This document contains the table of contents for a book on information management. It lists 24 chapters across 6 sections that address topics such as the history of information management before computers, objectivism and subjectivism in information management, the role of information and communication technology in strategy and identity, outsourcing of ICT, customer-oriented innovation, and designing information and organizations. The table of contents provides an overview of the high-level topics and themes covered in each chapter.

1. Contents
Editorial Board ix
Book Series Perspectives on Information Management xi
1. Information Management: Setting the Scene 1
Erik J. de Vries and Ard Huizing
2. An Integrative Perspective on Information Management 11
Rik Maes
Section I: The CIO Before ICT
3. The ‘Information Officer’ in Britain Before the Age of the Computer 29
Alistair Black
4. The Information Officer as Intelligence Officer: Aspects of Information
Management in British Military Intelligence 1909–1945 45
Rodney M. Brunt
5. Information and the CIO 57
Antony Bryant
Section II: Rising Above Objectivism and Subjectivism
6. Objectivist by Default: Why Information Management Needs a
New Foundation 73
Ard Huizing
7. The Value of a Rose: Rising Above Objectivism and Subjectivism 91
Ard Huizing

2. vi Contents
8. Social Use of Information in Organizational Groups 111
Chun Wei Choo
Section III: ICT, Strategy and Identity
9. Thoughts on Becoming (or Being) Technological 129
Lucas D. Introna
10. Strategy without Theory 135
Fernando Ilharco
11. Strategy-as-Identity: An Autopoietic Contribution to the IS/IT
Strategy Debate 143
Lucas D. Introna
12. Strategy as Hospitality, Bricolage and Enframing: Lessons from
the Identities and Trajectories of Information Technologies 159
Martin Brigham and Lucas D. Introna
Section IV: ICT (Out)Sourcing
13. Three Waves of Information Technology Outsourcing 175
Rudy Hirschheim and Beena George
14. Information Technology Sourcing: Reflections and Lessons 1991–2007 191
Leslie Willcocks, Mary Lacity and Sara Cullen
15. ICT-Outsourcing: A Resource-Based Information Management
Perspective 205
Bjorn Cumps, Guido Dedene and Stijn Viaene
16. Operational Pitfalls and Opportunities in Offshore Software
Development 225
´
Guido Dedene and Aime Heene
Section V: Customer Oriented Innovation
17. The Organisation of Innovation in Service Firms: Evidence from
Four Dutch Service Firms 237
Jeroen Segers, Pim den Hertog and Harry Bouwman

3. Contents vii
18. Service Innovation and Service Positioning Strategies 251
Erik J. de Vries
19. Web 2.0: Disruptive Technology or is Everything Miscellaneous? 269
Rolf T. Wigand
20. Real Business in Virtual Worlds: First Insights 285
Robert Slagter, Erwin Fielt and Wil Janssen
Section VI: Designing Information and Organizations
21. Blurring the Boundaries of Information and Organization:
Morphogenesis in Design 297
Richard J. Boland
22. Boundary Matters: Boundary Objects, Boundary Practices, and
the Shaping of Organisational Identities 309
Uri Gal, Youngjin Yoo and Kalle Lyytinen
23. Design Theorizing: A Kantian Inquiring Approach 325
Dirk S. Hovorka and Matt Germonprez
24. Fostering Innovation Through Generative Systems Design 337
Michel Avital
Authors’ Biographies 345
Subject Index 353