Facilitation Training
wonful
wonful
wonful consulting.
Zachary Cohn
 
 
 
 
 Fisher Qua

 zaccohn@gmail.com
 fisher@back-loop.com

 
Want to learn more?

www.wonful.co
wonful
Mad Tea Party
Rapidly build momentum on a challenge

Make sense of strategy as it is implemented

Retrospectively integrate learning
wonful
Mad Tea Party
I know I am facilitating 
effectively when…
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Mad Tea Party
To facilitate effectively, I…
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Mad Tea Party
… prevents me from doing this
all of the time.
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Mad Tea Party
… is someone that seems to
facilitate groups effortlessly.
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Mad Tea Party
One practice or behavior they
implement is…
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Celebrity Interview
Enable a large group to connect
with a leader as a person. 
!
Understand how that person is
approaching a challenge.
AGENDA
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AGENDA
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“How can we be in charge…
but not in control of what
happens?” 
!
“Why do our structures
ignore this paradox?”
AGENDA
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“Learn and practice structures
that can be applied
tomorrow”
AGENDA
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“Difference is the root of our
greatest conflicts and the
source of our creativity and
innovation”
AGENDA
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“Prepare to be surprised”
AGENDA
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“Plan thoroughly. Then
abandon the plan at a
moment’s notice”
AGENDA
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“Not all ideas are equal”
AGENDA
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“In charge, not in control”
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1-2-4-All
“What is challenging for you
when facilitating groups?”
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25/10
Generate bold new ideas for moving forward

Quickly prioritize contributions

Brainstorm in a structured way
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25/10
Imagine you are 10x bolder, what
would you do to improve the health of
the people in Tacoma-Pierce County?
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Making Fast Progress
Decider Protocol
!
Protocol Check
!
DDI
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Facilitation Scenarios
Coalition Initiatives
!
Strategy
!
Conflict
Impromptu Networking
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What do you hope to give, and get, from
this coalition?


Why is it important to you that it exists?
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Purpose-to-Products
Rigorously define the 5 elements of any initiative.

Clarify how you will move forward together.

Include more people in shaping projects.
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Purpose-to-Products
PURPOSE
PRINCIPLES
PARTICIPANTSSTRUCTURE
PRODUCTS
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Purpose-to-Products
Purpose: The fundamental justification

for the existence of some thing to the 

outside world
!
Why is this important to you and
the community you serve?
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Purpose-to-Products
Principles: The minimum rules you must
obey in pursuit of your purpose.
!
What MUST you do?

What MUST you NOT do?
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Purpose-to-Products
Participants: Who must be included? What
unusual suspects should you invite?
!
What types of people or specific
individuals would be necessary
to execute this idea?
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Purpose-to-Products
Structure: How will you organize yourself and
your resources to achieve your purpose?
!
Frequency + Cadence of meetings
Roles
Visual management tools
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Purpose-to-Products
Products: What are you delivering to your end
users? What is the deliverable?
!
What are you actually building or
designing?
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25/10
Generate bold new ideas for moving forward

Quickly prioritize contributions

Brainstorm in a structured way
wonful
25/10
Imagine you are 10x bolder, what would 
you recommend our first initiative be?
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Facilitation Scenarios
Coalition Initiatives
!
Strategy
!
Conflict
wonful
Mad Tea Party
Rapidly build momentum on a challenge

Make sense of strategy as it is implemented

Retrospectively integrate learning
wonful
Mad Tea Party
What I find challenging in our
current situation is…
wonful
Mad Tea Party
Something we should stop
doing is…
wonful
Mad Tea Party
A scary conversation we’re
not having is…
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Celebrity Interview
Enable a large group to connect
with a leader as a person. 
!
Understand how that person is
approaching a challenge.
wonful
Critical Uncertainties
Develop adaptive strategies for plausible
future realities

Define the uncertainties that are critical to
your survival
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Facilitation Scenarios
Coalition Initiatives
!
Strategy
!
Conflict
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Liquid Courage
Voice your complaints and
frustrations in a productive,
structured, and healthy way.
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Liquid Courage
If only…
!
They make me…
!
I have to…
!
…that’s just the way it is.
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Heard, Seen, Respected
Invite everyone to share a
story and be heard.
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Heard, Seen, Respected
Share a story of a time when
you…
!
were not heard, seen, or respected.
OR
neglected to hear, see, or respect
another person.
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What, So What, Now What?
Controlled conversation and
simultaneous sense-making.
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What, So What, Now What?
What is happening?
!
So, what does that matter?
!
Now, what must we do?
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What I Need From You
Yes
No
I will try
…huh?
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Retro
I like, I wish, What if?
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Credits
Liberating Structures: Keith McCandless
Icon Artwork: Leslie Jacobs
Lean Coffee/Personal Kanban: Jim Benson 
Core Protocols: Jim McCarthy
wonful
wonful consulting.
Zachary Cohn
 
 
 
 
 Fisher Qua

 zaccohn@gmail.com
 fisher@back-loop.com

 
Want to learn more?

www.wonful.co
Preorder Our Book: 
www.wonful.co/book
Join “Innovation At Work”
www.wonful.co/newsletter

Tacoma-Pierce County Health Department: Facilitation Training