A N G E M E N T & A D M I N S U P P O R T
8. L E G A L & C O M P L I A N C E
9. S E C U R I T Y
10. U S E R A C C E S S
11. A D D I T I O N A L I N F O R M A T I O N
* S U G G E S T E D Q U E S T I O N S S O U R C E : B U S I N E S S O LV E R R F P S O L U T I O N S S H E E T
15. WWW.RFP365.COM INFO@RFP365.COM| 816.287.0737 |
G E T T H E F R E E W E B I N A R
READY TO MASTER YOUR RFP PROCESS?
* S U G G E S T E D Q U E S T I O N S W E R E PA R A P H R A S E D A N D B A S E D
O N T H E B R I L L I A N T 2 7 1 Q U E S T I O N S R E C O M M E N D E D B Y
B U S I N E S S O LV E R I N T H E I R R F P S O L U T I O N S S H E E T.