Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011David Brown
Defining sustainable tourism and how its capacity as a brand amplifier and marketing platform are relevant to all tourism businesses and destinations - specifically Iceland. Examples from San Francisco, TUI, Fairmont Hotels, National Geographic, and the Global Sustainable Tourism Criteria
The lecture on the topic "Destinations" from the Student Learning Guide of the subject Principles of Tourism II for the students of the College of International Tourism and Hospitality Management of Lyceum of the Philippines Cavite Campus.
1. The Tourism Industry
2. Classic Tourism Development Theories
3. Ideal Sustainable Tourism Development
4. Issues in Tourism Development
5. Some Possible Solutions
In this day of globalizationin, a lot of companies operate in different countries (multinational companies), hence the need for regular travels. This slide will help Managers plan their travels with limited risk.
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Sustainable Tourism - Iceland Naturally Event | Williamsburg, VA | June 9, 2011David Brown
Defining sustainable tourism and how its capacity as a brand amplifier and marketing platform are relevant to all tourism businesses and destinations - specifically Iceland. Examples from San Francisco, TUI, Fairmont Hotels, National Geographic, and the Global Sustainable Tourism Criteria
The lecture on the topic "Destinations" from the Student Learning Guide of the subject Principles of Tourism II for the students of the College of International Tourism and Hospitality Management of Lyceum of the Philippines Cavite Campus.
1. The Tourism Industry
2. Classic Tourism Development Theories
3. Ideal Sustainable Tourism Development
4. Issues in Tourism Development
5. Some Possible Solutions
In this day of globalizationin, a lot of companies operate in different countries (multinational companies), hence the need for regular travels. This slide will help Managers plan their travels with limited risk.
The first European inter-parliamentary conference on sustainable tourism was organized in Zagreb and on the northern Adriatic island of Losinj on September 10-13 by the Croatian parliament. The conference focused on the role of tourism in the development of national economies, the need to develop the concept of sustainable tourism, and the promotion of a responsible use of the cultural heritage and environmental protection as an integral part of that concept.
Compilation of reports and lectures on Travel Safety and Security for the subject TSMN07H Tour Guiding Services for the students of the College of International Tourism and Hospitality Management of the Lyceum of the Philippines Cavite Campus.
This book by Anna Spenceley and Andrew Rylance is designed to help you understand how to travel responsibly. It provides a step-by-step guide on how to find and book holidays and trips that benefit the local environment and the people who live there.
The Ultimate Guide to Solo Travel: Tips, Destinations, and SafetyIshwaholidays
Discover the ultimate guide to solo travel, packed with tips, destination recommendations, and safety measures for adventurous individuals. From the advantages of solo traveling to overcoming challenges and ensuring personal safety, embark on a journey of self-discovery and exploration with confidence. Start your solo adventure today!
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Presented during the 2019 Bonner Summer Leadership Institute at Waynesburg University by Lindsey Forbes (University of Nevada, Reno). This workshop discussed the dangers of voluntourism and will challenge your thinking on
international volunteering.
The Cherry Blossom season in Hunza begins in the second week of March and lasts until the end of April, varying with altitude. During this enchanting period, tourists from around the world flock to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates visitors.
About the Company:
The Cherry Blossom season in Hunza starts in the second week of March and extends until the end of April, depending on the altitude. During this enchanting period, tourists from around the globe travel to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates all who visit. For the best experience, join Hunza Adventure Tours, the top tour company in Pakistan, and immerse yourself in this breathtaking seasonal spectacle.
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This page by FlynGoo can become your ultimate guide to connecting with a live person at American Airlines. Have you ever felt lost in the automated maze of customer service menus? FlynGoo is here to rescue you from endless phone trees and automated responses. With just a click or a call to a specific number, we ensure you get the human touch you deserve. No more frustration, no more waiting on hold - we simplify the process, making your travel experience smoother and more enjoyable.
MC INTERNATIONALS | TRAVEL COMPANY IN JHANGAshBhatt4
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BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. Get information in this PDF and simplyfy your visa process.
LUXURY TRAVEL THE ULTIMATE TOKYO EXPERIENCE FROM SINGAPORE.pdfDiper Tour
Get off on the most luxurious Tokyo itinerary from Singapore. Experience Tokyo’s sophisticated modernism and rich tradition with first-class travel, sumptuous lodging, fine food, and special tours. Savor the finest that this energetic city has to offer for an experience that will never be forgotten.
How To Change Name On Volaris Ticket.pdfnamechange763
How to change name on Volaris ticket? This is one of the most common questions asked by travelers flying with Volaris Airlines. The mentioned details can help you with your name rectification on the airline ticket. If you are still facing difficulties call the consolidation desk at +1-800-865-1848.
Antarctica- Icy wilderness of extremes and wondertahreemzahra82
In this presentation, we delve into the captivating realm of Antarctica, Earth's southernmost continent. This icy wilderness stands as a testament to extremes, with record-breaking cold temperatures and vast expanses of pristine ice. Antarctica's landscape is dominated by towering glaciers, colossal icebergs, and expansive ice shelves. Yet, amidst this frozen expanse, a rich tapestry of unique wildlife thrives, including penguins, seals, and seabirds, all finely attuned to survive in this harsh environment. Beyond its natural wonders, Antarctica also serves as a vital hub for scientific exploration, providing invaluable insights into climate change and the Earth's history
Discover the wonders of the Wenatchee River with a variety of river tours in Monitor, WA. Whether you're seeking thrilling whitewater rafting, peaceful kayaking, family-friendly float trips, or scenic sunset cruises, there's something for everyone. Enjoy fishing, wildlife spotting, bird watching, and more in this beautiful natural setting, perfect for outdoor enthusiasts and families alike.
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Discover Palmer, Puerto Rico, through an immersive cultural tour that unveils its rich history and vibrant traditions. Experience lively festivals, savor authentic cuisine, and explore local markets. Visit historical landmarks, museums, and stunning colonial architecture. Engage with friendly locals, enjoy live music, and hike scenic nature trails, all while participating in cultural workshops and discovering unique artisan crafts.
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Supporting the Female Traveler
1. July 15, 2016 1
Beyond Risk Mitigation:
Supporting the Female Traveler
Enterprise Support Services – Global Rescue
July 15, 2016
2. • Provide a holistic approach to identifying and mitigating personal travel risks
for women
• Highlight key areas where risks can materialize and provide insights on how
to meet those challenges from the perspective of the woman traveler
• Explore how your organization can prepare and support the trips of your
female travelers
• Identify best practices to provide proactive support
July 15, 2016 2
Today’s Objectives
3. Natural Disaster Locations 2014
Trends in Global Events: Natural Disasters
Be Prepared for the Anticipated & Unanticipated Event
Data from the UN and Munich RE
Natural Disasters 1900 – 2014
July 15, 2016 3
4. Terrorist Attacks 1970 – 2014
Trends in Global Events: Terrorism
Data from the Global Terrorism Database
Global Terrorism Database (http://www.start.umd.edu/gtd/features/GTD-Data-Rivers.aspx);
Locations Terrorist Attacks 2014
July 15, 2016 4
5. Trends in Global Events: Disease
Boston Children’s Hospital: Healthmap; http://www.healthmap.org/en/
Global Disease Outbreak Alerts (week of 11/22/15)
July 15, 2016 5
7. The Need for Preparedness
Duty of Care is the obligation that an organization has to provide its stakeholders with the necessary information,
resources, and reasonable care to ensure their health, safety, and security. Employees need to be aware of the risks
that they may face and associated liability in face of emerging situations or crises.
Duty of Loyalty is a person’s actions that support one’s own welfare and a responsibility to your
institution.
July 15, 2016 7
Duty of Care: A Two-Way Street
8. Meeting Duty of Care Obligations
Jury awards $42 Million for Tick Disease
Hotchkiss School found negligent of:
• failing to warn students danger of insect-
transmitted diseases in China
• failing to ensure students took insect bite
precautions
• failing to include medical personnel on the
trip
• failing to make advance arrangements to
return any injured or ill students to home
• failing to prepare for and effectively respond
to a medical crisis
Duty of Care is the legal
obligation an organization
has to provide its
stakeholders with the
necessary information,
resources, and reasonable
care to ensure their health,
safety, and security.
Negligence
July 15, 2016 8
10. The press reflects violent situations experienced by women
July 15, 2016 10
The Need for Preparedness
December 2014 A female business traveler, returning from a dinner engagement, was
raped by her driver
July 2013 A Norwegian woman was raped; then jailed for having unlawful sex in
Dubai
February 2013 A female Italian tourist was raped by police officers in Mexico
February 2013 New Yorker and first time international traveler was found dead in
Istanbul. A Turkish man has confessed to murder after he tried to kiss
her
2012-2013 310 British women travelers requested assistance, with 138 citing rape
and 172 citing sexual assaults
12. Setting A Course for Success:
Identifying the risk of a trip or extended duration travel
July 15, 2016 12
What Are The Risks of
(Extended) Travel?
How Does Our In-
Country Infrastructure
Contribute to Risk?
How Do We Create A
Culture of Sustained
Wellbeing?
How Can A Cultural
Immersion Mentality
Impact Risk?
13. Identifying the risk of a trip or extended duration travel
What Are The Risks of
(Extended) Travel?
• Day to day risks
• Mindset changes during elongated trips
• Acclimatization for road warriors
• Failure to meet travel policies
July 15, 2016 13
14. Identifying the risk of a trip or extended duration travel
How Does Our In-
Country Infrastructure
Contribute to Risk?
• What is the in country viewpoint of the home country?
• How is the company viewed?
• Are the actions of the country increasing risk?
July 15, 2016 14
15. Identifying the risk of a trip or extended duration travel
How Do We Create A
Culture of Sustained
Wellbeing?
• What steps can the company take to ensure the
traveler is properly supported?
• Does the current travel policy take into consideration
the risks the traveler may experience while traveling?
• Is the company properly training the traveler?
July 15, 2016 15
16. Identifying the risk of a trip or extended duration travel
How Can A Cultural
Immersion Mentality
Impact Risk?
• Can the traveler have too little or too much cultural
understanding/immersion?
• Are they culturally aware and security cognizant?
• Are tailored training/travel programs warranted?
July 15, 2016 16
17. Profile of Traveler(s)
• Level of Travel Experience
• Physical Ability
• Activity
• Risk Tolerance
• Pace
• Challenges/Issues
July 15, 2016 17
18. Knowing What to Expect Abroad:
• Preparing your female travelers’ mindsets is where it all starts and ends. Benefits and risks can stem
and ultimately end with what is done during this pre-departure phase.
• Know your female traveler’s profiles, capabilities and risk threshold. Assess specific risks: travel
experience, language capabilities, medical issues, and local knowledge.
• Resource identification – both in home country and the destination(s) to put plans in place. Using
these resources allows you to gain better insight into the specific challenges each country presents.
• Establish a protocol for how to deal with sexual assault prior to travel and educate female travelers.
July 15, 2016 18
The Pre-Departure Mindset
Possible
Resources
Government
Resources
Local Colleagues Risk Management Provider Local News
19. Knowing What to Expect Abroad:
• That victimization abroad generates unique consequences.
• Recognize that providing effective services demands a
perspective unlike that for cases in the U.S.
• Suspend the assumption that prior strategies and methods
will continue to be successful.
• Adopt a broad, creative approach to collaborating with
new agencies and organizations to gain access to diverse
information and resources.
July 15, 2016 19
The Company Mindset
20. Knowing What to Expect Abroad:
• Isolation
• Culture Shock
• Language Barriers
• Travel Stress
• Lack of familiar social supports
July 15, 2016 20
The Victim Mindset/Experience
21. Knowing What to Expect Abroad:
Train Your Travelers to Pack the Tools
• Essential Documents
• Proper Communication Protocols
• Essential local contact information and emergency
numbers including: car services, hotel, embassy, local
office, 911 equivalent
• Pre – Trip Assessments and Education
• Destination Reports, Medical and Security Assessments
Attention
Adaptability
Attitude
The tools essential to a successful trip are both mental and physical.
July 15, 2016 21
22. Safety on the Ground:
Out and About: Situational Awareness
She must be her own best asset
July 15, 2016 22
23. What to Expect Abroad
Safety Considerations for Women Travelers
Pre-Trip:
Pre-Trip assessments
Destination Intelligence Reports
• Country and city overviews, news and real-time alerts
• Security ratings based on instability, terrorism, criminal activity and police conduct
• Information on business conduct, transportation, hotels, currency exchange rates,
holidays and cultural advice
• International calling codes to dial from one country to another
• Required travel documents and vaccinations based itinerary and personal details
Cultural Awareness: norms, values, and customs
Pre- travel training delivered by another seasoned female traveler on staff
July 15, 2016 23
24. What to Expect Abroad
Safety Considerations for Women Travelers
During trip:
• Arrange for reliable transportation from airport prior to arrival
• Sit in the back seat and behind the driver at all times
• Book and check in using only first initial and surname – avoid titles (Ms., Miss or Mrs.)
• Bring a door stopper to keep out intruders
• Request a room near the hotel lobby to avoid walking down a long corridor
• Wear low key culturally appropriate attire
• Always maintain an exit/egress plan
• Pre-program into your cell phone emergency numbers
• Knowledge of local laws and Standards (LGBT, sexual relations, sexual assault, travelling
alone, communication between men & women)
• Pack prophylactics and morning after pill
July 15, 2016 24
25. What to Expect Abroad
Safety Considerations for Women Travelers
Avoid scenarios that may drug you
• Never leave food or drinks unattended or in the care of strangers.
• Be wary of accepting snacks, beverages, gum or cigarettes from new
acquaintances.
• If you begin to feel strange, sick, or intoxicated for no obvious reason, ask
a friend or someone you trust to take you to a safe place. If you’re alone,
call the local police.
Avoid isolated situations that could put you at risk.
• Transportation: On a bus or train, sit next to someone of your own sex. In
a taxi, sit in the back behind the driver. Avoid travelling in train carriages
where you’re the only passenger.
• On Foot: Never go walking, jogging, or sightseeing alone in secluded
areas, especially at night
• Travel early in the day, so you’ll have time to reach your hotel before dark
If in danger, do not be afraid to make a scene.
• In many cultures people wish to mind their own business and not get
involved in a potential assault.
July 15, 2016 25
26. Safety on the Ground:
One of the major challenges while traveling abroad
• Few shelters abroad are equipped to
serve US Citizens
• Helping the victim feel and remain safe
is a crucial step in providing
comprehensive assistance.
FACTORS RISK MITIGATION
• Ensure the victim is in a safe location
• Contact, or encourage victims to contact, nearest U.S.
Embassy, consulate, or consular agency.
• Offer to contact family members, friends, or others in
the U.S. or elsewhere
• Coordinate services for the victim
• Assure victim’s confidentiality
• Coordinate safe lodging for the victim if needed
• Provide the victim with a means to communicate to you
and encourage them to contact you if they need any
assistance
July 15, 2016 26
27. Victim Support:
• Contact the nearest embassy or consulate for assistance in obtaining prompt and appropriate medical care.
• For the best results medical care needs to occur within 72 hours of the assault
• Contact your TRM provider to help facilitate in finding hospitals or clinics which can provide the
appropriate level of care.
• Determine whether forensic examinations are carried out routinely in the country and who typically
performs them, forensic exams can be especially traumatic for victims of sexual assault.
• Help arraign for transportation to another facility or country
if religious beliefs prevent proper care.
• Help assist with ongoing care for the victim:
• Medical
• Psychological
• Social Worker
July 15, 2016 27
28. Looking Towards Home:
Ensuring the care and support continues
This part of the journey can be the most difficult as her stress, emotional
and physical pain can be severe.
July 15, 2016 28
29. How Other Organizations are Preparing Women Travelers
Financial institution held 4 hour training class for all travelers
going abroad in next few months.
A large organization posted job requisition for a fulltime
employee to manage women’s travel abroad.
A major pharmaceutical company leveraged a video that all
women travelers could view specific scenarios and
recommended responses.
What do these organizations have in common?
They have created support and materials that their female
employees/contractors/students will use!
July 15, 2016 29
30. Overseas Resources
Mitigating Female Travel Risk
Your Organization:
• TRM Policies and protocols
• EAP established and updated
• Training and consulting to the traveler
• 3rd Party TRM company
Resources:
Passport to Safer Travel
United States Attorney's Office
District of Vermont
www.justice.gov/usao/vt
U.S. Department of Justice
Office for Victims of Crime
www.ovc.gov
U.S. Department of Justice
Office for Victims of Crime
Homicide Support
www.ovc.gov/help/hv.htm
U.S. Department of State
Bureau of Consular Affairs, Office of Overseas Citizens
Services
http://travel.state.gov
National Sexual Violence Resource Center
www.nsvrc.org
Rape, Abuse and Incest National Network
www.rainn.org
July 15, 2016 30
National Sexual Assault Hotline: 800-656-4673
American Psychiatric Association
http://healthyminds.org
Association of Traumatic Stress Specialists
www.atss.info
U.S. Department of Justice
Office on Violence Against Women
(Contact information for state sexual assault coalitions)
www.ovw.usdoj.gov/
31. Situational Awareness: for the Traveler
• Information/Intelligence
• Pre-trip
• During the trip
Sources:
• Government websites (U.S. State Dept.,
British FCO, Australian Smart Traveler, etc.)
• Embassies (RSOs, Consular offices)
• Travel websites (TripAdvisor, WikiTravel, etc.)
• CDC, the WHO
• Your TRM provider
July 15, 2016 31
I
Intl business travel will increase 4-9% per year for the foreseeable future. Businesses expand into new markets, seek cheaper labor, otherwise develop intl presence.
Travel comes with inherent risks: 1 out of 12 (8%) of travelers will seek care
Travel comes with inherent risks: 1 out of 12 (8%) of travelers will seek care
Orgs have an obligation to protect travelers – Duty of Care. Failure to do so will result in liability, and potentially criminal charges and devastating fines (UK Corporate Manslaughter Act of 2007)
Intl business travel will increase 4-9% per year for the foreseeable future. Businesses expand into new markets, seek cheaper labor, otherwise develop intl presence.
Travel comes with inherent risks: 1 out of 12 (8%) of travelers will seek care
Travel comes with inherent risks: 1 out of 12 (8%) of travelers will seek care
Orgs have an obligation to protect travelers – Duty of Care. Failure to do so will result in liability, and potentially criminal charges and devastating fines (UK Corporate Manslaughter Act of 2007)
Hotchkiss was negligent due to their failure to:
Provide appropriate medical personnel/resources to participants (10.41.c)
Employ protocols/resources for timely evacuation of sick or injured students (10.41.d)
Employ protocols for medical emergencies, parental notification, evacuation (10.41.f)
Additional facts
Hotchkiss’ Study Abroad Director testified he was aware of the risks of tick borne illness
Munn’s parents were not notified timely so they could intervene
Lack of preparedness resulted in delay and inability to evacuate
Hotchkiss was negligent due to their failure to:
Provide appropriate medical personnel/resources to participants (10.41.c)
Employ protocols/resources for timely evacuation of sick or injured students (10.41.d)
Employ protocols for medical emergencies, parental notification, evacuation (10.41.f)
Additional facts
Hotchkiss’ Study Abroad Director testified he was aware of the risks of tick borne illness
Munn’s parents were not notified timely so they could intervene
Lack of preparedness resulted in delay and inability to evacuate
Hotchkiss was negligent due to their failure to:
Provide appropriate medical personnel/resources to participants (10.41.c)
Employ protocols/resources for timely evacuation of sick or injured students (10.41.d)
Employ protocols for medical emergencies, parental notification, evacuation (10.41.f)
Additional facts
Hotchkiss’ Study Abroad Director testified he was aware of the risks of tick borne illness
Munn’s parents were not notified timely so they could intervene
Lack of preparedness resulted in delay and inability to evacuate
Hotchkiss was negligent due to their failure to:
Provide appropriate medical personnel/resources to participants (10.41.c)
Employ protocols/resources for timely evacuation of sick or injured students (10.41.d)
Employ protocols for medical emergencies, parental notification, evacuation (10.41.f)
Additional facts
Hotchkiss’ Study Abroad Director testified he was aware of the risks of tick borne illness
Munn’s parents were not notified timely so they could intervene
Lack of preparedness resulted in delay and inability to evacuate