This document discusses stakeholder analysis for a health center case study organization. It identifies key stakeholders including clients, staff, management, politicians, media, and community members. It plots these stakeholders on a power-interest grid to assess their influence and importance. Stakeholders in quadrants A, B, and C are most important as they can significantly influence the project or are important for its objectives. To reduce risk, the document recommends identifying all legitimate stakeholders, mapping their power and influence, and developing strategies to maximize positive influence and minimize negative impact. This includes carefully monitoring high influence stakeholders not directly involved, building good relationships with supportive stakeholders, and removing low priority stakeholders.

1. UGANDA CHRISTIAN UNIVERSITY
UCU SCHOOL OF BUSINESS
DEPARTMENT OF BUSINESS & FINANCIAL AND MANAGEMENT & ENTREPRENEURSHIP
COURSE: SUPPLY CHAIN RISK MANAGEMENT
PROGRAMME: BPLM3:2
NAME
REG NO
ASSIGNMENT 1
Submission: July 04 2021

2. Stakeholder analysis is a technique you can use to identify and assess the importance of key people,
groups of people, and institutions that may influence the success of your activity or project.
Stakeholders in the Supply Chain are a broader more completed group from the suppliers of
materials and services, through to delivery and logistics and customers and consumers. The
regulations of government and local bodies and the actions of competitors also make them
connected stakeholders in this process.
The actions or inactions of one group in the chain can affect all the stakeholders in the chain.
Managing this group is more complex and may require you to ‘think locally, act globally’ while
implementing expertise and innovation in your communication and collaboration techniques to
manage activities.
Using the Health Centre Case Study Organisation, the following are the identified stakeholders;
Clients Department Head
Clients’ families Union
Local community Professional association
Staff – Nursing Other local health services
Staff - Others Other health services in similar position
Management of centre Department Chief Nurse
Local politician Minister of Health
Local media Local general medical practitioners
Plot them on the power interest grid and placing them in each quadrant and explain what you do
to make sure that they do not pose a risk
Key stakeholders are those who can significantly influence, or are important to the success of, the
project.
Influence is the power which stakeholders have over a project- to control what decisions are made,
facilitate its implementation, or exert influence which affects the project negatively. Influence is

3. perhaps best understood as the extent to which people, groups or organizations (i.e. stakeholders)
are able to persuade or coerce others into making decisions and follow certain courses of action.
Importance indicates the priority given by you to satisfying stakeholders’ needs and interests
through the project. Importance is likely to be most obvious when stakeholder interests in a project
converge closely with your objectives
Stakeholder Interest
As per
exercise 3.2
Influence
U=Unknown
1=Little/no
influence
2=Some influence
3=Moderate
influence
4=Significant
influence
5=Very influential
Importance
U=Unknown
1=Little/no
influence
2=Some influence
3=Moderate
influence
4=Significant
influence
5=Very influential
1. Clients 2 5
2. Clients families 2 5
3. Local community U 5
4. Staff – Nursing 3 5
5. Staff - Others U 2
6. Managementof centre 4 2
7. Local politician 4 2
8. Local media 4 2
9. DepartmentHead 5 1
10. Union 2 3
11. Professional
association 3 5
12. Other local health
services 3 4
13. Health services in
similar position 3 4
14. DepartmentChief
Nurse 2 5
15.Minister of Health 5 2
16.Local general
medical practitioners 4 2

4. The stakeholders which fall into Boxes A, B and C are the key stakeholders of the organization -
those who can significantly influence the project, or are most important if the objectives are to be
met.
In order for the stakeholders not to pose a risk, is that ‘legitimate and valid’ stakeholders need to
be identified and their power and influence mapped so that their potential impact on projects can
be better understood. Appropriate strategies can then be formulated and enacted to maximize a
stakeholder’s positive influence and minimise any negative influence. This becomes a key risk-
management issue for project managers to avoid many of the project failures detailed in the
literature
The kind of risks posed by the stakeholders include;
 Stakeholders with high influence, who can therefore affect the project outcomes, but whose
interests are not the target of the project, these are stakeholders in Quadrant C
Example
Taking theinformation from the Stakeholder Influence and Importance Tool, these are the relative
position of each of the stakeholders on theorganisation.
Importance
A 3 1;2;14 5 4;11 B
12;13
10
0
Influence
5
Influence
5
16 6;7;8
15
9
D 0
Importance
C

5.  Stakeholders appearing to have a high degree of influence on the project, and who are also
of high importance for its success, these appear in Quadrant B
 Stakeholders in this box, with low influence on, or importance to project objectives may
require limited monitoring or evaluation, but are of low priority. They are unlikely to be
the subject of project activities or management, these appear in Quadrant D
Give Solutions
 They will need careful monitoring and management. Develop a strategy for working with
these stakeholders.
 There will need to construct good working relationships with these stakeholders, to ensure
an effective coalition of support for the project. Develop a strategy for working with these
stakeholders.
 Remove these from your stakeholder list