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Designing A Holistic Talent Strategy for A
Comprehensive Succession Plan
24 & 25 OCTOBER 2017 | SUNWAY PUTRA HOTEL | KUALA LUMPUR | MALAYSIA
Tel: +603-2630 1566 Fax: +603 2630 1466 Email: admin@zenithbizness.com www.ZenithBizness.com
16 LEADING INDUSTRY
PLAYERS to share their
expert knowledge
FEATURING AN INTERPRETIVE
PROBLEM-SOVING SESSION!
Participate in a brain storming
session on the first day!
Regional Conference
TALENT MANAGEMENT &
SUCCESSION PLANNING
Regional Conference
TALENT MANAGEMENT &
SUCCESSION PLANNING
T he emphasis on talent
management is inevitable
given that, on average, companies
now spend over one-third of their
revenues on employee wages and
benefits. Replicating a high-
quality, highly engaged workforce
is nearly impossible. The ability to
effectively hire, retain, deploy, and
engage talent—at all levels—is
really the only true competitive
advantage an organization
possesses.- http://
www.ddiworld.com/resources/
library/white-papers
Dear Delegates,
One of the most important decisions companies make is simply whom
they appoint as managers, Gallup has found. Yet Gallup’s analytics
suggest they usually get it wrong: Companies fail to choose the
candidate with the right talent for the job 82% of the time.
Zenith’s Talent Management & Succession Planning conference brings
together HR heads, Directors, CPOs, people & culture, communications
and research professionals to discuss the latest practices, insights and
the most innovative approaches to help leaders select, manage and
develop talents to improve performance, both for the individual and the
organisation. We’ll be combining case studies from leading
organisations from a range of sectors with best practice tips from our
team of talent management & succession planning specialists.
From acquisition, development, culture in the organisation, employee
behaviour, productivity, retention to leadership mentoring we aim to
cover the many ways in which an organisation can manage their talent
pool successfully.
On behalf of the entire team, I look forward to meeting you in October!
Regards,
Vathana Chandrasegaran
Senior Conference Producer (APAC)
ZENITH BIZNESS EXCELLENCE
Greetings from
ZeNith Bizness Excellence
At a Glance
Our Distinguished Speakers
CHEN FONG TUAN
Chief People Officer,
Mah Sing Group
LAURENCE YAP
Head of HR, Dexon
Electrical & Engineering
JAYESH MENON
HR Leader & Director,
Moet Hennessy Asia Pacific
RAJIV RANJAN
Head of Human Resources,
HSBC Electronic Data
Processing (M) Sdn Bhd
JAMIE TAN
Head of People of People &
Culture of AirAsia BIG
Loyalty
Dr PAULINE CRAWFORD-
OMPS
Educator International
Speaker & Changemaker
United Kingdom
ASHA MENON
HR Head,
REA Group Asia
DEVANANDAN PALMER
BATUMALAI
VP of Human Resources
and head of Talent &
Learning, Bangkok Bank
CORNELIUS KOH
HR Director, Global Talent
Acquisition & Corporate HR
Business Partner, UTAC HQ,
Singapore
BOONSIRI SOMCHIT-ONG
Partner and Co-Founder,
Xtrategize Technologies
Sdn Bhd
MICHAEL TEOH
Founding CEO & Lead
Trainer, Thriving Talents
Pte. Ltd, Malaysia
KATE BARKER
Global Vice President SAP
SuccessFactor, Executive
HR Advisor, Singapore
SHARMINI ANN JACOB
Director of People &
Change, KPMG
Management & Risk
Consulting, Malaysia
MICHELLE ANN-IKING
Head of Talent Learning &
Performance Mgmt
Citibank, Malaysia
ANDREW CHAN
HR Director, NAIM
Holdings
RITISH REDDY
Knolskape
Singapore
ABOUT THE ORGANIZER
Zenith Bizness Excellence
Your partner in knowledge
excellence is dedicated in
providing practical, detailed
information through platforms
such as conferences and training
programs. By providing up-to-date
developments and trends in
various industries. Zenith Bizness
Excellence enables organizations
and companies to remain
competitive, profitable, and
successful in the market.
• Meet and listen to Award – Wining Human
Resource Heads from different organisations
share their experiences.
• Knowing the role of line managers and helping
them with a comprehensive Succession Plan to
mould successors.
• Discover fresh and innovative best practices of
Managing Talent & Succession Planning that
works.
SPONSORSHIP AND EXHIBITION
OPPORTUNITIES
Focused and high-level, the event will be an excellent
platform to initiate new business relationships. With
tailored networking, sponsors can achieve the face-to-
face contact that overcrowded trade shows cannot
deliver.
Exhibiting and Sponsorship options are extensive, and
packages can be tailor-made to suit your individual
company's needs. Most packages include complimentary
entry passes, targeted marketing to industry officials
and executives, and bespoke networking opportunities.
Find out more about the exhibiting, networking and
sponsoring opportunities available by contacting,
Vathana Chandrasegaran at +603 2630 1566 or e-mail
to vathana@zenithbizness.com
WHO WILL YOU MEET?
This conference has been researched and
designed for Directors, Managers, Vice
Presidents, Specialists, Officers, Leaders
and Consultants involved in:
• Employee Engagement
• Corporate Communications
• Learning and Development
• Talent Management
• Internal Communications
• Human Resources
• Corporate Culture
• Human Capital
• Organizational Development
• Change Management
• Employee Communications
• Leadership Training & Development
• Social Business / Social Engagement
• Employee Branding
• Talent Acquisition
• Learn how leaders utilise organisational culture
and employee engagement to recruit, develop
and retain Talents.
• Understand how to create and design your
employee experiences to attract and retain the
top talent for the future of your organisation.
• Discover ways to align Talent Management &
Succession Planning with your organizational
goals
FROM ALL SECTORS, INCLUDING
BUT NOT LIMITED TO:
• Oil and gas
• Manufacturing
• Banking and Finance
• Telecommunication
• Utilities
• Ports and Shipping
• Logistics / Transportation
• Government Agencies
• Retail & Customer Service
• Information Technology
• Construction
• Automotive
• Healthcare
ATTENDING THIS CONFERENCE WILL ENABLE YOU TO:
AGENDA
Day One: Tuesday, 24th
October 2017
08.30 Registration and Morning Coffee
09.00 Welcome Note by Chairman & Ice
Breaking Session
Chairperson: To be Advised
09.10 Opening Keynote: Talent Management
in Malaysia and Asia
The rise of Asian companies in the war for talent: In
some talent development areas, Asian companies
are now perceived to be ahead of multinationals.
Anthony Thompson, regional MD, Michael Page
Greater China and South East Asia noted: “South
East Asia’s HR leaders have been found to be below
the global average for the percentage reporting into
the highest levels of management, but they seem to
be slightly ahead of the curve when it comes to the
scope of their responsibilities.”
India, Southeast Asia, and Turkey, rate
talent management among their top three HR
priorities for the next 12 months. Nearly half (45%)
of HR leaders in Southeast Asia expect their
workforce to expand over the next 12 months, while
more than a quarter (27%) have increased their
recruitment budget.
Our expert presenter will highlight what are the
current conditions of Talent Management in
Malaysia and Asia.
 Sharmini Ann Jacob, Director, People &
Change, Business Transformation, KPMG
Management & Risk Consulting Sdn. Bhd.
09.50 Expert Presentation: Aligning Talent
Strategy with Business Strategy
• Business strategies provide the indication of
what is needed to deliver success. They often
prescribe models, analysis, plans, competition
data, and aspirational goals.
KEYNOTE ADDRESS
BEST PRACTICES SESSION
• Most times, unfortunately, the most important
cog is missed – talent. Does your organisation
consistently have the caliber of people it needs,
when and where it needs them? Is the board
questioning whether we have the right bench
strength to ensure sustainability? Does Human
Resources have a clear set of strategic people
priorities that facilitate achievement of strategic
objectives?
• In short, is the talent strategy aligned to the
business strategy? Any misalignment may cause
organisations strategic derailment – a coherent
talent strategy with the overarching business
strategy is paramount to ensure people
investments impacts overall business ROI and
achieve long term business objectives.
 Chen Fong Tuan- Chief People Officer, Mah
Sing, Kuala Lumpur.
10.30 Morning Refreshment
10.45 Expert Presentation: Incorporating
Relationship Management skill
This session emphasizes on how to communicate
and build bonds with employees and to help them
change, grow, develop and resolve the conflict.
Creating a culture that engages, encourages and
enhances abilities of employees.
Engaging Employees in Development
• Career Development Conversation Coaching
• Performance Development Conversation
• Regular weekly one on one meeting
• Personal Development Plan
• Quarterly Conversation
• Communication: Feedback, Encouragement, and
Strength based Management
 Laurence Yap, Head of HR Dexon Electrical
Engineering, Kuala Lumpur
11.25 Expert Presentation: How Creating
Breathing Space from BAU (Business as Usual)
Breeds More Innovative, Engaged Employees
Talent create the innovations that provide
competitive advantage. But the hectic pace of
AGENDA
Day One: Tuesday, 24th
October 2017
Business as Usual often means companies are
almost entirely focused on executing their BAU as
efficiently as possible, with growth in financial
performance being achieved primarily by creating
increasingly efficient and lean organizations. This
creates highly-optimized systems that don’t allow
talent the time, will or resource to create significant
innovation.
Without this space – not only in talents’ schedules,
but in their minds, and arguably, their ‘hearts’, most
talent will stay stuck exactly where they are, doing
what they’ve always done, and never quite fulfilling
the potential identified in them.
This session shares some cases studies of creating
progressive breathing spaces away from BAU, that
allows talent to take stock and recalibrate their
priorities and mindset in a way that specifically
connects talent development with innovation and
performance delivery.
 Michelle Ann-Iking, Head of Talent, Learning
& Performance, Citi Malaysia
12.05 Expert Presentation: HR in the world of
technological innovations
Jayesh will explore the impact of technology in HR,
and how HR has to continuously evolve to keep
itself abreast in the world in tech innovations.
He will bring in relevant research and some
personal experience to the audience on this topic.
The topic will also cover how HR leaders and
professionals may find ways to upgrade themselves.
• Jayesh Menon, HR Leader and Director, Moet
Hennessy Asia Pacific, Singapore
12.50 Networking Luncheon
13.50 Panel Discussion: Employee Training –
Is it worth the Investment? What if they leave?
 Facilitator: Chen Fong Tuan, Chief People
Officer, Mah Sing
Panelist:-
 Laurence Yap, Head of HR, Dexon Electrical &
Engineering
 Michelle Ann-Iking, Head of Talent, learning
& Performance Mgmt, Citibank Malaysia.
 Jayesh Menon, HR Leader and Director, Moet
Hennessy Asia Pacific, Singapore
 Sharmini Ann Jacob, Director, People &
Change, KPMG Mgmt & Risk Consulting
14.35 Expert Presentation: Talent Acquisition
and Onboarding
• Recruitment Strategy
• Is Onboarding enough?
• Process of Onboarding
• Using design thinking - a strategic, intentional
approach to problem-solving.
 Jamie Tan, Head of People & Culture (Human
Resources), AirAsia BIG Loyalty Programme,
Malaysia.
15.15 Evening Refreshment
15.30 Expert Presentation: From Rocks to
Organizational Rockstars - The story of Talent
Development.
• External Talent Pipeline Creation
• Creating Employee Value Proposition,
• Career Development Strategies
• Employee Engagement Practices
• Retention Strategies
• Performance Processes
• Developing Potential Talent
• Identifying the Reasons for Attrition and
• Identifying Metrics to Measure Engagement
Results
 Boonsiri Somchit, Partner & Co-Founder of
Xtratergize Technologies Sdn. Bhd.
ATTRACTING, RECRUITING AND
DEVELOPING WORKFORCE
AGENDA
Day One: Tuesday, 24th
October 2017
16.10 Let The Battle Begin!!!
 Team Leaders: Jamie Tan, Michelle Ann-
Iking, Laurence Yap, Jayesh Menon, Chen Fong
Tuan, Rajiv Ranjan, Devanandan Palmer,
Sharmini Ann Jacob
 Facilitator: Kate Barker
 Description: This is a brain storming session
with about 10 -12 people in a round table
setting. All new ideas, feedbacks and tips will
be collated on a flip-chart paper. Event
organisers will summarise all feedback and
email to all attending participants 2 weeks
after the event
INTERPRETIVE PROBLEM – SOLVING SESSION
Objective
1. To find applicable solution via discussion and
sharing of knowledge
2. To learn how other companies successfully
manage their Talent Pool.
Outcome
1. A better perspective on how to map talent
strategy in your organisation.
2. Overcome similar challenges.
3. Stay at the forefront of the latest development of
managing Talent.
Instructions
I. Delegates are divided into 7 - 8 groups. Each
group will have a speaker to guide and head the
group. Each group will be given an issue to solve
for Company A. You will be given 60 mins to
solve the problem. Each group will have to find a
representative to present their solutions.
II. Each issues to be discussed for about 20 minutes
and outcome to be written on the flip-chart in
point forms.
Company A has issues:-
I. Problems retaining Generation Y employees
II. HODs not cooperating with HR to mould talents
for ‘Critical Positions’ – insufficient pipeline.
III.After appraisal, Talent is unable to perform new
task given to them and more
17.10 III) Wrap- Up and closing remarks by
Chairman. End of day One.
08.15 Re-registration and Morning Coffee
08.30 Opening & Welcome Remarks
08.45 Expert Presentation: Talent Magnetism
in a Digital Age
In this ever changing & competitive talent market,
all of us are on a great mission to attract the best
talents
• What is Talent Magnetism and why is it key in
the digital age
Day Two: Wednesday, 25th
October 2017
• What do candidates really want
• Role your brand plays
• Enablers to distinguish ourselves as talent
magnets
 Rajiv Ranjan, Head of HR, HSBC Operations,
Services & Technology
AGENDA
Day Two: Wednesday, 25th
October 2017
Because retention is critical to the long term health
and success of the organisation, it is a subject that is
attracting increased attention from business leaders
and talent professionals. Retention is a strategic issue
as well as an operational one. The departure of talent
at any level of the organisation can have a significant
financial cost and can interrupt productivity,
workflow and service not to mention the loss of
expertise. (Turner and Kalman 2014)
09.25 Expert Presentation: Drivers of
Employee Retention and Turnover – Understand
why employees leave the organisation and why
they stay.
Dr Pauline Crawford-Omps reviews and reflects on
current world cultures at work and why the
‘employee-employer’ relationship can produce a
mutually productive deal. She investigates “Who’s
in charge?” and what responsibilities and actions
both parties have that can result in high or low
turnover. She explores how can employers pre-empt
the flow of staff leaving and so reduce costs and
increase productivity. She believes that a values-
driven culture can bring the heart engagement of
employees alive at work.
• “It’s all about behaviour and attitudes - people
are most often employed for skills and fired for
attitude”
• When people are not engaged in what they are
doing, their ‘being unhappy and unfulfilled’ will
send them away. Work place cohesion is critical.
• Changes in leadership styles can broker a new
future by managing employee satisfaction and
role clarity.
 Dr. Pauline Crawford-Omps, Educator,
International Speaker and Changemaker,
Performance Consultant, Culture & Wellness
Researcher*
10.05 Morning Refreshments
10.20 Expert Presentation: Key Retention
Strategies– Practices that contribute to rise in
retention.
• Recruitment
• Socializing
• Training & Development
RETAINING KEY EMPLOYEES
• Compensation & Rewards
• Supervision
• Employee engagement
 Asha Menon, Director, Human Resources
(Asia), REA Group, Kuala Lumpur, Malaysia
11.00 Expert Presentation: Succession
Planning – Identification and Development of
Successor
• How to Identify Mission Critical Positions(MCP)?
• How to Identify Successors to MCPs – High
Potentials?
• What is “Hi-Po Programme”?
• Individual Development Plan and How to carry it
out
• Q & A Session
 Devanandan Palmer Batumalai, Vice
President, Head of Talent & Learning,
Bangkok Bank, Malaysia.
11.40 Panel Discussion - How Succession
Planning can go wrong and Overcoming
Challenges (Q & A)
Facilitator:
 Andrew Chan Geh Hui, HR Director of NAIM
Holdings
Panelists : -
 Michael Teoh, Founding CEO & Lead Trainer,
Thriving Talents Pte Ltd, Malaysia
 PaulineCrawford-Omps, Educator,
International Speaker and Changemaker.
 Cornelius Koh, HR Director, Global Talent
Acquisition & Corporate HR Business Partner,
UTAC Headquarters, Singapore.
 Devanandan Palmer, Vice President, Head of
Talent & Learning, Bangkok Bank, Malaysia.
12.25 Networking Luncheon
SUCCESSION PLANNING
AGENDA
Day One: Tuesday, 24th
October 2017
13.25 Gamification – Succession Planning
Gamification is actually an academic discipline that
describes the elements of a program or system
which turn it into a “game.”
• Nearly all people find enjoyable.
• If we understand what these game mechanics
rules and techniques are, we can apply them to
all aspects of HR and training.
• If these rules are used well, games can actually
become addicting and can be greatly loved by
their users.
• These types of techniques can be used for
corporate training, collaboration, recruiting and
leadership development.
 Senior Representative, Knolskape, Singapore
15.00 Evening Refreshments
15.15 The Future of Work
The Digital Economy will transform the way we live
and work, how business runs, and how society
functions. All of this will occur in a time frame that is
radically shorter than any other major economic
transition in history because digital disruption and
social networking have changed the way
organisations manage talent. That means we need to
re-imagine how we manage Talent and design a new
employee experience. Sometimes this is referred to
as the “Democratization” of talent management,
where Employees and Managers demand a
transparent and modern experience designed for a
diverse & inclusive culture.
 Kate Barker, Vice President, Global Executive
HR Advisor, SAP Singapore
16.00 Expert Presentation: Making Talent
Management Work – UTAC’s Journey in
Embedding Talent Management as a Leadership
Culture.
This presentation will summarize UTAC’s journey in
driving a one UTAC Culture and as part of the
journey, introducing its Talent Management
Processes that embodies its values. The focus will
be mainly on how the HR Team leveraged on the
critical success factors that made it work for UTAC
and how it has evolve since its introduction.
 Cornelius Koh, Corporate HR Business
Partner & Global Talent Acquisition Lead for
UTAC Group, Singapore
16.45 Closing remarks by the Chairperson.
Our Distinguished Speakers
SHARMINI ANN JACOB, Director of
People & Change, KPMG
Management & Risk Consulting,
Malaysia
Sharmini currently leads the People &
Change team in KPMG Malaysia. She
brings with her 25 years of
considerable experience which
includes more than 20 years in People
& Change Advisory. She has strong
technical know-how in Talent
Management, HR Transformation,
Behavioural Change Management,
Organisation Design and
Compensation/ Rewards
Structuring. Sharmini has successfully
led numerous engagements assisting
organisations to improve on their
talent retention strategies,
performance management thus
enabling them to carry out effective
operations and interactions. Her
success has led her to be appointed as
subject matter expert for several
global engagements. She has also
directed several manpower related
engagement together with the two
state government to identify gaps by
ascertaining manpower requirements
in a respective state and also to
forecast and plan the manpower
supply and demand for a particular
industry in Malaysia.
In the course of her career, Sharmini
has thrived to develop her skills in
various industries across ASPAC
countries including Malaysia,
Australia, China, Hong Kong,
Philippines, Singapore, Vietnam,
Brunei, Indonesia, Thailand and India.
Being an accomplished HR
professional, Sharmini has been
invited by prominent organisations to
speak at various conferences to share
on topics such as Talent Management
Today, Flexible Work Arrangements in
Organisations, HR Insights –
Expectations vs. Reality and many
more.
CHEN FONG TUAN, Chief People
Officer of Mah Sing
Fong Tuan is the Head, People for Mah
Sing Group. He is responsible for the
end-to-end People operations for the
Group, being a member of the
executive team providing strategic and
tactical inputs to drive organizational
goals and business objectives. Prior to
this, Fong Tuan was the Director,
Human Resources for B Braun Asia
Pacific. Previously he held senior HR
leadership roles with the Maybank
Group, British American Tobacco,
OCBC and Coca Cola. He also had a
stint with Watson Wyatt (now known
as Willis Towers Watson) as Malaysia’s
Talent Practice Lead, consulting in the
areas of talent management, total
rewards and human capital strategy.
Fong Tuan, a qualified professional
engineer, holds a first class honours
degree in Electrical & Electronics
Engineering from University of Sussex,
UK, MBA in Organisational Behaviour
from Australia, post-degree graduate
of INSEAD and Harvard, and also a
Chartered Financial Analyst (CFA).
LAURENCE YAP, Head of HR, Dexon
Electrical & Engineering
Laurence Yap has 20 years of
industrial experience in organizational
development and human resource
development. He has served in
multiple multinational organizations
in Asia Pacific Regions such as PayPal,
Western Digital, First Solar and Pfizer.
He is currently working at Dexon
Electrical & Engineering Sdn Bhd as a
Head of HR. He has won Global
Training and Development Leadership
Award from the World HR Congress in
Februaury2017 and HR Leadership
Award from Asia CHRO in April 2017.
MICHELLE ANN-IKING, Head of
Talent, learning & Performance
Mgmt, Citibank, Malaysia.
Michelle is responsible for designing
and executing talent initiatives
ensuring the right people in the most
critical roles, development of
successors and a diverse pipeline of
talent across Citibank Berhad and the
Citi Services Centres in Malaysia. She is
a Citi certified facilitator of leadership
programs for Managers of Managers,
Managers of Others and Individual
Contributors.
Prior to that, Michelle headed the
regional Citi EMEA (Europe, Middle
East & Africa) Campus Strategy team
based in London. She oversaw
execution of over 280 campus events
programs building graduate talent
pipeline spanning school leavers,
undergraduate/Masters, MBA and PhD
students. This role built on her
experience driving the marketing
strategy to build brand reputation on
campus, and deliver talented
candidates, for Management Associate
(MA) programs across Citi Malaysia's
businesses and functions. In this role
Michelle facilitated challenging
assignments, high quality managerial
supervision/coaching and leading
edge training opportunities for high
caliber graduate talent. Prior to Citi,
Michelle headed marketing and
corporate communication teams in
both ‘limited service’, as well as luxury
hospitality brands. She began her
career as a technical support engineer
in a telecommunications company,
having graduated with a Bachelor of
Engineering from the University of
Sydney.
JAYESH MENON, HR Leader and
Director, Moet Hennessy Asia
Pacific
Global focused HR business partner
and leader who has lived, and worked
in India, China, Malaysia, and
Singapore managing entire APAC
region including Australia, and Japan.
Experience in hands-on setting up of
new locations/ entities./factories,
global shared services across multiple
countries in the Asia Pacific region,
and staffing leadership teams from
scratch, to managing HR operations for
about 80,000 employees, and leading a
team of about 197 HR team members
in fortune 500 companies.
Experience in due diligence, and
integration of post-merger companies
along with HR support for joint
venture entities. Key note speaker in
various HR and business events held
across the region. Awarded a rare
letter of recognition from the chinese
(zhuhai local body) govt , and finalist
in the HRM Asia "Robert Walters Best
HR Leader Award- 2015". Experienced
in all handling all aspects of talent
Our Distinguished Speakers
management, staffing strategies and
organisational development. .
Certified executive coach having
intensive experience of multi regional
leadership coaching and a PROSCI
certified change management
professional. Part time doctorate
student (MBS, UK & SJTU, China).
RAJIV RANJAN, Head of Human
Resources, HSBC Electronic Data
Processing (M) Sdn Bhd
Rajiv is a strategic and accomplished
HR thought leader in the banking and
financial services sector. In his over 12
years of career in Human Resources
space, he has got an extensive
experience of driving people practices
across Malaysia, Poland and India. In
HSBC, Rajiv has been instrumental in
driving different change programs,
benefits programs and helping
business drive right people
management initiatives. As a Head of
HR for HSBC’s Global Services Centre
in Malaysia for the last 3 years, Rajiv
has helped the centre in driving strong
retention measures, driving a stronger
performance management culture and
making an efficient HR function. Rajiv
is an advocate of healthy living and is
passionate about driving well-being at
HSBC.
JAMIE TAN, Head of People of
People & Culture of AirAsia BIG
Loyalty
Jamie, currently, the Head of People of
People & Culture of AirAsia BIG
Loyalty leads the full spectrum of HR
for the Company spanning across more
than six countries. Being part of
AirAsia BIG Loyalty’s Management
Committee, she provides strategic HR
solutions to meet the Company’s
objectives. This includes restructuring,
transformation, performance
management, talent management,
employee engagement and delivering
end-to-end HR processes.
She started of her career in HR and
has held roles in HR Business
Partnering, Talent Development,
Performance Management, Employee
Engagement, Organization
Development and Graduate Trainee
Programmes in Citibank, British
American Tobacco (Malaysia) Berhad
and PricewaterhouseCoopers.
Dr PAULINE CRAWFORD-OMPS
Educator, International Speaker
and Changemaker
CEO and founder of Corporate Heart, a
UK Performance Consultancy. A
sociology graduate, business
psychologist, image consultant, and a
PhD holder in The Development of
Healthy High-Performance Cultures.
Conducted seminars in the UK and
Europe on Wellness Cultures,
Performance and Employee
Engagement. A specialist in Gender
Dynamics© in the corporate
environment. She leads High-Impact
Communication Workshops, Magical
Conversations© and Gender
Intelligence Leadership© and major
Corporate Culture Transformation
projects.
President of the World Association of
Visioneers & Entreprenologists
(WAVE) and Chairperson of the
Permanent Commission for Social
Issues and Women Entrepreneurs at
World Union of Small & Medium
Enterprises (WUSME). International
conference speaker for 30 years,
featured on TV, and radio when she
was President of the Federation of
Image Consultants 1992-94. Currently
residing in Malaysia working with the
Ministry of Women, Family &
Community Development, MyWIN
Academy, Weststar Aviation, The Bar
Council of Malaysia, and BAC College.
ASHA MENON, HR Head for REA
Group, Asia
Asha Menon is an accomplished and an
experienced human capital
management personnel in diverse
industries managing and driving
achievement in HR processes, systems,
compliance and governance leading to
strategic HR. A collaborative business
partner, aligns organizational goals
and facilitate productive and proactive
programs that fuel high-performing
organizations (HPO). She has
demonstrated experience, initiating
cost containment strategies resulting
in significant savings and her proven
skills in labour, handling a reduction in
workers compensation expenses,
successful negotiations in IR disputes
from complaint investigation to thwart
legal action is definitely her forte.
Asha’s portfolio covers a cross
functional remit into Australia and
Asia with a staff strength of more than
1200 people.
Asha received certification in HR
Auditing by the Open University
Malaysia and is a qualified HR Auditor.
She has been in the esteem panel of
jury for the Asia Recruitment Awards
2015 & 2016 and the HR Excellence
Awards 2016 organized by the Human
Resources Online Singapore. Asha has
quite a high profile in the HR
profession in SE Asia, doing speaking
event at various HR conferences and
rather impressively was awarded last
year the “Top 100 Most Influential
Global Human Resources Leaders” by
the World HRD Congress, an award
which was not applied for, but rather
awarded in recognition of her
contributions to the HR industry.
BOONSIRI SOMCHIT-ONG, Partner
and Co-Founder Xtrategize
Technologies Sdn Bhd
Boonsiri Somchit-Ong (Boon) a highly
accomplished finance and operations
professional with over three decades
of experience, held senior leadership
positions in Motorola, Komag and
Advanced Micro Devices (AMD).
Spearheaded and stewarded the set-up
of its very first accounting and
financial shared services organization
servicing Asia and hence became
AMD’s only Global Business Services
Company servicing all of AMD’s
entities around the world. From a
team of only 13, AMD’s Global
Business Services currently employs
over 300 staff based in Malaysia. The
culture she built, led the team to have
the highest employee engagement
scores for three consecutive years.
A regular speaker and panelist at
events all over the world on Global
Business Services, leadership, women
in business and motivation.
Sekampung Leadership is her
bestselling first book. She has also
shared her stories on the Tedx Women
stage and has been featured in the
Our Distinguished Speakers
Malaysian Reserve, Her World, Madam
Chair and the Star newspaper (which
called her a champion for gender
equality for her work in developing
women leaders in industry). The first
and only person to have won the
prestigious National Award for
Management Accounting (NAFMA)
under the category of Outstanding
Contribution to Business Performance.
Volunteers as the Industry Advisor in
Tunku Abdul Rahman University
College and sits on the Advisory panel
for the Penang Women’s Development
Corporation and is a women mentor
for TalentCorp.
DEVANANDAN PALMER
BATUMALAI, VP of Human
Resources and head of
Talent & Learning, Bangkok Bank
Devanandan Palmer Batumalai is the
Vice President of Human Resources
and heads Talent & Learning in
Bangkok Bank. He has held leadership
roles in learning and talent in several
organisations since 2009, namely in
the Banking, ICT and FMCG industries.
For a significant part of his career, his
role has included building learning and
talent management frameworks. His
passion lies in the implementation of
initiatives in the areas of leadership
development.
CORNELIUS KOH, HR Director,
Global Talent Acquisition &
Corporate HR Business Partner,
UTAC Headquarters, Singapore.
Cornelius Koh is the Corporate HR
Business Partner & Global Talent
Acquisition Lead for UTAC Group. He
supports the CHRO as the business
partner for Corporate Leaders to
provide HR solutions to address their
global as well as local HR needs. He
also is the lead for global Talent
Acquisition for the UTAC Group.
Cornelius comes with over 25 years of
HR experience, spanning leadership
roles in L&D, OD, Talent Acquisition,
Strategic Rewards and HR Business
Partnering. Prior to UTAC, he was HR
Director at Guinness Anchor Berhad
and GM at Tan Chong Group.
MICHAEL TEOH, Founding CEO &
Lead Trainer, Thriving Talents Pte.
Ltd, Malaysia
Thriving Talents is a talent
development solutions company
focusing on assisting companies to
Attract, Retain, Influence and Grow the
largest population of Consumers &
Workforce - The Millennials. Since
2012, he has worked with Fortune 500
companies across 39 countries. He is
the Global Advisor for Microsoft
‘YouthSpark’ and SAP on
‘Millennials@Work’ strategies and has
had his ideas featured on CNN, BBC
and the United Nations. He has shared
the stage speaking globally with icons
like Virgin’s Sir Richard Branson,
Father of Social Business Prof. Muhd
Yunus, Rockstar Legend Sir Bob
Geldof, AirAsia’s Tony Fernandes and
President Barack Obama.
Michael was recently inducted into the
AIESEC Alumni Hall of Fame in Poland,
joining luminaries like Bill Clinton and
Bono, whilst being an Honorary
Inductee into the Golden Key Society,
U.S.A , and an Associate Fellow with
the Royal Commonwealth Society, U.K.
Recognized as a National Youth Icon
by the Prime Minister and a Malaysia
Book of Records Holder for his
extraordinary work in developing the
Gen-Y workforce. He obtained his
tertiary education from New Zealand,
aside from attending special
educational courses in Harvard
University, Stanford University and
INSEAD.
ANDREW CHAN GEH HUI, HR
Director of NAIM Holdings
Andrew has more than 25 years of HR
management, Organization
Transformation, Business Operations
and Development experience, having
held various senior management
positions in multinational
corporations across Asia Pacific. He
has experienced in transforming
organizations of highly capital cum
labour intensive ventures of public
listed, multinationals in developing
economies like China, Cambodia,
Vietnam, Thailand, Indonesia and
Malaysia.
Conferred ‘100 Most Influential Global
HR Professionals Award’ by World
HRD Congress at Mumbai recently.
General Personal Profile: A passionate
people person and good team player.
Outspoken, love traveling, enjoy
learning different cultures and like
problem-solving. He believes in
coaching and giving people challenges
and opportunities to develop by doing
things that stretch their limits and
potentials.
KATE BARKER
Global Vice President SAP
SuccessFactor, Executive HR
Advisor, Singapore
Kate has extensive experience in
partnering with Boards & C-Suite
Executives on HR Strategy, Executive
Assessment & Leadership
Development and Strategic Talent
Management. She has lived and
worked in Australia, London,
Singapore and USA. Currently Vice
President, Global Executive HR
Advisor Kate partners with Board & C-
Suite Clients on their global digital
leadership strategy and leading large-
scale transformation consulting
engagements.
Previously as Global Executive
Director, Consulting Services at Ernst
& Young, Kate lead a global internal
consulting team (100) for Ernst &
Young's Top Global Priority Projects
$520m under management to 175,000
employees across 150 countries to
achieve Vision2020 strategy $50b
business including transforming EY's
very own Global HR team (6000).
Formerly Director, Leadership &
Partner Development, PwC also was
HR Director, Deloitte. In 2004 she was
nominated Deloitte Businesswomen of
the Year recognising her achievements
as one of Deloitte's most talented
women. Kate recently returned from
Harvard University, selected as 1 of 30
women to attend the Women’s Leaders
Forum, she has commenced her PhD in
Leadership Behavioural Science, she
holds an MBA and a Masters in
Organisational Psychology. She is
accredited Executive Coach, a
Professional Mentor, an avid traveller,
a marathon runner and a shoe-lover.
Kate is from Sydney, lived & worked in
London, New York and now living in
Singapore.

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Talent Management Regional Conference Brochure

  • 1. Designing A Holistic Talent Strategy for A Comprehensive Succession Plan 24 & 25 OCTOBER 2017 | SUNWAY PUTRA HOTEL | KUALA LUMPUR | MALAYSIA Tel: +603-2630 1566 Fax: +603 2630 1466 Email: admin@zenithbizness.com www.ZenithBizness.com 16 LEADING INDUSTRY PLAYERS to share their expert knowledge FEATURING AN INTERPRETIVE PROBLEM-SOVING SESSION! Participate in a brain storming session on the first day! Regional Conference TALENT MANAGEMENT & SUCCESSION PLANNING Regional Conference TALENT MANAGEMENT & SUCCESSION PLANNING T he emphasis on talent management is inevitable given that, on average, companies now spend over one-third of their revenues on employee wages and benefits. Replicating a high- quality, highly engaged workforce is nearly impossible. The ability to effectively hire, retain, deploy, and engage talent—at all levels—is really the only true competitive advantage an organization possesses.- http:// www.ddiworld.com/resources/ library/white-papers
  • 2. Dear Delegates, One of the most important decisions companies make is simply whom they appoint as managers, Gallup has found. Yet Gallup’s analytics suggest they usually get it wrong: Companies fail to choose the candidate with the right talent for the job 82% of the time. Zenith’s Talent Management & Succession Planning conference brings together HR heads, Directors, CPOs, people & culture, communications and research professionals to discuss the latest practices, insights and the most innovative approaches to help leaders select, manage and develop talents to improve performance, both for the individual and the organisation. We’ll be combining case studies from leading organisations from a range of sectors with best practice tips from our team of talent management & succession planning specialists. From acquisition, development, culture in the organisation, employee behaviour, productivity, retention to leadership mentoring we aim to cover the many ways in which an organisation can manage their talent pool successfully. On behalf of the entire team, I look forward to meeting you in October! Regards, Vathana Chandrasegaran Senior Conference Producer (APAC) ZENITH BIZNESS EXCELLENCE Greetings from ZeNith Bizness Excellence
  • 3. At a Glance Our Distinguished Speakers CHEN FONG TUAN Chief People Officer, Mah Sing Group LAURENCE YAP Head of HR, Dexon Electrical & Engineering JAYESH MENON HR Leader & Director, Moet Hennessy Asia Pacific RAJIV RANJAN Head of Human Resources, HSBC Electronic Data Processing (M) Sdn Bhd JAMIE TAN Head of People of People & Culture of AirAsia BIG Loyalty Dr PAULINE CRAWFORD- OMPS Educator International Speaker & Changemaker United Kingdom ASHA MENON HR Head, REA Group Asia DEVANANDAN PALMER BATUMALAI VP of Human Resources and head of Talent & Learning, Bangkok Bank CORNELIUS KOH HR Director, Global Talent Acquisition & Corporate HR Business Partner, UTAC HQ, Singapore BOONSIRI SOMCHIT-ONG Partner and Co-Founder, Xtrategize Technologies Sdn Bhd MICHAEL TEOH Founding CEO & Lead Trainer, Thriving Talents Pte. Ltd, Malaysia KATE BARKER Global Vice President SAP SuccessFactor, Executive HR Advisor, Singapore SHARMINI ANN JACOB Director of People & Change, KPMG Management & Risk Consulting, Malaysia MICHELLE ANN-IKING Head of Talent Learning & Performance Mgmt Citibank, Malaysia ANDREW CHAN HR Director, NAIM Holdings RITISH REDDY Knolskape Singapore
  • 4. ABOUT THE ORGANIZER Zenith Bizness Excellence Your partner in knowledge excellence is dedicated in providing practical, detailed information through platforms such as conferences and training programs. By providing up-to-date developments and trends in various industries. Zenith Bizness Excellence enables organizations and companies to remain competitive, profitable, and successful in the market. • Meet and listen to Award – Wining Human Resource Heads from different organisations share their experiences. • Knowing the role of line managers and helping them with a comprehensive Succession Plan to mould successors. • Discover fresh and innovative best practices of Managing Talent & Succession Planning that works. SPONSORSHIP AND EXHIBITION OPPORTUNITIES Focused and high-level, the event will be an excellent platform to initiate new business relationships. With tailored networking, sponsors can achieve the face-to- face contact that overcrowded trade shows cannot deliver. Exhibiting and Sponsorship options are extensive, and packages can be tailor-made to suit your individual company's needs. Most packages include complimentary entry passes, targeted marketing to industry officials and executives, and bespoke networking opportunities. Find out more about the exhibiting, networking and sponsoring opportunities available by contacting, Vathana Chandrasegaran at +603 2630 1566 or e-mail to vathana@zenithbizness.com WHO WILL YOU MEET? This conference has been researched and designed for Directors, Managers, Vice Presidents, Specialists, Officers, Leaders and Consultants involved in: • Employee Engagement • Corporate Communications • Learning and Development • Talent Management • Internal Communications • Human Resources • Corporate Culture • Human Capital • Organizational Development • Change Management • Employee Communications • Leadership Training & Development • Social Business / Social Engagement • Employee Branding • Talent Acquisition • Learn how leaders utilise organisational culture and employee engagement to recruit, develop and retain Talents. • Understand how to create and design your employee experiences to attract and retain the top talent for the future of your organisation. • Discover ways to align Talent Management & Succession Planning with your organizational goals FROM ALL SECTORS, INCLUDING BUT NOT LIMITED TO: • Oil and gas • Manufacturing • Banking and Finance • Telecommunication • Utilities • Ports and Shipping • Logistics / Transportation • Government Agencies • Retail & Customer Service • Information Technology • Construction • Automotive • Healthcare ATTENDING THIS CONFERENCE WILL ENABLE YOU TO:
  • 5. AGENDA Day One: Tuesday, 24th October 2017 08.30 Registration and Morning Coffee 09.00 Welcome Note by Chairman & Ice Breaking Session Chairperson: To be Advised 09.10 Opening Keynote: Talent Management in Malaysia and Asia The rise of Asian companies in the war for talent: In some talent development areas, Asian companies are now perceived to be ahead of multinationals. Anthony Thompson, regional MD, Michael Page Greater China and South East Asia noted: “South East Asia’s HR leaders have been found to be below the global average for the percentage reporting into the highest levels of management, but they seem to be slightly ahead of the curve when it comes to the scope of their responsibilities.” India, Southeast Asia, and Turkey, rate talent management among their top three HR priorities for the next 12 months. Nearly half (45%) of HR leaders in Southeast Asia expect their workforce to expand over the next 12 months, while more than a quarter (27%) have increased their recruitment budget. Our expert presenter will highlight what are the current conditions of Talent Management in Malaysia and Asia.  Sharmini Ann Jacob, Director, People & Change, Business Transformation, KPMG Management & Risk Consulting Sdn. Bhd. 09.50 Expert Presentation: Aligning Talent Strategy with Business Strategy • Business strategies provide the indication of what is needed to deliver success. They often prescribe models, analysis, plans, competition data, and aspirational goals. KEYNOTE ADDRESS BEST PRACTICES SESSION • Most times, unfortunately, the most important cog is missed – talent. Does your organisation consistently have the caliber of people it needs, when and where it needs them? Is the board questioning whether we have the right bench strength to ensure sustainability? Does Human Resources have a clear set of strategic people priorities that facilitate achievement of strategic objectives? • In short, is the talent strategy aligned to the business strategy? Any misalignment may cause organisations strategic derailment – a coherent talent strategy with the overarching business strategy is paramount to ensure people investments impacts overall business ROI and achieve long term business objectives.  Chen Fong Tuan- Chief People Officer, Mah Sing, Kuala Lumpur. 10.30 Morning Refreshment 10.45 Expert Presentation: Incorporating Relationship Management skill This session emphasizes on how to communicate and build bonds with employees and to help them change, grow, develop and resolve the conflict. Creating a culture that engages, encourages and enhances abilities of employees. Engaging Employees in Development • Career Development Conversation Coaching • Performance Development Conversation • Regular weekly one on one meeting • Personal Development Plan • Quarterly Conversation • Communication: Feedback, Encouragement, and Strength based Management  Laurence Yap, Head of HR Dexon Electrical Engineering, Kuala Lumpur 11.25 Expert Presentation: How Creating Breathing Space from BAU (Business as Usual) Breeds More Innovative, Engaged Employees Talent create the innovations that provide competitive advantage. But the hectic pace of
  • 6. AGENDA Day One: Tuesday, 24th October 2017 Business as Usual often means companies are almost entirely focused on executing their BAU as efficiently as possible, with growth in financial performance being achieved primarily by creating increasingly efficient and lean organizations. This creates highly-optimized systems that don’t allow talent the time, will or resource to create significant innovation. Without this space – not only in talents’ schedules, but in their minds, and arguably, their ‘hearts’, most talent will stay stuck exactly where they are, doing what they’ve always done, and never quite fulfilling the potential identified in them. This session shares some cases studies of creating progressive breathing spaces away from BAU, that allows talent to take stock and recalibrate their priorities and mindset in a way that specifically connects talent development with innovation and performance delivery.  Michelle Ann-Iking, Head of Talent, Learning & Performance, Citi Malaysia 12.05 Expert Presentation: HR in the world of technological innovations Jayesh will explore the impact of technology in HR, and how HR has to continuously evolve to keep itself abreast in the world in tech innovations. He will bring in relevant research and some personal experience to the audience on this topic. The topic will also cover how HR leaders and professionals may find ways to upgrade themselves. • Jayesh Menon, HR Leader and Director, Moet Hennessy Asia Pacific, Singapore 12.50 Networking Luncheon 13.50 Panel Discussion: Employee Training – Is it worth the Investment? What if they leave?  Facilitator: Chen Fong Tuan, Chief People Officer, Mah Sing Panelist:-  Laurence Yap, Head of HR, Dexon Electrical & Engineering  Michelle Ann-Iking, Head of Talent, learning & Performance Mgmt, Citibank Malaysia.  Jayesh Menon, HR Leader and Director, Moet Hennessy Asia Pacific, Singapore  Sharmini Ann Jacob, Director, People & Change, KPMG Mgmt & Risk Consulting 14.35 Expert Presentation: Talent Acquisition and Onboarding • Recruitment Strategy • Is Onboarding enough? • Process of Onboarding • Using design thinking - a strategic, intentional approach to problem-solving.  Jamie Tan, Head of People & Culture (Human Resources), AirAsia BIG Loyalty Programme, Malaysia. 15.15 Evening Refreshment 15.30 Expert Presentation: From Rocks to Organizational Rockstars - The story of Talent Development. • External Talent Pipeline Creation • Creating Employee Value Proposition, • Career Development Strategies • Employee Engagement Practices • Retention Strategies • Performance Processes • Developing Potential Talent • Identifying the Reasons for Attrition and • Identifying Metrics to Measure Engagement Results  Boonsiri Somchit, Partner & Co-Founder of Xtratergize Technologies Sdn. Bhd. ATTRACTING, RECRUITING AND DEVELOPING WORKFORCE
  • 7. AGENDA Day One: Tuesday, 24th October 2017 16.10 Let The Battle Begin!!!  Team Leaders: Jamie Tan, Michelle Ann- Iking, Laurence Yap, Jayesh Menon, Chen Fong Tuan, Rajiv Ranjan, Devanandan Palmer, Sharmini Ann Jacob  Facilitator: Kate Barker  Description: This is a brain storming session with about 10 -12 people in a round table setting. All new ideas, feedbacks and tips will be collated on a flip-chart paper. Event organisers will summarise all feedback and email to all attending participants 2 weeks after the event INTERPRETIVE PROBLEM – SOLVING SESSION Objective 1. To find applicable solution via discussion and sharing of knowledge 2. To learn how other companies successfully manage their Talent Pool. Outcome 1. A better perspective on how to map talent strategy in your organisation. 2. Overcome similar challenges. 3. Stay at the forefront of the latest development of managing Talent. Instructions I. Delegates are divided into 7 - 8 groups. Each group will have a speaker to guide and head the group. Each group will be given an issue to solve for Company A. You will be given 60 mins to solve the problem. Each group will have to find a representative to present their solutions. II. Each issues to be discussed for about 20 minutes and outcome to be written on the flip-chart in point forms. Company A has issues:- I. Problems retaining Generation Y employees II. HODs not cooperating with HR to mould talents for ‘Critical Positions’ – insufficient pipeline. III.After appraisal, Talent is unable to perform new task given to them and more 17.10 III) Wrap- Up and closing remarks by Chairman. End of day One. 08.15 Re-registration and Morning Coffee 08.30 Opening & Welcome Remarks 08.45 Expert Presentation: Talent Magnetism in a Digital Age In this ever changing & competitive talent market, all of us are on a great mission to attract the best talents • What is Talent Magnetism and why is it key in the digital age Day Two: Wednesday, 25th October 2017 • What do candidates really want • Role your brand plays • Enablers to distinguish ourselves as talent magnets  Rajiv Ranjan, Head of HR, HSBC Operations, Services & Technology
  • 8. AGENDA Day Two: Wednesday, 25th October 2017 Because retention is critical to the long term health and success of the organisation, it is a subject that is attracting increased attention from business leaders and talent professionals. Retention is a strategic issue as well as an operational one. The departure of talent at any level of the organisation can have a significant financial cost and can interrupt productivity, workflow and service not to mention the loss of expertise. (Turner and Kalman 2014) 09.25 Expert Presentation: Drivers of Employee Retention and Turnover – Understand why employees leave the organisation and why they stay. Dr Pauline Crawford-Omps reviews and reflects on current world cultures at work and why the ‘employee-employer’ relationship can produce a mutually productive deal. She investigates “Who’s in charge?” and what responsibilities and actions both parties have that can result in high or low turnover. She explores how can employers pre-empt the flow of staff leaving and so reduce costs and increase productivity. She believes that a values- driven culture can bring the heart engagement of employees alive at work. • “It’s all about behaviour and attitudes - people are most often employed for skills and fired for attitude” • When people are not engaged in what they are doing, their ‘being unhappy and unfulfilled’ will send them away. Work place cohesion is critical. • Changes in leadership styles can broker a new future by managing employee satisfaction and role clarity.  Dr. Pauline Crawford-Omps, Educator, International Speaker and Changemaker, Performance Consultant, Culture & Wellness Researcher* 10.05 Morning Refreshments 10.20 Expert Presentation: Key Retention Strategies– Practices that contribute to rise in retention. • Recruitment • Socializing • Training & Development RETAINING KEY EMPLOYEES • Compensation & Rewards • Supervision • Employee engagement  Asha Menon, Director, Human Resources (Asia), REA Group, Kuala Lumpur, Malaysia 11.00 Expert Presentation: Succession Planning – Identification and Development of Successor • How to Identify Mission Critical Positions(MCP)? • How to Identify Successors to MCPs – High Potentials? • What is “Hi-Po Programme”? • Individual Development Plan and How to carry it out • Q & A Session  Devanandan Palmer Batumalai, Vice President, Head of Talent & Learning, Bangkok Bank, Malaysia. 11.40 Panel Discussion - How Succession Planning can go wrong and Overcoming Challenges (Q & A) Facilitator:  Andrew Chan Geh Hui, HR Director of NAIM Holdings Panelists : -  Michael Teoh, Founding CEO & Lead Trainer, Thriving Talents Pte Ltd, Malaysia  PaulineCrawford-Omps, Educator, International Speaker and Changemaker.  Cornelius Koh, HR Director, Global Talent Acquisition & Corporate HR Business Partner, UTAC Headquarters, Singapore.  Devanandan Palmer, Vice President, Head of Talent & Learning, Bangkok Bank, Malaysia. 12.25 Networking Luncheon SUCCESSION PLANNING
  • 9. AGENDA Day One: Tuesday, 24th October 2017 13.25 Gamification – Succession Planning Gamification is actually an academic discipline that describes the elements of a program or system which turn it into a “game.” • Nearly all people find enjoyable. • If we understand what these game mechanics rules and techniques are, we can apply them to all aspects of HR and training. • If these rules are used well, games can actually become addicting and can be greatly loved by their users. • These types of techniques can be used for corporate training, collaboration, recruiting and leadership development.  Senior Representative, Knolskape, Singapore 15.00 Evening Refreshments 15.15 The Future of Work The Digital Economy will transform the way we live and work, how business runs, and how society functions. All of this will occur in a time frame that is radically shorter than any other major economic transition in history because digital disruption and social networking have changed the way organisations manage talent. That means we need to re-imagine how we manage Talent and design a new employee experience. Sometimes this is referred to as the “Democratization” of talent management, where Employees and Managers demand a transparent and modern experience designed for a diverse & inclusive culture.  Kate Barker, Vice President, Global Executive HR Advisor, SAP Singapore 16.00 Expert Presentation: Making Talent Management Work – UTAC’s Journey in Embedding Talent Management as a Leadership Culture. This presentation will summarize UTAC’s journey in driving a one UTAC Culture and as part of the journey, introducing its Talent Management Processes that embodies its values. The focus will be mainly on how the HR Team leveraged on the critical success factors that made it work for UTAC and how it has evolve since its introduction.  Cornelius Koh, Corporate HR Business Partner & Global Talent Acquisition Lead for UTAC Group, Singapore 16.45 Closing remarks by the Chairperson.
  • 10. Our Distinguished Speakers SHARMINI ANN JACOB, Director of People & Change, KPMG Management & Risk Consulting, Malaysia Sharmini currently leads the People & Change team in KPMG Malaysia. She brings with her 25 years of considerable experience which includes more than 20 years in People & Change Advisory. She has strong technical know-how in Talent Management, HR Transformation, Behavioural Change Management, Organisation Design and Compensation/ Rewards Structuring. Sharmini has successfully led numerous engagements assisting organisations to improve on their talent retention strategies, performance management thus enabling them to carry out effective operations and interactions. Her success has led her to be appointed as subject matter expert for several global engagements. She has also directed several manpower related engagement together with the two state government to identify gaps by ascertaining manpower requirements in a respective state and also to forecast and plan the manpower supply and demand for a particular industry in Malaysia. In the course of her career, Sharmini has thrived to develop her skills in various industries across ASPAC countries including Malaysia, Australia, China, Hong Kong, Philippines, Singapore, Vietnam, Brunei, Indonesia, Thailand and India. Being an accomplished HR professional, Sharmini has been invited by prominent organisations to speak at various conferences to share on topics such as Talent Management Today, Flexible Work Arrangements in Organisations, HR Insights – Expectations vs. Reality and many more. CHEN FONG TUAN, Chief People Officer of Mah Sing Fong Tuan is the Head, People for Mah Sing Group. He is responsible for the end-to-end People operations for the Group, being a member of the executive team providing strategic and tactical inputs to drive organizational goals and business objectives. Prior to this, Fong Tuan was the Director, Human Resources for B Braun Asia Pacific. Previously he held senior HR leadership roles with the Maybank Group, British American Tobacco, OCBC and Coca Cola. He also had a stint with Watson Wyatt (now known as Willis Towers Watson) as Malaysia’s Talent Practice Lead, consulting in the areas of talent management, total rewards and human capital strategy. Fong Tuan, a qualified professional engineer, holds a first class honours degree in Electrical & Electronics Engineering from University of Sussex, UK, MBA in Organisational Behaviour from Australia, post-degree graduate of INSEAD and Harvard, and also a Chartered Financial Analyst (CFA). LAURENCE YAP, Head of HR, Dexon Electrical & Engineering Laurence Yap has 20 years of industrial experience in organizational development and human resource development. He has served in multiple multinational organizations in Asia Pacific Regions such as PayPal, Western Digital, First Solar and Pfizer. He is currently working at Dexon Electrical & Engineering Sdn Bhd as a Head of HR. He has won Global Training and Development Leadership Award from the World HR Congress in Februaury2017 and HR Leadership Award from Asia CHRO in April 2017. MICHELLE ANN-IKING, Head of Talent, learning & Performance Mgmt, Citibank, Malaysia. Michelle is responsible for designing and executing talent initiatives ensuring the right people in the most critical roles, development of successors and a diverse pipeline of talent across Citibank Berhad and the Citi Services Centres in Malaysia. She is a Citi certified facilitator of leadership programs for Managers of Managers, Managers of Others and Individual Contributors. Prior to that, Michelle headed the regional Citi EMEA (Europe, Middle East & Africa) Campus Strategy team based in London. She oversaw execution of over 280 campus events programs building graduate talent pipeline spanning school leavers, undergraduate/Masters, MBA and PhD students. This role built on her experience driving the marketing strategy to build brand reputation on campus, and deliver talented candidates, for Management Associate (MA) programs across Citi Malaysia's businesses and functions. In this role Michelle facilitated challenging assignments, high quality managerial supervision/coaching and leading edge training opportunities for high caliber graduate talent. Prior to Citi, Michelle headed marketing and corporate communication teams in both ‘limited service’, as well as luxury hospitality brands. She began her career as a technical support engineer in a telecommunications company, having graduated with a Bachelor of Engineering from the University of Sydney. JAYESH MENON, HR Leader and Director, Moet Hennessy Asia Pacific Global focused HR business partner and leader who has lived, and worked in India, China, Malaysia, and Singapore managing entire APAC region including Australia, and Japan. Experience in hands-on setting up of new locations/ entities./factories, global shared services across multiple countries in the Asia Pacific region, and staffing leadership teams from scratch, to managing HR operations for about 80,000 employees, and leading a team of about 197 HR team members in fortune 500 companies. Experience in due diligence, and integration of post-merger companies along with HR support for joint venture entities. Key note speaker in various HR and business events held across the region. Awarded a rare letter of recognition from the chinese (zhuhai local body) govt , and finalist in the HRM Asia "Robert Walters Best HR Leader Award- 2015". Experienced in all handling all aspects of talent
  • 11. Our Distinguished Speakers management, staffing strategies and organisational development. . Certified executive coach having intensive experience of multi regional leadership coaching and a PROSCI certified change management professional. Part time doctorate student (MBS, UK & SJTU, China). RAJIV RANJAN, Head of Human Resources, HSBC Electronic Data Processing (M) Sdn Bhd Rajiv is a strategic and accomplished HR thought leader in the banking and financial services sector. In his over 12 years of career in Human Resources space, he has got an extensive experience of driving people practices across Malaysia, Poland and India. In HSBC, Rajiv has been instrumental in driving different change programs, benefits programs and helping business drive right people management initiatives. As a Head of HR for HSBC’s Global Services Centre in Malaysia for the last 3 years, Rajiv has helped the centre in driving strong retention measures, driving a stronger performance management culture and making an efficient HR function. Rajiv is an advocate of healthy living and is passionate about driving well-being at HSBC. JAMIE TAN, Head of People of People & Culture of AirAsia BIG Loyalty Jamie, currently, the Head of People of People & Culture of AirAsia BIG Loyalty leads the full spectrum of HR for the Company spanning across more than six countries. Being part of AirAsia BIG Loyalty’s Management Committee, she provides strategic HR solutions to meet the Company’s objectives. This includes restructuring, transformation, performance management, talent management, employee engagement and delivering end-to-end HR processes. She started of her career in HR and has held roles in HR Business Partnering, Talent Development, Performance Management, Employee Engagement, Organization Development and Graduate Trainee Programmes in Citibank, British American Tobacco (Malaysia) Berhad and PricewaterhouseCoopers. Dr PAULINE CRAWFORD-OMPS Educator, International Speaker and Changemaker CEO and founder of Corporate Heart, a UK Performance Consultancy. A sociology graduate, business psychologist, image consultant, and a PhD holder in The Development of Healthy High-Performance Cultures. Conducted seminars in the UK and Europe on Wellness Cultures, Performance and Employee Engagement. A specialist in Gender Dynamics© in the corporate environment. She leads High-Impact Communication Workshops, Magical Conversations© and Gender Intelligence Leadership© and major Corporate Culture Transformation projects. President of the World Association of Visioneers & Entreprenologists (WAVE) and Chairperson of the Permanent Commission for Social Issues and Women Entrepreneurs at World Union of Small & Medium Enterprises (WUSME). International conference speaker for 30 years, featured on TV, and radio when she was President of the Federation of Image Consultants 1992-94. Currently residing in Malaysia working with the Ministry of Women, Family & Community Development, MyWIN Academy, Weststar Aviation, The Bar Council of Malaysia, and BAC College. ASHA MENON, HR Head for REA Group, Asia Asha Menon is an accomplished and an experienced human capital management personnel in diverse industries managing and driving achievement in HR processes, systems, compliance and governance leading to strategic HR. A collaborative business partner, aligns organizational goals and facilitate productive and proactive programs that fuel high-performing organizations (HPO). She has demonstrated experience, initiating cost containment strategies resulting in significant savings and her proven skills in labour, handling a reduction in workers compensation expenses, successful negotiations in IR disputes from complaint investigation to thwart legal action is definitely her forte. Asha’s portfolio covers a cross functional remit into Australia and Asia with a staff strength of more than 1200 people. Asha received certification in HR Auditing by the Open University Malaysia and is a qualified HR Auditor. She has been in the esteem panel of jury for the Asia Recruitment Awards 2015 & 2016 and the HR Excellence Awards 2016 organized by the Human Resources Online Singapore. Asha has quite a high profile in the HR profession in SE Asia, doing speaking event at various HR conferences and rather impressively was awarded last year the “Top 100 Most Influential Global Human Resources Leaders” by the World HRD Congress, an award which was not applied for, but rather awarded in recognition of her contributions to the HR industry. BOONSIRI SOMCHIT-ONG, Partner and Co-Founder Xtrategize Technologies Sdn Bhd Boonsiri Somchit-Ong (Boon) a highly accomplished finance and operations professional with over three decades of experience, held senior leadership positions in Motorola, Komag and Advanced Micro Devices (AMD). Spearheaded and stewarded the set-up of its very first accounting and financial shared services organization servicing Asia and hence became AMD’s only Global Business Services Company servicing all of AMD’s entities around the world. From a team of only 13, AMD’s Global Business Services currently employs over 300 staff based in Malaysia. The culture she built, led the team to have the highest employee engagement scores for three consecutive years. A regular speaker and panelist at events all over the world on Global Business Services, leadership, women in business and motivation. Sekampung Leadership is her bestselling first book. She has also shared her stories on the Tedx Women stage and has been featured in the
  • 12. Our Distinguished Speakers Malaysian Reserve, Her World, Madam Chair and the Star newspaper (which called her a champion for gender equality for her work in developing women leaders in industry). The first and only person to have won the prestigious National Award for Management Accounting (NAFMA) under the category of Outstanding Contribution to Business Performance. Volunteers as the Industry Advisor in Tunku Abdul Rahman University College and sits on the Advisory panel for the Penang Women’s Development Corporation and is a women mentor for TalentCorp. DEVANANDAN PALMER BATUMALAI, VP of Human Resources and head of Talent & Learning, Bangkok Bank Devanandan Palmer Batumalai is the Vice President of Human Resources and heads Talent & Learning in Bangkok Bank. He has held leadership roles in learning and talent in several organisations since 2009, namely in the Banking, ICT and FMCG industries. For a significant part of his career, his role has included building learning and talent management frameworks. His passion lies in the implementation of initiatives in the areas of leadership development. CORNELIUS KOH, HR Director, Global Talent Acquisition & Corporate HR Business Partner, UTAC Headquarters, Singapore. Cornelius Koh is the Corporate HR Business Partner & Global Talent Acquisition Lead for UTAC Group. He supports the CHRO as the business partner for Corporate Leaders to provide HR solutions to address their global as well as local HR needs. He also is the lead for global Talent Acquisition for the UTAC Group. Cornelius comes with over 25 years of HR experience, spanning leadership roles in L&D, OD, Talent Acquisition, Strategic Rewards and HR Business Partnering. Prior to UTAC, he was HR Director at Guinness Anchor Berhad and GM at Tan Chong Group. MICHAEL TEOH, Founding CEO & Lead Trainer, Thriving Talents Pte. Ltd, Malaysia Thriving Talents is a talent development solutions company focusing on assisting companies to Attract, Retain, Influence and Grow the largest population of Consumers & Workforce - The Millennials. Since 2012, he has worked with Fortune 500 companies across 39 countries. He is the Global Advisor for Microsoft ‘YouthSpark’ and SAP on ‘Millennials@Work’ strategies and has had his ideas featured on CNN, BBC and the United Nations. He has shared the stage speaking globally with icons like Virgin’s Sir Richard Branson, Father of Social Business Prof. Muhd Yunus, Rockstar Legend Sir Bob Geldof, AirAsia’s Tony Fernandes and President Barack Obama. Michael was recently inducted into the AIESEC Alumni Hall of Fame in Poland, joining luminaries like Bill Clinton and Bono, whilst being an Honorary Inductee into the Golden Key Society, U.S.A , and an Associate Fellow with the Royal Commonwealth Society, U.K. Recognized as a National Youth Icon by the Prime Minister and a Malaysia Book of Records Holder for his extraordinary work in developing the Gen-Y workforce. He obtained his tertiary education from New Zealand, aside from attending special educational courses in Harvard University, Stanford University and INSEAD. ANDREW CHAN GEH HUI, HR Director of NAIM Holdings Andrew has more than 25 years of HR management, Organization Transformation, Business Operations and Development experience, having held various senior management positions in multinational corporations across Asia Pacific. He has experienced in transforming organizations of highly capital cum labour intensive ventures of public listed, multinationals in developing economies like China, Cambodia, Vietnam, Thailand, Indonesia and Malaysia. Conferred ‘100 Most Influential Global HR Professionals Award’ by World HRD Congress at Mumbai recently. General Personal Profile: A passionate people person and good team player. Outspoken, love traveling, enjoy learning different cultures and like problem-solving. He believes in coaching and giving people challenges and opportunities to develop by doing things that stretch their limits and potentials. KATE BARKER Global Vice President SAP SuccessFactor, Executive HR Advisor, Singapore Kate has extensive experience in partnering with Boards & C-Suite Executives on HR Strategy, Executive Assessment & Leadership Development and Strategic Talent Management. She has lived and worked in Australia, London, Singapore and USA. Currently Vice President, Global Executive HR Advisor Kate partners with Board & C- Suite Clients on their global digital leadership strategy and leading large- scale transformation consulting engagements. Previously as Global Executive Director, Consulting Services at Ernst & Young, Kate lead a global internal consulting team (100) for Ernst & Young's Top Global Priority Projects $520m under management to 175,000 employees across 150 countries to achieve Vision2020 strategy $50b business including transforming EY's very own Global HR team (6000). Formerly Director, Leadership & Partner Development, PwC also was HR Director, Deloitte. In 2004 she was nominated Deloitte Businesswomen of the Year recognising her achievements as one of Deloitte's most talented women. Kate recently returned from Harvard University, selected as 1 of 30 women to attend the Women’s Leaders Forum, she has commenced her PhD in Leadership Behavioural Science, she holds an MBA and a Masters in Organisational Psychology. She is accredited Executive Coach, a Professional Mentor, an avid traveller, a marathon runner and a shoe-lover. Kate is from Sydney, lived & worked in London, New York and now living in Singapore.