Build your Brand
Build your Org
Mike Leon
mleon@brandheroes.ca
1.416.543.5292
Let’s be honest!
We want our
recruitment efforts to
yield this…
But sometimes the
process of getting
noticed feels like this…
And while we’re at
it…
Marketing and HR
Sometimes feels like
this…
Instead of like this…
Your HR Branding
  Survival Pack
But first a little
about you and a
bit about me…
Who am I?
• President and Chief Brand Hero of Brand Heroes
   • Integrated Marketing Consultancy
       • Brand Strategy and Design
       • Marketing Communications
       • Branded Content


  • MBA and BBA Branding Instructor @ WLU
  • BBA Social Media Instructor
A Little Shameless Self Promotion
The Skinny on Rock Star Branding
• Origin, Opportunity, Values

• Brand like a networker

• Use your stars
  • Both in and out of the organization

• Make your content matter and make it big!
  • It’ll cost less than you think

• Say it loud, but don’t you be the one to say it!
  • Find your greatest influencers and get them to speak about you.
Origin, Opportunity values
• Origin: What’s your brands origin story? Why do you
  exist? Why do you need to? There’s an interesting and
  relevant story here

• Opportunity: What opportunity are you offering your
  customers? How is that opportunity different from any of
  your competitors

• Values: What’s important to your consumers. How do
  your values align with theirs?
Example: Bentley
Example: The Dollar Shave Club
Use Your Stars

• Find the folks who best relate to those you’re targeting
  and show their stories

• Their story first, your story second


• Show them in their element doing exactly what it is
  you’re selling
Example: Freshbooks
Example: My SLC



              Contest Video:
              http://youtu.be/AIrnnSBzo4E

               Campaign Video
              http://bit.ly/10j8d1M
Market like a Networker
• Think about what’s in it for them, not you.

• Don’t just advertise yourself, otherwise you run the risk
  of turning your campaigns into:
  • A flat, one-way marketing channel that simply copies existing
    content from your brochures, rather than generating anything
    new and interactive.

  • Unauthentic, boring content that actually serves to erode and
    destroy brand credibility rather than grow and re-enforce it.

  • Simply advertising, rather than engagement.
Market like a Networker
• Instead think about what makes them tick

• What’s important to them and how can we show, not tell
  them, that our opportunity is meeting those needs head
  on.

• Example:
Highlighting the calibre of select
employees
Leverage Employee Testimonials
Emphasize the power of your culture in
your job descriptions
Make Your Content Matter and Make
 it Big
• Provide on-going industry and subject matter thought leadership.


• Provide an on-going 2-way communications channel that puts your
  consumers in control.

• Provide real-time info on what people are saying about you and
  insights on how this can impact key business decisions.

• Provide competitive differentiation and an on-going, interactive source
  of company engagement that can boost employee recruitment as well
  as business development.
Example Coke:
Or even give them an ability to
influence your offerings:
Say it loud but Don’t be the One to Say it
• Find your greatest influencers and get them to speak
  about you. Ideas include:
• Guest blog for major influencers

• Include re-postings of your blogs


• Pursue customer testimonials that you can post on several social
  media platforms


• But don’t stop there - find creative ways to get your
  customers to tell your stories.
Example: The Fiesta Movement
The Program
• A grassroots social media campaign to promote the new
  Fiesta model
• Placed Fiestas in the hands of 100 social “agents” and
  had them promote Ford’s new vehicle through Twitter,
  blogs, videos, and events


     ...all without spending a dollar on
                traditional media.
Results After 6 Months
 - 4.3 million YouTube views
 - 500,000+ Flickr views
 - 3 million+ Twitter impressions
 - 50,000 interested potential customers, 97% of which
 didn’t own a Ford at the time
 - Sold10,000 units in the first 6 days of sales

• 38% awareness by Gen Y about the product, without
  spending a dollar on traditional advertising

• New chapter - http://www.fiestamovement2.com/
Summary
• Know who you are, but keep checking in with your
  consumers
• Empower and reward your raving fans
  • Find your opinion leaders and empower them to spread
    the good word
• Re-think “Viral.”
  • Think hard about the role you want Viral to play. Is it necessarily the
    right tactic for what you want and are set up to do?
Thank You!
     Mike Leon
   (416) 543-5292
mleon@brandheroes.ca
   brandheroes.ca
   @brandheroes

Branding for HR Pros

  • 1.
    Build your Brand Buildyour Org Mike Leon mleon@brandheroes.ca 1.416.543.5292
  • 2.
  • 3.
    We want our recruitmentefforts to yield this…
  • 5.
    But sometimes the processof getting noticed feels like this…
  • 8.
  • 9.
    Marketing and HR Sometimesfeels like this…
  • 11.
  • 13.
    Your HR Branding Survival Pack
  • 14.
    But first alittle about you and a bit about me…
  • 15.
    Who am I? •President and Chief Brand Hero of Brand Heroes • Integrated Marketing Consultancy • Brand Strategy and Design • Marketing Communications • Branded Content • MBA and BBA Branding Instructor @ WLU • BBA Social Media Instructor
  • 16.
    A Little ShamelessSelf Promotion
  • 17.
    The Skinny onRock Star Branding • Origin, Opportunity, Values • Brand like a networker • Use your stars • Both in and out of the organization • Make your content matter and make it big! • It’ll cost less than you think • Say it loud, but don’t you be the one to say it! • Find your greatest influencers and get them to speak about you.
  • 18.
    Origin, Opportunity values •Origin: What’s your brands origin story? Why do you exist? Why do you need to? There’s an interesting and relevant story here • Opportunity: What opportunity are you offering your customers? How is that opportunity different from any of your competitors • Values: What’s important to your consumers. How do your values align with theirs?
  • 19.
  • 20.
  • 21.
    Use Your Stars •Find the folks who best relate to those you’re targeting and show their stories • Their story first, your story second • Show them in their element doing exactly what it is you’re selling
  • 22.
  • 23.
    Example: My SLC Contest Video: http://youtu.be/AIrnnSBzo4E Campaign Video http://bit.ly/10j8d1M
  • 24.
    Market like aNetworker • Think about what’s in it for them, not you. • Don’t just advertise yourself, otherwise you run the risk of turning your campaigns into: • A flat, one-way marketing channel that simply copies existing content from your brochures, rather than generating anything new and interactive. • Unauthentic, boring content that actually serves to erode and destroy brand credibility rather than grow and re-enforce it. • Simply advertising, rather than engagement.
  • 25.
    Market like aNetworker • Instead think about what makes them tick • What’s important to them and how can we show, not tell them, that our opportunity is meeting those needs head on. • Example:
  • 26.
    Highlighting the calibreof select employees
  • 27.
  • 28.
    Emphasize the powerof your culture in your job descriptions
  • 29.
    Make Your ContentMatter and Make it Big • Provide on-going industry and subject matter thought leadership. • Provide an on-going 2-way communications channel that puts your consumers in control. • Provide real-time info on what people are saying about you and insights on how this can impact key business decisions. • Provide competitive differentiation and an on-going, interactive source of company engagement that can boost employee recruitment as well as business development.
  • 30.
  • 31.
    Or even givethem an ability to influence your offerings:
  • 32.
    Say it loudbut Don’t be the One to Say it • Find your greatest influencers and get them to speak about you. Ideas include: • Guest blog for major influencers • Include re-postings of your blogs • Pursue customer testimonials that you can post on several social media platforms • But don’t stop there - find creative ways to get your customers to tell your stories.
  • 33.
  • 34.
    The Program • Agrassroots social media campaign to promote the new Fiesta model • Placed Fiestas in the hands of 100 social “agents” and had them promote Ford’s new vehicle through Twitter, blogs, videos, and events ...all without spending a dollar on traditional media.
  • 35.
    Results After 6Months - 4.3 million YouTube views - 500,000+ Flickr views - 3 million+ Twitter impressions - 50,000 interested potential customers, 97% of which didn’t own a Ford at the time - Sold10,000 units in the first 6 days of sales • 38% awareness by Gen Y about the product, without spending a dollar on traditional advertising • New chapter - http://www.fiestamovement2.com/
  • 36.
    Summary • Know whoyou are, but keep checking in with your consumers • Empower and reward your raving fans • Find your opinion leaders and empower them to spread the good word • Re-think “Viral.” • Think hard about the role you want Viral to play. Is it necessarily the right tactic for what you want and are set up to do?
  • 37.
    Thank You! Mike Leon (416) 543-5292 mleon@brandheroes.ca brandheroes.ca @brandheroes

Editor's Notes

  • #20 http://www.youtube.com/watch?v=xNcutyDb5JQ
  • #21 http://www.youtube.com/watch?feature=player_embedded&v=ZUG9qYTJMsI
  • #23 http://www.youtube.com/watch?feature=player_embedded&v=-wE_UAM_8Ow
  • #26 http://www.facebook.com/careers/life.php
  • #31 http://www.youtube.com/watch?feature=player_embedded&v=KEBJmZL8G1E
  • #32 http://youtu.be/5K3hLBGO53s
  • #34 http://chapter1.fiestamovement.com