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10/2/2020 Senior Lecturer - Sudhanshu Sundaram 1
Tariff structure and
Types of Rate
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 2
Tariff
Basis of charging
Tariff Fixation
Tariff Card
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 3
 Tariff means rate and when applied to rooms of a hotel it means
room rate.
 Hotel room rate fixation is a difficult task. They are both qualifiable
and quantifiable.
 The quantifiable aspect is that they can be measured and structured
to meet certain criteria.
 The qualifiable aspect is that large amount of discretion are allowed in
which rates are implemented.
 The combination of all the rates offered at a hotel is called “Rate
Structure.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 4
Competition
Various amenities
Price cuts for special business
Publicity
Customer’s profile
Standards of service
Locality
Room location
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 5
Rates must be competitive with other hotels
of the same standard and providing almost
similar services and facilities as provided by
other hotels situated in the same vicinity of
the city.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 6
The category of customers coming to the hotel must also
be considered.
Their social status and financial status , i.e.
paying capacity ,should be kept in mind.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 7
Standards of services provided by the hotel are also
important while fixing room tariff.
The U.S.P. of hotel should be kept in mind while
deciding the room tariff. More the amenities , higher the
standard , so also higher the room rate.
Note
U.S.P - Unique Selling Proposition
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 8
The locality in which the hotel is situated gains prominence
while fixing Room Rates. If the hotel is situated in a posh
locality where all the shopping malls and other facilities are
available, approaches to airports and railway stations are
easy ,the room rate would be comparably higher .
Note:
The guest would not mind paying more if he get amenities
and facilities to his taste and likings.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 9
Various amenities the hotel is going to provide to the guests
such as air –conditioning in all the rooms , carpeting,
swimming pool & tennis court equipment , conference halls ,
lobbies.
Special aspects of continental and Indian cuisine , cutlery
and crockery , modern equipment's and machinery.
These things do count when factors of room – rates are
considered.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 10
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 11
The location of the room also matters a lot.
Front rooms and rooms opening to better views would cost more than
dark rooms , corner rooms or opening to indifferent chambers.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 12
The amount of publicity done by a hotel and special budgets
prescribed for hotel publicity also matters in deciding the room
rates.
This type of expense has to be adjusted somehow as it has no
source of return but is a must in popularizing the various
services of a hotel.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 13
Cost – Based
Pricing
Market Based
Pricing
Rue of thumb
Approach
Hubbart’s
Formula
Inclusive and
Non Inclusive
Rates
Market Tolerance
As per
Competition
Rate Cutting
Guest
Requirements
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 14
Check-in and check-out basis
Twenty-four hour basis
Night basis
Day basis
Inclusive taxes
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 15
 It is the most common way of fixation of tariff.
 The hotel fixes a specific time usually 12.00 noon as check-out time
which means the guest charging cycle begins from 12.00 noon and
finishes at 12.00 noon on the next day.
 For a guest staying in a hotel after 12.00 noon , next day’s charge may
be levied.
 Accounting keeping is simple in this system.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 16
In this system the charges of room starts from the
time when the guest checks in and he has to pay for
one day up to 24 hours from the time of arrival.
This system is good for small and budget hotels
only.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 17
In this system the guest is charged on the
basis of number of nights that he spend
in the hotel he irrespective of time of
arrival (i.e.) If he spends two nights he will
be charged for two nights with a minimum
of one day charges
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 18
Sometimes a guest may stay in the hotel for a few
hours only and may not spend the night in the hotel
at all.
In such cases where he stays only for six hours
maximum hotels may charge special discounted
rate and the rate is called “day rate or day use
rate”.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 19
Hotels also charge room rates on the basis of meals provided or not provided
along with room to the guest.
European plan: where the tariff of room includes only in the room rate for
meals charged extra rate.
Continental plan: where the room tariff includes along with room rate the
continental breakfast also.
American plan: where the room tariff includes alongwith room rates the
English breakfast , table d’hote lunch and dinner may also include.
Modified American plan : where the room tariff alongwith room rates include
English breakfast and one of the two major meals either lunch or dinner.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 20
Another very traditional way of charging room rate is rule
of thumb.
In this system “one Rupee” rate is fixed for every
Rs1000/- spent on room construction cost.
This is also called as ‘cost rate formula’.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 21
 Potential market is identified.
 An estimated figure of number of rooms that we shall be
able to sell annually on pre determined rate is changed
 Often suitable when an organization wants to enter a new
market.
 We put this method also under cost based group because
here also ultimately it is the cost only that decides that
whether we can achieve our Targeted RO.I. (Return on
Investment ) or not.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 22
The Hubbart’s Formula is a formula that can be used in hotel
management. It is used to determine the proper average rate
to set for rooms in a given hotel. The Hubbart’s Formula is used
to help with setting prices.
It can be expressed as a formula:
[(Operating expenses + Desired return on investment) – other
income]/projected room nights = room rate.
As hotels see a constant increase in competition, they are
forced to try and compete with other big name companies by
providing better quality rooms or lower prices. In order to offer
these lower prices, the Hubbart’s Formula is often used to
deduce these prices.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 23
Room tariff is a document published by the hotel for use by the
travel trade , organization and individual prospective guest.
The list includes prices of rooms classified into different categories ,
such as single room , double room , twin room , suites , etc. and
meal plans such as American , European and Continental etc.
Meals such as American , European and Continental
also.
• Rack rate is a term which refers to the normal room
rate of the hotel.
• This is the room rate which is published on the
room tariff card.
• This is also the rate which is written on the shannon
slip which is slipped in room rate of those hotels
which operate on whitney system.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 24
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 25
This programmed covers corporate offices and usually 15-25%
discount can be given to the officers coming from corporates.
The corporate rate is widely accepted as the transient
target rate for most hotels.
This is simply an average rate goal a hotel fixes achieve for a
certain day or market segment.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 26
A Room tariff published in a document to group operators
which is commissionable only to retail travel agents , tour
operators and wholesalers.
Generally commissionable at 10% of the published rack
rate.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 27
Government employees are given per day allowance for
their travelling.
Accommodation and food by their office and some hotels
offer them a rate which give them room and
accommodation with in that price.
DISCOUNTED RATE:
Airlines , travel agent discounts rates should be fixed
in competition to other hotels of the area.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 28
Seasonal Rate: Season and Resort hotel which usually have
fluctuating demand change their rate usually as per the
seasonally and offer different rates for In season and off
season.
Crib Rate : A special rate applicable to children below 12
years of age and accompanying their parents.
Extra bed Rate: Generally one fourth of the published room
rate.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 29
Special rates for families – for example , one couple and
a child below 5 years , then the rate may be for one
double room.
One couple with two children below 12 years , the rate
may be one double room plus one extra bed rate etc.
10/2/2020 Senior Lecturer - Sudhanshu Sundaram 30

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Tariff

  • 1. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 1 Tariff structure and Types of Rate
  • 2. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 2 Tariff Basis of charging Tariff Fixation Tariff Card
  • 3. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 3  Tariff means rate and when applied to rooms of a hotel it means room rate.  Hotel room rate fixation is a difficult task. They are both qualifiable and quantifiable.  The quantifiable aspect is that they can be measured and structured to meet certain criteria.  The qualifiable aspect is that large amount of discretion are allowed in which rates are implemented.  The combination of all the rates offered at a hotel is called “Rate Structure.
  • 4. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 4 Competition Various amenities Price cuts for special business Publicity Customer’s profile Standards of service Locality Room location
  • 5. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 5 Rates must be competitive with other hotels of the same standard and providing almost similar services and facilities as provided by other hotels situated in the same vicinity of the city.
  • 6. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 6 The category of customers coming to the hotel must also be considered. Their social status and financial status , i.e. paying capacity ,should be kept in mind.
  • 7. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 7 Standards of services provided by the hotel are also important while fixing room tariff. The U.S.P. of hotel should be kept in mind while deciding the room tariff. More the amenities , higher the standard , so also higher the room rate. Note U.S.P - Unique Selling Proposition
  • 8. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 8 The locality in which the hotel is situated gains prominence while fixing Room Rates. If the hotel is situated in a posh locality where all the shopping malls and other facilities are available, approaches to airports and railway stations are easy ,the room rate would be comparably higher . Note: The guest would not mind paying more if he get amenities and facilities to his taste and likings.
  • 9. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 9 Various amenities the hotel is going to provide to the guests such as air –conditioning in all the rooms , carpeting, swimming pool & tennis court equipment , conference halls , lobbies. Special aspects of continental and Indian cuisine , cutlery and crockery , modern equipment's and machinery. These things do count when factors of room – rates are considered.
  • 10. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 10
  • 11. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 11 The location of the room also matters a lot. Front rooms and rooms opening to better views would cost more than dark rooms , corner rooms or opening to indifferent chambers.
  • 12. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 12 The amount of publicity done by a hotel and special budgets prescribed for hotel publicity also matters in deciding the room rates. This type of expense has to be adjusted somehow as it has no source of return but is a must in popularizing the various services of a hotel.
  • 13. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 13 Cost – Based Pricing Market Based Pricing Rue of thumb Approach Hubbart’s Formula Inclusive and Non Inclusive Rates Market Tolerance As per Competition Rate Cutting Guest Requirements
  • 14. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 14 Check-in and check-out basis Twenty-four hour basis Night basis Day basis Inclusive taxes
  • 15. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 15  It is the most common way of fixation of tariff.  The hotel fixes a specific time usually 12.00 noon as check-out time which means the guest charging cycle begins from 12.00 noon and finishes at 12.00 noon on the next day.  For a guest staying in a hotel after 12.00 noon , next day’s charge may be levied.  Accounting keeping is simple in this system.
  • 16. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 16 In this system the charges of room starts from the time when the guest checks in and he has to pay for one day up to 24 hours from the time of arrival. This system is good for small and budget hotels only.
  • 17. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 17 In this system the guest is charged on the basis of number of nights that he spend in the hotel he irrespective of time of arrival (i.e.) If he spends two nights he will be charged for two nights with a minimum of one day charges
  • 18. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 18 Sometimes a guest may stay in the hotel for a few hours only and may not spend the night in the hotel at all. In such cases where he stays only for six hours maximum hotels may charge special discounted rate and the rate is called “day rate or day use rate”.
  • 19. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 19 Hotels also charge room rates on the basis of meals provided or not provided along with room to the guest. European plan: where the tariff of room includes only in the room rate for meals charged extra rate. Continental plan: where the room tariff includes along with room rate the continental breakfast also. American plan: where the room tariff includes alongwith room rates the English breakfast , table d’hote lunch and dinner may also include. Modified American plan : where the room tariff alongwith room rates include English breakfast and one of the two major meals either lunch or dinner.
  • 20. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 20 Another very traditional way of charging room rate is rule of thumb. In this system “one Rupee” rate is fixed for every Rs1000/- spent on room construction cost. This is also called as ‘cost rate formula’.
  • 21. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 21  Potential market is identified.  An estimated figure of number of rooms that we shall be able to sell annually on pre determined rate is changed  Often suitable when an organization wants to enter a new market.  We put this method also under cost based group because here also ultimately it is the cost only that decides that whether we can achieve our Targeted RO.I. (Return on Investment ) or not.
  • 22. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 22 The Hubbart’s Formula is a formula that can be used in hotel management. It is used to determine the proper average rate to set for rooms in a given hotel. The Hubbart’s Formula is used to help with setting prices. It can be expressed as a formula: [(Operating expenses + Desired return on investment) – other income]/projected room nights = room rate. As hotels see a constant increase in competition, they are forced to try and compete with other big name companies by providing better quality rooms or lower prices. In order to offer these lower prices, the Hubbart’s Formula is often used to deduce these prices.
  • 23. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 23 Room tariff is a document published by the hotel for use by the travel trade , organization and individual prospective guest. The list includes prices of rooms classified into different categories , such as single room , double room , twin room , suites , etc. and meal plans such as American , European and Continental etc. Meals such as American , European and Continental also.
  • 24. • Rack rate is a term which refers to the normal room rate of the hotel. • This is the room rate which is published on the room tariff card. • This is also the rate which is written on the shannon slip which is slipped in room rate of those hotels which operate on whitney system. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 24
  • 25. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 25 This programmed covers corporate offices and usually 15-25% discount can be given to the officers coming from corporates. The corporate rate is widely accepted as the transient target rate for most hotels. This is simply an average rate goal a hotel fixes achieve for a certain day or market segment.
  • 26. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 26 A Room tariff published in a document to group operators which is commissionable only to retail travel agents , tour operators and wholesalers. Generally commissionable at 10% of the published rack rate.
  • 27. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 27 Government employees are given per day allowance for their travelling. Accommodation and food by their office and some hotels offer them a rate which give them room and accommodation with in that price. DISCOUNTED RATE: Airlines , travel agent discounts rates should be fixed in competition to other hotels of the area.
  • 28. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 28 Seasonal Rate: Season and Resort hotel which usually have fluctuating demand change their rate usually as per the seasonally and offer different rates for In season and off season. Crib Rate : A special rate applicable to children below 12 years of age and accompanying their parents. Extra bed Rate: Generally one fourth of the published room rate.
  • 29. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 29 Special rates for families – for example , one couple and a child below 5 years , then the rate may be for one double room. One couple with two children below 12 years , the rate may be one double room plus one extra bed rate etc.
  • 30. 10/2/2020 Senior Lecturer - Sudhanshu Sundaram 30