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Think Creative 
Seeing and Creating Value Where Others Don’t 
Nonprofit
Contents 
Overview 
What We Do 
How We Do It 
Our Approach 
Our Services 
pg 3 
pg 4 
pg 5 
pg 6 
pg 7
Overview 
Think Creative works with Foundations and Nonprofits: 
Foundations are placing greater and greater focus 
on the effectiveness and impact of their grants to 
organizations. To make sure their funding is maximized, 
these Foundations want to know if their donations are 
providing the needed support for the sustainability 
and growth of their clients. And if they aren’t, they 
want to know what tools can be created / leveraged to 
strengthen the grantee’s mission. 
Non Profit | Think Creative USA 
Nonprofits are increasingly under pressure to 
demonstrate their accountability and the impact of 
grants received from Foundations. They are also driven 
to ensure that their services, programs, and products 
reach the populations in need. Remaining relevant, 
financially stable, and competitive are keys to a 
nonprofit’s survival in a competitive environment. 
3
What We Do 
We partner with Foundations and Nonprofits 
to create additional sources of revenue / earned 
income through the generation of new services 
and products, and by facilitating the growth of 
existing revenue channels. 
Non Profit | Think Creative USA 
4
How We Do It 
Think Creative addresses the framework for 
how a nonprofit creates, delivers, captures, and 
enhances value, providing new answers to the 
fundamental questions that any organization 
needs to accurately answer including: 
What do we do? What problem do we solve? 
For whom do we solve this problem? 
While solving this problem, how do we generate revenue? 
Non Profit | Think Creative USA 
5
Our Approach 
We create actionable roadmaps for 
business growth by leveraging nonprofit 
customers’ insight, which we develop 
through a suite of signature tools including 
Design Thinking work sessions, conducted with 
the Executive Director, the Board, the Staff, 
the nonprofit’s customers, and other 
stakeholders. 
Non Profit | Think Creative USA 6
Our Services 
We begin every consulting project by acquiring a deep understanding of customer needs, 
motivations, desires, and behaviors, potentially going beyond what a customer can articulate for 
his or herself. 
Unearth and learn from 
the nonprofit and from 
their industry. 
Develop the Customer 
Insight. 
Non Profit | Think Creative USA 
Generate the business 
model. 
Rank growth alternatives. Test, Experiment and 
Iterate once the new or 
adjacent, business model 
is generated. 
Formulate an action plan 
and implement. 
Our six-step Full Scope process spans over several months, and includes: 
7 
1. Full Scope
Our Services 
The Quick Win is a three-to-five day intervention using a modified version of the six-step 
elements process. Our goal is to assist nonprofits in defining and understanding the needs 
of their customers so they can create and/or build upon existing services, programs, and 
products, which will ultimately serve them in exceptional and supportive ways. 
Day 1: 
In-depth interviews with 
executive team to establish 
Core Business Capabilities and 
Resources (CBCR) 
Non Profit | Think Creative USA 
Day 2: 
3 one-hour consumer insight 
development workshops with 
up to 10 employees each. 
2 one-and-a-half hour 
workshops with executive 
team , one consumer insight 
development workshop, 
and one solution-building 
workshop. 
Day 3: 
3 one-hour interviews with 
current clients (B2B) or 1 three-hour 
customer development 
workshops with target public 
(B2C) 
Day 4: 
(Cont.) Analysis of all customer 
insight, synthesis, and 
formulation of alternative 
courses of action for growth 
and their respective business 
models. 
Presentation of proposed 
alternatives and business 
models. Q & A. 
AM 
PM 
Analysis of all customer 
insight, synthesis, and 
formulation of alternative 
courses of action for growth 
and their respective business 
models. 
(Cont.) In-depth interviews 
with executive team to 
establish Core Business 
Capabilities and Resources 
(CBCR) 
8 
2. Quick Win
Think Creative USA 
285 West Broadway, Suite 650 
New York, NY 10013 
T. (+1) 212.738.9229 
www.thinkcreativeusa.com 
New York | Madrid | Mexico City 
Non Prof i t | Think Creat ive USA 9

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Think Creative for Nonprofits

  • 1. Think Creative Seeing and Creating Value Where Others Don’t Nonprofit
  • 2. Contents Overview What We Do How We Do It Our Approach Our Services pg 3 pg 4 pg 5 pg 6 pg 7
  • 3. Overview Think Creative works with Foundations and Nonprofits: Foundations are placing greater and greater focus on the effectiveness and impact of their grants to organizations. To make sure their funding is maximized, these Foundations want to know if their donations are providing the needed support for the sustainability and growth of their clients. And if they aren’t, they want to know what tools can be created / leveraged to strengthen the grantee’s mission. Non Profit | Think Creative USA Nonprofits are increasingly under pressure to demonstrate their accountability and the impact of grants received from Foundations. They are also driven to ensure that their services, programs, and products reach the populations in need. Remaining relevant, financially stable, and competitive are keys to a nonprofit’s survival in a competitive environment. 3
  • 4. What We Do We partner with Foundations and Nonprofits to create additional sources of revenue / earned income through the generation of new services and products, and by facilitating the growth of existing revenue channels. Non Profit | Think Creative USA 4
  • 5. How We Do It Think Creative addresses the framework for how a nonprofit creates, delivers, captures, and enhances value, providing new answers to the fundamental questions that any organization needs to accurately answer including: What do we do? What problem do we solve? For whom do we solve this problem? While solving this problem, how do we generate revenue? Non Profit | Think Creative USA 5
  • 6. Our Approach We create actionable roadmaps for business growth by leveraging nonprofit customers’ insight, which we develop through a suite of signature tools including Design Thinking work sessions, conducted with the Executive Director, the Board, the Staff, the nonprofit’s customers, and other stakeholders. Non Profit | Think Creative USA 6
  • 7. Our Services We begin every consulting project by acquiring a deep understanding of customer needs, motivations, desires, and behaviors, potentially going beyond what a customer can articulate for his or herself. Unearth and learn from the nonprofit and from their industry. Develop the Customer Insight. Non Profit | Think Creative USA Generate the business model. Rank growth alternatives. Test, Experiment and Iterate once the new or adjacent, business model is generated. Formulate an action plan and implement. Our six-step Full Scope process spans over several months, and includes: 7 1. Full Scope
  • 8. Our Services The Quick Win is a three-to-five day intervention using a modified version of the six-step elements process. Our goal is to assist nonprofits in defining and understanding the needs of their customers so they can create and/or build upon existing services, programs, and products, which will ultimately serve them in exceptional and supportive ways. Day 1: In-depth interviews with executive team to establish Core Business Capabilities and Resources (CBCR) Non Profit | Think Creative USA Day 2: 3 one-hour consumer insight development workshops with up to 10 employees each. 2 one-and-a-half hour workshops with executive team , one consumer insight development workshop, and one solution-building workshop. Day 3: 3 one-hour interviews with current clients (B2B) or 1 three-hour customer development workshops with target public (B2C) Day 4: (Cont.) Analysis of all customer insight, synthesis, and formulation of alternative courses of action for growth and their respective business models. Presentation of proposed alternatives and business models. Q & A. AM PM Analysis of all customer insight, synthesis, and formulation of alternative courses of action for growth and their respective business models. (Cont.) In-depth interviews with executive team to establish Core Business Capabilities and Resources (CBCR) 8 2. Quick Win
  • 9. Think Creative USA 285 West Broadway, Suite 650 New York, NY 10013 T. (+1) 212.738.9229 www.thinkcreativeusa.com New York | Madrid | Mexico City Non Prof i t | Think Creat ive USA 9