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Facilitation Training 
! 
for Results Washington 
wonful 
wonful.
Mad Tea 
wonful 
1. What I hope to get out of today is…
Mad Tea 
wonful 
2. I know I am effectively facilitating when…
Mad Tea 
wonful 
3. To facilitate effectively I…
Mad Tea 
wonful 
4. Things that prevent me from doing this all of 
the time are…
Mad Tea 
wonful 
5. Someone that effortlessly facilitates groups 
productively is… 
! 
Their success is made possible by…
Overview of Today 
wonful
Triz 
wonful 
What could you do to reliably guarantee 
you do an awful job facilitating 
a meeting, 
nothing productive happens, and 
everyone knows it’s your fault.
Triz 
wonful 
Which of these things 
are you doing today?
Triz 
wonful 
How are you going to stop 
doing these things?
Triz 
wonful 
Debrief
What is in your control? 
wonful 
1. Invitation 
! 
! 
!
What is in your control? 
wonful 
1. Invitation 
2. Space 
! 
!
What is in your control? 
wonful 
1. Invitation 
2. Space 
3. Time 
!
What is in your control? 
wonful 
1. Invitation 
2. Space 
3. Time 
4. Groups
What is in your control? 
wonful 
1. Invitation 
2. Space 
3. Time 
4. Groups 
5. Participation
Principles 
wonful 
1. Never start without a clear purpose 
! 
! 
!
Principles 
wonful 
1. Never start without a clear purpose 
2. You are in charge… not in control. 
! 
!
Principles 
wonful 
1. Never start without a clear purpose 
2. You are in charge… not in control. 
3. Fake it ‘till you make it. 
!
Principles 
wonful 
1. Never start without a clear purpose 
2. You are in charge… not in control. 
3. Fake it ‘till you make it. 
4. Learn by failing forward
General Facilitation Tips 
wonful 
1. Slow down 
! 
! 
! 
! 
! 
!
General Facilitation Tips 
wonful 
1. Slow down 
2. Connect with your audience 
! 
! 
! 
! 
!
General Facilitation Tips 
wonful 
1. Slow down 
2. Connect with your audience 
3. Body language 
! 
! 
! 
!
General Facilitation Tips 
wonful 
1. Slow down 
2. Connect with your audience 
3. Body language 
4. Silence is Golden 
! 
! 
!
General Facilitation Tips 
wonful 
1. Slow down 
2. Connect with your audience 
3. Body language 
4. Silence is Golden 
5. Questions are your most powerful weapon 
! 
!
General Facilitation Tips 
wonful 
1. Slow down 
2. Connect with your audience 
3. Body language 
4. Silence is Golden 
5. Questions are your most powerful weapon 
6. Deflect back to the audience 
!
General Facilitation Tips 
wonful 
1. Slow down 
2. Connect with your audience 
3. Body language 
4. Silence is Golden 
5. Questions are your most powerful weapon 
6. Deflect back to the audience 
7. Facilitator is always neutral (except when you aren’t)
General Facilitation Tips 
wonful 
1. Slow down 
2. Connect with your audience 
3. Body language 
4. Silence is golden 
5. Questions are your most powerful weapon 
6. Deflect back to the audience 
7. Facilitator is always neutral (except when you aren’t) 
8. Have a plan, abandon it at a moment’s notice
Core Protocols 
wonful 
1. Decider 
! 
! 
! 
! 
! 
! 
!
Core Protocols 
wonful 
1. Decider 
2. Law of Two Feet 
! 
! 
! 
! 
! 
!
Core Protocols 
wonful 
1. Decider 
2. Law of Two Feet 
3. Pass 
! 
! 
! 
! 
! 
!
Core Protocols 
wonful 
1. Decider 
2. Law of Two Feet 
3. Pass 
4. Yes, and… 
! 
! 
! 
!
Core Protocols 
wonful 
1. Decider 
2. Law of Two Feet 
3. Pass 
4. Yes, and… 
5. Process check 
! 
! 
!
Core Protocols 
wonful 
1. Decider 
2. Law of Two Feet 
3. Pass 
4. Yes, and… 
5. Process check 
6. Expanding vs. Narrowing 
! 
! 
!
Core Protocols 
wonful 
1. Decider 
2. Law of Two Feet 
3. Pass 
4. Yes, and… 
5. Process check 
6. Expanding vs. Narrowing 
7. What I need from you… 
!
Core Protocols 
wonful 
1. Decider 
2. Law of Two Feet 
3. Pass 
4. Yes, and… 
5. Process check 
6. Expanding vs. Narrowing 
7. What I need from you… 
8. Do not do for the sake of doing
Purpose to Practice 
wonful 
Purpose 
The fundamental justification for the existence of something. 
! 
How to tell if you have a clear purpose? What are the 
characteristics of a good purpose?
Purpose to Practice 
wonful 
Principles 
! 
What makes a principle principled? 
Must be able to know if it’s been violated.
Purpose to Practice 
wonful 
Participants 
! 
Who must be included or invited?
Purpose to Practice 
wonful 
Structure 
! 
How will we organize resources, time, people 
(microstructures and macrostructures)? 
!
Purpose to Practice 
wonful 
Practices 
! 
What will we actually do?
Storyboards 
wonful
Troika Consulting 
Split into teams of 3. 
wonful 
B 
C 
Interviewer Interviewee 
A
Debrief 
wonful
wonful 
wonful consulting. 
Zachary Cohn 
Fisher Qua 
@ZacharyCohn 
@SFQua 
! 
Want to learn more? Want to work with us? 
zaccohn@gmail.com

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How To Facilitate Great Meetings - Results Washington Training - Day 1

  • 1. Facilitation Training ! for Results Washington wonful wonful.
  • 2. Mad Tea wonful 1. What I hope to get out of today is…
  • 3. Mad Tea wonful 2. I know I am effectively facilitating when…
  • 4. Mad Tea wonful 3. To facilitate effectively I…
  • 5. Mad Tea wonful 4. Things that prevent me from doing this all of the time are…
  • 6. Mad Tea wonful 5. Someone that effortlessly facilitates groups productively is… ! Their success is made possible by…
  • 8. Triz wonful What could you do to reliably guarantee you do an awful job facilitating a meeting, nothing productive happens, and everyone knows it’s your fault.
  • 9. Triz wonful Which of these things are you doing today?
  • 10. Triz wonful How are you going to stop doing these things?
  • 12. What is in your control? wonful 1. Invitation ! ! !
  • 13. What is in your control? wonful 1. Invitation 2. Space ! !
  • 14. What is in your control? wonful 1. Invitation 2. Space 3. Time !
  • 15. What is in your control? wonful 1. Invitation 2. Space 3. Time 4. Groups
  • 16. What is in your control? wonful 1. Invitation 2. Space 3. Time 4. Groups 5. Participation
  • 17. Principles wonful 1. Never start without a clear purpose ! ! !
  • 18. Principles wonful 1. Never start without a clear purpose 2. You are in charge… not in control. ! !
  • 19. Principles wonful 1. Never start without a clear purpose 2. You are in charge… not in control. 3. Fake it ‘till you make it. !
  • 20. Principles wonful 1. Never start without a clear purpose 2. You are in charge… not in control. 3. Fake it ‘till you make it. 4. Learn by failing forward
  • 21. General Facilitation Tips wonful 1. Slow down ! ! ! ! ! !
  • 22. General Facilitation Tips wonful 1. Slow down 2. Connect with your audience ! ! ! ! !
  • 23. General Facilitation Tips wonful 1. Slow down 2. Connect with your audience 3. Body language ! ! ! !
  • 24. General Facilitation Tips wonful 1. Slow down 2. Connect with your audience 3. Body language 4. Silence is Golden ! ! !
  • 25. General Facilitation Tips wonful 1. Slow down 2. Connect with your audience 3. Body language 4. Silence is Golden 5. Questions are your most powerful weapon ! !
  • 26. General Facilitation Tips wonful 1. Slow down 2. Connect with your audience 3. Body language 4. Silence is Golden 5. Questions are your most powerful weapon 6. Deflect back to the audience !
  • 27. General Facilitation Tips wonful 1. Slow down 2. Connect with your audience 3. Body language 4. Silence is Golden 5. Questions are your most powerful weapon 6. Deflect back to the audience 7. Facilitator is always neutral (except when you aren’t)
  • 28. General Facilitation Tips wonful 1. Slow down 2. Connect with your audience 3. Body language 4. Silence is golden 5. Questions are your most powerful weapon 6. Deflect back to the audience 7. Facilitator is always neutral (except when you aren’t) 8. Have a plan, abandon it at a moment’s notice
  • 29. Core Protocols wonful 1. Decider ! ! ! ! ! ! !
  • 30. Core Protocols wonful 1. Decider 2. Law of Two Feet ! ! ! ! ! !
  • 31. Core Protocols wonful 1. Decider 2. Law of Two Feet 3. Pass ! ! ! ! ! !
  • 32. Core Protocols wonful 1. Decider 2. Law of Two Feet 3. Pass 4. Yes, and… ! ! ! !
  • 33. Core Protocols wonful 1. Decider 2. Law of Two Feet 3. Pass 4. Yes, and… 5. Process check ! ! !
  • 34. Core Protocols wonful 1. Decider 2. Law of Two Feet 3. Pass 4. Yes, and… 5. Process check 6. Expanding vs. Narrowing ! ! !
  • 35. Core Protocols wonful 1. Decider 2. Law of Two Feet 3. Pass 4. Yes, and… 5. Process check 6. Expanding vs. Narrowing 7. What I need from you… !
  • 36. Core Protocols wonful 1. Decider 2. Law of Two Feet 3. Pass 4. Yes, and… 5. Process check 6. Expanding vs. Narrowing 7. What I need from you… 8. Do not do for the sake of doing
  • 37. Purpose to Practice wonful Purpose The fundamental justification for the existence of something. ! How to tell if you have a clear purpose? What are the characteristics of a good purpose?
  • 38. Purpose to Practice wonful Principles ! What makes a principle principled? Must be able to know if it’s been violated.
  • 39. Purpose to Practice wonful Participants ! Who must be included or invited?
  • 40. Purpose to Practice wonful Structure ! How will we organize resources, time, people (microstructures and macrostructures)? !
  • 41. Purpose to Practice wonful Practices ! What will we actually do?
  • 43. Troika Consulting Split into teams of 3. wonful B C Interviewer Interviewee A
  • 45. wonful wonful consulting. Zachary Cohn Fisher Qua @ZacharyCohn @SFQua ! Want to learn more? Want to work with us? zaccohn@gmail.com