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Stakeholder map – example map for telecommunication services

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Learn more about the basics of stakeholder maps on https://blog.morethanmetrics.com/stakeholdermaps/

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A B C Lisa Technical support Friends Retailer Website Customer support Review website Competitor Installation Suggestion Device Money Information Clicks Assignment Support Suggestion Review Suggestion Discount Trust A Customer's personal context B Telecommunications provider C Other providers Lisa Technical support Friends Retailer Website Customer support Review website Competitor Support Suggestion Suggestion Money Device Information Clicks Assignment Installation Review Discount Trust Telecommunication services STAKEHOLDER MAP Example journey map: Telecommunications (Shared) PROJECT 15 February 2017 EXPORT DATE Powered by Smaply

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Stakeholder map – example map for telecommunication services

  • 1. A B C Lisa Technical support Friends Retailer Website Customer support Review website Competitor Installation Suggestion Device Money Information Clicks Assignment Support Suggestion Review Suggestion Discount Trust A Customer's personal context B Telecommunications provider C Other providers Lisa Technical support Friends Retailer Website Customer support Review website Competitor Support Suggestion Suggestion Money Device Information Clicks Assignment Installation Review Discount Trust Telecommunication services STAKEHOLDER MAP Example journey map: Telecommunications (Shared) PROJECT 15 February 2017 EXPORT DATE Powered by Smaply