This document outlines 4 steps to creating meaningful content for a brand: 1) Have an authentic story that connects with consumers on a deep level, like Toms' story of helping others through shoe sales. 2) Grow awareness by trying new content formats like social media, blogs, or videos that may not directly address the brand. 3) Engage customers and make a connection through social media interactions. 4) Make a real difference by having content that is visible, understandable, and relevant, and is actively trying to make a positive impact, even if controversial at times, like Patagonia donating sales to environmental groups.