This document lists questions about teamwork values and how they relate to treating customers fairly and promoting diversity. It asks whether a team is hired and judged based on attitude rather than experience, promotes the company's vision and treats customers fairly. It also asks if the team has defined its strengths, weaknesses and opportunities, promotes diversity in gender, race and other attributes, and supports each other in meeting individual and collective goals. It concludes by offering a guide on treating customers fairly, customer experience, employee satisfaction and diversity.