#PowerOfStory: The cultural program that got me clicks

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My current job is to do internal communications within my company for IT. It’s my job to help four thousand employees make friends with our programs, especially the much avoided Microsoft Office 365 suite of products. This presentation will explain how I was able to leverage our corporate #PowerOfStory program to engage employees online and help them get over the fear of change to be able to use the tools for content management and communication.

Leadership & Management

#PowerOfStory
The cultural program that got me clicks
Viqui Dill
American Woodmark
STC WDCB Chapter & STC IDL SIG
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Icebreaker!
Who is this?
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Icebreaker!
Who is this?
Jesus of Nazareth
(not really a photo)
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Icebreaker!
Who is this?
Harriet Elisabeth Beecher
Stowe (June 14, 1811 –
July 1, 1896)
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Icebreaker!
Who is this?
Walter Elias Disney
(December 5, 1901 –
December 15, 1966)
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Icebreaker!
Who is this?
Fred McFeely Rogers
(March 20, 1928 –
February 27, 2003)
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Icebreaker!
Who is this?
Bruce Frederick Joseph
Springsteen (born
September 23, 1949)
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Icebreaker!
Who is this?
Sheryl Kara Sandberg
(born August 28, 1969)
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Icebreaker!
Who is this?
Alexandria Ocasio-Cortez
(born October 13, 1989)
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Icebreaker
What do they all have in common?
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Icebreaker
What do they all have in common? They told stories that changed the world.
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

About storytelling
● Stories change hearts
● Stories sell merchandise
● Stories win political campaigns
● Stories make training sticky
● Stories communicate best
practice in technical
communication
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

About my job
● Technical Communications Leader
● Internal communication, training and evangelism
● Client base includes 4,000 employees with system access
as well as 7,000 hourly employees with no access
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

About the tools
● Microsoft Office 365
○ Outlook, Excel, Word, PowerPoint, OneNote
■ Old and beloved
○ SharePoint, Teams, Groups, Yammer, Stream, Video,
Forms, Delve
■ New and scary
○ Log in with two factor authentication
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

About #PowerOfStory
● Started as lunch and learn with Key Manager speakers
● Grew to all employees brave enough
● Honest, first person
● Free food
● Scrapbook pages
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Add Yammer
● Announcements
● Video
● Photos
● #PowerOfStory hashtag
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Want lunch?
● Random lunch orders
○ Email for special needs
○ Oversharing special needs
● Excel surveys
● MS Forms
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Add video
● O365 Video
● Stream
● #PowerOfStory hashtag
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Scrapbook pages
● SharePoint
● Delve blogs
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Sign Up for events
● SharePoint calendar
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Ideas for including stories in TechComm
● Photos and videos to the cloud apps
● Scrapbook pages to the cloud apps
● Scenarios in eLearning
● Testimonials and comments in user assistance
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Questions?
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Connect with me
● Bio
http://wdcb.stcwdc.org/about-us/chapter-bios/dill-bio/
● Blog
https://viquidill.wordpress.com/
● Email
social_media@stcwdc.org
● @viqui_dill
https://twitter.com/viqui_dill
● Linked In
http://www.linkedin.com/pub/viqui-dill
● Facebook
https://www.facebook.com/viqui.dill
#STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

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在线办理(Murdoch毕业证书)莫道克大学毕业证电子版成绩单一模一样

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学校原件一模一样【微信：741003700 】《(Murdoch毕业证书)莫道克大学毕业证电子版成绩单》【微信：741003700 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700 【主营项目】一.毕业证【q微741003700】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微741003700】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

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在线办理(UVic毕业证书)维多利亚大学毕业证录取通知书一模一样

tdt5v4b

学校原件一模一样【微信：741003700 】《(UVic毕业证书)维多利亚大学毕业证》【微信：741003700 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700 【主营项目】一.毕业证【q微741003700】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微741003700】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

W.H.Bender Quote 65 - The Team Member and Guest Experience

William (Bill) H. Bender, FCSI

SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....

juniourjohnstone

Training- integrated management system (iso)

akaash13

Case Analysis - The Sky is the Limit | Principles of Management

A. F. M. Rubayat-Ul Jannat

The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread. Key takeaways: Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology. Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location. Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks? Discussion questions: Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology. External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries. Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns. Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.

CV Ensio Suopanki1.pdf ENGLISH Russian Finnish German

EUS+ Management & Consulting Excellence

Protected Workmen required today for growth

rivaraj2711

原版制作(CDU毕业证书)查尔斯达尔文大学毕业证PDF成绩单一模一样

tdt5v4b

学校原件一模一样【微信：741003700 】《(CDU毕业证书)查尔斯达尔文大学毕业证PDF成绩单》【微信：741003700 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700 【主营项目】一.毕业证【q微741003700】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微741003700】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

W.H.Bender Quote 66 - ServPoints Sequence of Service™ should be Identified fo...

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SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....

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#PowerOfStory: The cultural program that got me clicks

1. #PowerOfStory The cultural program that got me clicks Viqui Dill American Woodmark STC WDCB Chapter & STC IDL SIG #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

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19. About my job ● Technical Communications Leader ● Internal communication, training and evangelism ● Client base includes 4,000 employees with system access as well as 7,000 hourly employees with no access #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

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40. Ideas for including stories in TechComm ● Photos and videos to the cloud apps ● Scrapbook pages to the cloud apps ● Scenarios in eLearning ● Testimonials and comments in user assistance #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

41. Questions? #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

42. Connect with me ● Bio http://wdcb.stcwdc.org/about-us/chapter-bios/dill-bio/ ● Blog https://viquidill.wordpress.com/ ● Email social_media@stcwdc.org ● @viqui_dill https://twitter.com/viqui_dill ● Linked In http://www.linkedin.com/pub/viqui-dill ● Facebook https://www.facebook.com/viqui.dill #STC19 #Interchange2018 #PowerOfStory: The cultural program that got me clicks @Viqui_Dill 10/26/2018

Editor's Notes

Viqui would love to connect with you. Email her at social_media@stcwdc.org, follow her on twitter @viqui_dill https://twitter.com/viqui_dill, connect with her on Linked In http://www.linkedin.com/pub/viqui-dill/15/79/7a5, or make her your friend on Facebook https://www.facebook.com/viqui.dill.

#PowerOfStory: The cultural program that got me clicks

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Editor's Notes