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STARBUCKS COFFEE




     March 2011    1
Contents




           2
1. Company profile

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    •
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                         3
Industry Analysis

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                        4
2. Starbucks Competitors




                           5
3. Resources and Capabilities




                                      o
                                      o

        Model of Strategic Analysis       6
3. Resources and Capabilities




        Model of Strategic Analysis   7
Competitive Advantages
    What Makes Starbucks So Special??




•




                                        8
5. VRIO Analysis
What Makes Starbucks So Special??




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                            o
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         o                          9
5. VRIO Analysis



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                       10
6. ...And What About the future??



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                   Model of Strategic Analysis   11

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