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Iron Man needs a way to communicate with others
more effectively because he feels frustrated when
others do not understand him.
Say
Main benefit of university studies is to acquire an
ability to learn, almost anything that I want to learn.
Spent a lot of time studying.
Would be good to have more time to learn
communication skills
Would be important to learn how to deal with people
at work, especially those who are difficult to
communicate with.
I tend to get annoyed at people for failing to
understand my point because it gets tiring.
Think
He is thinking about the challenges or obstacles that
he might face at work in the future and he recalled
past working experiences with others: there were
some experiences that caused him frustration when
others did not understand or were slow at getting to
what he meant.
Do
He shrugged. Had pauses and moments of hesitation
(perhaps to think about how to express himself?)
Laughed at some points of the interview- such as
about getting annoyed at other people when they do
not understand his point.
Feel
He is probably quite satisfied with his university
experience and he sounds quite confident about his
ability to adapt to the working environment. Except
that he tends to feel frustrated when people do not
understand his point.

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Stacy empathy map

  • 1. Iron Man needs a way to communicate with others more effectively because he feels frustrated when others do not understand him. Say Main benefit of university studies is to acquire an ability to learn, almost anything that I want to learn. Spent a lot of time studying. Would be good to have more time to learn communication skills Would be important to learn how to deal with people at work, especially those who are difficult to communicate with. I tend to get annoyed at people for failing to understand my point because it gets tiring. Think He is thinking about the challenges or obstacles that he might face at work in the future and he recalled past working experiences with others: there were some experiences that caused him frustration when others did not understand or were slow at getting to what he meant. Do He shrugged. Had pauses and moments of hesitation (perhaps to think about how to express himself?) Laughed at some points of the interview- such as about getting annoyed at other people when they do not understand his point. Feel He is probably quite satisfied with his university experience and he sounds quite confident about his ability to adapt to the working environment. Except that he tends to feel frustrated when people do not understand his point.