Resume of Michael Wilger

1. Michael Wilger
Cell: 507 512 0656 | Rochester, MN | Skype: michael.wilger | michaelwilger@gmail.com
Analytical and creative leader with a wealth of experience creating cost-effective training solutions and
enhancing an organization's value through its people and working environment
SKILLS
 Project and Program Management
 Leadership and Management
 Exceptional Customer Service Skills
 Organizational Development, Transformation and Change
 Learning and Professional Development, Coaching, and Mentoring
 Learning Management Systems (LMS): SuccessFactors, PeopleSoft, hybrid systems
 Computer Savvy
HIGHLIGHTS
 12+ years of successfully leading talent and professional development programs that connects
employees with business goals.
 8+ years of Organizational Development focusing on human capital development to meet
organization’s business needs, mission, and vision.
 Travel experience in 60+ countries. Work effectively with widely diverse cultural and educational
backgrounds.
 Certified Project Manager of Learning and Professional Development by the Association of
Training and Development (formerly American Society of Training and Development, ASTD).
EXPERIENCE
RECRUITMENT & TRAINING SPECIALIST, 2015 TO PRESENT
Mayo Clinic, Rochester, MN
Inspired to be part of the largest integrated, not-for-profit medical group practice in the world by creating
value through the Mayo Clinic culture and people. Recruit, educate, and develop a highly competent clinical
operations workforce through learning and development programs to support exceptional patient care.
TRAINING SUPERVISOR AND MANAGER, 2009 – 2014
Fluor Intercontinental, Inc., Bagram Air Field, Afghanistan
Oversaw training department from concept to completion for multi-billion dollar Fortune 500 company
with 45K employees worldwide. Worked on Fluor Government Group (FGG) Logistics Civil
Augmentation Program (LOGCAP) IV, the company’s largest project. Worked with subject matter experts
and senior management to analyze needs, build and drive training. Supervised 350+ courses developed
in the field.
Accomplishments
 Identified the opportunity to save $1M per year with Computer-Based Training (CBT) with 40+
Leadership, HSE (health, safety and environment), EAP (employee assistance program) and
finance courses. 40K+ modules were completed in the 1st year.
 Computer and kiosk-based CBT reduced training costs and quickly addressed training needs in the
field when classroom and computer resources were limited. Dramatically increased efficiency and
job performance while simultaneously creating automated records to track trends and compliance.
 Built nearly 350 project-specific training resources from self-study guides to instructor-led classes
and CBT. Created and used Learning Management System (LMS) to track and monitor progress.

2. Michael Wilger • michaelwilger@gmail.com
 Overall administration of the Trade License and Validation Program. Maintained database of
1.5K+ licensed employees and proctored exams on OSHA laws, regulations and standards, and
NCCER testing and certifications.
Leadership and Management
 Built and directed training team from 0 to 10 including trainers, instructional designers, graphic
artists and database developers.
 Developed and groomed 200+ mid-level managers and supervisors in the field through bi-annual
conferences, seminars, and training.
 Oversaw training requirements and compliance for all LOGCAP employees and processed an
average of 11.5K training records per month.
PROGRAM AND TRAINING SPECIALIST SUPERVISOR | ORGANIZATIONAL DEVELOPMENT MANAGER
2001 – 2009
Texas Workforce Commission, Austin, Texas
A catalyst for employer and job seeker workforce program management. Conducted training, technical
assistance, data analysis, validation, and performance reporting. Interpreted and knowledgeable of
Department of Labor’s Employment and Training legislation and social programs. Coordinated and led
Governor-led organizational development initiative to improve the level of excellence for Texas
Workforce Commission by distributing, compiling and analyzing over 8K electronic surveys statewide.
Consulted with each of 28 Texas Board executive directors to apply survey results to organizational
change, improvement and maintenance to meet or maintain excellence standards. Led and facilitated
performance management, career development, new manager assimilation, leadership assessment and
development, 360 feedback, high potential identification, coaching and mentoring.
Accomplishments
 Coached, mentored, and fostered employee ownership and accountability to develop self-directed
and top-notch training team. Exemplary training products led to fee-for-service that recovered
over 50% of the department budget within the first year.
 Proposed new curriculum format that reduced writing time by at least 25%, reduced formatting
errors, file corruption and simplified revisions and updates.
Leadership and Management
 Represented the department and agency as a state public servant by providing information,
making presentations, and collaborating with internal and external customers.
 Developed collaborative and professional working relationships with internal and external
administrative and high-level staff to accomplish agency goals and objectives at the local, state,
and federal levels.
 Collaborated with a variety of Texas Workforce divisions and stakeholders, including high-level
administrators and subject matter experts to improve training and knowledge for nearly 8K staff
members.
 Monitored the administration of Child Care and Microenterprise grants at state and local level.
SERVICE
DOG HANDLER
ARCA Fundación Protectora de Animales y de Adopción, Cuenca, Ecuador
COMMUNITY SERVICE WORKER, AGRICULTURE EXTENSION AGENT
U.S. Peace Corps, Sidi Aïch, Tunisia
EDUCATION
BACHELOR OF ARTS IN SOCIOLOGY, MINOR IN BUSINESS ADMINISTRATION
University of Texas, Austin, Texas
ASSOCIATE OF ARTS IN MARKETING
Northeast Wisconsin Technical College, Green Bay, Wisconsin