The document details the management information system (MIS) of Sebiz Square, outlining the company's profile, core services, mission, and vision, along with the importance and objectives of MIS. It emphasizes the role of MIS in decision-making, communication, and operational efficiency, while presenting findings related to employee perceptions and challenges in communication and data extraction. The conclusion suggests improvements in MIS usage, communication strategies, and employee relations to enhance overall organizational effectiveness.

1. MANAGEMANT INFORMATION SYSTEM
OF SEBIZ SQUARE.
Waquar Ali
11303249
MBA-IT

2. CONTENTS
• Company Profile
• Sebiz Core Services
• MISSION
• VISION
• Introduction of MIS
• Monitoring and Evaluation
• Why MIS is an Important
• OBJECTIVE OF THE PROJECT
• MIS in SEBIZ SQUARE
• MIS Step by Step
• RESEARCH METHODOLOGY
• Limitations of the study
• ANALYSIS
• Findings
• Conclusion
• Bibliography

3. About Sebiz’s
The Company Growing 30% year on year. 4
global locations. A complete provider with
expertise in corporate training software
development, product development and as
well as providing state of the art offshore
development.

4. • Privately held
• Owner of the company is Mr. Hazur Sahib Dhariwal.
• Recognized as one of the top 100 fastest growing companies in
the greater Rochester New York area by KPMG.
• Founded in 1999, Headquartered in Fairport, NY
• 900+ Clients, 431 Employees; 200+ certified software
engineers
• 90% on-time on-budget delivery record
• Microsoft Gold Certified Partner
• ISO 9001:2008 Certified
• CMMi Level 3 Certified
• Google ADWORDS Qualified Company
Company Profile

5. • Sebiz: The Locations Sebiz US headquarters are in
Fairport, NY while company Development Center is based
in Mohali, Punjab. We also have sales offices at Boston
and Toronto.

6. Sebiz Core Services
Sebiz focuses on five core services that range from software
development, consulting, and outsourcing to products
development and E-marketing. Our aim is to build trust
relationships with our clients who are vital to our success.
We are inclined to explore new areas in future and are open
to new challenges depending on customers and market
demands.

7. MISSION
To provide a comprehensive portfolio of training solutions to help your
business achieve and sustain a competitive edge.
Sebiz Finishing School is the biggest Corporate Training Provider in
Chandigarh, Punjab, Haryana and Himachal .Many Corporate Professionals
join us for Up- gradation And Sharping their Technical Skill and Soft Skills.
VISION
To be a leading supplier of software products and services in the global
marketplace, while developing a customer focused, results-oriented,
professional workforce. We believe in contributing to the welfare of the
community at large and maintaining the highest degree of integrity.

8. Introduction of Management
Information System (MIS)
A manager’s effectiveness is largely dependent on the
existence of an equally effective management information
system MIS. MIS provides information on a variety of
different organizational functions, allowing a manager to
plan, monitor, and evaluate operations and performance.
Management information system define as a system which
provides information for decision making in the
organization.

9. Monitoring and Evaluation: What’s the Difference?
Monitoring:
Monitoring is a routine checking of the day-to-day program activities
of an organization to determine whether or not activities are being
performed on schedule, resources are being utilised efficiently, and
short-term targets for outputs are being achieved in accordance with
project work plans.
Evaluation:
Evaluation, on the other hand, is the process of gathering and
analysing information which assists management in comparing
project accomplishments with pre- determined objectives and to
know whether or not these objectives were achieved.

10. Why MIS is an Important
• Planning systematically and coordinating activities.
• Establishing databases on budgets, person and equipment.
Providing guidance in choosing entry points for program
interventions and establishing active partnerships with other
organizations.
• Providing information on the status of the population served,
such as its health status.
• Guiding prioritizing by identifying major problems.
• Providing indicators for monitoring and evaluation of
performance.
• Assessing the impact or effectiveness of services.
• Guiding the forecasting of
▫ Commodity or service needs.
▫ Methods for improvement.

11. Role of the Management information
system in an organization
• The role of the MIS in an organization can be
compared to the role of heart in body, the
information is the blood and MIS is heart.
• In body heart plays the role of supplying pure
blood to all the elements of the body including
brain. It regulates and controls the incoming
impure blood, MIS plays exactly the same role in
an organization.

12. OBJECTIVE OF THE PROJECT
Management Information System are typically
computer systems used for managing.
For:-
• Enhance communication among employees.
• Handling of voluminous data.
• Provide an objective system for recording and
aggregating information
• Policies or practices.
• Mass storage
• Quick search and retrieval
• Feedback

13. MIS in SEBIZ SQUARE
MIS have four primary component
1.Hardware
2.Software
3.Procedure
4.Decision and monitor

14. Hardware
Internet Configuration:
In internet Configuration Company take permission from Internet Service
Provider (ISP). SEBIZ buy more than one leased line.
Leased line:
Leased line use for provides fix bandwidth, it is used to link two location
together.
Businesses use leased line to.
• Connect to the internet
• Link PCs and servers in different corporate offices
• Carry phone calls
• Enable staff to connect to their works PCs from home.
SEBIZ has three leased line Aircel speed 6 Mbps, and two Airtel 4,4 Mbps
because company need high speed of internet .If one line not provide
sufficient speed then connect two leased line together do to this thing
company maintain the internet speed.

15. Firewall:
• Firewall is use for prevent unauthorized access on network.it is
implemented in both side hardware and software.
• By the help of firewall we can use remote access to a private network
through secure authentication certificates and login. We can block
useless websites.
• Software firewall are allow you some control over its function and
protection features.
• Manage bandwight
• Distribution
• Monitoring
• Load balancer

16. Company use Blade Servers
Blade server features:
• Lower operational costs for deployment and troubleshooting and
repair
• Lower power, cooling, and space requirements
• Dramatically reduced cabling requirements
• More efficient out-of-band management

17. Configuration of company Blade server :
Processor : Xeno chad core 3.3 GHz with 2 sockets (two processors)
Each processor contain four core total is eight core
HDD : 8 Terabyte
RAM :16 GB

18. Software
Company use NEBERO software for:
• bandwith management
• Secure Virtual private Network
• Web Filtering
• Report and Analytics
• Unified threat management
NEBERO software Implementation:
Step 1: Create group
Define policy for different group and assign according to users.
Define maximum download limit a user
Step 2: Convert into pool
According to Staff and Managers
Step 3: Create bandwight tree
In this step assign downloading and uploading speed according to
group.

19. Procedures
Procedure means design and development, so company developed
Ticketing system.
Ticketing system :
• It is use for solve the technical problem of employs and Support
centre take action within 15 minutes. It is just like RMS system of
LPU.
User screen look

20. Support centre look
It is use SLA (Service Level Agreement)
According to this manage the complaint according to category wise like
Hardware and Software problem

21. Using MIS Outputs for Management Decision- Making
Managers rely on both informal information and formal information to make
decisions. Lack of complete, accurate, and timely information adversely
affects the organization and its programs because the manager will not be
equipped to make appropriate decisions.

22. MIS Step by Step
Step1 Assessment
Systematically meet with Staff colleagues, community leaders, clients to
solicit their inputs systematically. Analyse the results of your needs
assessment.
Step2 Data Collection
Develop formats for information required frequently .Monitor data
collection. Support the use of other methods to collect supplementary
information periodically
Step3 Data Collation
Compile data from registers, records and forms into summary of collation
sheets.
Step4 Analysis and interpretation:
Tabulate the data Obtain totals, percentages, averages on the data.
Step5 Reporting
Determine the content and format of reports. State the dates and purpose
of reports

23. RESEARCH METHODOLOGY
Objectives of the study
▫ To study the key role of MIS in Sebiz.
• To study the problems faced by employees during
communication.
• To Study the level of employees about MIS .
• To find out the present requirements of budget for
research and development specifically related to
environmental matters.

24. Sample Size
• In the study the sample size was 50, the respondents were selected
from different regions across the company .
• The target respondents were Entrepreneurs, Managers and
employees of Sebiz’s.
Data collection
1. Primary sources: Questionnaires Personal interview, and
employee responses
2. Secondary sources: Company records and various search
engines like Google, yahoo, etc.

25. Limitations of the study
• The time constraint was one of the major problem.
• I could gather limited information because Management
Information System use in very broad area.
• Lack of interest among the managers and employees in
filling the questionnaire.
• There are just a few managers who want to fill the
questionnaire during lunch time, break time, even when
the working hours passed they are hard to reach. It’s also
hard to get deep information from them.

26. ANALYSIS
How much employees happy with communication
media
75% respondents disagree with communication media

27. 28% respondents tells that their firm has budget research and
development related to environmental affairs.

28. 85% respondents strongly agree that ticketing system is
good for organization

29. 12%respondents are strongly agree that it is easy to understand
SEBIZ MIS and 64% respondents think that it’s difficult to
understand .

30. Findings
• 24% respondent’s opinion that user manual for MIS is easy to
understand and is meaningful.
• 28% respondents tells that their firm has budget research and
development related to environmental affairs.
• 40% respondent shows difficulty to extract data from old
respondent.
• 48% respondents shows that management don’t have any process for
monitoring project schedule
• 75% respondents disagree with communication media .
• 85% respondents strongly agree that ticketing system is good for
organization

31. Conclusion
• This is used only at high level not at low level, although it is required
at every level of company.
• Company uses only 36% structure methodology for developing this
project, which according to me is very less company should focus
more on this.
• Company should try maintain and update it time to time. Company
should make effort to improve its communication media.
• Owner should try to spend some time with his employers so that
they can know him better and have good relations, which is overall
beneficial for the company. He should try to more motivate his
employees to achieve their goal.
• They should organize some events or function so that they know
each other more and become like family.

32. Bibliography:
• www.dell.com/IT
• www.webopedia.com
• www.nebero.com
• www.sebiz.net
• Management Information System - Hitesh
Gupta
• Management Information System – McGraw-
Hill

33. Thank you