Effective KPIs: 6 common problems in target setting and how to solve themAleksey Savkin
Effective KPIs cannot be just copied from some industry list, one need to develop them in the specific business context and align with company's objectives. Learn how to avoid 6 typical problems with KPIs and target settings.
"Upgrade is needed" indicator for your business scorecardAleksey Savkin
One of our customers asked, how often he should do a major upgrade of their Balanced Scorecard. I had some thoughts on the topic which mainly were focused on the link between a company's strategy and a Balanced Scorecard. Trying to put things together I found out that an upgrade plan for the Balanced Scorecard is quite similar to the one for a car:
-- One need for feeding BSC with data; is similar to tanking a car with fuel;
-- There are some minor updates, choosing better KPIs if needed; which are similar to car's regular service checks;
-- There are major upgrades of BSC stressed by changed business environment; in car analogy, as when one buys a new car because life's priorities have changed;
Following a car analogy: modern cars have an oil life indicator that is based on the measurement of electric conductivity. It tells a driver based on actual data when it is time to go to the service center. My idea is to supply a business scorecard with an "upgrade is needed" indicator, which might be as simple as a countdown of a specified period of time or a sophisticated combination of other indicators.
All these ideas were summarized in the presentation and the article here:
http://www.bscdesigner.com/upgrade-is-needed-indicator-for-bsc.htm
What do you think about an idea to use "upgrade is needed" indicator on a scorecard?
After another question about “calculating the scorecard index” I understood that some of our clients don’t have a clear understanding of the math that stands behind a KPI, its performance, and the scorecard. I decided to create a “101”-level presentation that explains the basics of KPI from the mathematical point of view:
It is based on the article:
http://www.bscdesigner.com/scorecard-and-kpis-101.htm
Reviewed topics are:
- Calculating the performance using “min” and “max” of an indicator;
- Using linear and non-linear functions for the performance;
- Calculating the progress from the baseline towards target;
- Introduction of the indicator “weight” to reflect a relevant importance of an indicator;
- Calculating the total performance index of the scorecard.
Please, share your thoughts about the scorecards as a tool:
-- For what task do you use them?
-- Do you define the relevant importance of indicators on the scorecard?
-- Do you calculate and use the total performance index?
Balanced Scorecard can help improve your company’s performance. To facilitate BSC in boosting your business performance, you first have to understand how the system works from the inside. Learn more: http://www.bscdesigner.com/get-the-big-picture-about-balanced-scorecard-its-connections-and-roles.htm
The document discusses the benefits and widespread use of the balanced scorecard approach for strategy execution. It notes that over 50% of large enterprises use some type of balanced scorecard. The balanced scorecard allows companies to link objectives and initiatives, monitor performance, and ensure employees understand how their work ties to company strategy. Automating the balanced scorecard with software like BSC Designer helps companies scale balanced scorecard implementation across departments to fully realize benefits like improved strategy execution and business performance.
Business and strategy scorecards - free webinarAleksey Savkin
How to describe vague strategic ideas in a form of a clear business strategy and communicated these ideas to your employees so that they know exactly what they need to do.
Quarterly Operating Reviews: Moving Your Business Forward by Looking BackOpenView
Quarterly operating reviews are important meetings held every quarter to review business unit performance, current state, goals, and priorities for the upcoming quarter. This document provides guidance on preparing for, executing, and assessing these reviews to make them as valuable as possible. It recommends developing long-term company goals, creating a dashboard to track KPIs, preparing unit heads with the right questions, customizing the process for company stage, focusing the discussion on priorities, and assessing reviews for continuous improvement. Conducting effective quarterly reviews in this way can help align goals, focus efforts, and move the business forward.
SWOT: does anyone besides MBA professors and consultants use it?Aleksey Savkin
Recently I came across a research done back in 1997 that empirically proved that SWOT does not work! It seems that SWOT is promoted as a must-use business tool in any MBA program, and numerous consultants are happy to sell it and its derivatives, but the benefit for the real business is questionable.
I shared the results of the research and some thoughts on the topic in the new article and this presentation:
http://www.bscdesigner.com/swot-outside-mba-classrooms.htm
What do you think about SWOT? It is a must-have business tool or it is more an exercise for MBA students?
Effective KPIs: 6 common problems in target setting and how to solve themAleksey Savkin
Effective KPIs cannot be just copied from some industry list, one need to develop them in the specific business context and align with company's objectives. Learn how to avoid 6 typical problems with KPIs and target settings.
"Upgrade is needed" indicator for your business scorecardAleksey Savkin
One of our customers asked, how often he should do a major upgrade of their Balanced Scorecard. I had some thoughts on the topic which mainly were focused on the link between a company's strategy and a Balanced Scorecard. Trying to put things together I found out that an upgrade plan for the Balanced Scorecard is quite similar to the one for a car:
-- One need for feeding BSC with data; is similar to tanking a car with fuel;
-- There are some minor updates, choosing better KPIs if needed; which are similar to car's regular service checks;
-- There are major upgrades of BSC stressed by changed business environment; in car analogy, as when one buys a new car because life's priorities have changed;
Following a car analogy: modern cars have an oil life indicator that is based on the measurement of electric conductivity. It tells a driver based on actual data when it is time to go to the service center. My idea is to supply a business scorecard with an "upgrade is needed" indicator, which might be as simple as a countdown of a specified period of time or a sophisticated combination of other indicators.
All these ideas were summarized in the presentation and the article here:
http://www.bscdesigner.com/upgrade-is-needed-indicator-for-bsc.htm
What do you think about an idea to use "upgrade is needed" indicator on a scorecard?
After another question about “calculating the scorecard index” I understood that some of our clients don’t have a clear understanding of the math that stands behind a KPI, its performance, and the scorecard. I decided to create a “101”-level presentation that explains the basics of KPI from the mathematical point of view:
It is based on the article:
http://www.bscdesigner.com/scorecard-and-kpis-101.htm
Reviewed topics are:
- Calculating the performance using “min” and “max” of an indicator;
- Using linear and non-linear functions for the performance;
- Calculating the progress from the baseline towards target;
- Introduction of the indicator “weight” to reflect a relevant importance of an indicator;
- Calculating the total performance index of the scorecard.
Please, share your thoughts about the scorecards as a tool:
-- For what task do you use them?
-- Do you define the relevant importance of indicators on the scorecard?
-- Do you calculate and use the total performance index?
Balanced Scorecard can help improve your company’s performance. To facilitate BSC in boosting your business performance, you first have to understand how the system works from the inside. Learn more: http://www.bscdesigner.com/get-the-big-picture-about-balanced-scorecard-its-connections-and-roles.htm
The document discusses the benefits and widespread use of the balanced scorecard approach for strategy execution. It notes that over 50% of large enterprises use some type of balanced scorecard. The balanced scorecard allows companies to link objectives and initiatives, monitor performance, and ensure employees understand how their work ties to company strategy. Automating the balanced scorecard with software like BSC Designer helps companies scale balanced scorecard implementation across departments to fully realize benefits like improved strategy execution and business performance.
Business and strategy scorecards - free webinarAleksey Savkin
How to describe vague strategic ideas in a form of a clear business strategy and communicated these ideas to your employees so that they know exactly what they need to do.
Quarterly Operating Reviews: Moving Your Business Forward by Looking BackOpenView
Quarterly operating reviews are important meetings held every quarter to review business unit performance, current state, goals, and priorities for the upcoming quarter. This document provides guidance on preparing for, executing, and assessing these reviews to make them as valuable as possible. It recommends developing long-term company goals, creating a dashboard to track KPIs, preparing unit heads with the right questions, customizing the process for company stage, focusing the discussion on priorities, and assessing reviews for continuous improvement. Conducting effective quarterly reviews in this way can help align goals, focus efforts, and move the business forward.
SWOT: does anyone besides MBA professors and consultants use it?Aleksey Savkin
Recently I came across a research done back in 1997 that empirically proved that SWOT does not work! It seems that SWOT is promoted as a must-use business tool in any MBA program, and numerous consultants are happy to sell it and its derivatives, but the benefit for the real business is questionable.
I shared the results of the research and some thoughts on the topic in the new article and this presentation:
http://www.bscdesigner.com/swot-outside-mba-classrooms.htm
What do you think about SWOT? It is a must-have business tool or it is more an exercise for MBA students?
Put it-all-together: Business or Balanced Scorecard, KPIs, Strategy MapAleksey Savkin
Any professional involved in the Balanced Scorecard drew a well-known 4 sector diagrams on the flip chart. Popular 4 perspectives of the Balanced Scorecard seem to be everywhere, but are they the most important part? What is the best way to explain to someone about a Balanced Scorecard concept?
For my opinion, instead of talking about 4 perspectives it makes much more sense to focus on strategies (including generic ones) and the cause-and-effect connection between business objectives.
What do you think? How do you explain the basics of the Balanced Scorecard if someone asks you?
10 Steps to Find Best KPIs by BSC DesignerAleksey Savkin
KPIs designed specifically for your business work much better that indicators taken from the list of metrics on the Internet. Learn how to create great KPIs right for your organization.
This document discusses key performance indicators (KPIs) for construction workers. It provides steps for creating a KPI system for construction technicians, including defining objectives, identifying key result areas and tasks, determining work procedures, and creating measures. The document warns against creating too many KPIs and notes that KPIs should change based on goals and be linked to strategy and answer important questions. It also lists and describes different types of KPIs.
10 Essential Tips For An Effective Business ReviewWarwick Brown
A business review is the cornerstone of any client/supplier partnership and one every Account Manager must master. What follows are 10 essential tactics to get your reviews back on track and turn them into one of the most anticipated events on your clients’ calendar. I hope you find them useful
This is a Quarterly Business Review Template to be used by Customer Success Management organizations.
One of the most important activities your Customer Success Managers (CSMs) will perform is the Quarterly Business Review (QBR).
QBRs are sometimes known by different names – Business Reviews or Executive Business Reviews – but no matter what they’re called, they’re incredibly important and the agenda and flow are largely going to fall on the CSM, so it’s critical to help them prepare for, and perform QBRs, the right way.
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
Unfortunately I do not have a specific department. As an AI assistant, I was created by Anthropic to be helpful, harmless, and honest. I don't have personal performance metrics. Perhaps we could discuss how organizations in general can define useful KPIs rather than me proposing metrics for a department I'm not actually part of.
This document provides guidance on how to effectively conduct Quarterly Business Reviews (QBRs) with customers. It recommends that QBRs should:
1) Reinforce the value the customer receives from the product, review progress towards past goals, and establish new goals for the next quarter.
2) Occur quarterly to show progress within a timeframe that is not too long or short.
3) Include key stakeholders like the primary contact, business unit leader, or C-level executive.
4) Involve preparing the customer, reviewing value delivered, progress on goals, setting new goals, and assessing the customer relationship.
Employee goal setting for results making 2013 a high impact yearCRG emPerform
Goal setting is a powerful process that has proven to increase professional results and employee satisfaction.
Now is the time to create a plan, establish powerful goals that have a direct impact on company success.
In this informative presentation, CRG emPerform and host, Dawn Kohler, President of The Inside Coach, explore:
How to create the right goals for the right reason.
How to word motivational goals.
How to make a goal a reality.
How to adjust a goal for greater impact.
Enjoy!
To learn more about automating easy employee goal management, visit www.employee-performance.com
The document outlines the agenda for a quarterly business review meeting. It includes sections to discuss wins and positive metrics, areas still needing improvement, progress on joint goals, short-term goals for the next 1-3 months, long-term goals for the next 3-6 months, new products and features in development, and getting feedback from the customer on where the company's product stands currently and for renewal. The meeting aims to review performance, identify opportunities, and make plans to further goals.
2013 opex ivan broodryk_measuring kpi rightIvan Broodryk
OPEXCON 2013, Measuring Right: Case Study: KPI's & Performance metrics to sustain change. Operational Excellence. KPIs and Performance metrics to sustain change. Choosing the right KPIs and Metrics for your transformation. Tracking your performance and adjusting accordingly to sustain change.
Why 90 days is the new 5 years - a view point by Safaraz AliThe Pathway Group
The document discusses an updated approach to strategic planning. It advocates breaking planning down into 90-day segments with quantifiable goals that can build towards a 5-year vision. Tactical planning would then further break down the 90-day goals into specific 2-week actions, allowing flexibility to reassess goals. Daily task and operational planning are also important to support the tactical plan and enable progress towards strategic goals.
This operational plan template outlines the key components for developing an operational plan, including establishing goals and objectives, identifying current situations and desired success indicators, developing corporate, customer-driven, and core competency strategies, creating an operations timeline with responsibilities assigned, identifying required resources, implementing risk management strategies, and designing performance evaluations with rewards and penalties. The template provides a framework to develop an actionable plan to achieve organizational goals.
This document outlines expectations and strategies for a delivery/account management organization to increase revenue and profitability. Key points include:
1. Delivery is expected to deliver projects on time and on budget, pursue unsolicited proposals, and hold client meetings to address business problems with next generation solutions.
2. A paradigm shift is needed to change discussions from staff augmentation to focusing on solutions, risks, and how the organization can help clients achieve objectives.
3. A future state delivery model is proposed with field managers and consultants focused on problem-solving to better support a solutions-oriented business model.
4. Strategies are outlined to improve efficiency including driving up bill rates and margins through solutions, conversions,
This was presented at the SAP Insider BI2016 HANA2016 conference in Las Vegas on March 16-19, 2016.
It is based on the BI Dashboard Formula methodology as taught in the BI Brainz Academy designed for professionals who want to achieve true success in business intelligence/analytics.
The document provides an executive summary and performance dashboard for Q1 2010 for LOB 1 and LOB 2. Key highlights include gradually improving close rates for LOB 1 nesting between 24-25%. LOB 2 launched in February 2010 and had higher cancellation rates for earlier waves despite client support. Action plans are outlined to improve metrics like AHT, QA scores, and attrition rates.
The document discusses Key Performance Indicators (KPIs), which are quantifiable measurements that reflect an organization's critical success factors. KPIs must be clearly defined, measurable, and directly linked to organizational goals. They should be limited in number and focused on factors most important for success. Properly defined KPIs can be used to manage performance by ensuring all employees work towards meeting targets.
The document discusses how Sir Bradley Wiggins achieved success in cycling through setting and achieving goals. It recommends starting with small, achievable targets like practicing skills, then setting medium goals like academic performance, and finally establishing long-term aims like education and career aspirations. Achieving step-by-step targets through planning, effort and consistency over time allows one to eventually realize larger objectives.
Witness curriculum 1-powerpoint-setting ground rules and feedback sessions-2011WITNESScurriculum
The document discusses how to create SMART advocacy objectives. It explains that SMART objectives are specific, measurable, achievable, realistic, and time-bound. Examples of non-SMART and SMART objectives are provided to illustrate how to make objectives clear, focused, and evaluable. Participants are then invited to practice writing their own SMART objectives.
Put it-all-together: Business or Balanced Scorecard, KPIs, Strategy MapAleksey Savkin
Any professional involved in the Balanced Scorecard drew a well-known 4 sector diagrams on the flip chart. Popular 4 perspectives of the Balanced Scorecard seem to be everywhere, but are they the most important part? What is the best way to explain to someone about a Balanced Scorecard concept?
For my opinion, instead of talking about 4 perspectives it makes much more sense to focus on strategies (including generic ones) and the cause-and-effect connection between business objectives.
What do you think? How do you explain the basics of the Balanced Scorecard if someone asks you?
10 Steps to Find Best KPIs by BSC DesignerAleksey Savkin
KPIs designed specifically for your business work much better that indicators taken from the list of metrics on the Internet. Learn how to create great KPIs right for your organization.
This document discusses key performance indicators (KPIs) for construction workers. It provides steps for creating a KPI system for construction technicians, including defining objectives, identifying key result areas and tasks, determining work procedures, and creating measures. The document warns against creating too many KPIs and notes that KPIs should change based on goals and be linked to strategy and answer important questions. It also lists and describes different types of KPIs.
10 Essential Tips For An Effective Business ReviewWarwick Brown
A business review is the cornerstone of any client/supplier partnership and one every Account Manager must master. What follows are 10 essential tactics to get your reviews back on track and turn them into one of the most anticipated events on your clients’ calendar. I hope you find them useful
This is a Quarterly Business Review Template to be used by Customer Success Management organizations.
One of the most important activities your Customer Success Managers (CSMs) will perform is the Quarterly Business Review (QBR).
QBRs are sometimes known by different names – Business Reviews or Executive Business Reviews – but no matter what they’re called, they’re incredibly important and the agenda and flow are largely going to fall on the CSM, so it’s critical to help them prepare for, and perform QBRs, the right way.
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
Unfortunately I do not have a specific department. As an AI assistant, I was created by Anthropic to be helpful, harmless, and honest. I don't have personal performance metrics. Perhaps we could discuss how organizations in general can define useful KPIs rather than me proposing metrics for a department I'm not actually part of.
This document provides guidance on how to effectively conduct Quarterly Business Reviews (QBRs) with customers. It recommends that QBRs should:
1) Reinforce the value the customer receives from the product, review progress towards past goals, and establish new goals for the next quarter.
2) Occur quarterly to show progress within a timeframe that is not too long or short.
3) Include key stakeholders like the primary contact, business unit leader, or C-level executive.
4) Involve preparing the customer, reviewing value delivered, progress on goals, setting new goals, and assessing the customer relationship.
Employee goal setting for results making 2013 a high impact yearCRG emPerform
Goal setting is a powerful process that has proven to increase professional results and employee satisfaction.
Now is the time to create a plan, establish powerful goals that have a direct impact on company success.
In this informative presentation, CRG emPerform and host, Dawn Kohler, President of The Inside Coach, explore:
How to create the right goals for the right reason.
How to word motivational goals.
How to make a goal a reality.
How to adjust a goal for greater impact.
Enjoy!
To learn more about automating easy employee goal management, visit www.employee-performance.com
The document outlines the agenda for a quarterly business review meeting. It includes sections to discuss wins and positive metrics, areas still needing improvement, progress on joint goals, short-term goals for the next 1-3 months, long-term goals for the next 3-6 months, new products and features in development, and getting feedback from the customer on where the company's product stands currently and for renewal. The meeting aims to review performance, identify opportunities, and make plans to further goals.
2013 opex ivan broodryk_measuring kpi rightIvan Broodryk
OPEXCON 2013, Measuring Right: Case Study: KPI's & Performance metrics to sustain change. Operational Excellence. KPIs and Performance metrics to sustain change. Choosing the right KPIs and Metrics for your transformation. Tracking your performance and adjusting accordingly to sustain change.
Why 90 days is the new 5 years - a view point by Safaraz AliThe Pathway Group
The document discusses an updated approach to strategic planning. It advocates breaking planning down into 90-day segments with quantifiable goals that can build towards a 5-year vision. Tactical planning would then further break down the 90-day goals into specific 2-week actions, allowing flexibility to reassess goals. Daily task and operational planning are also important to support the tactical plan and enable progress towards strategic goals.
This operational plan template outlines the key components for developing an operational plan, including establishing goals and objectives, identifying current situations and desired success indicators, developing corporate, customer-driven, and core competency strategies, creating an operations timeline with responsibilities assigned, identifying required resources, implementing risk management strategies, and designing performance evaluations with rewards and penalties. The template provides a framework to develop an actionable plan to achieve organizational goals.
This document outlines expectations and strategies for a delivery/account management organization to increase revenue and profitability. Key points include:
1. Delivery is expected to deliver projects on time and on budget, pursue unsolicited proposals, and hold client meetings to address business problems with next generation solutions.
2. A paradigm shift is needed to change discussions from staff augmentation to focusing on solutions, risks, and how the organization can help clients achieve objectives.
3. A future state delivery model is proposed with field managers and consultants focused on problem-solving to better support a solutions-oriented business model.
4. Strategies are outlined to improve efficiency including driving up bill rates and margins through solutions, conversions,
This was presented at the SAP Insider BI2016 HANA2016 conference in Las Vegas on March 16-19, 2016.
It is based on the BI Dashboard Formula methodology as taught in the BI Brainz Academy designed for professionals who want to achieve true success in business intelligence/analytics.
The document provides an executive summary and performance dashboard for Q1 2010 for LOB 1 and LOB 2. Key highlights include gradually improving close rates for LOB 1 nesting between 24-25%. LOB 2 launched in February 2010 and had higher cancellation rates for earlier waves despite client support. Action plans are outlined to improve metrics like AHT, QA scores, and attrition rates.
The document discusses Key Performance Indicators (KPIs), which are quantifiable measurements that reflect an organization's critical success factors. KPIs must be clearly defined, measurable, and directly linked to organizational goals. They should be limited in number and focused on factors most important for success. Properly defined KPIs can be used to manage performance by ensuring all employees work towards meeting targets.
The document discusses how Sir Bradley Wiggins achieved success in cycling through setting and achieving goals. It recommends starting with small, achievable targets like practicing skills, then setting medium goals like academic performance, and finally establishing long-term aims like education and career aspirations. Achieving step-by-step targets through planning, effort and consistency over time allows one to eventually realize larger objectives.
Witness curriculum 1-powerpoint-setting ground rules and feedback sessions-2011WITNESScurriculum
The document discusses how to create SMART advocacy objectives. It explains that SMART objectives are specific, measurable, achievable, realistic, and time-bound. Examples of non-SMART and SMART objectives are provided to illustrate how to make objectives clear, focused, and evaluable. Participants are then invited to practice writing their own SMART objectives.
The document summarizes a goal setting workshop for GMR Group employees. It outlines the agenda which focuses on understanding participants' jobs and responsibilities in order to set SMART goals. It describes key job aspects and defining goals, emphasizing that goals should be specific, measurable, attainable, relevant and time-bound. Participants are guided to complete a goal setting worksheet by the end of the workshop and submit it for review.
This document provides information about a goal setting workshop organized by Endless Possibilities Trust in Harare, Zimbabwe. It includes details about the organization such as its mission, philosophy, objectives and team members. It then provides an overview and objectives of the goal setting workshop, including the participating institutions and sample program. It outlines future projects such as additional workshops on mentorship and communication skills. It also includes introductory information about a book compiled to guide the goal setting workshop, addressing how it was written and how it can be used. Finally, it begins content from the book's sessions on defining success, understanding strengths and weaknesses, setting goals, and developing strategies to reach goals.
We can never bring back or stop time.So we can not actually manage it.Bur we can manage dealing with it through managing our activities during the running time.
1. The document discusses setting targets and conducting gap analyses for the key performance indicators (KPIs) of various water and sewerage authorities (WASAs) in Pakistan.
2. It identifies several gaps including low pumping efficiency, poor condition of assets like tube wells and disposal stations, high non-revenue water, and high power factor penalties.
3. Group activities are proposed for the WASAs to set targets to address the gaps, estimate implementation costs, and conduct target setting exercises to improve their KPIs and asset conditions over three years.
The document discusses how to write SMART objectives that are specific, measurable, attainable, results-oriented, and timely in order to effectively plan work and measure progress, provides examples of poorly written objectives that are too broad or not measurable, and illustrates well-written objectives that clearly define who will do what by when and to what standard.
The document discusses methods for formulating sectoral goals based on analyzing problems and gaps between a sector's current reality and its vision. It describes goal setting as important for planning to provide direction, evaluation criteria, and standards for measuring success. Goals can be derived from analyzing the vision-reality gap, problem-solution matrices, map overlays, community monitoring, and local governance reviews. Two methods are outlined - the short method inverts problems into goals, while the long method explores problems' causes, implications, and develops policy interventions stated as goals. Examples are provided to illustrate applying these goal formulation techniques.
The document discusses the current state of local development planning in the Philippines and initiatives by the Department of the Interior and Local Government (DILG) to address issues. Key issues include inactive local development councils, lack of linkages between plans, weak plan-budget linkages, and lack of resources and competency for planning. The DILG is working to mainstream themes like disaster risk reduction and gender into local plans through new policies and knowledge products. It is also promoting rationalized planning processes and indicators to improve plan formulation, budgeting, implementation and monitoring.
Planning and running a successful target setting workshopAlaa Karam
The document provides guidance on planning and running a successful targets setting workshop. It discusses identifying stakeholders and their expectations, planning the workshop by defining its purpose, scope, objectives and deliverables. It also covers establishing a workshop team, communication plan, and logistics. The case study example involves planning a workshop to set 100-day targets for a new organization, identifying stakeholders, and defining success criteria to determine when the workshop is complete.
This document summarizes an advocacy strategy planning workshop. It covers defining advocacy and setting goals and objectives, analyzing issues and stakeholders, developing messages, identifying opportunities, and monitoring outcomes. Participants worked in groups to plan advocacy on issues like child separation. The workshop aimed to provide tools and a process for developing effective advocacy strategies to create positive change for children.
Presentation on Establishing Quality ObjectivesErum Farooqi
Top management shall ensure that quality objectives are established at relevant functions and levels within the organization. Quality objectives must be measurable and consistent with the quality policy. A quality objective aims for continual improvement and follows the SMART criteria of being specific, measurable, achievable, realistic, and time-bound. The steps to establish a quality objective include: 1) establishing a foundation based on quality policy and business objectives, 2) selecting key measurable parameters, 3) writing a quality objective statement focusing on improvement, 4) designing an implementation strategy, and 5) compiling and analyzing relevant data.
I created this presentation based on a similar presentation I found on SHRM’s website to teach an in-house seminar on goal setting.
Note: near the end of the presentation there appears to be a random slide of a Ford Pinto advertisement. I used it as a spring board into how the Ford Pinto story showcases goal setting gone bad. The story was completely oral, so…sorry, you had to be there.
When setting objectives you must ensure they are SMART!
This presentation presents a set of questions to follow and answer as you are setting your business objectives.
Got a question about this presentation? Drop us an email: evolve@revmarketing.co.uk or call us on 02476 610 054.
Visit us at: www.revmarketing.co.uk
SMART target setting for West Thames College studentsAnamaria Busic
The document discusses setting SMART targets, which are goals that are specific, measurable, achievable, realistic, and time-bound. Setting SMART targets has numerous benefits, such as increasing motivation and self-confidence. It also helps with monitoring progress and identifying areas for improvement. The document provides examples of both SMART and non-SMART targets, explaining how to ensure targets meet all five SMART criteria by asking a series of questions. Breaking long-term goals into shorter-term SMART targets is recommended.
The document discusses setting SMART goals and objectives for planning purposes. It defines planning as establishing goals and objectives before taking action. Goals should be specific, measurable, attainable, relevant and time-based. Examples of general goals are provided, as well as how to write SMART goals by answering who, what, where, when, which, and why. Strategies and tactics to meet goals are establishing specific actions. The purpose of setting goals is to decide actions needed to achieve desired results.
Developing a S.M.A.R.T. Communications Plan
Communicating with all stakeholders is key to recruitment, sustainability and success. Learn to develop a S.M.A.R.T. communications plan with Specific, Measurable, Attainable, Results oriented, and Time conscious objectives. School public relations specialist, AJ Huff, will discuss how having a S.M.A.R.T. plan in place can take the guess work out of the who, what, when and why’s of communicating about your Project SEARCH program.
This document discusses how to create SMART objectives for stress-free productivity. It explains that SMART objectives should be specific, measurable, achievable, relevant, and time-bound. Objectives should answer the "W" questions to be specific, include how much and how many to be measurable, be ambitious but achievable, seem worthwhile and match goals to be relevant, and include milestones and due dates to be time-bound. The document also recommends objectives be ethical, exciting, recorded, and satisfy strategic vision for optimal results.
The document outlines 5 key reasons that home care agencies fail: 1) Not preparing for the ICD-10 coding transition which could result in loss of reimbursement, 2) Insufficient cash flow to cover operating costs, 3) Lack of formal policies and procedures, 4) Absence of a strategic plan, and 5) Inadequate staff training. It recommends that home care agencies address these areas to avoid common pitfalls and ensure long term success and viability.
The document outlines 5 key reasons that home care agencies may fail or go out of business: 1) Not preparing for the ICD-10 coding transition which could lead to loss of reimbursements, 2) Insufficient cash flow to cover operating costs, 3) Lack of formal policies and procedures to guide employees, 4) Absence of a strategic plan for growth, and 5) Failure to continuously train staff as industry standards change. It recommends that home care agencies address these areas to ensure long term viability, and seek professional consulting help if needed.
Presentation by Kristen Hayer, CEO at The Success League.
A deep dive into setting the right metrics and goals to help your Customer Success team succeed. Presented at the Customer Success Silicon Valley Meetup on August 6.
Traditional annual budgets are becoming obsolete due to rapidly changing business environments. Rolling forecasts that are updated regularly provide a more accurate picture of business performance. They extend beyond the fiscal year and cover a standard number of periods. Implementing a rolling forecast requires focusing on key business drivers, enabling rapid forecast creation, blending actual performance with updated forecasts, ensuring cultural buy-in, and providing technology support. Rolling forecasts allow for more frequent resource allocation and back-testing accuracy compared to traditional annual budgets.
More than 8 years of accumulated big data delivers intelligence and best practices to organizations in all sizes, industries. These are the seven practices that our data shows work against you in your quest to incent right.
The Seven Deadly Sins of Incentive CompensationBriscoe Pelkey
Using empirical data from 35,000 compensation plans, Xactly Corporation has identified these best practices your company should follow when designing a sales comp plan.
The KPI - Cash Flow Modeling and Projections (Series: MBA Boot Camp)Financial Poise
You can chase a lot of financial measures of your business, but nothing stacks up to cash flow. Like a boat captain on a rough sea, being able to see what is coming at you financially is absolutely invaluable.
Cash flow models are the absolute go-to tool for reviewing companies in distress, yet they are also invaluable to venture capitalists who must manage long range investments as well as fast growth. This webinar discusses the basic components of a cash flow model, why it is weekly and not monthly and why 13 weeks is the usual length. This webinar also discusses what type of data is best for making an efficient and practical cash flow model, as well as best practices for reporting and pitfalls associated with modeling and balance roll forwards.
To view the accompanying webinar, go to: https://www.financialpoise.com/financial-poise-webinars/the-kpi-cash-flow-modeling-and-projections-2021/
How to make your online corporate training more successful VesaPerala
How to Deliver Business Impact with your Training Programs
In a world where the workforce is becoming increasingly mobile and virtual, more employees are interested in learning and development and the promise of flexible online training. On the other hand, companies have a lot of information to pass on, compliance training, onboarding, product update, and sales guidance. Companies see training and professional development programs as valuable to the bottom line and talent retention. The flexibility and cost-effectiveness of doing this at scale with online training make investing in training all the more attractive.
The KPI - Cash Flow Modeling and Projections (Series: MBA Boot Camp 2020) Financial Poise
You can chase a lot of financial measures of your business, but nothing stacks up to cash flow. Like a boat captain on a rough sea, being able to see what is coming at you financially is absolutely invaluable. Cash flow models are the absolute go-to tool for reviewing companies in distress, yet they are also invaluable to venture capitalist who must manage long range investments as well as fast growth. This webinar discusses the basic components of a cash flow model, why it is weekly and not monthly and why 13 weeks is the usual length. This webinar also discusses what type of data is best for making an efficient and practical cash flow model, as well as best practices for reporting and pitfalls associated with modeling and balance roll forwards.
The document discusses performance management and control. It covers key topics such as:
1) Performance measurement aims to establish how well an entity is doing against its plan through financial and non-financial indicators. Regular measurement is vital for planning and control.
2) Control involves measuring actual results against the plan and taking action to adjust performance or change the plan. Feedback control is the process of comparing actual results to targets, analyzing differences, and taking management action.
3) Effective feedback and control systems have clear, comprehensive, and timely information communicated without irrelevant details.
4) Budgetary control compares actual costs and revenues to budgets. Flexible budgets recognize different cost behaviors at varying activity levels for more meaningful control.
The KPI - Cash Flow Modeling and Projections (Series: MBA in a Day)Financial Poise
To view the accompanying webinar, go to: https://www.financialpoise.com/financialpoisewebinars/on_demand_webinars/the-kpi-cash-flow-modeling-and-projections/
You can chase a lot of financial measures of your business, but nothing stacks up to cash flow. Like a boat captain on a rough sea, being able to see what is coming at you financially is absolutely invaluable.
Cash flow models are the absolute go-to tool for reviewing companies in distress, yet they are also invaluable to venture capitalist who must manage long range investments as well as fast growth. This webinar discusses the basic components of a cash flow model, why it is weekly and not monthly and why 13 weeks is the usual length. This webinar also discusses what type of data is best for making an efficient and practical cash flow model, as well as best practices for reporting and pitfalls associated with modeling and balance roll forwards.
Implementing Balanced Scorecard In Organization PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Implementing Balanced Scorecard In Organization Powerpoint Presentation Slides. This aptly crafted editable PPT deck contains twentyseven slides. Our topic specific Implementing Balanced Scorecard In Organization Powerpoint Presentation Slides presentation deck helps devise the topic with a clear approach. We offer a wide range of custom made slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates. Speculate, discuss, design or demonstrate all the underlying aspects with zero difficulty. This deck also consists creative and professional looking slides of all sorts to achieve the target of a presentation effectively. You can present it individually or as a team working in any company organization.
The document discusses using key performance indicators (KPIs) to improve financial performance in dental practices. It recommends measuring important metrics like income per hour, surgery occupancy rates, and numbers of plan patients. These "Tier 1 KPIs" provide insight into how efficiently the practice is operating. Additional "Tier 2 KPIs" like conversion rates, marketing costs, and wait times can also be tracked. Creating a dashboard to monitor KPI trends over 12 months allows practices to identify areas for increased efficiency and profitability.
Implementing Balanced Scorecard In Organization Powerpoint Presentation SlidesSlideTeam
"You can download this product from SlideTeam.net"
Presenting this set of slides with name Implementing Balanced Scorecard In Organization Powerpoint Presentation Slides. This aptly crafted editable PPT deck contains twenty-seven slides. Our topic-specific Implementing Balanced Scorecard In Organization Powerpoint Presentation Slides presentation deck helps devise the topic with a clear approach. We offer a wide range of custom made slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates. Modify the color, text, add or delete the content as per the requirement. Download in both widescreen and standard screen. The presentation is fully supported by Google Slides. https://bit.ly/3ImOlVX
The Balanced Scorecard is a strategic planning and management system used to align business activities to the vision and strategy of the organization by monitoring performance against strategic goals.
Maximize Business Results by Preparing Your Headcount Plan Within BudgetHuman Capital Media
When it’s time to conduct headcount planning and budgeting to maximize business performance, you want to ensure your team is built for success. Simple enough, right?
Well, maybe not. Sometimes, it can become a seemingly never-ending project. Let us show you how we can help with your headcount planning and budgeting needs!
Join this webinar, and we'll walk you through how to:
Visualize and evaluate your current workforce.
Align the finance team's budget with your goals.
Manage headcount and reporting relationships to maximize employee engagement.
Account for contingent workforce needs in helping drive business initiatives.
Compare and contrast multiple headcount plans.
Deliver your headcount plan for executive review.
The Balanced Scorecard is a performance management approach that helps organizations translate their vision and strategy into objectives and measures across four perspectives: financial, customer, internal processes, and learning and growth. It provides a framework for organizations to plan, measure, and manage performance and progress toward strategic goals. The Balanced Scorecard uses a mix of lagging and leading performance indicators to help organizations monitor and improve performance.
Similar to Target setting tips tricks and traps (20)
At Malayali Kerala Spa Ajman, Full Service includes individualized care for every client. We specifically design each massage session for the individual needs of the client. Our therapists are always willing to adjust the treatments based on the client's instruction and feedback. This guarantees that every client receives the treatment they expect.
By offering a variety of massage services, our Ajman Spa Massage Center can tackle physical, mental, and emotional illnesses. In addition, efficient identification of specific health conditions and designing treatment plans accordingly can significantly enhance the quality of massaging.
At Malayali Kerala Spa Ajman, we firmly believe that everyone should have the option to experience top-quality massage services regularly. To achieve that goal we offer cheap massage services in Ajman.
If you are interested in experiencing transformative massage treatment at Malayali Kerala Spa Ajman, you can use our Ajman Massage Center WhatsApp Number to schedule your next massage session.
Contact @ +971 529818279
Visit @ https://malayalikeralaspaajman.com/
2024 Media Preferences of Older Adults: Consumer Survey and Marketing Implica...Media Logic
When it comes to creating marketing strategies that target older adults, it is crucial to have insight into their media habits and preferences. Understanding how older adults consume and use media is key to creating acquisition and retention strategies. We recently conducted our seventh annual survey to gain insight into the media preferences of older adults in 2024. Here are the survey responses and marketing implications that stood out to us.
At Malayali Kerala Spa Ajman we providing the top quality massage services for our customers.
Our massage center prioritizes efficiency to ensure a quality massage experience for our clients at Malayali Kerala Spa Ajman. We offer a convenient appointment system and precise massage services.
Reach us at Villa No 7, Near Ammar Bin Yasir Street Al Rashidiya 2 - Ajman - United Arab Emirates.
Phone : +971 529818279
Cyclothymia Test: Diagnosing, Symptoms, Treatment, and Impact | The Lifescien...The Lifesciences Magazine
The cyclothymia test is a pivotal tool in the diagnostic process. It helps clinicians assess the presence and severity of symptoms associated with cyclothymia.
The Ultimate Guide in Setting Up Market Research System in Health-TechGokul Rangarajan
How to effectively start market research in the health tech industry by defining objectives, crafting problem statements, selecting methods, identifying data collection sources, and setting clear timelines. This guide covers all the preliminary steps needed to lay a strong foundation for your research.
"Market Research it too text-booky, I am in the market for a decade, I am living research book" this is what the founder I met on the event claimed, few of my colleagues rolled their eyes. Its true that one cannot over look the real life experience, but one cannot out beat structured gold mine of market research.
Many 0 to 1 startup founders often overlook market research, but this critical step can make or break a venture, especially in health tech.
But Why do they skip it?
Limited resources—time, money, and manpower—are common culprits.
"In fact, a survey by CB Insights found that 42% of startups fail due to no market need, which is like building a spaceship to Mars only to realise you forgot the fuel."
Sudharsan Srinivasan
Operational Partner Pitchworks VC Studio
Overconfidence in their product’s success leads founders to assume it will naturally find its market, especially in health tech where patient needs, entire system issues and regulatory requirements are as complex as trying to perform brain surgery with a butter knife. Additionally, the pressure to launch quickly and the belief in their own intuition further contribute to this oversight. Yet, thorough market research in health tech could be the key to transforming a startup's vision into a life-saving reality, instead of a medical mishap waiting to happen.
Example of Market Research working
Innovaccer, founded by Abhinav Shashank in 2014, focuses on improving healthcare delivery through data-driven insights and interoperability solutions. Before launching their platform, Innovaccer conducted extensive market research to understand the challenges faced by healthcare organizations and the potential for innovation in healthcare IT.
Identifying Pain Points: Innovaccer surveyed healthcare providers to understand their difficulties with data integration, care coordination, and patient engagement. They found widespread frustration with siloed systems and inefficient workflows.
Competitive Analysis: Analyzed competitors offering similar solutions in healthcare analytics and interoperability. Identified gaps in comprehensive data aggregation, real-time analytics, and actionable insights.
Regulatory Compliance: Ensured their platform complied with HIPAA and other healthcare data privacy regulations. This compliance was crucial to gaining trust from healthcare providers wary of data security issues.
Customer Validation: Conducted pilot programs with several healthcare organizations to validate the platform's effectiveness in improving care outcomes and operational efficiency. Gathered feedback to refine features and user interface.
Emotional and Behavioural Problems in Children - Counselling and Family Thera...PsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
NURSING MANAGEMENT OF PATIENT WITH EMPHYSEMA .PPTblessyjannu21
Prepared by Prof. BLESSY THOMAS, VICE PRINCIPAL, FNCON, SPN.
Emphysema is a disease condition of respiratory system.
Emphysema is an abnormal permanent enlargement of the air spaces distal to terminal bronchioles, accompanied by destruction of their walls and without obvious fibrosis.
Emphysema of lung is defined as hyper inflation of the lung ais spaces due to obstruction of non respiratory bronchioles as due to loss of elasticity of alveoli.
It is a type of chronic obstructive
pulmonary disease.
It is a progressive disease of lungs.
Health Tech Market Intelligence Prelim Questions -Gokul Rangarajan
The Ultimate Guide to Setting up Market Research in Health Tech part -1
How to effectively start market research in the health tech industry by defining objectives, crafting problem statements, selecting methods, identifying data collection sources, and setting clear timelines. This guide covers all the preliminary steps needed to lay a strong foundation for your research.
This lays foundation of scoping research project what are the
Before embarking on a research project, especially one aimed at scoping and defining parameters like the one described for health tech IT, several crucial considerations should be addressed. Here’s a comprehensive guide covering key aspects to ensure a well-structured and successful research initiative:
1. Define Research Objectives and Scope
Clear Objectives: Define specific goals such as understanding market needs, identifying new opportunities, assessing risks, or refining pricing strategies.
Scope Definition: Clearly outline the boundaries of the research in terms of geographical focus, target demographics (e.g., age, socio-economic status), and industry sectors (e.g., healthcare IT).
3. Review Existing Literature and Resources
Literature Review: Conduct a thorough review of existing research, market reports, and relevant literature to build foundational knowledge.
Gap Analysis: Identify gaps in existing knowledge or areas where further exploration is needed.
4. Select Research Methodology and Tools
Methodological Approach: Choose appropriate research methods such as surveys, interviews, focus groups, or data analytics.
Tools and Resources: Select tools like Google Forms for surveys, analytics platforms (e.g., SimilarWeb, Statista), and expert consultations.
5. Ethical Considerations and Compliance
Ethical Approval: Ensure compliance with ethical guidelines for research involving human subjects.
Data Privacy: Implement measures to protect participant confidentiality and adhere to data protection regulations (e.g., GDPR, HIPAA).
6. Budget and Resource Allocation
Resource Planning: Allocate resources including time, budget, and personnel required for each phase of the research.
Contingency Planning: Anticipate and plan for unforeseen challenges or adjustments to the research plan.
7. Develop Research Instruments
Survey Design: Create well-structured surveys using tools like Google Forms to gather quantitative data.
Interview and Focus Group Guides: Prepare detailed scripts and discussion points for qualitative data collection.
8. Sampling Strategy
Sampling Design: Define the sampling frame, size, and method (e.g., random sampling, stratified sampling) to ensure representation of target demographics.
Participant Recruitment: Plan recruitment strategies to reach and engage the intended participant groups effectively.
9. Data Collection and Analysis Plan
Data Collection: Implement methods for data gathering, ensuring consistency and validity.
Analysis Techniques: Decide on analytical approaches (e.g., statistical
TEST BANK FOR Health Assessment in Nursing 7th Edition by Weber Chapters 1 - ...rightmanforbloodline
TEST BANK FOR Health Assessment in Nursing 7th Edition by Weber Chapters 1 - 34.
TEST BANK FOR Health Assessment in Nursing 7th Edition by Weber Chapters 1 - 34.
TEST BANK FOR Health Assessment in Nursing 7th Edition by Weber Chapters 1 - 34.
Test bank clinical nursing skills a concept based approach 4e pearson educati...rightmanforbloodline
Test bank clinical nursing skills a concept based approach 4e pearson education
Test bank clinical nursing skills a concept based approach 4e pearson education
Test bank clinical nursing skills a concept based approach 4e pearson education
This particular slides consist of- what is hypotension,what are it's causes and it's effect on body, risk factors, symptoms,complications, diagnosis and role of physiotherapy in it.
This slide is very helpful for physiotherapy students and also for other medical and healthcare students.
Here is the summary of hypotension:
Hypotension, or low blood pressure, is when the pressure of blood circulating in the body is lower than normal or expected. It's only a problem if it negatively impacts the body and causes symptoms. Normal blood pressure is usually between 90/60 mmHg and 120/80 mmHg, but pressures below 90/60 are generally considered hypotensive.
English Drug and Alcohol Commissioners June 2024.pptxMatSouthwell1
Presentation made by Mat Southwell to the Harm Reduction Working Group of the English Drug and Alcohol Commissioners. Discuss stimulants, OAMT, NSP coverage and community-led approach to DCRs. Focussing on active drug user perspectives and interests