Public clouds allow businesses to benefit from technology without buying more hardware and support services

1. Cloud Best Practices: what does it
mean really?
Judith S. Hurwitz
President

2. What are companies doing?
 Public Clouds
 Capacity on demand
 Test/develop
 Short term projects
 Departmental projects
 Collaborations
 Virtualization
 Server consolidation
 Improving efficiency
 Desktop efficiency
 Private Clouds
 Internal purpose built
environment
 Improvement of existing
data center automation
 Hybrid Environment
 Combination of public
services with private cloud
 Some test/dev; some
SaaS; some private cloud
services

4. What does this mean to your business?

5. What is the Cloud all about?
 An economic model based on defined repeatable
workloads
 Scaling workloads supporting highly predictable workloads
(email, storage, repeatable service-based applications)
 Environment optimized – hardware, power, operating system,
management framework)
 Self-service – provisioning and billing
 Scale up and down
 A service management discipline
 Managing and monitoring performance, availability, security, and
compliance.
 Monitoring quality and reliability

6. View from Top Management
 Public clouds allow
businesses to benefit from
technology without buying
more hardware and support
services
 IT takes too long to execute
 It can respond more quickly
to changing business needs
 Google and Amazon can do
things mostIT organization
can’t do
 It can cut expenses
dramatically
 Focuses on innovation

7. The Reality of the Public Cloud
 Good for highly scalable,
simple, predictable
workloads
 Appropriate for services
based models (payment
services, customer
management)
 Costs can be high as
companies scale
 Are you locked in?
 Compliance can be an
issue
 How trusted is the brand?

8. When do companies consider Private clouds?
 You have a virtualized,
economical data center
already
 Your business is IT-centric
 You are a service provider
to your customers
 You need to support a
community site
 You can create a revenue
model for services
 You must support a
dynamic partner
ecosystem?
 Your compliance
requirements are stringent

9. Clouds will be Hybrid
 The world is never black and white
– shades of gray
 Organizations have a huge variety
workloads to support
 Organizations must support lots of
legacy hardware, operating
systems, customized applications
 Public Clouds are most effective for
highly scalable, lower risk,
predictable workloads
 Compliance and regulations will
help dictate decisions

10. The Front Office Implications for the
Cloud
 Shifting focus from basic
back office needs
(develop/testing, capacity,
etc.)
 New focus on innovative
business processes
 Focus on customer
experience in new ways

11. Is it really about security?
 How secure is the cloud?
 How secure is your data
center?
 How will you secure
endpoints?
 Can you track compliance
in a hybrid world?

12. How will you manage cloud computing?
 Do you have a service
management strategy
across your data center,
public cloud services, and
private cloud?
 What type of SLA does
your provider offer? Read
the fine print
 What is your governance
model?
 What type of quality of
service do your customers,
suppliers, and customers
expect and demand?

13. Cloud computing requires planning
 What is your cloud strategy?
 Where should you start?
 Which workloads are most
economical for the cloud?
 Can you trust your cloud
provider?
 Can you move your workload
from one provider to another?
 Where does your data live, how
is it secured, and how is it
governed?
 Who owns your data?

14. Cloud computing requires planning
 How will you integrate data and applications
across clouds and the data center?
 What is the way to get started?
 What is your security and compliance
strategy?
 What type of SLAs do you need both
internally and externally?
 How will you manage your cloud assets as
they expand?
 How will you monitor the performance of
suppliers?

15. © Steve Carter
Elements to Create a Secure Cloud

16. Join our new cloud best practices
community
Email us at:
Join@cloudfocuscommunity.com
Thank you!
Judith.hurwitz@hurwitz.com