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Startup Lessons Learned
The Expensive Way
THINGS ENTREPRENEURS LEARN
1. Ideas grow on trees
2. Solve problems
3. Partners in crime
4. Funding is a crap shoot
5. Big ships turn slowly
6. Be agile not fragile
7. Bat above your weight
8. Piggyback brands
9. Beware the Scope Creep
10. Blood on the bleeding edge
11. The market is not ready for
you
12. Timing counts
13. The market is small
14. Be ready to fail
15. Fail better
16. First mover disadvantage
17. Sell or Build
18. Incubate
19. Keep lean and mean
20. Great products sell
themselves
IDEAS GROW ON TREES
 It’s all in the execution
 NDAs are for amateurs
 Patents hard to enforce
 The real threat is out there
 “20 competitors by Christmas”
SOLVE PROBLEMS
 Needs vs Wants
 Market-led development vs Product-led
 “If I had asked people what they wanted, they
would have said faster horses.” ~ Henry T. Ford
 “It's really hard to design products by focus groups.
A lot of times, people don't know what they want
until you show it to them.” ~ Steve Jobs
PARTNERS IN CRIME
 Founders
 Everybody needs somebody, to lean on
 1+1=3
 Team full of Talent
 Hire entrepreneurs, not employees
 1 great developer = 4 good ones
 Academia
 Long term friends
FUNDING IS A CRAP SHOOT
 Three F’s
 Misadventure capitalists
 The curse of competitions
 Sucking from the EI teat
 Sales!
BIG SHIPS TURN SLOWLY
 Google and social networking
 Facebook and search
 Mobile operators and LBS
 The environment changes faster than large
organisations
BE AGILE NOT FRAGILE
 Classic “waterfall” project management is
important for capital intensive work where early
errors can be catastrophic later
 Not so valuable for small, resource-limited
works where specifications change regularly
and errors can be fixed post-launch
BE AGILE NOT FRAGILE
 Use rapid iteration
 Release early, release often
 Quality?
BAT ABOVE YOUR WEIGHT
 Multinationals do partner with small companies
 sometimes by luck
 Franchise organisations
 Channel partners
 System Integrators
PIGGYBACK BRANDS
 #1 Christmas app 2009
 and again Summer 2010
from TV show
 Jedward: Let Loose (Aug 24)
BEWARE THE SCOPE CREEP
 The Scope Creep ♥
Feature Bloat
 “Making a product
better often requires
removing features”
 Marco Arment, Instapaper
BLOOD ON THE BLEEDING EDGE
 Technology evolves quickly
 Window of opportunity is small
 Locle’s cell-tower positioning
system was irrelevant within 2
years
THE MARKET IS NOT READY FOR YOU
2000-2012
TIMING COUNTS
 Is all luck
 Will make or break you
 Perseverance vs Insanity
 "Insanity: doing the same thing over and over again
and expecting different results.” ~ Einstein
 Media Buzz ≠ Market Signals
IGNORE CONSERVATIVE ESTIMATES
 Assume they will not come
 Bus Time
 Estimated 50,000
 Got 10,000
 4% of passengers
BE READY TO FAIL
 90% of startups fail
 It’s OK to fail
 Failing = Trying
 Two types of “failing”
 Not pleasant fail
 Iteration fail
FAILING BETTER
 Pivot, pirouette, exit or axe?
 Funda.ie – a 6 month affair
 Mediocre product
 Low user traction
 Lawsuits
 Price war
 Property implosion
KILL PROJECTS BEFORE THEY KILL YOU
 “You’re killing startups before they’ve even
made it out of nappies” ~ Shane McAllister,
Mobanode
 But don’t throw the baby out with the bathwater
 Every kill has a carcass
FIRST MOVER DISADVANTAGE
 Pioneers are the ones with arrows in their backs
 Learning from others is cheaper
 Easy to copycat
 2nd gen tech is cheaper
 Unless
 Deep pockets
 Patents
INCUBATE
 Or Accelerate
 Early cash for old rope
 Discipline of mentors
 Coworking
 End date
ACCELERATORS INCUBATORS
 Dogpatch Labs
 Wayra Academy
 NDRC LaunchPad
 The Digital Hub
 DBIC Guinness Enterprise Centre
 DIT Hothouse
 Tallaght IT M50 Incubator
 DCU Invent
 Ryan Academy Propellor Venture
Accelerator
 NOVA UCD
 Trinity Technology & Enterprise
Campus
 IADT MediaCube
 LINC IT Blanchardstown
 IGAP
 Launchbox
KEEP LEAN AND MEAN
 Small is beautiful, and cheap
 Telepathy and osmosis
 Nimble herds
 70 Employees
 $3.4 million revenue/person
SELL OR BUILD
 Technologists love technology
 But somebody has to sell
 Accelerator programmes teach developers to
sell first
“Lead, follow or get out of the way”~Idiocracy
GREAT PRODUCTS SELL THEMSELVES
 Invest in design
 Customer service obsession
 Turn customers into sales force
 The difference between PR and marketing
“Brands are built, not bought”
AND FINALLY…

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Startup Lessons Learned The Expensive Way

  • 2. THINGS ENTREPRENEURS LEARN 1. Ideas grow on trees 2. Solve problems 3. Partners in crime 4. Funding is a crap shoot 5. Big ships turn slowly 6. Be agile not fragile 7. Bat above your weight 8. Piggyback brands 9. Beware the Scope Creep 10. Blood on the bleeding edge 11. The market is not ready for you 12. Timing counts 13. The market is small 14. Be ready to fail 15. Fail better 16. First mover disadvantage 17. Sell or Build 18. Incubate 19. Keep lean and mean 20. Great products sell themselves
  • 3. IDEAS GROW ON TREES  It’s all in the execution  NDAs are for amateurs  Patents hard to enforce  The real threat is out there  “20 competitors by Christmas”
  • 4. SOLVE PROBLEMS  Needs vs Wants  Market-led development vs Product-led  “If I had asked people what they wanted, they would have said faster horses.” ~ Henry T. Ford  “It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them.” ~ Steve Jobs
  • 5. PARTNERS IN CRIME  Founders  Everybody needs somebody, to lean on  1+1=3  Team full of Talent  Hire entrepreneurs, not employees  1 great developer = 4 good ones  Academia  Long term friends
  • 6. FUNDING IS A CRAP SHOOT  Three F’s  Misadventure capitalists  The curse of competitions  Sucking from the EI teat  Sales!
  • 7. BIG SHIPS TURN SLOWLY  Google and social networking  Facebook and search  Mobile operators and LBS  The environment changes faster than large organisations
  • 8. BE AGILE NOT FRAGILE  Classic “waterfall” project management is important for capital intensive work where early errors can be catastrophic later  Not so valuable for small, resource-limited works where specifications change regularly and errors can be fixed post-launch
  • 9. BE AGILE NOT FRAGILE  Use rapid iteration  Release early, release often  Quality?
  • 10. BAT ABOVE YOUR WEIGHT  Multinationals do partner with small companies  sometimes by luck  Franchise organisations  Channel partners  System Integrators
  • 11. PIGGYBACK BRANDS  #1 Christmas app 2009  and again Summer 2010 from TV show  Jedward: Let Loose (Aug 24)
  • 12. BEWARE THE SCOPE CREEP  The Scope Creep ♥ Feature Bloat  “Making a product better often requires removing features”  Marco Arment, Instapaper
  • 13. BLOOD ON THE BLEEDING EDGE  Technology evolves quickly  Window of opportunity is small  Locle’s cell-tower positioning system was irrelevant within 2 years
  • 14. THE MARKET IS NOT READY FOR YOU 2000-2012
  • 15. TIMING COUNTS  Is all luck  Will make or break you  Perseverance vs Insanity  "Insanity: doing the same thing over and over again and expecting different results.” ~ Einstein  Media Buzz ≠ Market Signals
  • 16. IGNORE CONSERVATIVE ESTIMATES  Assume they will not come  Bus Time  Estimated 50,000  Got 10,000  4% of passengers
  • 17. BE READY TO FAIL  90% of startups fail  It’s OK to fail  Failing = Trying  Two types of “failing”  Not pleasant fail  Iteration fail
  • 18. FAILING BETTER  Pivot, pirouette, exit or axe?  Funda.ie – a 6 month affair  Mediocre product  Low user traction  Lawsuits  Price war  Property implosion
  • 19. KILL PROJECTS BEFORE THEY KILL YOU  “You’re killing startups before they’ve even made it out of nappies” ~ Shane McAllister, Mobanode  But don’t throw the baby out with the bathwater  Every kill has a carcass
  • 20. FIRST MOVER DISADVANTAGE  Pioneers are the ones with arrows in their backs  Learning from others is cheaper  Easy to copycat  2nd gen tech is cheaper  Unless  Deep pockets  Patents
  • 21. INCUBATE  Or Accelerate  Early cash for old rope  Discipline of mentors  Coworking  End date
  • 22. ACCELERATORS INCUBATORS  Dogpatch Labs  Wayra Academy  NDRC LaunchPad  The Digital Hub  DBIC Guinness Enterprise Centre  DIT Hothouse  Tallaght IT M50 Incubator  DCU Invent  Ryan Academy Propellor Venture Accelerator  NOVA UCD  Trinity Technology & Enterprise Campus  IADT MediaCube  LINC IT Blanchardstown  IGAP  Launchbox
  • 23. KEEP LEAN AND MEAN  Small is beautiful, and cheap  Telepathy and osmosis  Nimble herds  70 Employees  $3.4 million revenue/person
  • 24. SELL OR BUILD  Technologists love technology  But somebody has to sell  Accelerator programmes teach developers to sell first “Lead, follow or get out of the way”~Idiocracy
  • 25. GREAT PRODUCTS SELL THEMSELVES  Invest in design  Customer service obsession  Turn customers into sales force  The difference between PR and marketing “Brands are built, not bought”

Editor's Notes

  1. Café.com deals with Denny’s, IHOP, Dunkin’ DonutsBrite:Bill and Accenture
  2. Loclefacebook app, twitter,tumblr, pinterest, google+, an API
  3. CodeShopper