Gaurav Chandra is seeking a position as a transition project manager with experience managing IT projects during business transitions. He has over 6 years of experience in roles such as desktop support engineer, IT officer, and senior end user administrator. Currently he works at Microland managing the transition of over 1500 users from desktops to a virtual desktop infrastructure for Deutsche Bank.

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Gaurav Chandra
Phone: +91-7665170666
Email: chandragaurav10@gmail.com
H. No.- 26 B, Path No. 1, Sanjay Nagar B, Kata Circle, Jhotwara, Jaipur-302012, India.
Objective
Engaging Transition Project Manager who specializes in transition planning and support for
IT Co-ordination. Adept at implementing transition project plans according to business
specifications. Focused on Strategic timelines and tight deadlines.
Summary
 Working in Microland Ltd. For Deutsche Bank, Jaipur.
 Worked in GEMS Educations trust, Gurgaon.
 Worked in CMF Info System for Cognizant Technology Solution, Hyderabad.
 Worked in Azure white call services for Vodafone in Ahmedabad.
 Trained in System and Network Administrations for the following
o Hardware (A+) and Networking (N+) from Zoom, Hyderabad.
o Windows MCSE from Zoom, Hyderabad.
ProfessionalExperience : 6 Years
1. Organization : Microland Ltd. for Deutsche Bank, Jaipur
Designation : Sr. EUS Administrator (End User Transition Management)
Duration : Dec-2013 – Till Date
Responsibilities :
 Provide support for business transition project as far as IT requirement.
 Review status with other IT team (Firewall and Network team) and other
business units likes facility team, sending and receiving business.
 Responsible for special project of Desktop to RDH/VDI migration total 1500
Users migrated out of 2500 Users.
 Review status with other IT team (Firewall and Network team) and other
business units likes facility team, sending and receiving business.
 Good in problem solving, analytical and communication skills.
 Attending project Kick-off Calls and understand the Business requirement in
form of Application Request Template & Infrastructure Request Template.
 Attending Weekly Project Status updates call and provide inputs with updated
status.
 Co-ordination with Business Managers for the project requirements
(Application and Infra request) & other dependencies for different types of
projects. (Inter City Transfer, Inter Country Transfer, Intra Entity Migration,
Process Migration and Volume Increase projects).
 Supporting for Installation/configuration and testing various Core banking
applications for business transition project.
 Doing new application testing as and when required in the projects.
 Handling all business transition project Escalations till Start to End closure.
 Responsible for Transition and closure of milestone from Kickoff to go live
within the SLA.

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 Preparing Weekly, Monthly Dashboard and QBR reports.
 Coordinating with other teams (Firewall, Network, HR etc.) for larger
projects.
2. Organization : Gems International School, Gurgaon
Designation : IT Officer
Duration : May-2013 – December-2013
Responsibilities :
 Maintain and troubleshot of desktop and Laptop.
 Responsible for providing IT assistance to Hardware and Software installation and
troubleshooting.
 Installing O.S. by using of Ghost image.
 Installing Hardware components.
 Set-up their computer lab.
 Handled their network and firewall.
3. Organization : CMS Info System for Cognizant, Hyderabad
Designation : DesktopSupport Engineer
Duration : May-2011 – February-2013
Responsibilities :
 Responsible for all project migration to a particular branch.
 Maintain and troubleshot of desktop and Laptop.
 Responsible for providing IT assistance to Hardware and Software installation and
troubleshooting.
 Installing O.S. by using of Ghost image.
 Installing Hardware components.
 Troubleshooting of desktop by Remote desktop and SCCM tool.
 Configuring Microsoft Outlook -2007/ 2010, PST.
 Protecting the system and data from virus using MCAFEE antivirus.
 Troubleshooting network problems, taking care of Switches.
 Pushing the software’s from SCCM server and maintaining the Inventory.
 Troubleshooting VPN (Cisco and Juniper).
 Installing software like IBM (Lotus Notes), Sql, Oracle, Microsoft etc.
 Give the Assistance into Video Conference connection and troubleshooting and
Configuration of Official mail id setup on Blackberry and smart phones.
3. Organization : Azure for Vodafone, Ahmedabad
Designation : CCE
Duration : April-2009 – March-2010
Responsibilities :
 Handled inbound calls for Vodafone Call Centre.

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Core Qualifications
 Substantial Knowledge of system and process.
 Having good knowledge of computer application like Excel, PPT etc.
 Ability to develop and implement strategic managing task.
 Ability to efficiently handle multiple project requirements.
Skills in Detail
Transitions Skill
 Project Initiation
 Understanding Business requirements.
 Manage and Escalate issues.
 Lessons learned
 Maintain the Escalations.
 Application (Core and Web based) Testing.
 Project close.
 Weekly reporting to management.
Hardware Skills
 Troubleshooting the networking related problems.
 Troubleshooting, fault finding & maintenance of PCs, Monitor, SMPS, Mother
Board.
 Installation of Operating Systems like Win XP, Win 7.
 Installation of various software, device drivers & hardware components.
 Configuration of Printer on User’s ID.
Network Administration Skills
 Setting of Small & Medium sized networks with bus & star topology.
 TCP/IP services, IP addressing & sub Subnetting.
 DHCP, DNS, etc installation & configuration.
Academics
 Bachelor of Science, Bundelkhand University, Jhansi 2006
 12th, Science Side, U.P. Board, Jhansi 2002
 10th, Science Side, U.P. Board, Jhansi 2000
Declaration
I, hereby, declare that the above information written particulars are true to the best of my
knowledge and belief.
Gaurav Chandra