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STRATEGIC PLATFORM &
PROFILING THE COMPANY
ESSENCE OF STRATEGIC
     PLANNING


Fit between an organisation and her environment
(now and in the future)

Deliberate strategy (in moderately dynamic
situations)

Emerging strategy (in turbulent situations)
STEPS

Strategic platform & internal analysis

Country/market selection

Analysis of fit between organisation and chosen market environment

Big idea (basic strategic choice)

STP and marketing mix

Allocation of resources

Controlling the effort
STRATEGIC PLATFORM

Mission, goals and objectives

Current domain (Abell)

Core competencies (sustainable competitive
advantage)

Business model

Principle choice growth- & competitive & value
strategy
ABELL
       Customer needs




                        Technology



Segments
COMPETITIVE
ADVANTAGE (ALSEM)
                 Identification of success
                          factors


  Sources of           Positional             Results
  advantages          advantages             Satisfaction
    Superior          High customer           Loyalty
  competencies            value                   !
    Superior           Low relative      Market-share
   resources             costs
                                                Profit

           Plough back profits to maintain
              competitive advantages
BUSINESS MODEL
PRINCIPLE STRATEGY


Growth: market penetration, product/market
development, diversification (Ansoff)

Competitive: cost leadership, differentiation, focus
(Porter)

Value: productleadership, operational excellence,
customer intimacy (Treacy & Wiersema)
INTERNAL ANALYSIS

Objective: determine strategic competencies and
limiting factors

Analysis of value chain

Audit of functional areas

Resource and capability analysis

Portfolio analysis

Ambition, focus, resources, competencies, courage
ANALYSIS OF VALUE
     CHAIN
 FIRM INFRASTRUCTURE
 HUMAN RESOURCE MGT
 TECHNOLOGY DEVELOPMENT
 PROCUREMENT
                                                             MARGIN
  INBOUND


              TIONS
              OPERA-
  LOGISTICS




                       LOGISTICS
                       OUTBOUND



                                   &


                                               SERVICE
                                               &
                                   SALES

                                   MARKETING



                                               AFTER SALES
AUDIT OF FUNCTIONAL
       AREAS



PILOFACHO

Marketing audit (Kotler)
RESOURCE AND
CAPABILITY ANALYSIS

Inputs into a firm’s production process (tangible:
capital equipment, finance, patents - intangible: skill
of employees and managers, relationships with
market en suppliers)

Capacity to effectively and efficiently integrate and
deploy available resources
PORTFOLIO ANALYSIS




BCG matrix

MABA/general Electric
AMBITION, FOCUS, RESOURCES,
  COMPETENCIES, COURAGE

 Ambition: does the idea/project fit the organisation’s
 mission?

 Focus: does the idea/project fit in with the main
 strategy and the business model?

 Resources: is the idea/project feasible given the
 available resources?

 Competencies: idem know-how/knowledge/skills?

 Courage: is the idea/project risk acceptable?
COUNTRY SELECTION


Preliminary environmental scan & internal analysis

Attractiveness & compatibility matrix

After initial selection more detailed environmental
analysis
STRATEGIC FIT
                               Economy
                                                                    Social-
Demografics
             Suppliers,         Customers                          cultural
              partners                                Stakeholders


Media
                                                ain
                                      lu   e ch
                                  va
                            r ter
 Public
                          Po                                      Govern-
                                                                   ment

             Employees                              Competitors
                                Owners,
 Politics,                       banks
                                                                  Technology
  laws
                                Ecologie
EXTERNAL ANALYSIS


Country/market selection

DESTEP

Market & customer analysis

Industry & competitive analysis

Distribution & supplier analysis
MARKET & CUSTOMER
    ANALYSIS
Quantitative: market & segment size, market growth
percentage, business and economic cycles & trends,
number of customers & prospects, customer pyramid,
customer life value, buying power.

Qualitative: customer types, buying behaviour, DMU,
buying criteria & motives, brand preferences, criteria in
supplier choice, unmet needs.

6 W’s: who is the customer, what are the product benefits
for them, why, where & when do they buy/don’t buy.
INDUSTRY ANALYSIS
COMPETITOR ANALYSIS

                          Determine goals of       Determine strategies of
Determine competitors
                             competitors                competitors




Determine strengths
                        Assess probable reaction
 and weaknesses of                                  Attack and avoidance
                                patterns
    competitors
DISTRIBUTION &
   SUPPLIER ANALYSIS



Distribution analysis (up- en downstream)

Supplier analyse
BIG IDEA


Use market opportunities, while avoiding dangers,
by using powers and maximise use of limiting factors
(SWOT-I)

Creativity, know current innovations, risk acceptance,
adaptation of the organisation.

Why, how, when, by Whom at Which costs.
APPRAISING SWOT
       ELEMENTS


What is the impact of ... happening?

What is the probability of ... happening?

What is the time horizon of ... happening?

Can we manage issues and risks if .... occurs?
S-T-P & MARKETING MIX


Segmentation

Targeting

Positioning

Marketing mix
ALLOCATION OF
         RESOURCES

Budget system’s purpose is distributing resources,
co-ordinating activities & controlling implementation

Financial paragraph: master-budget, capital
budgeting & budget request

Financial accounting: controlling expenses + cash out
& verifying revenues + cash in
CONTROL


Balanced Score Card

Market research

Financial results

Situation reports on plan execution and reaching
milestones
MISTAKES

Misunderstanding basic theories and models


Misunderstanding logic behind the plan model


Overemphasising analysis versus underemphasising concrete do’s and dont’s


Uni-disciplinary analysis & quality of base data (uncorrelated data, facts versus opinions)


Ist versus soll - (uncritical) description versus analysis, evaluation and drawing conclusions


No or unclear/overcomplex conclusions


No connection between research objective - analysis - conclusions - proposed actions


Questionable acceptability & feasibility

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Strategic Platform 2008

  • 2. ESSENCE OF STRATEGIC PLANNING Fit between an organisation and her environment (now and in the future) Deliberate strategy (in moderately dynamic situations) Emerging strategy (in turbulent situations)
  • 3. STEPS Strategic platform & internal analysis Country/market selection Analysis of fit between organisation and chosen market environment Big idea (basic strategic choice) STP and marketing mix Allocation of resources Controlling the effort
  • 4. STRATEGIC PLATFORM Mission, goals and objectives Current domain (Abell) Core competencies (sustainable competitive advantage) Business model Principle choice growth- & competitive & value strategy
  • 5. ABELL Customer needs Technology Segments
  • 6. COMPETITIVE ADVANTAGE (ALSEM) Identification of success factors Sources of Positional Results advantages advantages Satisfaction Superior High customer Loyalty competencies value ! Superior Low relative Market-share resources costs Profit Plough back profits to maintain competitive advantages
  • 8. PRINCIPLE STRATEGY Growth: market penetration, product/market development, diversification (Ansoff) Competitive: cost leadership, differentiation, focus (Porter) Value: productleadership, operational excellence, customer intimacy (Treacy & Wiersema)
  • 9. INTERNAL ANALYSIS Objective: determine strategic competencies and limiting factors Analysis of value chain Audit of functional areas Resource and capability analysis Portfolio analysis Ambition, focus, resources, competencies, courage
  • 10. ANALYSIS OF VALUE CHAIN FIRM INFRASTRUCTURE HUMAN RESOURCE MGT TECHNOLOGY DEVELOPMENT PROCUREMENT MARGIN INBOUND TIONS OPERA- LOGISTICS LOGISTICS OUTBOUND & SERVICE & SALES MARKETING AFTER SALES
  • 11. AUDIT OF FUNCTIONAL AREAS PILOFACHO Marketing audit (Kotler)
  • 12. RESOURCE AND CAPABILITY ANALYSIS Inputs into a firm’s production process (tangible: capital equipment, finance, patents - intangible: skill of employees and managers, relationships with market en suppliers) Capacity to effectively and efficiently integrate and deploy available resources
  • 14. AMBITION, FOCUS, RESOURCES, COMPETENCIES, COURAGE Ambition: does the idea/project fit the organisation’s mission? Focus: does the idea/project fit in with the main strategy and the business model? Resources: is the idea/project feasible given the available resources? Competencies: idem know-how/knowledge/skills? Courage: is the idea/project risk acceptable?
  • 15. COUNTRY SELECTION Preliminary environmental scan & internal analysis Attractiveness & compatibility matrix After initial selection more detailed environmental analysis
  • 16. STRATEGIC FIT Economy Social- Demografics Suppliers, Customers cultural partners Stakeholders Media ain lu e ch va r ter Public Po Govern- ment Employees Competitors Owners, Politics, banks Technology laws Ecologie
  • 17. EXTERNAL ANALYSIS Country/market selection DESTEP Market & customer analysis Industry & competitive analysis Distribution & supplier analysis
  • 18. MARKET & CUSTOMER ANALYSIS Quantitative: market & segment size, market growth percentage, business and economic cycles & trends, number of customers & prospects, customer pyramid, customer life value, buying power. Qualitative: customer types, buying behaviour, DMU, buying criteria & motives, brand preferences, criteria in supplier choice, unmet needs. 6 W’s: who is the customer, what are the product benefits for them, why, where & when do they buy/don’t buy.
  • 20. COMPETITOR ANALYSIS Determine goals of Determine strategies of Determine competitors competitors competitors Determine strengths Assess probable reaction and weaknesses of Attack and avoidance patterns competitors
  • 21. DISTRIBUTION & SUPPLIER ANALYSIS Distribution analysis (up- en downstream) Supplier analyse
  • 22. BIG IDEA Use market opportunities, while avoiding dangers, by using powers and maximise use of limiting factors (SWOT-I) Creativity, know current innovations, risk acceptance, adaptation of the organisation. Why, how, when, by Whom at Which costs.
  • 23. APPRAISING SWOT ELEMENTS What is the impact of ... happening? What is the probability of ... happening? What is the time horizon of ... happening? Can we manage issues and risks if .... occurs?
  • 24. S-T-P & MARKETING MIX Segmentation Targeting Positioning Marketing mix
  • 25. ALLOCATION OF RESOURCES Budget system’s purpose is distributing resources, co-ordinating activities & controlling implementation Financial paragraph: master-budget, capital budgeting & budget request Financial accounting: controlling expenses + cash out & verifying revenues + cash in
  • 26. CONTROL Balanced Score Card Market research Financial results Situation reports on plan execution and reaching milestones
  • 27. MISTAKES Misunderstanding basic theories and models Misunderstanding logic behind the plan model Overemphasising analysis versus underemphasising concrete do’s and dont’s Uni-disciplinary analysis & quality of base data (uncorrelated data, facts versus opinions) Ist versus soll - (uncritical) description versus analysis, evaluation and drawing conclusions No or unclear/overcomplex conclusions No connection between research objective - analysis - conclusions - proposed actions Questionable acceptability & feasibility