The document outlines the top priorities and objectives for an IT organization. It aims to modernize the IT organization, optimize IT service delivery, and align people, processes, and technology. Key priorities include cloud services, cyber security, business intelligence, and optimizing the enterprise IT roadmap. The objectives are to assess and develop talent skills, improve executive visibility of workforce competencies, and increase employee engagement and customer service to elevate staff morale.

1. TOP 10 PRIORITIES
CLOUD SERVICES
CYBER SECURITY
Business Intelligence
BusinessContinuity
OPTIMIZATION
Enterprise Roadmap for IT
Software Delivery
Agile
Legacy Modernization CONSOLIDATION
BudgetControl
Talent Management
IMPLEMENT
PROCESS
IMPROVEMENT
ENHANCE
KNOWLEDGE,
SKILLS &
ABILITIES
ASSESS
SKILLS & MAP
DEVELOPMENT
PLANS
VALIDATE
JOB ROLES &
ALIGNWITH
COMPETENCIES
Stressed & Frustrated Talent
Stakeholders Across Agencies
with Diverse Business Needs
Creating Alignment Between
People, Processes & Technology
BUSINESS OBJECTIVES
• Modernized IT Organization
• Essential IT Capabilities
• Optimized IT Service Delivery
• Shared IT Functions
LEARNING OBJECTIVES
• Enterprise Project Management
• Current IT Skills
• Improved ExecutiveVisibility ofWorkforce Competencies
CULTURAL OBJECTIVES
• Employee Recruitment and Retention
• Greater Citizen Engagement
• Improved Customer Service
• Elevated Staff Morale
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