Streamlining The Mobile Experience: App Proliferation

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Jenny Gluck from Syracuse University gave a presentation at the Kurogo Higher Ed Mobile Conference about app proliferation at universities and how Syracuse is addressing it. She discussed the many apps Syracuse has developed for various student services, activities, and tools. However, with so many apps, the mobile experience has become fragmented. To simplify, Syracuse plans to use its primary campus app as a gateway to access guides, services, teaching/learning resources, and more. The goal is to streamline the mobile experience and support student engagement through a single application.

Education

KUROGO HIGHER ED MOBILE CONFERENCE 2017
#KUROGO2017
Streamlining the Mobile
Experience: App Proliferation
Jenny Gluck
Associate CIO
Syracuse University

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#KUROGO2017
21,970 Students and 250,000+ Alumni
(fall 2016)

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#KUROGO2017
What Students Want

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#KUROGO2017
Our App (iOS versions)

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#KUROGO2017
Our MySlice Student Services

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#KUROGO2017
Our Bus Tracking and Wireless
Printing

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#KUROGO2017
Proliferation of Tours and Guides

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#KUROGO2017
Proliferation of Safety Apps

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#KUROGO2017
Proliferation of Teaching and Learning Apps

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#KUROGO2017
Proliferation of School and College
Apps

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#KUROGO2017
Proliferation of Aux Apps

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#KUROGO2017
Forward Looking
•Simplify by using our primary application as a mobile gateway
–Guides to campus
–Direct access to current student and auxiliary services
–Direct and indirect access to teaching and learning
–Support for faculty and student projects
•Future
–Engagement and Student Success

KUROGO HIGHER ED MOBILE CONFERENCE 2017
#KUROGO2017
Thank you!
Jenny Gluck
Syracuse University
jsgluck@syr.edu
@jsgluck

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