Sara Tobin has over 7 years of experience in sales and account management roles within the natural grocery industry. Her experience includes territory management, sales, customer service, credit management, and business analytics for key accounts such as Whole Foods Market and independent grocery stores. She has a track record of spearheading marketing strategies, securing new clients, and exceeding sales goals through creative merchandising and vendor training.

1. SARA A. TOBIN MOBILE: 202.330.1567
chasesara@gmail.com
13085 Morris Road Unit 13208
Alpharetta, GA 30004
EXPERIENCE
Sales Representative
Laura Crawford Inc. August 2015- May 2016
• Sales representative for national Whole Foods Market key account, including independent grocery
and gift stores. Focusing on Sustainable, Fair Trade, Mission driven apparel, accessories and gift lines
• Territory Management of multiple regions
• Telephone and store level sales
• Serviced stores in the Greater Atlanta area with merchandising, credit and order assistance
• Collaborated with buyers and sales representatives to create better buying practices, and a more
realistic purchasing strategy to target sales growth in addition to reducing seasonal return amounts
• Worked with distributers for ordering and reporting
• Utilized national sales portals for sales and business planning
• Contributed creative marketing strategies for sales growth, greater brand recognition and penetration
• Spearheaded Instagram account for key account represented
• Merchandising interface between accounts and customers
• Provided vision for new merchandising fixtures
• Supervised multiple service and sales representatives, maintaining their schedules using Google
Calendars and Schedulicity
• Utilized Microsoft Office for analytics, suggested orders, and sales reports
• Managed customer contacts using ACT database, Google docs, and SmartSheet
• Credit liaison between customers and key accounts
Brass Ring Sales and Consulting, Greater Atlanta Area
Administrative Assistant/Sales Representative June 2014 - August 2015
• Liaison for large natural grocery chain and Brass Ring Sales vendors
• Managed customer contact lists
• Generated and maintain tracking documents
• Reviewed purchase orders to submit for process
• Collaborated with buyers at the store level to help create orders that meet the specific needs of the
stores demographic and sales; collaborate with buyers to create credits for customer and quarterly
eligible returns
• Accountable for vendor follow-up on outstanding credits
• Spearheaded market research and secure new clients
• Assisted in company wide Search Engine Optimization (SEO)
• Remotely service existing Whole Foods Market Northern California regional stores; serves customer
by selling product, obtaining orders, handling merchandise credits and meeting customer needs
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and
making product recommendations to buyers
Whole Foods Market, Marietta, GA
BCM/Lifestyle Buyer and Visual Merchandiser August 2007- June 2014
• Managed all purchasing, display, merchandising and sales for the Books, Cards, Magazines and
Sports Nutrition products within Whole Body
• Supervised up to 3 team members
• Coordinated and conducted the on-boarding of new team members and buyers

2. • Provided courteous, friendly and efficient customer service; helped customers make educated
decisions regarding their nutritional and body care needs
• Accountable for working with overall financial goals to meet departmental budgets, margins and
inventory targets.
• Reached and exceeded sales goals and KPI
• Worked with external vendors to provide trainings for our staff members to better educate them on
new and existing products, which increased sales by 30% in all department categories.
• Troubleshot specific customer requests to quickly identify and respond to their needs.
• Participated in product launches, book signings and marketing events
• Assisted regional buyer with researching new lines and trends
• Maintained inventory by placing orders, handling returns and running product movement
• Received “Team Member of the Month” 5 times for outstanding sales promotion, product
merchandising and customer service
EDUCATION
Robinson High School, Fairfax, VA Graduated 1998
• Proficient in American Sign Language (ASL)
TECHNICAL SKILLS
Microsoft Office, Excel, Outlook, Google Docs, Windows XP, Internet Explorer, Facebook, Twitter,
Instagram, Tumblr, Google+, Wordpress, Blogspot