Show Up, Speak Up, Shut Up: How to Be a Good Ally
STC is striving to be a more diverse, equitable, and inclusive organization. But what can members do to be better allies of people in underserved groups? In this presentation you will learn eight ways you can become a better ally:
• Educate yourself
• Share what you know
• Amplify diverse voices & perspectives
• Support the livelihood of diverse people
• Remember that a diverse person is an individual
• Support diverse people that you know
• Celebrate accomplishments
• Know that allyship is a growing process
Show up, speak up, shut up: How to be a good ally with Viqui Dill #STC_Spectr...Viqui Dill
STC is striving to be a more diverse, equitable and inclusive organization. But what can members do to be better allies of people in underserved groups? In this presentation you will learn eight ways you can become a better ally: Educate yourself; Share what you know; Amplify diverse voices & perspectives; Support the livelihood of diverse people; Remember that a diverse person is an individual; Support diverse people that you know; Celebrate accomplishments; and Know that allyship is a growing process.
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
Show up, speak up, shut up: How to be a good ally with Viqui DillViqui Dill
This presentation has been revised. See the newest version here https://www.slideshare.net/viqui_dill/show-up-speak-up-shut-up-how-to-be-a-good-ally-with-viqui-dill-revised
STC is striving to be a more diverse, equitable and inclusive organization. But what can members do to be better allies of people in underserved groups? In this presentation you will learn eight ways you can become a better ally: Educate yourself; Share what you know; Amplify diverse voices & perspectives; Support the livelihood of diverse people; Remember that a diverse person is an individual; Support diverse people that you know; Celebrate accomplishments; and Know that allyship is a growing process.
Show up, speak up, shut up: How to be a good ally with Viqui Dill #Conduit21 ...Viqui Dill
STC is striving to be a more diverse, equitable and inclusive organization. But what can members do to be better allies of people in underserved groups? In this presentation you will learn eight ways you can become a better ally: Educate yourself; Share what you know; Amplify diverse voices & perspectives; Support the livelihood of diverse people; Remember that a diverse person is an individual; Support diverse people that you know; Celebrate accomplishments; and Know that allyship is a growing process.
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
7 Days of Genius: March 5-12, 2017
This March, 92nd Street Y launches 7 Days of Genius — a weeklong festival that connects people around the world to explore the concept of genius for social good through live events, community meet ups in 50+ locations, digital and broadcast content.
This year’s 7 Days of Genius theme is Create for Good. We’ve identified 7 global challenges: health and wellness, empathy, access to the arts, migration and displacement, reliable news and information, sustainable cities, and equality. We will use these themes as a jumping off point to discuss, debate and identify “genius” solutions to the issues we all face.
Join us by organizing a meet-up or event for your community around one of the 7 challenges above. Then, share your ideas/photos/comments on social media with #7DaysofGenius. 92Y will retweet and share.
For more information, please visit http://www.92y.org/genius or contact jmashack@92y.org.
APWA PWX Innovations - How Did They Do That?Jim Proce
The APWA Reporter Series, “How Did They Do That?” comes to life in this fast-paced presentation format where members of the Leadership and Management Committee and other authors of the series, discuss their projects and innovative techniques they have employed in their agencies.
Some of the discussion points may be from past articles, as well as exploring the common philosophies that drive, sustain, and but with this group we guarantee there will be some surprises and ideas you will be able to take home and easily replicate in your agency.
Speakers will tell their stories by framing the problem, sharing the inspiration and explaining the solutions for each project, innovation and topic, while exploring the necessity to drive innovation in organizations.
The group will explore the common drivers of innovation, identifying and addressing the obstacles, fostering the cultural influences and answering the how to sell, sustain, and excite innovative culture.
Around every corner we turn these days we hear about social media, bloggers, social networking. The list goes on and on. Using social media is just one tool in your outreach toolbox. Social media is an entry point and can be used as part of a larger plan to help you achieve your goals. Using Beth Kanter’s social media theory of Crawl, Walk, Run, Fly participants will plan their social media activities in easily accessible ways that help to serve organizational goals. Emily Davis will share the best practices for you and your organization no matter what your level of experience or comfort is with social media.
Around every corner we turn these days we hear about social media, bloggers, social networking. The list goes on and on. Using social media is just one tool in your outreach toolbox. Social media is an entry point and can be used as part of a larger plan to help you achieve your goals. Using Beth Kanter’s social media theory of Crawl, Walk, Run, Fly participants will plan their social media activities in easily accessible ways that help to serve organizational goals. Emily Davis will share the best practices for you and your organization no matter what your level of experience or comfort is with social media.
The use of social media as a communications and fundraising tool is becoming essential for charitable organizations, but does your nonprofit have a clear strategy for how social media can be used to raise funds? Learning ways to leverage social media for your cultivation and stewardship strategies will benefit the fundraising efforts in your organization.
In this training we will:
• Investigate strategies for your organization to raise money online.
• Learn how to steward current donors through social media channels.
• Identify and engage online organizational ambassadors who can connect your cause to new supporters.
Show up, speak up, shut up: How to be a good ally with Viqui Dill #STC_Spectr...Viqui Dill
STC is striving to be a more diverse, equitable and inclusive organization. But what can members do to be better allies of people in underserved groups? In this presentation you will learn eight ways you can become a better ally: Educate yourself; Share what you know; Amplify diverse voices & perspectives; Support the livelihood of diverse people; Remember that a diverse person is an individual; Support diverse people that you know; Celebrate accomplishments; and Know that allyship is a growing process.
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
Show up, speak up, shut up: How to be a good ally with Viqui DillViqui Dill
This presentation has been revised. See the newest version here https://www.slideshare.net/viqui_dill/show-up-speak-up-shut-up-how-to-be-a-good-ally-with-viqui-dill-revised
STC is striving to be a more diverse, equitable and inclusive organization. But what can members do to be better allies of people in underserved groups? In this presentation you will learn eight ways you can become a better ally: Educate yourself; Share what you know; Amplify diverse voices & perspectives; Support the livelihood of diverse people; Remember that a diverse person is an individual; Support diverse people that you know; Celebrate accomplishments; and Know that allyship is a growing process.
Show up, speak up, shut up: How to be a good ally with Viqui Dill #Conduit21 ...Viqui Dill
STC is striving to be a more diverse, equitable and inclusive organization. But what can members do to be better allies of people in underserved groups? In this presentation you will learn eight ways you can become a better ally: Educate yourself; Share what you know; Amplify diverse voices & perspectives; Support the livelihood of diverse people; Remember that a diverse person is an individual; Support diverse people that you know; Celebrate accomplishments; and Know that allyship is a growing process.
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
7 Days of Genius: March 5-12, 2017
This March, 92nd Street Y launches 7 Days of Genius — a weeklong festival that connects people around the world to explore the concept of genius for social good through live events, community meet ups in 50+ locations, digital and broadcast content.
This year’s 7 Days of Genius theme is Create for Good. We’ve identified 7 global challenges: health and wellness, empathy, access to the arts, migration and displacement, reliable news and information, sustainable cities, and equality. We will use these themes as a jumping off point to discuss, debate and identify “genius” solutions to the issues we all face.
Join us by organizing a meet-up or event for your community around one of the 7 challenges above. Then, share your ideas/photos/comments on social media with #7DaysofGenius. 92Y will retweet and share.
For more information, please visit http://www.92y.org/genius or contact jmashack@92y.org.
APWA PWX Innovations - How Did They Do That?Jim Proce
The APWA Reporter Series, “How Did They Do That?” comes to life in this fast-paced presentation format where members of the Leadership and Management Committee and other authors of the series, discuss their projects and innovative techniques they have employed in their agencies.
Some of the discussion points may be from past articles, as well as exploring the common philosophies that drive, sustain, and but with this group we guarantee there will be some surprises and ideas you will be able to take home and easily replicate in your agency.
Speakers will tell their stories by framing the problem, sharing the inspiration and explaining the solutions for each project, innovation and topic, while exploring the necessity to drive innovation in organizations.
The group will explore the common drivers of innovation, identifying and addressing the obstacles, fostering the cultural influences and answering the how to sell, sustain, and excite innovative culture.
Around every corner we turn these days we hear about social media, bloggers, social networking. The list goes on and on. Using social media is just one tool in your outreach toolbox. Social media is an entry point and can be used as part of a larger plan to help you achieve your goals. Using Beth Kanter’s social media theory of Crawl, Walk, Run, Fly participants will plan their social media activities in easily accessible ways that help to serve organizational goals. Emily Davis will share the best practices for you and your organization no matter what your level of experience or comfort is with social media.
Around every corner we turn these days we hear about social media, bloggers, social networking. The list goes on and on. Using social media is just one tool in your outreach toolbox. Social media is an entry point and can be used as part of a larger plan to help you achieve your goals. Using Beth Kanter’s social media theory of Crawl, Walk, Run, Fly participants will plan their social media activities in easily accessible ways that help to serve organizational goals. Emily Davis will share the best practices for you and your organization no matter what your level of experience or comfort is with social media.
The use of social media as a communications and fundraising tool is becoming essential for charitable organizations, but does your nonprofit have a clear strategy for how social media can be used to raise funds? Learning ways to leverage social media for your cultivation and stewardship strategies will benefit the fundraising efforts in your organization.
In this training we will:
• Investigate strategies for your organization to raise money online.
• Learn how to steward current donors through social media channels.
• Identify and engage online organizational ambassadors who can connect your cause to new supporters.
Breaking the Code of Interview Implicit Bias to Value Different Gender Competencies
Bonita Banducci, Banducci Consulting
Live at Santa Clara University - Room #330C located on the 3rd floor of the Learning Commons
Session Length: 1 hour
Implicit Bias Workshops and exercises are being shared widely on the internet. Some of the solutions are:
"Determine precisely what skills and attributes you are hiring for."
"Ask exactly the same questions to each candidate."
But what about the implicit bias in determining what skills you are valuing--beyond traditional management and leadership competencies?
How can interviewers recognize the often invisible, unarticulated, undervalued and often misinterpreted competencies of more "relational and collectivist" people--often women and men and women from different cultures?
Bonita Banducci teaches Gender and Engineering class in Santa Clara University's School of Engineering Graduate Program. In video and cartoon representation as well as in person, her students apply Gender Competence®--understanding and skills to work with gender (and cultural) differences as competencies--to job interviews both as the interviewer and the interviewee, as men and women. They show how to "mine the gold" of difference for the best candidate AND to get the job as the best candidate while establishing the value of relational competencies in the workplace and marketplace.
Stories Matter: Equity in Storytelling for the Digital AgeSee3 Communications
Video and other digital storytelling are critical tools for nonprofits as they seek to communicate, educate, and fundraise. But storytelling also represent a minefield for organizations seeking to promote racial equity and diversity. Organizational stories can reinforce existing biases or become critical tools in the fight for inclusion.
How do we manage these challenges? How does our storytelling relate to our overall work in promoting equity and diversity?
In this session, we’ll look at some principles of equity in storytelling and hear from practitioners about how they navigate the competing priorities, access issues, and work against their own personal and organizational biases. We’ll also look at tools and technology that can help us create more inclusive and participatory storytelling structures.
How To Talk About Legacy Giving Without Seeming CreepyBloomerang
https://bloomerang.co/resources/webinars/
Claire Axelrad, J.D., CFRE will explain how fundraisers can persuade ‘powers that be’ that they should actively promote legacy giving, even (especially) now.
Rotarians are our best brand ambassadors, and the ideal
spokespeople for communicating the value we bring to the
communities we serve around the world. Come learn about
the new public image resources you can use to increase
others’ understanding of Rotary and inspire them to take
action, or even become members.
Social Change Storytelling Workshop at Parsons Design Studies SymposiumLee-Sean Huang
Slides from my Social Change Storytelling workshop at the Design Studies Symposium at Parsons The New School for Design, March 2014
http://adht.parsons.edu/designstudies/2014/03/07/
Presented at the Colorado Nonprofit Association Fall Conference 2014 #fallconf14
Identify your organization on the social media path continuum to take active steps to success. Using Beth Kanter's social media theory of Crawl, Walk, Run, Fly, examine social media opportunities to serve organizational goals.
From Working Across Generations to Liquid Leadership, harnessing multi-generational leadership is a clear and present priority. Four generations in the workplace present a challenge for getting the most out of each generation to serve your mission.
Luckily, there are resources available that explain the characteristics of each generation, what motivates them, and strategies that leverage the best leadership qualities no matter the age. Join HUB Boulder and EDA Consulting for Leadership Across Generations to learn practical ways to build up current leaders in your organization and prepare the path to new leadership. In this training you will:
- Understand leadership dynamics and challenges among the four generations.
- Identify strategic and attainable solutions to bringing the gap among generations.
- Find a more inclusive approach to working with next generation leadership.
- Learn how to best motivate staff leadership across generations.
Free yourself from the “testing culture” and unleash your creative beast! From high-tech to no-tech, practical ways to get students, teachers, and parents to be active designers and tinkerers. (V2 from presentation at ISTE 2012)
Building as you go – digital product design for smaller charitiesCharityComms
Kathryn Excell, head of digital, MQ: Transforming Mental Health
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
If you're reading this, it is because you wish to know what it is like to suffer from autism from the perspective of someone on the spectrum. Why you should want such a thing is beyond my comprehension. Was it a child of your own who also suffers? Or was it, perhaps, a morbid curiosity? I'm telling you right now, if you're looking for some words to inspire hope then you can stop reading right now. I'm a thirty-year-old who delivers pizza and still lives with his parents, I have none to give.
Breaking the Code of Interview Implicit Bias to Value Different Gender Competencies
Bonita Banducci, Banducci Consulting
Live at Santa Clara University - Room #330C located on the 3rd floor of the Learning Commons
Session Length: 1 hour
Implicit Bias Workshops and exercises are being shared widely on the internet. Some of the solutions are:
"Determine precisely what skills and attributes you are hiring for."
"Ask exactly the same questions to each candidate."
But what about the implicit bias in determining what skills you are valuing--beyond traditional management and leadership competencies?
How can interviewers recognize the often invisible, unarticulated, undervalued and often misinterpreted competencies of more "relational and collectivist" people--often women and men and women from different cultures?
Bonita Banducci teaches Gender and Engineering class in Santa Clara University's School of Engineering Graduate Program. In video and cartoon representation as well as in person, her students apply Gender Competence®--understanding and skills to work with gender (and cultural) differences as competencies--to job interviews both as the interviewer and the interviewee, as men and women. They show how to "mine the gold" of difference for the best candidate AND to get the job as the best candidate while establishing the value of relational competencies in the workplace and marketplace.
Stories Matter: Equity in Storytelling for the Digital AgeSee3 Communications
Video and other digital storytelling are critical tools for nonprofits as they seek to communicate, educate, and fundraise. But storytelling also represent a minefield for organizations seeking to promote racial equity and diversity. Organizational stories can reinforce existing biases or become critical tools in the fight for inclusion.
How do we manage these challenges? How does our storytelling relate to our overall work in promoting equity and diversity?
In this session, we’ll look at some principles of equity in storytelling and hear from practitioners about how they navigate the competing priorities, access issues, and work against their own personal and organizational biases. We’ll also look at tools and technology that can help us create more inclusive and participatory storytelling structures.
How To Talk About Legacy Giving Without Seeming CreepyBloomerang
https://bloomerang.co/resources/webinars/
Claire Axelrad, J.D., CFRE will explain how fundraisers can persuade ‘powers that be’ that they should actively promote legacy giving, even (especially) now.
Rotarians are our best brand ambassadors, and the ideal
spokespeople for communicating the value we bring to the
communities we serve around the world. Come learn about
the new public image resources you can use to increase
others’ understanding of Rotary and inspire them to take
action, or even become members.
Social Change Storytelling Workshop at Parsons Design Studies SymposiumLee-Sean Huang
Slides from my Social Change Storytelling workshop at the Design Studies Symposium at Parsons The New School for Design, March 2014
http://adht.parsons.edu/designstudies/2014/03/07/
Presented at the Colorado Nonprofit Association Fall Conference 2014 #fallconf14
Identify your organization on the social media path continuum to take active steps to success. Using Beth Kanter's social media theory of Crawl, Walk, Run, Fly, examine social media opportunities to serve organizational goals.
From Working Across Generations to Liquid Leadership, harnessing multi-generational leadership is a clear and present priority. Four generations in the workplace present a challenge for getting the most out of each generation to serve your mission.
Luckily, there are resources available that explain the characteristics of each generation, what motivates them, and strategies that leverage the best leadership qualities no matter the age. Join HUB Boulder and EDA Consulting for Leadership Across Generations to learn practical ways to build up current leaders in your organization and prepare the path to new leadership. In this training you will:
- Understand leadership dynamics and challenges among the four generations.
- Identify strategic and attainable solutions to bringing the gap among generations.
- Find a more inclusive approach to working with next generation leadership.
- Learn how to best motivate staff leadership across generations.
Free yourself from the “testing culture” and unleash your creative beast! From high-tech to no-tech, practical ways to get students, teachers, and parents to be active designers and tinkerers. (V2 from presentation at ISTE 2012)
Building as you go – digital product design for smaller charitiesCharityComms
Kathryn Excell, head of digital, MQ: Transforming Mental Health
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Similar to #STC21 Show up. Speak up. Shut up. How to be a better #a11y (20)
If you're reading this, it is because you wish to know what it is like to suffer from autism from the perspective of someone on the spectrum. Why you should want such a thing is beyond my comprehension. Was it a child of your own who also suffers? Or was it, perhaps, a morbid curiosity? I'm telling you right now, if you're looking for some words to inspire hope then you can stop reading right now. I'm a thirty-year-old who delivers pizza and still lives with his parents, I have none to give.
#Powerofstory: the cultural program that got me clicksViqui Dill
My current job is to do internal communications within my company for IT. It’s my job to help four thousand employees make friends with our programs, especially the much avoided Microsoft Office 365 suite of products. This presentation will explain how I was able to leverage our corporate #PowerOfStory program to engage employees online and help them get over the fear of change to be able to use the tools for content management and communication.
#PowerOfStory: the cultural program that got me clicksViqui Dill
My current job is to do internal communications within my company for IT. It’s my job to help four thousand employees make friends with our programs, especially the much avoided Microsoft Office 365 suite of products. This presentation will explain how I was able to leverage our corporate #PowerOfStory program to engage employees online and help them get over the fear of change to be able to use the tools for content management and communication.
#PowerOfStory: The cultural program that got me clicksViqui Dill
My current job is to do internal communications within my company for IT. It’s my job to help four thousand employees make friends with our programs, especially the much avoided Microsoft Office 365 suite of products. This presentation will explain how I was able to leverage our corporate #PowerOfStory program to engage employees online and help them get over the fear of change to be able to use the tools for content management and communication.
On track! Running an effective meeting is more than the agenda - Summit versionViqui Dill
This is the version of my talk that will be presented at the 2017 STC Summit.
Every techcomm project includes a series of meetings. Requirements gathering and status updates are a necessary part of every project. But attending a meeting means that team members are not making progress on tasks or deliverables. How can we ensure that we make the most of this necessary evil?
This presentation will offer proven solutions for meeting management. Starting up front with an engaging icebreaker, gathering expectations about what should be accomplished during the meeting, and then collecting feedback at the end will make your meeting more effective and your team more productive.
This presentation will be interactive and engaging. Come prepared to participate, share, laugh, and interrupt. Bring it on!
On track! Running an effective meeting is more than the agenda - Conduit versionViqui Dill
This is the version of my talk that was presented at the 2017 Conduit conference for the STC PMC chapter.
Every techcomm project includes a series of meetings. Requirements gathering and status updates are a necessary part of every project. But attending a meeting means that team members are not making progress on tasks or deliverables. How can we ensure that we make the most of this necessary evil?
This presentation will offer proven solutions for meeting management. Starting up front with an engaging icebreaker, gathering expectations about what should be accomplished during the meeting, and then collecting feedback at the end will make your meeting more effective and your team more productive.
This presentation will be interactive and engaging. Come prepared to participate, share, laugh, and interrupt. Bring it on!
From Fred Flintstone to George Jetson: Creating Tension in Training Increases...Viqui Dill
The objective of a good training program is adoption and excellent field execution. This presentation is about how to use a combination of traditional training deliverables and old school psychology to gain user buy-in and achieve a successful launch. We’ll talk about how my company uses cartoons and countdowns to ensure that users seek out training and have a stake in adoption and field execution excellence.
Whether we create video, user assistance, classroom training, or documentation, what we really want is a group of folks who use the product to do an excellent job with little or no effort and make no mistakes. Creating good training is less about the deliverable and more about building the right relationship.
How Professional Organizations Can Help Your CareerViqui Dill
Where do you think Technical Communication will be 5 years from now? What can you do now to be ready for the coming changes?
Joining a professional organization can help you keep up with the changing world of Technical Communication through continuous learning, certification, and networking.
#masonstc #STCorg
Saying Thank You. Saying I'm Sorry. When #TechComm goes all wrongViqui Dill
Did you ever make a big public mistake?
What did you do to make it right?
This presentation looks at mistakes I have made in Technical Communication and what I did to
TIMING IS EVERYTHING
TUTORIAL PACING
Viqui Dill, Technical Communications Leader, American Woodmark Corporation
Tutorials need to be paced carefully. Too fast and folks don't learn. Too slow and they lose interest. This presentation discusses how to find a balance so that your tutorials are both engaging and effective, so that the pace is just right. Highlights include designing for the audience: creating engaged students by giving them what they need—to See/hear/touch, time to reflect, and to know what’s next; creating well-paced material that is “sticky”.
Technical Communicators are often the face or the voice of a technical organization. When users are in trouble, they go to the online help. When we admit we had a bug and have to fix it, users find out about it in the release notes. Whether we need to say "I'm sorry it's confusing" or "I'm sorry it's broken", we need a Technical Communicator to carry the message. This presentation will discuss some of my personal experiences when technical things go wrong and several meaningful yet fun ways I found for saying "I'm sorry" and "thank you for your understanding". This presentation involves toys!
Let Me Touch It: Don’t Demo Your TrainingViqui Dill
We have long understood that most folks learn by doing. We don't want to just watch somebody else do something, we want to try it out for ourselves. Then why are we so prone to design our own training sessions as a slow death-by-PowerPoint? We have to rethink our own training programs so that students get to touch as well as see and hear. This takes a little planning but it's worth the extra effort.
The STC Leadership Program provides information about the direction of STC and it helps STC community leaders share ideas. For details about the program content, see the slides and additional handouts linked as coverage for this session. All STC community leaders are invited to attend.
We'll look at two social media success stories and discuss why each one was successful. We'll begin with a look into EdgeRank, Facebook's algorithm for prioritizing the New Feed.
Then we'll talk about a Facebook success for a 501c3. We planned a celebration for an organization of 10 people and got 100 people in attendance We'll look at another story about a group of folks who thought Facebook was either a toy or evil. We were able to get folks on board and raise money for the homeless in my town using Facebook.
We'll look at other social media outlets and introduce the Pew Research Center's internet data. We'll have a lively discussion and plenty of time for attendees to share their own successes and ask questions of the group.
Leadership Day takes place Sunday, 18 May, from 8:00 AM-12:30 PM, in the Ellis Room of the Hyatt Regency Phoenix. http://lanyrd.com/scycxf
The Leadership Day program will be published in early 2014. All community leaders are invited to attend. There is a small surcharge for this event. Email Elaine Gilliam to register if you did not do so when registering for the Summit.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Senior Project and Engineering Leader Jim Smith.pdf
#STC21 Show up. Speak up. Shut up. How to be a better #a11y
1. Show up, speak up,
shut up
How to be a good ally
Viqui Dill (she/her)
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
2. Takeaways:
•Understanding privilege
•Who can be an ally?
•What does allyship look like?
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
3. #MeToo:
•1978
•First woman engineer
at a chemical plant
•https://viquidill.wordpre
ss.com/2016/11/12/197
8-my-personal-
harassment-story/
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
4. Today:
• Models of diversity
• Understanding privilege
• Who can be an ally?
• What does allyship look like?
• Resources
• Q&A
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
5. Today:
• Models of diversity
• Understanding privilege
• Who can be an ally?
• What does allyship look like?
• Resources
• Q&A
Biological Model
• “Cure” autism
• Sound educated
• Be less emotional
Social Model
• How is society exclusive?
• How can we increase services and
accommodations?
• How can we reduce oppression by
letting go of questionable norms?
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
6. Today:
• Models of diversity
• Understanding privilege
• Who can be an ally?
• What does allyship look like?
• Resources
• Q&A
Social Model
• How is society exclusive?
• How can we increase
understanding, services and
accommodations?
• How can we reduce oppression by
letting go of questionable norms?
Acceptance of differences
• Neurodiversity
• Appreciation rather than color
blindness
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
7. Today:
• Models of diversity
• Understanding privilege
• Who can be an ally?
• What does allyship look like?
• Resources
• Q&A
Discrimination or negative bias
against individuals with
differences
• Obvious/Systemic
• Healthcare
• Employment
• Subtle/person-to-person
• Lack of empathy, meet our norms
• Erasure of sexuality, childlike view
• Being seen as an “inspiration”
• Google “unconscious bias test”
• Self awareness is hard
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
8. Today:
• Models of diversity
• Understanding privilege
• Who can be an ally?
• What does allyship look like?
• Resources
• Q&A
Who can be an ally?
• Anyone with privilege on a
particular axis who makes a choice
What does allyship look like?
• Personal
• Take action
• Not performative
• Check in about the intent and
impact of an action
Self awareness is hard
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
9. What does allyship look
like?
1. Educate yourself
2. Share what you know
3. Amplify diverse voices &
perspectives
4. Support the livelihood of diverse
people
5. Remember that a diverse person
is an individual
6. Support diverse people that you
know
7. Celebrate accomplishments
8. Know that allyship is a growing
process
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
10. What does allyship look
like?
1. Educate yourself
2. Share what you know
3. Amplify diverse voices &
perspectives
4. Support the livelihood of diverse
people
5. Remember that a diverse person
is an individual
6. Support diverse people that you
know
7. Celebrate accomplishments
8. Know that allyship is a growing
process
• Look for content by community members
• See “What is Ableism, and Why Does It
Matter?” by Abi Bettle-Shaffer
• Listen FOR stories
• Before going to a diverse person with a
question, learn on your own
• Do your own intellectual and emotional work
• Learn about privilege language
• See “You don't say! - A discussion on
Inclusive Language in TechComm” WDCB
Chapter June 24
• Check out advocacy organizations
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
11. What does allyship look
like?
1. Educate yourself
2. Share what you know
3. Amplify diverse voices &
perspectives
4. Support the livelihood of diverse
people
5. Remember that a diverse person
is an individual
6. Support diverse people that you
know
7. Celebrate accomplishments
8. Know that allyship is a growing
process
Have conversations
• Family and friends
• At work
• Public venues
• exchange Mennonite Council
• Social media
Make real changes
• Style guides
• Song lyrics and other content
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
12. What does allyship look
like?
1. Educate yourself
2. Share what you know
3. Amplify diverse voices &
perspectives
4. Support the livelihood of diverse
people
5. Remember that a diverse person
is an individual
6. Support diverse people that you
know
7. Celebrate accomplishments
8. Know that allyship is a growing
process
Look for opportunities where you can
create space for diverse people to
directly express their thoughts
• Ask yourself where you can step back so
the voice can be heard
• Black History Month 2020
• Be wary of positioning yourself as a leader
of the conversation
• VMC strategy
• Ask for more representation in
mainstream media
• Credit diverse people for their thoughts
and compensate them
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
13. What does allyship look
like?
1. Educate yourself
2. Share what you know
3. Amplify diverse voices &
perspectives
4. Support the livelihood of
diverse people
5. Remember that a diverse person
is an individual
6. Support diverse people that you
know
7. Celebrate accomplishments
8. Know that allyship is a growing
process
• Buy from diversity-owned
businesses, artists and share
your favorites with others
• Compensate for their work,
including intellectual work
• Hire diverse people
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
14. What does allyship look
like?
1. Educate yourself
2. Share what you know
3. Amplify diverse voices &
perspectives
4. Support the livelihood of diverse
people
5. Remember that a diverse
person is an individual
6. Support diverse people that you
know
7. Celebrate accomplishments
8. Know that allyship is a growing
process
• Vulnerability of sharing a
diagnosis
• Treat with respect
• All individuals are different
• Ask what can increase
their comfort
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
15. What does allyship look
like?
1. Educate yourself
2. Share what you know
3. Amplify diverse voices &
perspectives
4. Support the livelihood of diverse
people
5. Remember that a diverse person
is an individual
6. Support diverse people that
you know
7. Celebrate accomplishments
8. Know that allyship is a growing
process
• Draw attention when they’re not
getting attention
• As soon as parties are listening,
pass the mic
• Add your pronouns to your profile
• Be a #TechComm mentor
• Read “Inclusive Language: The
Right Thing to Do” by Larry Kunz in
Intercom
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
16. What does allyship look
like?
1. Educate yourself
2. Share what you know
3. Amplify diverse voices &
perspectives
4. Support the livelihood of diverse
people
5. Remember that a diverse person
is an individual
6. Support diverse people that you
know
7. Celebrate accomplishments
8. Know that allyship is a growing
process
• Be wary of framing diversity
through a negative lens
• Be sincere
• Seeing the person as an
“inspiration” can be a display of
your own privilege
• Compliment behavior and
accomplishments, not
appearance
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
17. What does allyship look
like?
1. Educate yourself
2. Share what you know
3. Amplify diverse voices &
perspectives
4. Support the livelihood of diverse
people
5. Remember that a diverse person
is an individual
6. Support diverse people that you
know
7. Celebrate accomplishments
8. Know that allyship is a
growing process
• We’re going to blow it.
• We’re going to over function.
• We’re going to under function.
• Hold yourself accountable.
• Once you know better, do better.
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
18. Today:
• Models of diversity
• Understanding privilege
• Who can be an ally?
• What does allyship look like?
• Resources
• Q&A
• Inclusion Starts With I
https://youtu.be/2g88Ju6nkcg
• Intercom
https://www.stc.org/intercom/2021/
05/inclusive-language-the-right-
thing-to-do/
• University of Virginia’s Supporting
Transformative Autism Research
https://curry.virginia.edu/faculty-
research/centers-labs-
projects/supporting-transformative-
autism-research-star
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
19. Today:
• Models of diversity
• Understanding privilege
• Who can be an ally?
• What does allyship look like?
• Resources
• Q&A
• STC Diversity, Equity, and
Inclusion Advisory Panel
https://www.stc.org/committees/dei
ap/
• DEI-STC channel in Slack
https://stc-
communities.slack.com/archives/C
017TPP38KH
• WDCB Chapter webinar
https://www.eventbrite.com/e/you-
dont-say-a-discussion-on-
inclusive-language-in-techcomm-
tickets-154159584467
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y
20. Takeaways:
•Understanding privilege
•Who can be an ally?
•What does allyship look like?
@viqui_dill #STC21 #Conduit21 #STC_Spectrum_2021 #TechComm #Diversity #Equity #Inclusion #a11y