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The Full-Service Ad Agency
What Today’s Marketing
Professionals Need to Know
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
What is a ‘Full-Service’ Agency?
We create more than ads…
we create opportunity!
• Marketing
• Advertising
• Public Relations
• Media: TV, radio, print, web, social media
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
The Grapevine Difference
The area’s only full-service
advertising agency.
• Full-time staff of 18 creative professionals
• 86% of our work is from referrals
or repeat clients
• 97% of our projects are delivered on time
• Our creative team has more than
226 years of combined experience
• Grapevine is the only advertising agency in
the area to donate over $150,000 every year
to local non-profit organizations
• Since 2002 Grapevine has donated over
$1.6 Million in pro-bono services
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Our success is a reflection
of our clients' success.
• 2014 "Small Business of The
Year” – Manatee
Chamber of Commerce
• 2014 Best of SRQ "Best
Marketing/PR Agency”
- More than double the votes
than any other
agency running!
• 2014 Gulf Coast Business Review
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
The Marketing Plan
If it isn’t written, it isn’t a plan.
• Goals / Objectives
• Market Research
• Branding
• Public Relations
• Advertising
• Internet
• Marketing Tools
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Marketing Goals & Objectives
• Support current business objectives
• Be specific and measurable
• Prioritize
Identify and Manage the
Promotional Plan:
• Advertising
• Direct Marketing
• Sales Organization and Promotion
• Public Relations
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Promotional Management
• Three Basic objectives of promotional
marketing:
– Present information to existing and potential
consumers
– Increase demand
– Differentiate the product
• Important to Achieve:
– Sales Increases
– Product Awareness and Acceptance
– Creation of Brand Equity
– Market Positioning
– Competitive Advantage
– Corporate Image Creation
Know Your Customer
• Marketing Business to Business (B2B)
– Generally a well-defined market
– Know your client’s needs and wishes
– Understand your client’s target audience
– Often “more steak than sizzle”
• More substance and performance
– May have narrower well-defined communication
channels established
• Industry trade shows, industry pubs, newsletters
• Marketing Business to Consumer
– More often a very board audience
– Know your client’s target audience
– May require well-defined market research
to qualify target
– Mass media and internet more likely used
• I.E.: TV, radio, print, web, etc.
– Must have the “sizzle to sell the steak”
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Marketing
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
• Marketing Misconception:
I should cut my marketing budget
• Reality: You should maintain a presence
even if it is limited
• Perception is Reality
• Those NOT marketing will lose market share
• When the market improves, you will have
positioned your business
• “ahead of the competition”
The Marketing Toolbelt
Don’t be an order-taker.
• Creative Brief:
Critical to the success of project
• Marketing Tools:
Evaluate customer needs and goals
• Deliverables:
Creativity and effectiveness is key
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Too Much Data
We are being bombarded by more
and more information every day.
• Television
• Radio
• Newspapers
• Magazines
• Email
• Social Media Sites
• Blogs & Podcasts
• Friends and Family
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
We Need Filters
Consumers are getting better at
filtering data, including advertising.
• Pop-Up Blockers
• Ad Blockers
• Anti-Spam Software
• Email Blacklists and Whitelists
• Multiple Email Accounts
• Digital Video Recorders
• Conscious and Subconscious Filters
• Media Avoidance
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Aggregating Data
Consumers and marketing
professionals are leveraging tools to
consolidate and filter information.
• Personalized News (e.g. Google News)
• Word of Mouth (e.g. Facebook Share/Like)
• Blog Manager (e.g. Tumblr)
• Smartphones and Tablets
• Dashboard Software
• Keeping up with trends is a full-time job.
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Customer Service
Don’t decrease your perceived value
by discounting your price.
• Manage the expectations
• Extensive follow-up
• Full-time customer service managers
• Emphasis on building client relationships
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Website - Samples
Public Relations - Samples
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Evolve Over Time
Never stop growing and changing.
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024
Questions?
Visit our website at
www.grapeinc.com
for more info and articles.
Angela Massaro-Fain
President and Founder
Grapevine Communications941.351.0024

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SSAS PPT

  • 1. The Full-Service Ad Agency What Today’s Marketing Professionals Need to Know Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 2. What is a ‘Full-Service’ Agency? We create more than ads… we create opportunity! • Marketing • Advertising • Public Relations • Media: TV, radio, print, web, social media Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 3. The Grapevine Difference The area’s only full-service advertising agency. • Full-time staff of 18 creative professionals • 86% of our work is from referrals or repeat clients • 97% of our projects are delivered on time • Our creative team has more than 226 years of combined experience • Grapevine is the only advertising agency in the area to donate over $150,000 every year to local non-profit organizations • Since 2002 Grapevine has donated over $1.6 Million in pro-bono services Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 4. Our success is a reflection of our clients' success. • 2014 "Small Business of The Year” – Manatee Chamber of Commerce • 2014 Best of SRQ "Best Marketing/PR Agency” - More than double the votes than any other agency running! • 2014 Gulf Coast Business Review Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 5. The Marketing Plan If it isn’t written, it isn’t a plan. • Goals / Objectives • Market Research • Branding • Public Relations • Advertising • Internet • Marketing Tools Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 6. Marketing Goals & Objectives • Support current business objectives • Be specific and measurable • Prioritize Identify and Manage the Promotional Plan: • Advertising • Direct Marketing • Sales Organization and Promotion • Public Relations Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 7. Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024 Promotional Management • Three Basic objectives of promotional marketing: – Present information to existing and potential consumers – Increase demand – Differentiate the product • Important to Achieve: – Sales Increases – Product Awareness and Acceptance – Creation of Brand Equity – Market Positioning – Competitive Advantage – Corporate Image Creation
  • 8. Know Your Customer • Marketing Business to Business (B2B) – Generally a well-defined market – Know your client’s needs and wishes – Understand your client’s target audience – Often “more steak than sizzle” • More substance and performance – May have narrower well-defined communication channels established • Industry trade shows, industry pubs, newsletters • Marketing Business to Consumer – More often a very board audience – Know your client’s target audience – May require well-defined market research to qualify target – Mass media and internet more likely used • I.E.: TV, radio, print, web, etc. – Must have the “sizzle to sell the steak” Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 9. Marketing Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024 • Marketing Misconception: I should cut my marketing budget • Reality: You should maintain a presence even if it is limited • Perception is Reality • Those NOT marketing will lose market share • When the market improves, you will have positioned your business • “ahead of the competition”
  • 10. The Marketing Toolbelt Don’t be an order-taker. • Creative Brief: Critical to the success of project • Marketing Tools: Evaluate customer needs and goals • Deliverables: Creativity and effectiveness is key Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 11. Too Much Data We are being bombarded by more and more information every day. • Television • Radio • Newspapers • Magazines • Email • Social Media Sites • Blogs & Podcasts • Friends and Family Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 12. We Need Filters Consumers are getting better at filtering data, including advertising. • Pop-Up Blockers • Ad Blockers • Anti-Spam Software • Email Blacklists and Whitelists • Multiple Email Accounts • Digital Video Recorders • Conscious and Subconscious Filters • Media Avoidance Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 13. Aggregating Data Consumers and marketing professionals are leveraging tools to consolidate and filter information. • Personalized News (e.g. Google News) • Word of Mouth (e.g. Facebook Share/Like) • Blog Manager (e.g. Tumblr) • Smartphones and Tablets • Dashboard Software • Keeping up with trends is a full-time job. Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 14. Customer Service Don’t decrease your perceived value by discounting your price. • Manage the expectations • Extensive follow-up • Full-time customer service managers • Emphasis on building client relationships Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 15. Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 16. Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024 Website - Samples
  • 17. Public Relations - Samples Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 18. Evolve Over Time Never stop growing and changing. Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024
  • 19. Questions? Visit our website at www.grapeinc.com for more info and articles. Angela Massaro-Fain President and Founder Grapevine Communications941.351.0024