Julie Dunlap LePoer, Mobile Webmaster, Fitchburg State University, and Peter SerVaas, President at DoubleMap

1. #KUROGO2017
KUROGO HIGHER ED MOBILE CONFERENCE 2017
Where Is My Bus? A New School
Approach to Transportation
Management.
- Julie Dunlap LePoer
Mobile Webmaster
Fitchburg State University
- Peter SerVaas
President
DoubleMap

2. KUROGO HIGHER ED MOBILE CONFERENCE 2017 2
#KUROGO2017
Founded: 2011
Located: Indianapolis, Indiana
Remote Locations: Orlando and San Francisco
Employees: 50+
150+ clients across US, Canada, and Australia

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#KUROGO2017
● DoubleMap is a leading provider of
GPS/Automatic Vehicle Location
(AVL) solutions.
● Riders access vehicle locations via
a website address and/or mobile
applications.
● Administrators access a separate
portal where they see data reports,
manage and create routes, and
send out announcements to riders.

4. KUROGO HIGHER ED MOBILE CONFERENCE 2017 4
#KUROGO2017
Introduction of Cases

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#KUROGO2017
Fitchburg State University
Fitchburg, Massachusetts
6,818 students
3 vehicles
2 routes
DoubleMap

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#KUROGO2017
Fitchburg State University
Due to small route with several
stops, Fitchburg State required
real-time data that is updated
frequently enough to display
shuttles accurately.
Launched Fitchburg State
Mobile in Summer 2012 as a
mobile site with no app.

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#KUROGO2017
Fitchburg State University Mobile Site Page Views
February 2013 the site
received under 20,000
page views.
Launched
shuttles
module with
DoubleMap in
November
2013.
By February 2014
the mobile site had
over 67,000 page
views.
By February
2017, mobile
site had over
90,000 page
views.

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#KUROGO2017
Tufts University
Medford, Massachusetts
10,872 students
5 Buses and 2 on-demand vehicles
9 Routes
DoubleMap & TapRide

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#KUROGO2017
Tufts University
• Launched in December 2013
for Tufts’ campus shuttle (The
Joey).
• DoubleMap’s product TapRide
provides an unparalleled on-
demand real-time tracking
software solution.
• TapRide’s purpose is to
effectively eliminate the need
for dispatchers in on-demand
shuttle operations.

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#KUROGO2017
Southern Methodist University
Dallas, Texas
11,739 students
14 Vehicles
TapRide

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#KUROGO2017
Southern Methodist University
• Launched in July 15, 2016 for the
Giddy-Up, a campus security
escort service free rides.
• DoubleMap’s solutions are able to
integrate with many different
forms of both hardware and
software.
• Recently, integrated with Modo
Labs to allow TapRide to open in
the SMU mobile app.

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#KUROGO2017
Rio Olympics
• DoubleMap was selected to support
transportation technologies to
events.
• Successfully deployed DoubleMap
software solution to track on 30
vehicles during the opening
ceremonies.
• Providing real-time information
which enables public tracking of
shuttles at Rio Olympics Opening
Ceremonies.

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#KUROGO2017
Apple
• DoubleMap providing software at
Apple’s headquarters in Cupertino on
400+ buses for taking employees from
building to building.
• Replaced internally developed transit
software with DoubleMap.
• DoubleMap provides an optimized
solution for riders to access vehicle
locations for free via a website address
such as apple.doublemap.com.
Apple, World’s most valuable company

14. #KUROGO2017
KUROGO HIGHER ED MOBILE CONFERENCE 2017
Thank you!
- Julie Dunlap LePoer
Fitchburg State University
jdunlap@fitchburgstate.edu
- Peter SerVaas
DoubleMap
peter@doublemap.com