Team &
Communication
• Challenge
Blockade
• Solidarity
• Hope
• Multi-
Nationalities
• Expertise
• Role
Crewed by women include
• Nobel Peace Laureate Mairead Maguire (Northern
Ireland),
• Marama Davidson, Green Party MP (New Zealand),
• Sameera Thwaifiya MP (Algeria),
• Cigdem Topcuoglu, a professional Turkish athlete
and coach who sailed on the Mavi Marmara in 2010
and whose husband was among the ten activists
killed by Israeli forces on that voyage
• Dr Fauziah Hassan, OG that acts as a doctor
https://wbg.freedomflotilla.org
Outcomes
After studying this chapter, you should be able
to:
1) Identify the characteristics of team
effectiveness,
2) Assess team work in workplaces,
3) Examining team work motivation, decision-
making and communication.
The organisation as a system
• The organisation is a living and open system
consisting of interdependent groups, individuals,
processes, technology and other components
• The system has a social and a technical component
• A distinction can be made between the macro-,
meso- and micro-system
• Change in one system causes a ripple effect of
change in other systems
Activity 1:
Paper Plan Corporation
5
You will be asked to produce paper planes, a video
demo will help you to fold the type we want to produce!
Be sure that your airplane meets the following quality
standards.
• Plane is symmetrical.
• All corners must match evenly.
• Both wings must be exactly the same size, and tailfins
must be the same height.
Form a team of people which you think is necessary to
assist you in the task. You are given 5 minutes
Paper Plane Demo
Activity 1:
Paper Plan Corporation
7
In the next 5-minutes, you are to produce as many
paper planes as you can that satisfy the standards.
We will check your output and the winning team may
be rewarded.
Lesson Activity 1:
Paper Plan Corporation
8
In the discussion part of this exercise, point out that if all
members of the team have relatively high skills, sequential
interdependence is going to be more effective in this task
than pooled interdependence. This is because, even in a
five minute period, people will quickly learn to specialize at
a task, and they will be more efficient at doing a single task
than they are at trying to fold an entire airplane by
themselves. However, one slow member will slow down the
entire group in sequential interdependence, as this is a
conjunctive task.
Group structure
• Status
• Conformity
• Size
• Composition
• Cultural diversity
Group- Size
Group Size
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Conformity: Asch’s Study
“B”
“B” “B” “B” “B” “B” 33% - “B”
66% - “A”
What about gender– are men or
women more conforming?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Compliance
• Compliance &
consumer
psychology
1. Foot-in-the-door
2. Door-in-the-face
3. Lowball
4. That’s-not-all
12.2 How is compliance defined?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Migram’s Obedience Study
• Participants (“teachers”) instructed to give electric shocks to
another person (“learner”) pretending to be shocked
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
• Do you think
that you would
have gone to
the highest
shock level?
• What
percentage of
people do you
figure went all
the way to the
highest shock
level?
Show graph
So, what happened? Were those
people sadists? Why would they
keep shocking someone?
How far did participants go?
TASK
INTERDEPENDENCE
Pooled
Interdependence
Sequential
Interdependence
Reciprocal
Interdependence
Comprehensive
Interdependence
DegreeofCoordinationRequired
Member
3
Member
1
Member
1
Member
2
Member
3
Member
3
Member
3
Member
4
Member
4
Member
2
Member
2
Member
1
Member
1
Member
4
Member
2
Member
4
Output
Output
Output
Output
FIGURE 11-3 Task Interdependence and Coordination Requirements
Identify which interdependence is used in this
poultry processing.
Identify the type of interdependence used in
assembling Boeing A380
5-stages of Group Development
Summary and reflection
• Groups and teams contribute to an organisation’s success
if they are empowered
• The organisation itself is a group
• Coordination within teams or groups requires
understanding of characteristics of the team.
• Knowledge of groups can be applied in many situations
• Effective communication is pertinent to a team’s function
Summary and reflection
• Your reflection is required as discussions at the elearn.
• Immediate response is pertinent so that you still
remember what you had just learnt.

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