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Experienced Marketing and Account Planning Executive<br />20+ years of solid experience in marketing and communication, branding and marketing implementation. Organized and versatile – able to maintain grace under pressure. Seeking to work with organizations that aim to make a difference.<br />Highly motivated and inventive research manager and strategic planner, driven by curiosity, who understands the role that customer insights play in the marketing and communication process.  A strong contributor to a company’s management and business goals.<br />Areas of Expertise<br />Account PlanningNew Business DevelopmentMarketing CommunicationsBranding & PositioningAdvertising & Collateral Development Market Research & Performance AnalyticsProspect & Current Customer ProfilingTarget Audience InsightsWeb MarketingBrainstorming & Idea GenerationDirect Marketing & Email Programs Strategic Planning<br />Professional Experience<br />Consulting, Customer Insights, Boston, 2002 to Present<br />Researched, developed and implemented brand strategies and positionings. Tools include primary and secondary research, brainstorming and focus group sessions, web, advertising and competitive analysis, reports and presentations to the Board.<br />Design and implement marketing communication plans to fill prospect pipelines, including web content and navigation, email campaigns, direct marketing campaigns, newsletters, media and PR plans.<br />Clients include Fruit2O, Air Jamaica, National Leisure Group, Bangor Savings Bank, zipcar, Suffolk University, Massachusetts Horticultural Society and Coloriffics.<br />Account Planner, Holland Mark Advertising, Boston, 2000 to 2002<br />Developed brand positionings that profiled the competition and the client brand, identified and profiled key internal and external customers, and analyzed the client business environment in context of key trends. <br />Designed and conducted customer research, both qualitative and quantitative, to gain a more immediate and relevant understanding of the customer and their needs.<br />New business development and team leader on new business presentations. Clients included Yankee Candle, Dreyfus and Genzyme.<br />Director of account planning, tfa/Leo Burnett, Boston, 1999 to 2000<br />Worked collaboratively with a multidisciplinary team to develop creative briefs and marketing communications plans.  Actively participated in creative concept development and final messaging for television, radio, print and web campaigns. Utilized a blend of analytical and intuitive skills in assessing primary and secondary research.<br />Presented strategies, positionings and creative to clients and other agency staff. <br />Director of Account Planning, DMB&B, Detroit, 1995 to 1998<br />Revitalized and reintroduced the Cadillac brand to a new, younger American luxury customer. Projects included conducting research, meeting with customers, strategizing and collaborating on brand massages, media and marketing plans. <br />Researched usage and attitudes towards branding and product messaging on the GM, Pontiac and GM Goodwrench web sites.<br />Worked with engineering and product management teams to articulate and leverage product benefits of the Cadillac and Pontiac vehicles.<br />Director Planning & Research, Walt Disney Entertainment, Los Angeles, 1992 to1994<br />Worked with brand management teams to develop product strategies. Analyzed and presented consumer demand and market data to illustrate product appetite.<br />Stayed on top of consumer, brand and category trends by conducting ongoing research dialog with families to explore their needs and interests.<br />Marketing and Research, Various<br />Positions prior to 1992 included Levis Strauss International, JD Power & Associates, Lieberman Research and Entertainment Response Analysts.<br />Affiliations<br />Marketing Committee, American Marketing Association, Boston, MA, 2010 - current<br />Board of Directors, Exit Planning Exchange, Boston, MA, 2010 - current<br />Board of Trustees, Santa Catalina School, Monterey, CA, 2001 – current<br />Head of Marketing Committee assisting in competitive brand repositioning & messaging.<br />826 Boston Volunteer, Boston, MA, 2009 - current<br />Education<br />University of Wisconsin, madison, wi, BA, Behavioral Political Science<br />Ongoing industry training includes AMA conferences and courses, MRA conferences, AAAA Account Planning conferences, Red Spider and Headmint Account Planning training, AMCF training and member of Strategic Coach.<br />
Mar Com

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Mar Com

  • 1. Experienced Marketing and Account Planning Executive<br />20+ years of solid experience in marketing and communication, branding and marketing implementation. Organized and versatile – able to maintain grace under pressure. Seeking to work with organizations that aim to make a difference.<br />Highly motivated and inventive research manager and strategic planner, driven by curiosity, who understands the role that customer insights play in the marketing and communication process. A strong contributor to a company’s management and business goals.<br />Areas of Expertise<br />Account PlanningNew Business DevelopmentMarketing CommunicationsBranding & PositioningAdvertising & Collateral Development Market Research & Performance AnalyticsProspect & Current Customer ProfilingTarget Audience InsightsWeb MarketingBrainstorming & Idea GenerationDirect Marketing & Email Programs Strategic Planning<br />Professional Experience<br />Consulting, Customer Insights, Boston, 2002 to Present<br />Researched, developed and implemented brand strategies and positionings. Tools include primary and secondary research, brainstorming and focus group sessions, web, advertising and competitive analysis, reports and presentations to the Board.<br />Design and implement marketing communication plans to fill prospect pipelines, including web content and navigation, email campaigns, direct marketing campaigns, newsletters, media and PR plans.<br />Clients include Fruit2O, Air Jamaica, National Leisure Group, Bangor Savings Bank, zipcar, Suffolk University, Massachusetts Horticultural Society and Coloriffics.<br />Account Planner, Holland Mark Advertising, Boston, 2000 to 2002<br />Developed brand positionings that profiled the competition and the client brand, identified and profiled key internal and external customers, and analyzed the client business environment in context of key trends. <br />Designed and conducted customer research, both qualitative and quantitative, to gain a more immediate and relevant understanding of the customer and their needs.<br />New business development and team leader on new business presentations. Clients included Yankee Candle, Dreyfus and Genzyme.<br />Director of account planning, tfa/Leo Burnett, Boston, 1999 to 2000<br />Worked collaboratively with a multidisciplinary team to develop creative briefs and marketing communications plans. Actively participated in creative concept development and final messaging for television, radio, print and web campaigns. Utilized a blend of analytical and intuitive skills in assessing primary and secondary research.<br />Presented strategies, positionings and creative to clients and other agency staff. <br />Director of Account Planning, DMB&B, Detroit, 1995 to 1998<br />Revitalized and reintroduced the Cadillac brand to a new, younger American luxury customer. Projects included conducting research, meeting with customers, strategizing and collaborating on brand massages, media and marketing plans. <br />Researched usage and attitudes towards branding and product messaging on the GM, Pontiac and GM Goodwrench web sites.<br />Worked with engineering and product management teams to articulate and leverage product benefits of the Cadillac and Pontiac vehicles.<br />Director Planning & Research, Walt Disney Entertainment, Los Angeles, 1992 to1994<br />Worked with brand management teams to develop product strategies. Analyzed and presented consumer demand and market data to illustrate product appetite.<br />Stayed on top of consumer, brand and category trends by conducting ongoing research dialog with families to explore their needs and interests.<br />Marketing and Research, Various<br />Positions prior to 1992 included Levis Strauss International, JD Power & Associates, Lieberman Research and Entertainment Response Analysts.<br />Affiliations<br />Marketing Committee, American Marketing Association, Boston, MA, 2010 - current<br />Board of Directors, Exit Planning Exchange, Boston, MA, 2010 - current<br />Board of Trustees, Santa Catalina School, Monterey, CA, 2001 – current<br />Head of Marketing Committee assisting in competitive brand repositioning & messaging.<br />826 Boston Volunteer, Boston, MA, 2009 - current<br />Education<br />University of Wisconsin, madison, wi, BA, Behavioral Political Science<br />Ongoing industry training includes AMA conferences and courses, MRA conferences, AAAA Account Planning conferences, Red Spider and Headmint Account Planning training, AMCF training and member of Strategic Coach.<br />