This document discusses strategic thinking and developing action plans. It provides guidance on analyzing employee engagement survey results to select priority issues, ensuring actions are linked to business strategy and measurable. An example tracking spreadsheet is outlined for monitoring progress of actions. The document also discusses treating customers fairly principles and analyzing the internal and external environment using tools like PEST, Porter's five forces, value chain analysis and the intelligence cycle to inform strategic planning. Famous strategic thinkers like Steve Jobs and Oprah Winfrey are mentioned.
Here describe the SWOT Analysis in the Strategic Management. A Complete package that covered all the related areas (such like SWOT advantages, disadvantages, application & Example)
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Companyprofilesandconferences.com glad to promote a new report on "Lloyds Pharmacy Limited - Strategic SWOT Analysis Review" which provides you with an in-depth strategic analysis of the company's businesses and operations also gives you a clear and an unbiased view of the company's key strengths and weaknesses and the potential opportunities and threats.
This module discuss about Strategic Control, Strategic Control Process, Different Controlling Techniques, Operational Control-Budgeting, Scheduling, Key Success Factors, Benchmarking and Essentials of Effective Control System.
SWOT analysis is commonly viewed as an instrument for identifying an organization’s Strengths and Weaknesses, two internal attributes, and Opportunities and Threats, two external factors.
Strength,Weakness, Opportunity, and Threats have been used to analyze the qualitative characteristics of a firm or an organization.
In this slide,we cover in-depth SWOT analysis and techniques
Advantages and Disadvantages
Internal and External Factors, along with practical examples.
Table of Contents
How to Write a SWOT Analysis Company Report. Why to use a SWOT Analysis. How to do it the right way. Common Mistakes.
TABLE OF CONTENT
Summary
Introduction to SWOT
Background to the SWOT Analysis
Why use it?
When to make use of it?
Objective of a SWOT Analysis
How to carry out a SWOT
Writing the SWOT analysis
Internal factors
Conclusion
References
Download the White Paper
To download the How to Write a SWOT Analysis Company Report White Paper - http://cfdmaster.com/wp-content/uploads/how_to_write_a_swot_analysis_white_paper.pdf
In the 1970s, Benjamin Tregoe developed the concept of the driving force as a way to think about an organization’s strategic intent.
“the primary determinant of the products and services an organization will and will not offer and the markets (customers, consumers, and geographies it will and will not serve.”
Kaplan and Norton's Balanced Scorecard approach encourages businesses to analyze and report performance based on four key perspectives - financial, customers, internal processes and organisational capacity.
This short presentation provides an overview of the balanced scorecard model.
This module discuss about Strategic Control, Strategic Control Process, Different Controlling Techniques, Operational Control-Budgeting, Scheduling, Key Success Factors, Benchmarking and Essentials of Effective Control System.
SWOT analysis is commonly viewed as an instrument for identifying an organization’s Strengths and Weaknesses, two internal attributes, and Opportunities and Threats, two external factors.
Strength,Weakness, Opportunity, and Threats have been used to analyze the qualitative characteristics of a firm or an organization.
In this slide,we cover in-depth SWOT analysis and techniques
Advantages and Disadvantages
Internal and External Factors, along with practical examples.
Table of Contents
How to Write a SWOT Analysis Company Report. Why to use a SWOT Analysis. How to do it the right way. Common Mistakes.
TABLE OF CONTENT
Summary
Introduction to SWOT
Background to the SWOT Analysis
Why use it?
When to make use of it?
Objective of a SWOT Analysis
How to carry out a SWOT
Writing the SWOT analysis
Internal factors
Conclusion
References
Download the White Paper
To download the How to Write a SWOT Analysis Company Report White Paper - http://cfdmaster.com/wp-content/uploads/how_to_write_a_swot_analysis_white_paper.pdf
In the 1970s, Benjamin Tregoe developed the concept of the driving force as a way to think about an organization’s strategic intent.
“the primary determinant of the products and services an organization will and will not offer and the markets (customers, consumers, and geographies it will and will not serve.”
Kaplan and Norton's Balanced Scorecard approach encourages businesses to analyze and report performance based on four key perspectives - financial, customers, internal processes and organisational capacity.
This short presentation provides an overview of the balanced scorecard model.
Introduction to performing an assessment of your company's product management...CompellingPM
The Product Management and Product Marketing Roles are some of the most strategically important roles in an organization and when well executed, can help the organization consistently deliver products and services that are successful in the market and result in increased revenue, market share and profitability. But unfortunately, these are also some of the most misunderstood roles and too often are relegated to tactical duties and miss out on delivering the strategic value and impact that they could deliver to the organization.
How do you ensure that your Product Management & Product Marketing team is consistently delivering strategic value? How do you know if the structure and process you have in place are right for your organization? How do you know if your team is doing all of the critical activities they should be doing? How do you know if you have the right people in these roles?
The starting point is to do an Assessment of Your Product & Market Management Practices.
1Running head SALES MANAGEMENT PROCESS2SALES MANAGEME.docxherminaprocter
1
Running head: SALES MANAGEMENT PROCESS
2
SALES MANAGEMENT PROCESS
STATISTICAL PROCESS CONTROL PROCEDURE
Student Name
Institution Name
Professor Name
Course Name
Date
The discipline which mainly stresses the practical improvement of sales methods and management of an organization is defined as a Sales management process. It is an essential part of business as every sale as to go through the sales section either be products or services and getting profits. These are considered as indicators of performance and aim of sales management. It is the practice of controlling the sales department and its work. I have a sales team, and I manage it in a corporate firm. The process includes some elements which are very necessary to look into before proceeding into these stages:
· Planning of the sales
· helps to develop a proper and measured strategy for having profited from any angle and sets on the targets, resources, and activities. Marketing, strategic planning and the business plan with a more in-depth explanation of how the objectives can be achieved through sales (Baldauf, 2015).
· Appointing of the sales team
· is a very tough job as this leads to the future. It includes the job description, job analysis, and job qualifications.
· Incentives- Proper incentives should be prepared as sales quotas for the benefit of the company.
· Forecasting about the future weeks and months based on the data gathered
· Sales operations to move along forecasts. Our fashion company brings the shoes into market and color, finally producing the required item on time (Baldauf, 2015).
· Managing through a process of recognizing heads, better leads, growing opportunities and proposals, and excellent customer service.
· The main tool of sales is information technology, which helps to increase sales.
· Creating valuable customer and market information about the market and
· The setting of the aim and management doing for sales teams
· Creating the spirit of team development by training to bring out good skills
· Using techniques to move according to the fast competitive situations
· To remove the risk of sales failures.
· Having proper knowledge about the products, (Sharif, 2014).
TEAM FORMATION
The manager creates a team of a salesperson who helps to gather data. They help to get a proper place in the sales department as well as an organization as a whole. Specific training is given for the implementation of learning basics of selling and the main objectives of selling (Baldauf, 2015).
OBJECTIVE:
In this section, the main aim is to get the deal done with maximum profit. It is very uncommon that the sales professional goes through everyday positive sales with a customer from the beginning till the end. The salesman should from beginning till the end has to work for in this competitive market to convince and satisfy the customers about the value of the proposal. Objection handling should be a major point in the sales training program, (Carry, 20.
Scott droney - strategic planning and strategic managementScott Droney
Scott Droney is provide financial services spectrum as well as data processing and managing segments. Since most of its financial services were retail focused, the need to build scale and skill in the transaction processing domain became imperative.
Week 1 Lecture The Nature of Business ResearchBusiness researc.docxkdennis3
Week 1 Lecture
The Nature of Business Research
Business research covers a wide range of phenomena. For managers, the purpose of research is to provide knowledge regarding the organization, the market, the economy, or another area of uncertainty. A financial manager may ask, “Will the environment for long-term financing be better two years from now?†A personnel manager may ask, “What kind of training is necessary for production employees?†or “What is the reason for the company’s high employee turnover?†A marketing manager may ask, “How can I monitor my retail sales and retail trade activities?†Each of these questions requires information about how the environment, employees, customers, or the economy will respond to executives’ decisions. Research is one of the principal tools for answering these practical questions.
Business research is the application of the scientific method in searching for the truth about business phenomena. These activities include defining business opportunities and problems, generating and evaluating alternative courses of action, and monitoring employee and organizational performance. Business research is more than conducting surveys.6 This process includes idea and theory development, problem definition, searching for and collecting information, analyzing data, and communicating the findings and their implications.
Applied business research is conducted to address a specific business decision for a specific firm or organization. The opening vignette describes a situation in which ESPN used applied research to decide how to best create knowledge of its sports fans and their preferences. Basic business research (sometimes referred to as pure research) is conducted without a specific decision in mind, and it usually does not address the needs of a specific organization.
All research, whether basic or applied, involves the scientific method. The scientific method is the way researchers go about using knowledge and evidence to reach objective conclusions about the real world. The scientific method is the same in social sciences, such as business, as in physical sciences, such as physics. In this case, it is the way we come to understand business phenomena.
A firm can be production-oriented. A production-oriented firm prioritizes the efficiency and effectiveness of production processes in making decisions. Here, research providing input from workers, engineers, finance, and accounting becomes important as the firm seeks to drive costs down. Production-oriented firms are usually very large firms manufacturing products in very large quantities. The third orientation is marketing- oriented, which focuses more on how the firm provides value to customers than on the physical product or production process. With a marketing-oriented organization the majority of research focuses on the customer. Research addressing consumer desires, beliefs, and attitudes becomes essential.
Diagnosing Opportunities: After a.
This part provides a template for developing a marketing strategy for the smaller organization. The format is a workbook style with many forms to help provide a solid guide for executing the strategy concepts discussed earlier. A complete marketing strategy document will be in much more detail than provided by the forms and questions. You will want to refer to the text for a detailed discussion of the concepts before filling in the forms.
Unit 1 Module 1 - Overview of LASAsOverview of LASAsT.docxwillcoxjanay
Unit 1: Module 1 - Overview of LASAs
Overview of LASAs
The strategy audit is a comprehensive analysis of the company’s business strategy and operating performance, and culminates in a series of recommendations for improving your company’s performance based on the findings and conclusions of your analysis. It involves assessing the actual direction of a business and comparing that course to the direction required to succeed in a changing environment. A company's actual direction is the sum of what it does and does not do, how well the organization is internally aligned to support the strategy, and how viable the strategy is when compared to external market, competitor, and financial realities. These two categories—the internal assessment and the external or environmental assessment—make up the major elements of a strategy audit.
Throughout this capstone course, you will work on a strategy audit for a selected organization. This will provide a summative learning experience that allows you to demonstrate your understanding of most of the MBA program learning outcomes and concepts in the various courses within the program. You will write this report as though you are a consultant to your selected company and are addressing the executive officers of this company. In each module, you will collect and analyze data in producing your report, but your final product will be condensed and focus on presenting your analysis findings and conclusions. You will submit two parts of a course project related to the strategy audit. You will submit these two parts in Modules 3 and 5.
Here is a list of tasks you will complete for your course project.
M1: Assignment 3—Market Position Analysis: You will assess the product portfolio of your selected organization by analyzing its value proposition, market position, and competitive advantage. You will identify the business unit of your company and the product(s) and service(s) you will focus on in this report. To gain a better understanding of these factors you will conduct at least one interview with a mid-level or senior manager.
M2: Assignment 2—External Environmental Scan: You will conduct a comprehensive external environment scan of your business unit along with a five forces analysis. Your analysis will incorporate any key customer-related factors and trends. You will use this information for a strengths, weaknesses, opportunities, and threats (SWOT) analysis in Module 4.
M3: Assignment 2—LASA 1: Preliminary Strategy Audit: This is where you submit the first part of your course project assignment. You will develop a preliminary strategy audit, in which you will include an analysis of the company’s value proposition, market position, competitive advantage, and an external environmental scan/five forces analysis. You will also identify the 5–7 most important strategic issues facing the organization or business unit and include a preliminary set of recommended tactics for improving your company’s strategic align ...
The journey from random to strategic business development activities/strategies starts with the understanding of your peculiar Business Development Space and the possibilities therein. This presentation is the first in a series. It enables you evaluate your Business Development Space and what you can do with it.
As a woman what is vital to me is assessing all discriminations women are facing and using my experience and skills to help women overcome them. Here are key things which need addressing.
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George Floyd: Black lives matter, peaceful protests and black historyRupinder K Gill
In relation to George Floyd’s death I have spent the past few days educating myself on Black lives matter and black history in America. Here is what some of my reading was based on. I have chosen to focus on Black lives matter, slavery, Rosa Parks, Emmett Hill, Martin Luther King Jr, Trayvon Martin and George Floyd – times where black citizens have been racially oppressed and what we can learn.
This is taken from the "Strength Deployment Industry" Guide. Understanding personal strengths in relating to others via analysis of your key behavioural abilities. These are the 7 Motivational Value Systems for the corporate environment (This can be used in everyday life, educationally too). Psycologically and practically which of these values represent you? I think working around to being a combination of the values is what I always try to aim for.
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
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3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
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1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
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RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
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ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
Strategic Thinking, TCF and Action Plans
1. Strategic Thinking, TCF and Action Plans
Action Plans
How to develop action plans that bring the most value using Scope (employee
engagement survey) as an example.
Analyse the results of the Scope survey and select the most appropriate (will
improve business) survey items to focus on.
Choose 3-4 priority areas for action which will help to improve the levels of
engagement (of employees). Stay focused on these priority areas.
Ensure that each action is linked to the business strategy so that achieving the
actions on the plan will help to achieve the strategy overall. Ensure you are
able to articulate these links and the actions are SMART.
Summarise and document the action plans in jargon free clear English
Ensure each action is checked and signed off and are sponsored by senior
management. i.e. Someone who is going to drive the action forward and be
accountable for hitting the targets and deadlines set.
Create a tracking spreadsheet to monitor the progress of each action set. (I
have a working example, my original “Root Cause Analysis Customer
Experience Tracker Log” tool. If you wish to see a copy send me a message)
The action plan produced should be regularly visited and kept up-to-date with
progress monthly. This can also be used as a root cause analysis tool.
Identify and document any problems or risks (high or low) and how they
potentially be overcome with a solution.
Guideline Tracker Spreadsheet headings for columns
Action
How is this action linked to overall business strategy?
Any problemsrisks?
Action taken (YN)
Does action taken comply with TCF Principles (Treating Customers
Fairly)
Identify which TCF Principle the action represents
Ownership (Who is monitoring and responsible for the progress and
success of action implemented)
Set targetdeadline date
Set a follow-up date
Follow-up comments
RAG Status (Red, Amber and Green in relation to progress)
Progress comments
Outcomeresults
Objective achieved?
Date closed
Sheet 2 – Statistics
Sheet 3 – Summary or overviewstats of results monthly
Have any further areas which are in need of improvement been identified?
Have these new areas been added as an new action on the spreadsheet.
2. Treating Customers Fairly (TCF) Principles (6)
1. All firms must pay due regard to the interests of it’s customers and treat them
fairly.
2. Treat customers as individuals. A customer can be anyone, policy holders,
retail, financial advisors and internal colleagues amongst many others.
3. Make promises you will keep. If you say you will do something for a
customer or client ensure that you have and if not make sure to inform the
customer of progress and reasons why there is a delay etc. Do not promise if
you can not deliver and breaking a promise can lead to a dissatisfied customer.
Always phone the customer on time even if you are not able to fulfil the
promise and explain very clearly why and what has happened. Offer an
alternative action if appropriate.
4. Communicate clearly with all customers. Use jargon free clear English. Issue
a well presented accurate document and write emails as you would write a
formal letter.
5. Provide accurate information on time. Get it right first time and deal with all
points raised. Always deliver within set time scales.
6. Treat complaints as a priority and an opportunity to learn: Business Retention.
Every complaint provides an opportunity to improve processes and therefore
avoiding reoccurrence of the issue. Customers who receive a goodexcellent
response to their complaint will become positive about the company and
through word of mouth the company will maintain a goodexcellent
reputation. However, customers who receive a poor response or feel they have
not been taken seriously will continue to complain and through word of mouth
the company’s reputation may suffer.
The Financial Services Authority (FSA) have published (6) desired outcomes as a
means of clarifying the approach firms should take in setting their TCF guidelines.
Consumers:
Are dealing with firms where TCF is a key part of the corporate culture.
Are marketed and sold products that have been designed to meet their
needs.
Are provided with clear information and are kept appropriately informed
before, during and after point of sale.
Are provided with clear common sense advice which takes in to account
their circumstances.
Receive the level of product performance and level of service they are led
to expect.
Do not face unreasonable post sale barriers when they want to change
their product or switch provider, submit a claim or make a complaint.
Fairness is fundamentally about delivering what we promised to our customers. We
have to ensure that our promise is reasonable and accurately reflects what we intend
to deliver.
3. Strategic thinking
Strategy is the action taken to arrive at your objective. Be prepared to evaluate,
question, audit, investigate and analyse in order to resolve any problems.
Strategic planning (6) steps
1. Define your mission. Your mission is what you look to in setting your
objectives.
2. The objectives established should be clear, concise, achievable and in some
sense measurable.
3. The environmental scan is pivotal for most firms and it is the most involved.
Look at both internal and external environments businesses functions. On a
personal level evaluate the external factors that impose on you with respect to
your objectives.
4. This step is actual formulation of the strategy. Decide how to get from mark
(a) to mark (b). Allocate appropriate resources and link your decisions with
the people who will implement the plan.
5. This step is the actual implementation of the strategy and the monitoring of the
progress of the plan to ensure the plan is carried out.
SWOT Analysis is a vital measuring tool in evaluating all strengths, weaknesses,
opportunity and threats.
PEST (Political, Economical, social and technical) analysis is a scan of the external
environment.
The political environment affects all of us including national. State or local
level political leadership. We must be able to adjust, adapt and change
according to the changes in the political scene.
All business is conducted within an economic environment that either supports
or doesn’t support what we want to do. For example if you want to start a
consulting business, do enough customers exist to pay your fee? Does the
economic environment favour you or your competitors?
In looking at the social and cultural environment. What is trending right now?
What substantial and rooted long-term cultural factors should you consider?
Can you identify tomorrows trends based on today’s indicators?
Ask whether technology supports what you want to do and how in some areas
it may pose a threat. Social media can be a very positive platform for
generating business however it can also be a negative one as you can not
control what people say.
Five Forces
Michael Porter’s five forces model is a tool that can be used to evaluate the
forces imposed on virtually any competitive situation, from the computer
industry to personal romantic relationships.
The five forces of competition are: Buyer Power, supplier power, intensity of
rivalry, threats of substitutes and threat of new entrants. The4se forces compel
you to answer a series of questions about your industry and your place in that
industry.
4.
How much power do your customers hold over you? How much power do
your suppliers have over you? How intense is the rivalrycompetitiveness with
others in your industry? Do they affect your profit margins? What is the
threat of new entrants in your industry?
Value Chain
Value chain analysis can tell you a great deal in relation to your internal
strengths and weaknesses. This method divides your business into it’s value
producing activities, with an aim of evaluating what makes your firm strong
and what makes it weak (linking in with the SWOT analysis).
This type of analysis can be applied to almost any complex series of activates
for example disassembling a football team and evaluating how each part of
that football team contributes to the whole.
The four actions framework
1.
2.
3.
4.
This can be seen as a method to get you thinking in fresh and new ways in
relation to what you do each day. The four frameworks consist of four
questions that are designed to challenge an industries established structure or
business logic:
Which of the factors that the industry takes for granted should be eliminated?
Which factors should be reduced well below the industry’s standard?
Which factors should be raised well above the industry’s standard?
What factors should be created that the industry has not offered (gap in the
market)
These questions are phrased as four steps – eliminate, reduce, raise and
create; these four steps will enable you to create a new value curve.
The Intelligence cycle
1.
2.
3.
4.
5.
This cycle consists of five steps:
Planning and setting of priority intelligence requirements
Collection
Analysis
Dissemination
Action
The first stage in the cycle is setting priority intelligence requirements. This
phase determines what information you will collect and what information
you will ignore. It gives direction to your efforts so you don’t collect
aimlessly.
The second stage of the cycle is the systematic, three dimensional process of
collecting information. This stage involves getting into multiple sources
such as data bases; press releases and interviews with relevant people such as
competitors former employees.
The third stage, analysisinvestigation are part of numerous methods you can
use to gather intelligence:
5. The Intelligence Cycle
1.
2.
3.
4.
5.
Setting priority Intelligence requirements
Collecting information
Analysinginvestigating information
Disseminating information
Taking Action
The fourth stage is disseminating and it is here where many intelligence efforts
fail. Some intelligence analysts collate facts of intelligence with minimal
analysis. Intelligence is a perishable product it is meant to be disseminated
and used.
The fifth stage, action requires courage. When you consider your findings you
must have the courage to say “This means that our firm should…” or “This
means as a team we need to…” – accountability, improvement and business
retention.
Steve Jobs as a strategic thinker
Steve jobs was an entrepreneur, media mogal, techno artist, CEO of Apple inc.
Like only a handful of persons in history Steve Job’s vision and how he
implemented that vision changed the world. His visible, determination and
strategic execution revolutionalised six industries: personal computers,
laptops, ipads, animated movies, music, itunes, iphone and digital publishing.
He changed the way we live and communicate and inspired us to think
strategically.
His most famous campaign was “Think Different.” How might we do this
differently to what we already know? What can we do differently to our
competitors? Think both inside and outside the box.
Oprah Winfrey
The inspirational media personality and business woman has forged a vivid
personal brand and continuous self-improvement mission.
She has relentlessly voiced strategic intent in the mainstream of life’s
everyday’s battles. She has shaped and influenced American dialogue from
everything to books and politics.
The distance between us and a strategic mind as Oprah Winfrey’s is she is
bold enough to always find new realms for strategic endeavour.
A strategic thinker
Becoming a strategic thinker means shedding doubts and uncertainty. It means
mining the past for insight on the present and future. Whatwho we want to be five
years from now informs us of who we need to be today.
For further reading on ideas surrounding Strategy: “Strategic Thinking Skills,”
Professor Stanley K Ridgley, Drexel University 2012.
Rupinder K Gill