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P&C Insurance Claims Professional
312-502-6238
srjones4444@gmail.com
linkedin.com/in/srjones44
Chicago Metro Area
 Reconditioned repair status for
$11.8M value and 9:1 ROI
 Invaluable account management and
software solutions delivery
experience
National Account Manager
May 2014 -
 Industry consultation expert to VC’s
during collision repair consolidation
 Sales, strategy, and technical advisory to P
& C and collision repair industries
VP Auto Claim
Operations
Oct 2009-Jan 2013
Professional Services Consultant
Jan 2013-May 2014
 20% productivity gain in 18 months, $1M
net benefit
 Led $7M BPO business unit transformation
to operational profit margins
Multiple Leadership
positions
Jan 1996-May 2009
 Promoted to open high profile Chicago Claims Service
Center and led to exceeds results in first year.
 Hired, developed and mentored over 10 emerging
leaders to promotional advancements
Alumni
1992
.
“Steve comes with great credentials and I've
been most impressed with his relationship
building skills. Steve is honest and genuine and
then backs that up in the way he handles
himself in a business relationship. His
communications skills are outstanding. He
makes suggestions and comes up with
solutions to challenges. Steve is a man of
integrity and his word is his bond.”
Mark Claypool – President and CEO
“Steve's professionalism and knowledge of the
claims business is complimented by his systems
integration and workflow expertise. Having
worked closely with Steve on many client
implementations and new business development
processes, I appreciated his ability to clearly
comprehend the situation and create favorable
outcomes to achieve the client's goals and ROI.” –
Keith Jones – Former colleague
A strategic and collaborative leadership approach to organizational
transformation, talent development, and operational results.
“Steve is an outstanding leader, able to thoughtfully plan
and implement strategies and tactics to achieve goals. He
is a proven team player with an insatiable appetite for
gaining new experiences and taking on challenging roles,
often when others are hesitant. Continuous improvement,
both individual and organizational, are some of Steve's
many hallmarks.” Tony Barton – Former boss
A few of Steve’s endorsements…
 How the topic relates to your audience
312-502-6238
srjones4444@gmail.com

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Steven R Jones Career

  • 1. P&C Insurance Claims Professional 312-502-6238 srjones4444@gmail.com linkedin.com/in/srjones44 Chicago Metro Area
  • 2.  Reconditioned repair status for $11.8M value and 9:1 ROI  Invaluable account management and software solutions delivery experience National Account Manager May 2014 -  Industry consultation expert to VC’s during collision repair consolidation  Sales, strategy, and technical advisory to P & C and collision repair industries VP Auto Claim Operations Oct 2009-Jan 2013 Professional Services Consultant Jan 2013-May 2014  20% productivity gain in 18 months, $1M net benefit  Led $7M BPO business unit transformation to operational profit margins Multiple Leadership positions Jan 1996-May 2009  Promoted to open high profile Chicago Claims Service Center and led to exceeds results in first year.  Hired, developed and mentored over 10 emerging leaders to promotional advancements Alumni 1992
  • 3. . “Steve comes with great credentials and I've been most impressed with his relationship building skills. Steve is honest and genuine and then backs that up in the way he handles himself in a business relationship. His communications skills are outstanding. He makes suggestions and comes up with solutions to challenges. Steve is a man of integrity and his word is his bond.” Mark Claypool – President and CEO “Steve's professionalism and knowledge of the claims business is complimented by his systems integration and workflow expertise. Having worked closely with Steve on many client implementations and new business development processes, I appreciated his ability to clearly comprehend the situation and create favorable outcomes to achieve the client's goals and ROI.” – Keith Jones – Former colleague A strategic and collaborative leadership approach to organizational transformation, talent development, and operational results. “Steve is an outstanding leader, able to thoughtfully plan and implement strategies and tactics to achieve goals. He is a proven team player with an insatiable appetite for gaining new experiences and taking on challenging roles, often when others are hesitant. Continuous improvement, both individual and organizational, are some of Steve's many hallmarks.” Tony Barton – Former boss A few of Steve’s endorsements…
  • 4.  How the topic relates to your audience