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Making “Friends” With Today’s
Volunteers!
How Are Boomer Volunteers Different
from Senior Volunteers?
More physical
ability than
previous
generations; 4
of 5 expect to
work past 65 --
50 is the new
30!!
View retirement
very differently --
see second half of
life as a source of
social and
individual
renewal, not as a
time to just rest
and relax
Think some of
their most
important
contributions lie
ahead (“patron
saint“ is Jimmy
Carter)
Not simply
extending the
years of working
and volunteering
-- looking to add
deeper meaning
Different
perception of
aging -- don’t
call us “Seniors”
“Retirees”
“Elderly” “Older
Adults!”
Attracting new
volunteers
Offer flexibility and
a wide variety of
options.
Engage their skills
and expertise
Show them impact
on mission -- how
will their work
make a difference?
Provide clear
expectations of
time, tasks and
training.
Beyond volunteer
management --
engagement in
meaningful ways.
What Do These Differences Mean to Friends Groups?
Volunteer
opportunities
become more
finite.
Project oriented
instead of
schedule oriented.
Task forces instead
of committees.
More sophisticated
opportunities to
take advantage of
skill sets.
Remote/Virtual
volunteer
opportunities.
Meetings!!
The Leadership Team
While it’s true that the majority of today’s
volunteers do not want to sit in meetings,
you will find those who will love the
opportunity to be a part of a planning team
where the agenda spells action, not
reports!
Re-Imagine your Friends’ Board: Become
an Executive Leadership Team!
Plan
Strategize
RecruitDynamic
Attractive
Jean-François Schmitz
Developing a Leadership Team
Start with the existing board
to determine how your
Leadership Team will work:
• Annual Planning
• Volunteer Job Description
Development
• Continuous Recruitment
• Task Force Liaisons
• Evaluation, Modification, Annual
Planning!
Desired Qualities for Leadership Team
Member
Dynamic
Committed
Connected
Strategic Thinker / Planner
Team Player
Meet four to six times per
year
Plan events, projects, initiatives
for the coming fiscal year.
Develop job descriptions
for each project leader.
Recruit project leaders for
each event and project.
Monitor (via phone ,digital
media, in person) progress of
project teams.
Job Requirements for Leadership Team Leader
Targeted Recruitment
Based on Position
Description
Not every warm body
fits every position
Assess Skills/Interests
and make a good fit
Don’t be limited to
who you know -- work
together
Better to have vacancy
than wrong volunteer
Getting Started for the New Year
Book sale
Membership
Drive
Newsletter Bingo Night
Traditional
Author
Event
Determine what you need to accomplish
most
Raise Membership
By
15%
During Current
Calendar Year!
Anatomy of a Project Team – Membership Drive!
First: Set Your Goal!
Recommend ways to reach non-
members
Utility bill
Newspaper articles
(especially during
National Friends of
Libraries Week!)
Each one reach
one campaign
Digital media –
facebook, twitter,
website, email
trees
Special
Membership Drive
Event
National Friends of
Libraries Week
Anatomy of a Project Team –
Membership Drive, cont.
Determine what resources will be available for this
initiative
Decide what qualities and experience will be needed for
project leader
Develop position description for Membership Drive Team
Leader
Assign liaison for the Membership Drive Team Leader to
oversee and monitor progress and to provide support
What You Want in the Team Leader
Dependability
Comfort using and keeping excel files
Leadership skills and experience
Willingness and ability to break down overall
task into discreet parts and delegate
Ability to help recruit team members
Writing the Job Description
How much time will
be required – in all,
every week,
throughout the year
What is the
deadline for this
project
What are the
qualities the project
director needs
What special skills
or abilities
Developing An Ad for the Volunteer
Position
Be clear about time
commitment
Tell how this job will make a
difference for the library
Include the fact that there will be
an executive team liaison to assist
Include contact information for
expressing interest
Show how the job will be fun
and/or fulfilling
Recruit Membership Team Leader
Those who
have been
active in
the past
Church
bulletin
Local
radio
stations
Article in
newslette
r at senior
living
communi
ties
Article in
the
newspaper
Ad posted
in library
Ads
posted in
college
dorms,
library,
student
union
Twitter
Library and
Friends
websites
Recruit Team in Online Environment!
Online Recruitment – on your
website and online
recruitment sites
Virtual Volunteering --
volunteer completes service
online
Open volunteer recruitment
and service opportunities to
people with disabilities
Recruit Team – The Old Fashioned
Way !
Call friends and
neighbors
Target members
in your other
groups
Place
announcements
all around
Anatomy of a Project Team – Author
Fundraising Event
Determine time of year to
hold such an event
Determine what resources are
available for event
Develop a job description for
Project Team Leader
Assign liaison to oversee and
monitor progress and to provide
support
Recruit Project Team Leader
Break the job into discreet, manageable tasks
Find and confirm author
Find and confirm venue
Determine pricing
Order books for signing or partner with local
bookstore
Determine marketing strategy
Develop on-site task force to take tickets, provide
refreshments, host, clean-up
Keep executive liaison in the loop
Important Tips!
Evaluate success and weakness of every project for
continuous improvement.
Assign an Executive Team Leader as a liaison to project
leaders to provide continuous support and to answer
questions.
Get contact information for EVERYONE who is involved in
any project and keep a database.
Ask those who shine if they would like to be involved in
another project or work on the same project next year.
Don’t rule out college kids, high school students, Gen Xers
and Ys as potential volunteers !
The Most Important Tip of All!

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Starting or Revitalizing a Friends Group

  • 1. Making “Friends” With Today’s Volunteers!
  • 2. How Are Boomer Volunteers Different from Senior Volunteers? More physical ability than previous generations; 4 of 5 expect to work past 65 -- 50 is the new 30!! View retirement very differently -- see second half of life as a source of social and individual renewal, not as a time to just rest and relax Think some of their most important contributions lie ahead (“patron saint“ is Jimmy Carter) Not simply extending the years of working and volunteering -- looking to add deeper meaning Different perception of aging -- don’t call us “Seniors” “Retirees” “Elderly” “Older Adults!”
  • 3. Attracting new volunteers Offer flexibility and a wide variety of options. Engage their skills and expertise Show them impact on mission -- how will their work make a difference? Provide clear expectations of time, tasks and training. Beyond volunteer management -- engagement in meaningful ways.
  • 4. What Do These Differences Mean to Friends Groups? Volunteer opportunities become more finite. Project oriented instead of schedule oriented. Task forces instead of committees. More sophisticated opportunities to take advantage of skill sets. Remote/Virtual volunteer opportunities.
  • 6. The Leadership Team While it’s true that the majority of today’s volunteers do not want to sit in meetings, you will find those who will love the opportunity to be a part of a planning team where the agenda spells action, not reports!
  • 7. Re-Imagine your Friends’ Board: Become an Executive Leadership Team! Plan Strategize RecruitDynamic Attractive Jean-François Schmitz
  • 8. Developing a Leadership Team Start with the existing board to determine how your Leadership Team will work: • Annual Planning • Volunteer Job Description Development • Continuous Recruitment • Task Force Liaisons • Evaluation, Modification, Annual Planning!
  • 9. Desired Qualities for Leadership Team Member Dynamic Committed Connected Strategic Thinker / Planner Team Player
  • 10. Meet four to six times per year Plan events, projects, initiatives for the coming fiscal year. Develop job descriptions for each project leader. Recruit project leaders for each event and project. Monitor (via phone ,digital media, in person) progress of project teams. Job Requirements for Leadership Team Leader
  • 11. Targeted Recruitment Based on Position Description Not every warm body fits every position Assess Skills/Interests and make a good fit Don’t be limited to who you know -- work together Better to have vacancy than wrong volunteer
  • 12. Getting Started for the New Year
  • 13. Book sale Membership Drive Newsletter Bingo Night Traditional Author Event Determine what you need to accomplish most
  • 14. Raise Membership By 15% During Current Calendar Year! Anatomy of a Project Team – Membership Drive! First: Set Your Goal!
  • 15. Recommend ways to reach non- members Utility bill Newspaper articles (especially during National Friends of Libraries Week!) Each one reach one campaign Digital media – facebook, twitter, website, email trees Special Membership Drive Event National Friends of Libraries Week
  • 16. Anatomy of a Project Team – Membership Drive, cont. Determine what resources will be available for this initiative Decide what qualities and experience will be needed for project leader Develop position description for Membership Drive Team Leader Assign liaison for the Membership Drive Team Leader to oversee and monitor progress and to provide support
  • 17. What You Want in the Team Leader Dependability Comfort using and keeping excel files Leadership skills and experience Willingness and ability to break down overall task into discreet parts and delegate Ability to help recruit team members
  • 18. Writing the Job Description How much time will be required – in all, every week, throughout the year What is the deadline for this project What are the qualities the project director needs What special skills or abilities
  • 19. Developing An Ad for the Volunteer Position Be clear about time commitment Tell how this job will make a difference for the library Include the fact that there will be an executive team liaison to assist Include contact information for expressing interest Show how the job will be fun and/or fulfilling
  • 20. Recruit Membership Team Leader Those who have been active in the past Church bulletin Local radio stations Article in newslette r at senior living communi ties Article in the newspaper Ad posted in library Ads posted in college dorms, library, student union Twitter Library and Friends websites
  • 21. Recruit Team in Online Environment! Online Recruitment – on your website and online recruitment sites Virtual Volunteering -- volunteer completes service online Open volunteer recruitment and service opportunities to people with disabilities
  • 22. Recruit Team – The Old Fashioned Way ! Call friends and neighbors Target members in your other groups Place announcements all around
  • 23. Anatomy of a Project Team – Author Fundraising Event Determine time of year to hold such an event Determine what resources are available for event Develop a job description for Project Team Leader Assign liaison to oversee and monitor progress and to provide support Recruit Project Team Leader
  • 24. Break the job into discreet, manageable tasks Find and confirm author Find and confirm venue Determine pricing Order books for signing or partner with local bookstore Determine marketing strategy Develop on-site task force to take tickets, provide refreshments, host, clean-up Keep executive liaison in the loop
  • 25. Important Tips! Evaluate success and weakness of every project for continuous improvement. Assign an Executive Team Leader as a liaison to project leaders to provide continuous support and to answer questions. Get contact information for EVERYONE who is involved in any project and keep a database. Ask those who shine if they would like to be involved in another project or work on the same project next year. Don’t rule out college kids, high school students, Gen Xers and Ys as potential volunteers !
  • 26. The Most Important Tip of All!