How to Get People to Listen To You
             Online



Jodi Ettenberg
www.legalnomads.com
@legalnomads
Or…


“How to build an engaged and loyal
community using social media – and
         why it matters.”
First: Why does it matter?

• Brand awareness.
• Support from the travel or DMO community
  and support from readers who are engaged
  with your content.
• Building organic links and attention for your
  site by focusing on longtail and not short term.
Engaging people online leads to
      authenticity in branding



• A loyal community that cares about *you*.
• Engagement that transcends current product
  offerings.
• Impetus to support you both at home or away.
The problem with the “how” part:
With all that noise, how do you stand out?


  • Quality > quantity
  • Stand behind everything you put online
  • Find articles, news and relevant information
    your communities care about.
  • Share other people’s quality work, not just
    your own.
A Primary Solution


Curation: sharing carefully, to make
 your social streams an extension
 of you are as a person, and who
 you can be as a brand.
CU·RAT·OR
                   noun
                /ˈ orātər/
                  kyo͝
“The officer in charge of a museum, gallery of art,
      library, or the like; a keeper, custodian.”
           - Oxford English Dictionary

   “Latin, from curare to care, from cura care.
              First Known Use: 1561”
          - Merriam Webster Dictionary
“Curators will create an entirely
  new dialogue based on valued
  content rather than just brand
  created marketing messages.”
- RohitBarghava, The Content Curation Manifesto.
WhyCuration?
       Credibility and Influence

• Brand awareness for your own blog and business,
  fostering loyalty by showing you are looking out
  for your followers, not just yourself or your
  industry.

• Personal connection to your leads and customers,
  generating more engagement and interest.

• With credibility comes trust.
What audience are you trying to
          reach?

• Support your own niches and
communities by standing for quality.

• Target users, followers and micro-
communities by curating web based on
your interests and their needs.
“For me the role of a curator is to
find the most interesting things in
 this massive onslaught of messy
          information”

   -Rex Sorgatz (@fimoculous)
Case Studies

• Maria Popova (@brainpicker), Brain
  Pickings
• Tina Roth Eisenberg @SwissMiss,
  creativemornings.com
• Colin Wright @colinismyname
• Dave Pell @davepell, nextdraft.com
Personality comes through and reading
choices are education and relevant to a
         worldwide audience.
Dave Pell, @davepell

“One digest might make things easier. But two
thousand of them can leave people in same state of
overwhelmed distress. Ultimately, the goal should
be to pick one or two voices that you trust.

People need some kind of algorithm to help them
cut through the clutter and I've realized that, for
some folks, I am that algorithm.”
Curative Tools


•   News.me: @newsdotme, news.me
•   Prismatic: @Prismatic, getprismatic.com
•   Percolate @percolate, percolate.com
•   StrawberryJ.am:@strawberryapp, strawberryj.am
•   Google Reader
•   Zite: @zite, zite.com
•   Flipboard: @flipboard, flipboard.com
News.me daily summary for September
What if You Don’t Like What Your
 Curative Summaries Deliver?
First: Cut the Noise

• Use ManageFlitter.com to mass unfollow (up
  to 1000 people) people with no avatar or who
  are not active on Twitter.
• SocialBro Chrome extension to unfollow the
  people who don’t contribute to the
  conversation (e.g. too active, too niche, etc.)
Next, Find Curators You Trust

• Curative tools described above.
• Aggregators for your own niche: newsletters,
  curation sites, voices you trust.
• FollowerWonk.com to find influencers.
• Look at influencers and the lists they’ve curated
  or that they follow.
• Google Plus finder: www.findpeopleonplus.com
You can hone your content as you search.
Use Analytical Tools to Maximize Reach

• “When to Tweet” services on SocialBro.

• Tweetdeck, Hootsuite: schedule tweets based on when your
  primary audience is awake

• Facebook Insights: offers demographic efficiency in analysis and
  targeted ads.

• Bitlyfor tracking your links based on demographics, clicks and
  where they come from.

• Tweetreachfor specific reach of hashtags.
Then Find Your Own Online Voice

• What are the emails you send to friends but
  think “no, I won’t post these to my Twitter
  feed.”
• Try a test post on Facebook Fan pages once
  per week to ease in your communities to your
  new quirky self.
• Ask your colleagues what separates you from
  the other people in your field.
The Golden Rule

 If you haven’t read it and loved it,
      don’t retweet or post it.

(Let your brand be a gatekeeper for
quality, so your community trusts that
 when you post something, you truly
 believe in it – and they should too.)
Other, Non-Golden Rules

• Twitter: Using “via” instead of “RT”.
• Maximum(seriously, people) one or two
  hashtags per tweet.
• Pinterest: Source and attribute. Turquoise
  resonates. Vertical images count.
• Facebook: Alternate your own work with the
  work of others, sometimes outside your niche.
  Tagging other pages no longer notifies.
Other, Non-Golden Rules, cont’d…

• Be sincere and pay attention to grammar.
• On all social streams, feature work you care
  about.
• You want to build a community and become a
  source people turn to for information they
  care about.
• Interact with others.
Rethink Your Social Streams

• Social media is not a necessary evil but a
  chance to show your personality and interests
  to the wider world.
• Make Twitter and Facebook Fan pages fun
  again.
• Make your social streams something you can
  stand behind and take charge of your online
  communities.
Who knows what this strategy will bring…
Questions? Comments?


 A version of these slides will
 be available at
 legalnomads.com/curation

  Email questions to:
jodi@legalnomads.com

Tbu porto slides

  • 1.
    How to GetPeople to Listen To You Online Jodi Ettenberg www.legalnomads.com @legalnomads
  • 2.
    Or… “How to buildan engaged and loyal community using social media – and why it matters.”
  • 3.
    First: Why doesit matter? • Brand awareness. • Support from the travel or DMO community and support from readers who are engaged with your content. • Building organic links and attention for your site by focusing on longtail and not short term.
  • 4.
    Engaging people onlineleads to authenticity in branding • A loyal community that cares about *you*. • Engagement that transcends current product offerings. • Impetus to support you both at home or away.
  • 5.
    The problem withthe “how” part:
  • 6.
    With all thatnoise, how do you stand out? • Quality > quantity • Stand behind everything you put online • Find articles, news and relevant information your communities care about. • Share other people’s quality work, not just your own.
  • 7.
    A Primary Solution Curation:sharing carefully, to make your social streams an extension of you are as a person, and who you can be as a brand.
  • 8.
    CU·RAT·OR noun /ˈ orātər/ kyo͝ “The officer in charge of a museum, gallery of art, library, or the like; a keeper, custodian.” - Oxford English Dictionary “Latin, from curare to care, from cura care. First Known Use: 1561” - Merriam Webster Dictionary
  • 9.
    “Curators will createan entirely new dialogue based on valued content rather than just brand created marketing messages.” - RohitBarghava, The Content Curation Manifesto.
  • 10.
    WhyCuration? Credibility and Influence • Brand awareness for your own blog and business, fostering loyalty by showing you are looking out for your followers, not just yourself or your industry. • Personal connection to your leads and customers, generating more engagement and interest. • With credibility comes trust.
  • 11.
    What audience areyou trying to reach? • Support your own niches and communities by standing for quality. • Target users, followers and micro- communities by curating web based on your interests and their needs.
  • 12.
    “For me therole of a curator is to find the most interesting things in this massive onslaught of messy information” -Rex Sorgatz (@fimoculous)
  • 13.
    Case Studies • MariaPopova (@brainpicker), Brain Pickings • Tina Roth Eisenberg @SwissMiss, creativemornings.com • Colin Wright @colinismyname • Dave Pell @davepell, nextdraft.com
  • 17.
    Personality comes throughand reading choices are education and relevant to a worldwide audience.
  • 18.
    Dave Pell, @davepell “Onedigest might make things easier. But two thousand of them can leave people in same state of overwhelmed distress. Ultimately, the goal should be to pick one or two voices that you trust. People need some kind of algorithm to help them cut through the clutter and I've realized that, for some folks, I am that algorithm.”
  • 20.
    Curative Tools • News.me: @newsdotme, news.me • Prismatic: @Prismatic, getprismatic.com • Percolate @percolate, percolate.com • StrawberryJ.am:@strawberryapp, strawberryj.am • Google Reader • Zite: @zite, zite.com • Flipboard: @flipboard, flipboard.com
  • 21.
    News.me daily summaryfor September
  • 26.
    What if YouDon’t Like What Your Curative Summaries Deliver?
  • 27.
    First: Cut theNoise • Use ManageFlitter.com to mass unfollow (up to 1000 people) people with no avatar or who are not active on Twitter. • SocialBro Chrome extension to unfollow the people who don’t contribute to the conversation (e.g. too active, too niche, etc.)
  • 28.
    Next, Find CuratorsYou Trust • Curative tools described above. • Aggregators for your own niche: newsletters, curation sites, voices you trust. • FollowerWonk.com to find influencers. • Look at influencers and the lists they’ve curated or that they follow. • Google Plus finder: www.findpeopleonplus.com
  • 29.
    You can honeyour content as you search.
  • 30.
    Use Analytical Toolsto Maximize Reach • “When to Tweet” services on SocialBro. • Tweetdeck, Hootsuite: schedule tweets based on when your primary audience is awake • Facebook Insights: offers demographic efficiency in analysis and targeted ads. • Bitlyfor tracking your links based on demographics, clicks and where they come from. • Tweetreachfor specific reach of hashtags.
  • 31.
    Then Find YourOwn Online Voice • What are the emails you send to friends but think “no, I won’t post these to my Twitter feed.” • Try a test post on Facebook Fan pages once per week to ease in your communities to your new quirky self. • Ask your colleagues what separates you from the other people in your field.
  • 32.
    The Golden Rule If you haven’t read it and loved it, don’t retweet or post it. (Let your brand be a gatekeeper for quality, so your community trusts that when you post something, you truly believe in it – and they should too.)
  • 33.
    Other, Non-Golden Rules •Twitter: Using “via” instead of “RT”. • Maximum(seriously, people) one or two hashtags per tweet. • Pinterest: Source and attribute. Turquoise resonates. Vertical images count. • Facebook: Alternate your own work with the work of others, sometimes outside your niche. Tagging other pages no longer notifies.
  • 34.
    Other, Non-Golden Rules,cont’d… • Be sincere and pay attention to grammar. • On all social streams, feature work you care about. • You want to build a community and become a source people turn to for information they care about. • Interact with others.
  • 35.
    Rethink Your SocialStreams • Social media is not a necessary evil but a chance to show your personality and interests to the wider world. • Make Twitter and Facebook Fan pages fun again. • Make your social streams something you can stand behind and take charge of your online communities.
  • 36.
    Who knows whatthis strategy will bring…
  • 37.
    Questions? Comments? Aversion of these slides will be available at legalnomads.com/curation Email questions to: jodi@legalnomads.com